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Appreciative Inquiry: Leadership in Context


Synonyms: valuing, prizing, esteeming and honouring. In-quire' (kwir) (verb) ... Synonyms: discovery, search, systematic exploration and study ... – PowerPoint PPT presentation

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Title: Appreciative Inquiry: Leadership in Context

Appreciative Inquiry Leadership in Context
  • Leading Transition
  • United Nations University
  • International Leadership Institute
  • Maria Fernanda T. da Costa

Our day today
  • Introduction of AI main concepts
  • Experience of AI intervew about Leadership in
  • Group work crafting images of future leadership
    in the world
  • Presentations

What is Appreciative Inquiry?
  • A Positive Revolution in Change

The Birth of Appreciative Inquiry
  • I think the seed of the question emerged on me
    when was junior in College. And it was a very
    powerful experience for a young man to visit the
    site of the first atomic bomb. And I felt some
    powerful feelings and it felt like an atomic bomb
    of awareness was going off inside of me...

The Birth of Appreciative Inquiry
  • And the awareness was shaking me away to the
    miracle of life of this planet, to the fragile
    and the whole miracle of life on this planet
    thats in our hands more than we think...

The Birth of Appreciative Inquiry
  • And so a question came to me at that time
  • What in the social sciences
  • might be as positive in the process of human
    relationships and as powerful
  • as the atomic bomb is in the negative sense?
  • That was the seed of Appreciative Inquiry

The Birth of Appreciative Inquiry
  • The world isnt a problem to be solved but
    its a miracle to be embraced.
  • If we can cultivate this awareness everyday, and
    begin to raise awareness of what is it that gives
    life to human systems, we might be able to help
    that process of building more and better life.
  • David Cooperrider

  • Begin with David Cooperrider Suresh Srivastva
    in 1987...

And now is all over
  • United States
  • Canada
  • South America
  • United Kingdom
  • Europe
  • Australia
  • New Zealand
  • Africa
  • Asia

What Is Appreciative Inquiry Used For?
  • Dialogue with people
  • Take ownership from past experience
  • Involve whole organisation or community in change
  • Build a vision for the future that everyone can
    share and help put into practice

What Is Appreciative Inquiry Used For?
  • Strategic Planning
  • School Improvement
  • Action Research
  • Evaluation
  • Mentoring Performance Management
  • Leadership Training
  • Community Development
  • Customer Service / Client Satisfaction
  • Culture Change Transformation

Some examples...
  • United Religions Initiative
  • Roadway Express, GTE, Hunter Douglas
  • Nutrimental Foods Brazil
  • U. S. Environmental Protection Agency
  • Avon Mexico
  • The Childrens Hospital of Philadelphia
  • Discover Nepal
  • The Whaiti School New Zealand

Ap-preci-ate (verb)
  • Valuing...
  • the act of recognizing the best in people or the
    world around us
  • affirming past and present strengths, successes,
    and potentials
  • to perceive those things that give life (health,
    vitality, excellence) to living systems
  • To increase in value, e.g. the economy has
    appreciated in value
  • Synonyms valuing, prizing, esteeming and

In-quire (kwir) (verb)
  • the act of exploration and discovery
  • to ask questions to be open to seeing new
    potentials and possibilities
  • Synonyms discovery, search, systematic
    exploration and study

Deficit Theory of ChangeAnd How Pervasive.
  • Identify problem
  • Conduct root cause analysis
  • Brainstorm solutionsand analyze
  • Develop action plans/intervention
  • Metaphor Organizations are problems to be solved

Cultural Consequences of Deficit Discourse
  • Fragmentation
  • Few New Images of Possibility
  • The Experts Must KnowDependence and Hierarchy
  • Spirals in Deficit Vocabularies
  • Breakdown Relations/Closed Door Planning
  • Note For More see Ken Gergen Realities and
    Relationships Harvard University Press.

Appreciative Inquiry is a Shift...
Organizations Are Centers of Human Relatedness,
Alive With Infinite Capacity, Strength
What would you call it?(all these things taken
  • Tacit Wisdom
  • Core competency
  • Visions of possibility
  • Vital traditions
  • Positive macrotrends
  • Social capital
  • Strengths Business ecosystem e.g. strengths
    suppliers, partners, customers
  • Achievements
  • Strategic opportunities
  • Technical assets
  • Innovations
  • Elevated thoughts
  • Best practices
  • Positive emotions
  • Financial assets

The Positive Core
AI systematically and collaboratively creates a
knowledge link between the entire system and the
life-generating core of past, present, and future
capacitiesand this ignites change
The 4-D Cycle
  • No problem can be solved from the same level of
    consciousness that created it. We must learn to
    see the world anew.

  • There are only two ways to live your life. One
    is as though nothing is a miracle. The other is
    as though everything is a miracle.
  • Albert Einstein

Principles of Appreciative Inquiry
  • Constructionist Principle
  • Simultaneity Principle
  • Poetic Principle
  • Anticipatory Principle
  • Positive Principle
  • Wholeness Principle

Constructionist Principle Words create Worlds
  • The language we use shapes our reality

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
Constructionist Principle Words create Worlds
  • Words Are Tools
  • To a hammer
  • everything
  • is a nail!

Simultaneity Principle Inquiry creates change
  • The act of asking questions influences the
    outcome in some way

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
Simultaneity Principle Inquiry creates change
  • Reality is created in the moment and there are
    multiple realities

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
Poetic Principle We can choose what we study
  • Organizations, like works of art, are endless
    sources of study and learning

Anticipatory Principle Image Inspires Action
  • What we focus on becomes our reality

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
Anticipatory Principle Image Inspires Action
  • Human systems move in the direction of their
    images of the future
  • Positive image leads to Positive action

Positive Principle Positive Questions Lead to
Positive Change
  • Brings out the best in people
  • Inspires positive action
  • Creates possibilities
  • More sustainable
  • magnectic work environments
  • X
  • low morale

Genius is in Creating the Question
  • What would the universe look like if I were
    riding on the end of a light beam at the speed of
  • (Albert Einstein)

Six main areas of research
  • Powerful placebo
  • Pygmalion effect
  • Positive affect learned helpfulness
  • Imbalanced inner dialogue (21)
  • Positive imagery as a dynamic force
  • Affirmative capability

Leadership tips from David...
  • You know, a couple of years ago I met Peter
    Drucker and asked him, What is your definition
    of good leadership? He said, Its very simple.
    The task of the leader is to create an alignment
    of strength that make peoples weaknesses

Leadership tips from David...
  • Three Facts About All Human Beings
  • Exceptionality
  • Essentiality
  • Equality of Voice and Vision

  • A debt of gratitude is owed to the CWRU
    Apreciative Inquiry website and all its
    collaborators, specially
  • David Cooperrider
  • Cheri Torres
  • Sue James

  • Maria Fernanda Teixeira da Costa
  • Phone (55 11) 3178 3544
  • Mobile (55 11) 9198 7329
  • http//
  • http//