Smart Disposals December 2005

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Smart DisposalsTodays speakers
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Welcome to Smart Disposals

• Colin MacPhee
• Deputy Chief Executive Officer
• Disposals Services Agency

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eDisposals.com
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Programme

• OGC endorsement
• Introduction to DSA
• Case Study I (Met. Office)
• Coffee
• Case Study II (Prison Service)
• Guest Speaker (Prison Service)
• What next
• Exhibition Lunch
• Depart

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OGCbuying.solutions

• Paul Quinn
• Senior Customer Liaison Manager

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OGCbuying.solutions

• Background
• Mandate
• Approach
• Collaboration

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OGCbuying.solutions

• Background
• Mandate
• Approach
• Collaboration

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OGCbuying.solutions

• Background
• Mandate
• Approach
• Collaboration

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OGCbuying.solutions

• Background
• Mandate
• Approach
• Collaboration

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Eligible Organisations

• Ministry of Defence
• Central Government
• Health Care
• Charities
• Prison Service
• Emergency services
• Local Government
• Education
• Housing Associations

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Current Products
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Simplified Offerings
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Buying Solutions Frameworks
Supplier
Framework Agreement
OGCbuying.solutions
Catalogue of Services
Contract
Customer
Guidance Notes
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Key Competencies
Expertise in the delivery of robust and relevant
framework arrangements
Negotiating skills and commercial experience
needed to deliver value for money for the public
sector
Vast experience in managing suppliers
Deep up-to-date knowledge of public sector
procurement challenges
Highly proficient in building customer
relationships and providing advice
Whole Agency committed to change and
transformation to meet future needs
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Contacts

• Andy Spriggs 07774 761981 andy.spriggs_at_ogcbs.gs
  i.gov.uk
• Ron Simpson Head of Customer Liaison
  ron.simpson_at_ogcbs.gsi.gov.uk
• John White Business Manager Scotland N. I.
  07831401937 john.white_at_ogcbs.gsi.gov.uk
• Customer Services Desk 08454102222
  custcare_at_ogcbs.gsi.gov.uk
• Buying Solutions Websitewww.ogcbuyingsolutions.go
  v.uk
• Office of Government CommerceHelpdesk
  08450004999Website www.ogc.gov.uk

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Questions?
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Introduction to the work of the Disposal Services
Agency (DSA)

• Jeff Sweet
• Assistant Director Business Development
• Disposals Services Agency

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What we do

• Sock to frigates
• Contents to site clearance

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What we REALLY do

• DSA provide an integrated disposal service
• one stop shop
• Initiating joined-up Government
• DSA is an enabler in the delivery of cross
  -government efficiencies by offering access to
  systems developed by the MoD that can be applied
  across the Public Sector John Oughton, CEO
  of OGC

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Our customers include
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DSA core business values

• Our primary objective is to supply an efficient
  disposal route for surplus / waste materials
• Also, to be compliant to the appropriate
  standards with regard to the disposal of whatever
  material in order to minimise risk
• And to provide a cost effective service by
  co-ordinating administration of disposals

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The DSA business model
Efficient
Cost-effective
Compliant
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Features of the DSA service

• Legislatively compliant ?
• Framework agreements ?
• Contracts already OJEU competed ?
• Partners regularly audited ?
• Performance monitored ?
• Government agency - risk averse ? ? ?

