Integrating readytouse project content in SAP Solution Manager with SAP Best Practices

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Integrating ready-to-use project content in SAP
Solution Manager with SAP Best Practices SAP AG
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SAP Best Practices Content for Solution Manager
Implementation Procedure
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SAP Best Practices Deliverables Structure
Preconfiguration
Documentation

• BP Scenario overview
• BP Business Process Procedures

• Preconfiguration settings
• Master data
• ConfigurationDocumentation
• Installation Assistant

• Installation instructions
• Step-by-step guide to be used together with the
  Installation Assistant
• Best Practices Configuration Guides

for all scenarios
Preconfigured configuration settings and
installation automation

• Definition and documentation of integrated
  business processes

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SAP Best Practices Packages for Solution Manager
Package List
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SAP Best Practices Baseline Package Scenario
Scope
Scenario list
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SAP Best Practices for CRM Scenario Scope
Scenario list
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SAP Best Practices Content provided via SolMan
Template Projects
SAP Best Practices Template Project

• SAP Best Practices for ltSolutiongt
• Configuration
• SAP Best Practices Scenario Configuration
• Scenario 1
• Building Block 1
• Configuration Activity 1
• Building Block 2
• Scenario 2
• Scenario 3
• Business Scenarios
• Scenario 1
• Process 1
• Process Step 1
• Scenario 2
• Scenario 3

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SAP Best Practices Template Scenario Structure
Preconfigured business scenarios divided into
processes and process steps
Detailed scenario documentation
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SAP Best Practices Template Configuration
Structure
General Information section with detailed
documentation of Best Practices concept,
methodology and tools
Detailed configuration information on scenario
and building block level
Configuration content for scenarios is grouped
into Building Blocks
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SAP Best Practices Content for Solution Manager
Implementation Procedure
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Benefits of Best Practices Implementation via
Solution Manager

• SAP Best Practices content in SAP Solution
  Manager provides the following benefits
• SAP Best Practices content is available via
  Solution Manager (the recommended SAP standard
  tool) for the full life-cycle support of an SAP
  solution
• SAP Best Practices content is provided according
  to the Solution Manager methodology for
  accelerating the Business Blueprint and the
  Configuration phase
• Central, integrated use of SAP Best Practices
  documentation and automated configuration in
  Solution Manager for implementing scenarios in
  the SAP system landscape is supported by Solution
  Manager functionality for development, testing
  and monitoring
• Customers can choose between a standard
  implementation with maximum flexibility or a
  focused SAP Best Practices implementation with
  rich pre-configured content for Baseline,
  Industry and Cross-Industry scenarios which lead
  to reduced implementation effort. You can also
  combine standard scenarios and SAP Best Practices
  scenarios within an implementation project.

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Implementation Content Options Available for SAP
Business Scenarios
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SAP All-In-One Package - Overview
SAP All-In One Package
ASAP Focus Approach
Safe, Predictable, Affordable
Implementation Package
Implementation Experience Built-in
SAP Best Practices
Industry Processes Built-in
SALES
mySAP ltSolutiongt
Industry Functionality Built-in
MARKETING
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Implementation Project Expectations

• Safe
• Do not put my enterprise at risk
• Minimal disruption to my operations
• Easy transition to the new system
• Predictable
• I need to know how it will happen
• I need you to prove it to me before we start
• Affordable
• I will decide what we can afford. I need to know
  up front with certainty.
• I need visibility into the services Im buying

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ASAP Focus Methodology Safe. Predictable.
Affordable.
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• Evaluation Roadmap
• Qualify Prospect to the Solution (rather than
  Qualify Solution to Prospect)
• Identify Design Delta requirements
• Get Customer started before the project starts
• Implementation Roadmap
• Get people ready instead of getting the solution
  ready
• Early focus on customer data readiness Change
  Management

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Built-in Positioning Implementation Methods
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SAP Best Practices and for ASAP Focus Methodology
I
Evaluation Roadmap
Evaluation
Delta Requirements
Pre-Project Activities
Tasks
BP Support
Tasks
BP Support
Tasks
BP Support
Present solution/ implementation
approach Validate customer fit Set expectations
with customer Create Proposal Document Review
and submit proposal
Review data requirements and data cleansing
plan Train project team Prepare Organizational
Change management Set up project team
environment Decide system landscape and Install
hardware Order SAP BP

• Fast setup of prototype system with BP tools
• Personalization Assistant for customer-specific
  prototype
• One Step installation with BP Installation
  Assistant
• Extensive BP documentation as basis for blueprint

• Proven built-in business expertise
• Pre-defined scenarios with well-defined clear
  scope
• What you see is what you get
• Building Block concept for flexible scope
  definition
• Extensive evaluation offerings
• Scenario descriptions
• Online demos
• Offline demos

Documentation about BP concept, methodology and
tools
Present prototype system Assess data
complexity Identify Delta requirements Design
Delta solution Get customer to sign off blueprint
with Delta Finalize Statement of work
time
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SAP Best Practices and for ASAP Focus Methodology
II
Implementation Roadmap
Project Preparation
Realization
Final Preparation
Tasks
BP Support
Tasks
BP Support
Tasks
BP Support

• Complete BP documentation for scenario scope and
  configuration
• Installation Assistant for fast and safe
  configuration of BP scenarios in dev system
• BP scenarios are already validated
• Test catalogs and test cases provided by BP

