COVID-19 Impact ON E-commerce Sales and Supplies

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COVID-19 Impact ON
E-commerce Sales and Supplies
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E-commerce is buying or selling things through an
online platform. This includes raw material,
products, or any kind of goods and services being
bought or sold by a consumer, retailer, or a
business. It is just somebody selling anything to
somebody through an electronic medium.
This shows that E-commerce can be done in
different types such as business to business,
business to consumer, or consumer to consumer.
Classification of these types depends on the
behavior of the buyer and the seller. E-commerce
was not very known to people earlier, however,
because of the innovation and technology taking
place in recent years, E-commerce became known to
people.
BIOTIN BENEFITS AMC
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A Tough Period for Online Stores
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E-commerce store owners have been trying really
hard to gather customers. Although people know
about E-commerce now, they are not ready to
switch from a physical store to an online store
because of some reason. This includes the lack of
things physically present at the time of order,
the risk of not getting the desired product, the
risk of money as many E-commerce stores demand
online payments, etc.
All of these combined with other factors did not
let the customers buy from an online platform.
Regardless of this, Esource Parts have been
serving the people for more than a decade now. It
is solely an E-commerce business but due to its
remarkable performance, people have been using it
since the beginning.
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It is valued mainly because of its services such
as fast delivery, wholesale prices, and 24/7
online support. One of the reasons people reject
online shopping is because they feel like there
is no one to answer their queries. Esource Parts
consider these queries important and answer them
with their 24/7 online support available for
customers.
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Increased Demand for All Goods
The E-commerce industry is classified according
to products including grocery items, electronics,
healthcare and beauty products, and others. It is
true that the COVID-19 has positively affected
the E-commerce stores, but this may not be the
case for the whole industry. Grocery products
that were hardly sold on E-commerce stores are
now the most demanding items.
Electronic items that were ordered frequently are
now experiencing a fall in demand because of low
or no income of people. As people are told to
stay at home, beauty products faced a decline in
their demand too. E-commerce stores are
experiencing a drop in casual shopping as well.
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Officially Declared a Pandemic
The COVID-19 was officially declared a pandemic
by the WHO and they asked the people to use hand
sanitizers, hand soaps, face masks, etc. People
responded to this situation by stocking up
medical items like hand sanitizers, soaps, face
masks, and household essentials such as toilet
paper, bread, etc.
The only option left for them is to produce it on
their own or buy from a local supplier at high
prices. This resulted in a noticeable increase in
price that made the E-commerce stores lose their
customers.
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As a large number of people approached E-commerce
because of the COVID-19, online stores have
established themselves and made sure to provide
better services so that they would not lose their
customers even after the pandemic is over. It is
not only about serving the customers, but
E-commerce stores should make sure to serve them
in the best possible way. Esource Parts makes
sure to follow all the SOPs while they work
during the pandemic. All of their employees
understand the need for masks, sanitizers, and
social distancing and they follow them to save
themselves and to save their customers as well.