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Advantages of the DSA service

• Invitation To Tender becomes obsolete
• Totally managed solution
• Recovers valuable office space
• One less thing to worry about
• (almost) nothing turned away

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Benefits of the DSA service

• Compliance assured (WEEE, BS/ISO)
• Reduces the cost of disposal (might actually
  return a profit?)
• Saves time as well as money
• Someone else carries the risk

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No such thing as bad press?
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Case study Meteorological Office

• Client issues
• What to do with current disposals
• Compliance with current Legislation?
• Documented state of in-house systems
• Client actions
• Researches available help
• Contacts DSA
• DSA meet to set up strategy for disposals

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Case study Met. Office

• Seven entire office blocks
• ,000s of items of furniture
• ,000s of items of IT
• Kitchen
• Unused gas oil
• Standby generators
• Workshop equipment clothing
• Used cooking oil
• Consumables

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Case study Met. Office

• DSA project management
• Requirements site survey
• Identify scope and scale of task
• Timescales, deadlines, issues and
  interdependencies effecting removal
• Appoint specialist partners
• I.T. Silver Lining
• Furniture P.A.L. Carriers
• Miscellaneous items - Ramco

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Silver Lining

• Simon Perfect
• National Sales Manager

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Met. Office I.T. Silver Lining
Industries Ltd

• collection logistics
• re-furbish re-sale
• recycle report
• security

Dont waste I.T.
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Met. Office I.T. Silver Lining
Industries Ltd

• Collection logistics
• Large or small
• Packing service
• One-off or ongoing
• Nationwide
• Reliable

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Met. Office I.T. Silver Lining
Industries Ltd

• re-furbish re-sale
• discernment
• clean
• data wipe
• maximum value
• met office 35,463
• best practice

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Met. Office I.T. Silver Lining
Industries Ltd

• re-cycle report
• dismantle
• parts harvest
• component streams
• 98 recycling rates
• met office 98.3
• full reporting
• consignment note
• certificate of recycling
• asset tracking
• online

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Met. Office I.T. Silver Lining
Industries Ltd

• Security
• X-list status
• Data wiping
• 24hr monitoring
• ISO 9001
• Full audit trail

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PAL Carriers

• Steve Harfash
• Director

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Met. Office furniture - P.A.L. Carriers

• 47,000 pieces of furniture
• 274 articulated vehicle loads
• 8,640 man hours
• 348 Tons of recycled metal
• 742 Tons of recycled wood
• 14 Tons of recycled plastic

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Met. Office furniture - P.A.L. Carriers
Typical example an office chair
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Met. Office furniture - P.A.L. Carriers

• Chair example 97.5 recycled
• Entire project completed on time
• Returned 17 more than the agreed value of the
  furniture to the client

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Ramco

• Nick Baines
• Business Development

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Case study Meteorological Office.
Miscellaneous Items Ramco

• Who are Ramco?
• Incorporated in January 1997
• One of the largest disposal companies in the UK
• Our mission is to ensure you get the VERY best
  possible return for your surplus goods

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Case study Meteorological Office.
Miscellaneous Items Ramco

• Met Office project
• Diverse range of equipment
• Two generators each over 50 Tonnes
• Complete weather station
• Kitchens, workshops, electronics

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Case study Meteorological Office.
Miscellaneous Items Ramco
Refurbishment

• We turn this

• into this

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Case study Meteorological Office.
Miscellaneous Items Ramco

• Sales methods

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Case study Meteorological Office.
Miscellaneous Items Ramco

• Other projects
• West Sussex County Council 120K
• MAFF returned 100K
• Inland Revenue 200 Loads in 6 Months
• Prison Service over 90 Tasks

Turning Costs into Profits
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Ways to contact DSA

• Via the website www.edisposals.com
• Via email roadshows_at_edisposals.com
• Telephone [phone] (Jim Spalding)
• Snail mail

Disposal Services AgencyMinistry of Defence2nd
FloorSt Georges Court 2-12 Bloomsbury
WayLondon WC1A 2SH
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Welcome back

• Jim Spalding
• Assistant Director, Customer Services
• Disposals Services Agency

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Agenda

• Legislative considerations
• Case Study The Prison Service
• Guest speaker
• Summary and What next?

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Legislative Considerations

• Jim Proctor
• Assistant Director CSDisposal Services Agency

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Are you responsible for disposals?

• More than 55,000 Public Sector premises in the UK
• Any producers of HW should by now have
  registered with the Environment Agency as a
  Hazardous Waste Generator
• or risk being fined!
• Without an EA registration number it will not be
  possible to have HW moved legally.

