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Contact

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Contact is the secure, centrally funded email, calendar, fax/SMS and directory ... Compose an email / SMS / Fax. Mail Enter Details ... – PowerPoint PPT presentation

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Title: Contact


1
Contact
The email and directory service for the NHS
Will Moss NHS Connecting for Health
2
What is Contact?
  • Contact is the secure, centrally funded email,
    calendar, fax/SMS and directory service for the
    NHS

3
What is Contact?
  • Contact is the secure, centrally funded email,
    calendar, fax/SMS and directory service for the
    NHS approved for the transmission of patient
    data

4
What is Contact? High level benefits
  • One simple () email address for your NHS career
  • Available anywhere
  • Free
  • 24 x 7 x 365 support
  • Safe
  • Self-registration or managed migrations available
  • () eg will.moss_at_nhs.net

5
Current Status
  • 150,000 registered users
  • 73,000 frequent users
  • Natural growth 2,500 new joiners per month
  • November 2005 7 million emails received, 10
    million sent
  • Directory over 1 million entries

6
Contact functionality
  • Provides a full business standard email service
    that can be used with products such as Outlook
    and Groupwise
  • Encrypts messages for security
  • Integrated Calendar, Directory e-mail
  • Access to the national Directory and local
    organisation directory
  • Outgoing Fax SMS
  • Dynamic distribution lists
  • SPAM filtering
  • Virus scanning
  • Generic mailboxes

7
Contact login
8
Logged in/General Navigation
The contact inbox view
9
Timed out
The timeout - 1
Your session will timeout in 5 minutes Please
click here to Continue your session
10
Mail Check for New Mail
The timeout - 2
11
Mail - View New Mail
Read an email
12
Mail Enter Details
Compose an email
13
Mail Enter Details
Compose an email / SMS / Fax
In the To, Cc and Bcc fields you can use
and mix email addresses, mobile phone numbers
(for text messages) and fax numbers
14
Mail Enter Details
Compose an email / SMS / Fax
In the To, Cc and Bcc fields you can use
and mix email addresses, mobile phone numbers
(for text messages) and fax numbers
will.moss_at_nhs.net, 07733305517_at_sms.nhs.net
15
The Contact Directory
16
The Contact Directory
Search on surname, first name, organisation,
postcode, email
17
The Contact Directory search results
Search on surname, first name, organisation,
postcode, email
18
Mail Out of Office
Message filtering - 1
19
Mail Out of Office
Message filtering - 2
20
Calendar Accessing
Calendar
21
Contact in Outlook
Contact in Outlook
22
Migration
  • NHS CFH and CW offer a managed migration service
  • Centrally funded (NHS England)
  • Email may be migrated from existing email systems
    (Exchange, Notes etc)
  • Minimal disruption with no data loss
  • Some costs may be incurred locally i.e. staff
    time, system upgrade

23
Development Road map
  • Additional functionality expected in 2006
  • Secure link for Blackberry
  • Smart card log-in
  • Archiving service

24
Additional Help
  • Helpdesk
  • Call 08453 0 08453
  • Email helpdesk_at_nhs.net
  • Guidance
  • User guide at www.nhs.net under the help tab
  • Training package at www.nhscontact.net under the
    training tab
  • Contact team
  • Email Willl.Moss_at_nhs.net
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