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PRISM: EU Network on Human Factors in the Process Industries

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PRISM: EU Network on Human Factors in the Process Industries ... Human action attributed as cause ... Action Plan for Industry ... – PowerPoint PPT presentation

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Title: PRISM: EU Network on Human Factors in the Process Industries


1
PRISM EU Network on Human Factors in the Process
Industries
2
  • PRISM (Process Industries Safety Management)
  • Network of
  • over 60 organisations
  • from 14 countries
  • Funded by the European Union Framework Programme
    for Research and Development
  • Supported by CEFIC
  • Co-ordinated by EPSC


3
What Is Human Factors?
Work Practices - Task and job design - Context of
use - Organisational structures - Policies and
procedures
User differences - Age - Eyesight - Body size and
shape Special needs
  • Environment
  • Context
  • Normal
  • Emergency
  • Noise, Heat, Light

Software design - Allocation of function -
Functional specification - User interface
design - User help
CARRY OUT TASK MAKE DECISIONS MONITOR LOCATE AND
PROCESS INFORMATION
Evaluation - User requirements - Rapid
prototyping - Standards/legislation
  • Hardware design
  • - Workstation design
  • - Input/output devices
  • - Workplace layout
  • Health Safety
  • Repetitive Strain Injury
  • Work Related Upper Limb Disorders

Training - Skills required - Experience - Motivati
on - Training needs
4
4
why human factors?
Technology
Number of Accidents
Procedures
Human Factors
Time
5
Estimated number of human errors
100
The diagram shows the attribution of human
errors as causes, which may be different from
the contribution of human errors to incidents /
accidents.
90
80
70
60
Human action attributed as cause
50
40
30
20
10
1960
1965
1970
1975
1980
1985
1990
1995
6
Incidents are caused by our behaviour We react
with technical solutions !
7
Action Plan for PRISM
  • Facilitate exchange of knowledge and information
  • Generate knowledge to meet industry needs
  • Establish options available to facilitate
    information sharing between companies
  • Facilitate knowledge transfer from experts

8
PRISM
  • Focus Groups
  • Culture and Organisation
  • Optimising Human Performance
  • High Demand Situations
  • Engineering Design

9

10
  • Cultural and Organisational Factors

2.Optimising human performance
3.Human factors in high demand situations
4.Human factors as a part of the engineering
design process
11
FG1 Topics
  • Organisational cultural factors
  • Team Working
  • Behaviour based safety

12
Behavioural safety key principles
  • Programme ownership
  • Definition of safe and unsafe behaviours
  • Establishment of a baseline
  • Training
  • Observation
  • Feedback
  • Reinforcement
  • Goal-setting
  • Review

13
Conditions
  • Dissatisified with status quo
  • Visible leadership and commitment
  • Process to owned by employees
  • Long term not a quick fix
  • Integration not substitution or add on

14
Pitfalls
  • Blame culture
  • Just another initiative
  • Do as I say not as I do!
  • Leave it all to the Safety Dept
  • Resources

15
ExxonMobil Safety Excellence Process Results
example
Start SEP
16
A cautionary tale
17
  • Cultural and Organisational Factors

2.Optimising human performance
3.Human factors in high demand situations
4.Human factors as a part of the engineering
design process
18
FG2 Topics
  • Procedures
  • Training
  • Task Design
  • Man machine and human computer interface

19
Procedures
My procedure will ensure the task is performed
correctly
I know how to do this task, I dont need a
procedure
Do we need a procedure for each task?
20
Decision Aid
No Written Instruction required NWI Job Aid
required e.g checklist/memory aid JA Step By
Step instruction required SBS
21
  • Cultural and Organisational Factors

2.Optimising human performance
3.Human factors in high demand situations
4.Human factors as a part of the engineering
design process
22
  • PRISM FG3 High Demand Situations
  • cognitive overload
  • emergency response
  • control room layout
  • abnormal situation management
  • use of virtual reality

23
Why alarm handling?
A wide issue about assuring the human response to
an alarm
Operators routinely ignore alarm in the plant
control room
Operators facing as few as 10 alarms a minute in
an emergency will quickly abandon the alarm list
to reduce stress. They will find a way to solve
the problem without using the alarms.
24
How to face this problem?
Implementation of an alarm philosophy
Notify operators of events required more focused
attention
Help to prioritise response
Guide operator towards most appropriate response
25
Benefits
  • Easier to interpret alarms for operators
  • Better control of processes
  • Help avoid accidents

A typical plant can save approximately 3 500
000 per year by providing good control during
plant incidents and transition events such as
start-ups, feed changes, etc.
26
  • Cultural and Organisational Factors

2.Optimising human performance
3.Human factors in high demand situations
4.Human factors as a part of the engineering
design process
27
  • We cannot change the Human Condition but we can
    change the conditions in which humans work.
  • James Reason

28
How to incorporate HF in the design process?
  • To take human factors into account as part of the
    process engineering design process requires the
    design of
  • Equipment,
  • Operations,
  • Procedures,
  • Work environments.
  • such that they are compatible with the
    capabilities, limitations and needs of the workers

29
Design solution to address the error causes
Maintainability and Operability
Automation
Designing to reduce Human Error Precursors
Process Control and Monitoring 
Process Operations and Layout
Work Environment
30
  • PRISM
  • Deliverables
  • Survey of needs of SMEs
  • Application guides
  • Training tools
  • Seminars in different European Countries
  • Internet seminars
  • Networking and sharing of experience

31
  • www.prism-network.org

32
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33
Action Plan for Industry
  • Develop an understanding of the basic subject
    matter of human factors (HF)
  • Develop an understanding of current HF issues in
    pertinent industry sectors
  • Develop an understanding of current arrangements
    used to identify control SHE hazards in your
    workplace
  • From the basis of the existing systems already in
    place identify how HF can be incorporated

34
11th International SymposiumLoss Prevention and
Safety Promotion in the Process IndustriesLoss
Prevention 200431 May - 3 June 2004 Prague
Czech Republic
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