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Do you generate?

• Redundant computers, Monitors, Televisions
• Waste Electrical Electronic Equipment
• Waste batteries, Pb/Acid, Cadmium, Li Ion
• Used fluorescent tubes
• Oils, Chemicals
• In fact any one of 379 categories of waste as
  identified by the European Commission in the
  European Waste Catalogue.

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Are You Compliant?

• Every education establishment, emergency
  service, health trust, prison, office, council
  and government building should be registered and
  have been issued with a code from Environment
  Agency.
• DSA offers a compliant Disposal Route through
  its Partnership with Industry Specialists.
• There are exemptions but any premises that
  generates more than 50Kg of HW a year should be
  registered.

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Want to save money, reduce your risk and ensure
compliance?

• Contractor vetting
• Contractors regularly checked/inspected
• All quarterly returns submitted as agreed in our
  CSA
• Fulfils OJEU tendering requirements saves you
  time and resource evaluating Tenders and awarding
  Contracts .then managing them.
• This is DSA core business

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And finally

• Whilst not obliged to use DSA approved
  contractors, we will offer preferential,
  pre-negotiated terms for all disposals
• Economy of Scale (6000 Declarations of Government
  surplus managed currently per year)
• Quotes available online
• Online tracking of waste to final destination
  offering traceability and Recycled percentages

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Case study The Prison Service

• Jim Spalding
• Assistant Director Customer ServicesDisposal
  Services Agency

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Case study The Prison Service

• Diversity of equipment
• First was furniture Manchester Prison (1997)
  which gave a RETURN of 300
• Service Level Agreement followed ran until
  April 2004
• Customer Service Agreement now agreed and in place

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From strength to strength

• From one lorry-load in 1997 to 53 lorry-loads in
  2004
• From one partner being involved then to six now.
• From a return of 300 in 1997 to 30,000 in 2004

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As Far as we are aware our Activities have only
enabled the early release of Prison Service
Equipment!
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Case study The Prison Service. Specialist
Partners

• Hazardous Waste Onyx UK
• Miscellaneous items Babcock
• Clothing textiles Field Textiles

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Onyx UK Limited

• June Billingham
• Business Development ManagerNational Sales

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Onyx in the UK

• Integrated waste management and environmental
  services for industry and local authorities
• Operating since 1990
• Turnover 2004 over 500 million
• 5,500 employees
• Serves 28,000 commercial customers
• Operates 11 landfills and 5 energy recovery
  plants
• 28 Service Centres, 15 Transfer Stations, 5 MRFs

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Key Strategies - Commercial

• Build Strategic Alliances
• Reduce volumes to landfill by increasing
  recycling
• Cardboard
• Plastic
• Confidential Waste
• Paper
• Electrical and IT Materials
• Further development of Transfer Stations and
  Recycling Centres

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Customer Focus

• National Sales Division
• Account Management
• Full administration support and Escalation
  Procedures
• Dedicated Telephone Number and Helpdesk Personnel
  
• Specialist support
• Bespoke Consolidated Invoice
• Commercial, Industrial, Retail, Leisure

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Summary

• We are a market leader within our chosen industry
• We will ensure you are informed of all current
  and future legislation
• We will achieve continuous improvement - Best
  Practise
• We will add value through innovation
• We will continue to deliver a quality service

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Babcock

• Ken Black
• Operations Manager

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Case study The Prison Service. Miscellaneous
Items - Babcock

• Service included the disposal of
• Various machinery
• Leisure equipment
• Electrical generators
• Typical response within 14 days

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Case study The Prison Service.Miscellaneous
Items - Babcock

• Quality Management Systems
• BS EN ISO 90012000
• Defence Procurement Agency Pricing and
  Forecasting Group, Asset Accounting Centre -
  Substantial Assurance for Accounting for Residual
  Assets

