Disability Management Process Redesign Weyerhaeuser Company HRIT and HRDC Meetings - September, 2001

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Disability Management at Weyerhaeuser Company
3rd International Forum on Disability
Management Brisbane, Australia Presented by
Mike Rushby October, 2006
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Agenda

• Overview of Weyerhaeuser
• Weyerhaeuser Company
• Weyerhaeuser in Canada
• Disability Management Redesign
• Principles Development Key Learnings
• Redesign Implementation

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Weyerhaeuser

• 100 years in business
• Over US 22.6 billion in sales
• 49,900 employees in 18 countries
• Focused on lt1 RIR

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Disability Management Redesignin Weyerhaeuser
Principles
Key Learnings
Redesign
Implementation
Development
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Disability Management Process Principles

• Treat employees with dignity and respect
• (DM) process is a partnership amongst employees,
  health service providers, benefit providers,
  unions, and Weyerhaeuser with a shared commitment
  to returning the injured or ill employee to work
• We will make reasonable efforts to provide
  suitable available employment to an
  employeeunable to resume normal duties
• Return to Work programs will be developed by
  Weyerhaeuser business units... the goal of RTW is
  to return employees to meaningful productive
  work in a safe timely manner

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Disability Management Process Redesign What has
changed?

• Disability Management CoE
• Return to Work (RTW)

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Disability Management Process Disability
Management CoE

• Focused, end to end process for North America
• Reduced cycle time for benefits processing (STD,
  LTD)
• Single point of contact for employees
  andmanagers for
• Occupational and non-occupational injury and
  illness
• Return to work processes
• Tracking and reporting system to measure costs,
  trend improvements, etc.

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Disability Management Process Return to work

• RTW will focus on both occ and non-occ absences
• Clearly defined RTW programs that include
  meaningful / productive work
• Effective unit-based RTW programs in all
  Weyerhaeuser operations
• Decreased premium and plan costs associated with
  injury and illness
• Minimized disruption to the organization created
  by long-term absences of employees

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Disability Management Process Return to work
contd.

• Canada to pilot RTW process

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Disability Management ProcessDevelopment Phase

• Disability Management Stages / Flow Chart
• Disability Management Web Page

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Disability Management Process Development Phase
Contd DM Web Page

• Available to all employees
• Expectations of all parties in the process are
  well defined
• Best practices identified
• QA for common issues

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Disability Management Process ImplementationGener
al

• Senior leadership has approved one-company
  Disability Management process
• Return to Work Standard is a component of the
  Weyerhaeuser Safety Audit
• All Canadian units will have Return to Work
  Standard in place prior to January 1, 2004

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Disability Management Process Implementation
Business Case

• Emphasizing the Business Case is the key to
  successful implementation
• Eliminating confusion and energy loss with our
  current system by establishing a one company,
  reliable process
• Duty to accommodate is a requirement in USA and
  Canada (distinction between occupational and
  non-occ is no longer acceptable per ADA in USA
  and Human Rights in Canada)
• Cost savings through early RTW

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Disability Management ProcessKey Learnings
Canadian Return to Work Pilot

• Linking RTW to an overall company strategy
  through the safety audit process has created
  energy and focus
• A common approach to RTW facilitates fair /
  equitable treatment of employees, employer cost
  savings and a more positive economic and social
  impact for the employee

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Disability Management Process ImplementationResul
ts (Canadian RTW Pilot)

• Improved, productive relationships with disabled
  employees
• 25 reduction in lost productive work days due to
  illness or injury
• Overall cost reduction of 12 MM / year

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Thank you.
Disability Management Process...
Any Questions?