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Case study The Prison Service.Miscellaneous
Items - Babcock

• Health Safety is paramount
• Highly regulated discipline
• Risk averse
• Five-Star
• Sword of Honour

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Case study The Prison Service.Miscellaneous
Items - Babcock
Machine Inspection Report

• With M.I.R.
• Scrap value c. 250
• Sale Value c. 1,500
• Prosecution risk LOW
• Net cost c. 0
• Net receipt c. 1,500

• Without M.I.R.
• Scrap value c. 250
• Sale Value c. 750
• Prosecution risk HIGH
• Net cost c. -20,000
• Net receipt c. - 20,000

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Case study The Prison Service. Miscellaneous
Items - Babcock

• Summary of involvement in Prison Service case
  study
• 29 Tasks undertaken all on time
  (visiting-hours only!)
• Customer satisfaction feedback
• Maximum returns

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Field Textiles Limited

• Mark Bayford
• Sales Manager

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Prison Service Clothing Textiles Field
Textiles

• Services included
• Collection of 46 large pallets of mixed items
• Badges and insignia removed within 10 days
• All items resalable within 28 days

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Prison Service Clothing Textiles Field
Textiles

• Spot the difference

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Prison Service Clothing Textiles Field
Textiles

• All armed services
• All emergency services
• Medical marketing agreement
• Fully audited
• ISO 9001/2000 accredited

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Prison Service Clothing Textiles Field
Textiles

• Reliable, co-ordinated collection
• Secure in-house de-badging
• Guaranteed payment

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HM Prison Service

• Ian GreyLogistics Executive

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Procurement Group Key aims in Disposals

• Sustainability Policy to soon be published
• Compliance
• EU UK legislation for all commercial and
  procurement activity Public accountability
• Service provided
• Supports the needs of the business
• Does not distract others from core activity
• Achieves best VFM

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Policy

• Prison Service Order 7700
• Replaced by the Procurement Website
• Disposals covered in detail
• Basic rules
• Can NOT give away (to charity)
• Can NOT part exchange
• Can NOT sell on ebay (etc)
• Can NOT sell without prior HM Treasury approval

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Procurement Service Units

• Designed to better support HMPS regionally in all
  Procurement matters
• Will manage disposals within dependency
• Look to work with and through partners to achieve
  compliance
• A contract is the basis for all major expenditure
  

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DSA work so far

• Increased use since 1997
• Need to ensure both compliance and VFM
• Kitchens 64 being replaced
• UCO

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DSA Summary

• Core business
• Features / Advantages / Benefits
• Q A
• Exhibition
• Lunch

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Core business

• The DSAs core activity is to supply an efficient
  disposal route for surplus material
• Disposals is a by-product of the procurement
  cycle it is fraught with risk if done
  incorrectly and expensive to administer when done
  in a fragmented manner

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Features / Advantages

• Contracts already OJEU competed
• Legislatively compliant
• Partners regularly audited

• Invitation To Tender becomes obsolete
• Totally managed solution
• One less thing to worry about

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Benefits

• Compliance assured (WEEE, BS/ISO)
• Reduces the cost of disposal (might actually
  return a profit?)
• Saves time as well as money
• Someone else carries the risk

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What Next?

• 3 Simple Steps
• Arrange appointments with DSA and Partners -
  TODAY
• Access the Website www.edisposals.com
• Register to dispose of surplus assets
• Complete the disposal form and submit it
  electronically
• Alternatively email the completed disposal form
  to Customer Services

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Lunch invitation

• Every organisation has its own disposal problems.
  Today we have only been able to give you an
  overview of the DSAs services.
• After the following Q A session please come and
  talk to any of the DSA or Specialist Partners
  here today, after which lunch will be served.
• Do please take a moment to complete your feedback
  form these help us greatly (and entitle you to
  lunch!)

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Questions Answers
Dont forget lunch and then the Stadium tour ?
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Lunch Specialist Partners exhibition