Documentation about BP concept, methodology and
tools
Plan project Build project charter Set up
Implementation standards and procedures Execute
kick-off System setup (DEVQA) Production
hardware installation Quality check Project
preparation
BP standards for implementation and documentation
Refine cutover plans Establish long term support
plan Train end users Create staff help
desk System management Execute cutover Quality
check Final preparation Start of production
Validate organizational configuration Validate
business processes Realize delta requirements
Conduct organizational change management Planning
for production support and cutover Run
Integration acceptance test Plan end user
training Internal review
time
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SAP Best Practices and for ASAP Focus Methodology
III
Implementation Roadmap
Go Live Support
Tasks
BP Support
Higher quality because of proven BP content and
clear implementation methodology
Monitor live environment Close open issues Start
long term support plan Quality check Go
Live Project closing
time
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Installation of SAP Best Practices Evaluation
Identify scope of SAP Best Practices with the
solution map
1
Detailed scope verification with the solution
scope document
2
Scenario overview document and offline demos for
further information
3
Scenario scope selection completed
4
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SAP Best Practices Installation Personalization

• Personalization Assistant
• The SAP Best Practices standard installation
  takes place using default values and sample
  master data.
• If you want to install SAP Best Practices with
  personalized values, SAP Best Practices offers
  the possibility to easily adapt selected values
  to your needs.
• The SAP Best Practices Personalization Assistant
  is an MS Excel based tool that guides you through
  the personalization activities

Maintenance of variable parameters for
organizational data, master data and customizing
settings

• SAP Best Practices for CRM provides
  personalization for
• Master data (customer, product, prices etc.)
• Organization model (Org unit, position, holder)
• Customizing
• Data integration with SAP ECC

Maintenance options for variable configuration
parameters
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SAP Best Practices Installation Configuration

• Installation Assistant
• Using the SAP Best Practices Installation
  Assistant you can easily install the complete SAP
  Best Practices Baseline Package or selected
  scenarios within a very short time.
• The SAP Best Practices Installation Assistant is
  a tool that guides you step-by-step through the
  installation process directly in the system.

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SAP Best Practices Installation Test
Business Process Procedures with details about
how to perform the scenario
1
Test catalogs supports testing of scenarios
2
Log into the system and follow the instructions
provided in the BPP
3
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SAP Best Practices Installation via Solution
Manager

• Solution Manager
• SAP Best Practices content is also provided in
  form of templates for Solution Manager
• BP content can be used in Blueprint and
  Implementation phase
• Combination of BP scenarios and scenarios of
  Business Process Repository is possible
• Details www.service.sap.com/solutionmanagerDown
  loads ? SAP Best Practices

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SAP Best Practices Installation Deployment
Options

• SAP Best Practices for CRM provides set of
  baseline scenarios based on a platform of
  reusable and layered content Building Blocks
• Customers can use these core scenarios with
  underlying configuration in order to create their
  own close loop scenarios

• Preconfiguration
• Documentation
• Print Forms
• End user training
• Testing
• Localization

BuildingBlock
Customer Implementation
Customer
Customer-Specific Scenario
CampaignMgmt.
Outbound Lead Mgmt.
Opport. Mgmt.
Order Mgmt.
Information Help Desk
Analytics
Scenario Composition


Activity Mgmt.
Opport. Mgmt.
Order Mgmt.
Inbound Telesales

SAP Best Practices Baseline Scenarios
Scenarios
Inbound Lead Mgmt.
OutboundLead Mgmt.
CampaignMgmt.
Information Help Desk
Customer Srv.Supp.
Scenario Configuration
Product Cost Planning
Interaction Center
Profitability Analysis
E-Commerce
E-Service
Product Cost Planning

Profitability Analysis
Basic Sales
Extended Sales
SAP Best Practices Building Blocks
Organizational Structure
External Accounting
Cost/PC Accounting
Sales Distribution
Production Planning Control
Organizational Model
Central Master Data
Cross Topic Functions
Connectivity
Replication
Generation
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Prerequisites for working with SAP Best Practices
in SAP Solution Manager

• SAP Solution Manager 3.1 (or higher) System
• Installation of SAP Best Practice content for
  Solution Manager
• SAP Service Marketplace
• Quick link /solutionmanager
• SAP Solution Manager ? Downloads ? SAP Best
  Practices
• Download the transport file for the relevant SAP
  Best Practices version and import the file into
  the Solution Manager
• Target System for Implementation
• Installation of SAP Best Practices Add-On with
  technical objects for configuration automation
  (BC set, eCATTs)
• SAP Service Marketplace Software Distribution
  Center
• Download ? Installations and Upgrades ? Enter by
  Application Group ? SAP Best Practices ? Best
  Practices for mySAP All-in-One ? ltRelevant SAP
  Best Practices Packagegt ? ltRelevant Package
  versiongt ? Installation
• On tab Downloads select CD Config Best Practices
  All-in-One.
• Read document ADDONINS.PDF in order to identify
  the relevant transport file for the SAP Best
  Practices version.
• Installation Guide
• Please see SAP note 891616 for prerequisites,
  installation and support of SAP Best Practices
  content for Solution Manager

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System Landscape for Combined Usage of SAP Best
Practices and Solution Manager
SAP Solution Manager
mySAP Customer System
?
?
Standard Content (Solar Library)
Installation Assistant
Import
Import
Activate
SAP Best Practices Content(Templates)
BC sets, eCATTs
Copy
Generate
Copy
Customer Content(Implementation Project)
Customer Implementation Content
?
?
Call

• Import Solution Manager add-on with standard
  content and SAP Best Practices transports into
  Solution Manager
• Import SAP Best Practices add-on with objects
  for configuration automation (BC sets, etc.)
  into target system(s) for implementation
• Install Personalization Assistant from SAP Best
  Practices documentation CD on local PC.
• Create customer project in Solution Manager
  and use SAP Best Practices content for defining
  the scenario scope in the Blueprint Phase
• Personalize variable parameters before starting
  the configuration by using the
  Personalization Assistant.
• Configure the target system with the SAP Best
  Practices Installation Assistant who customizes
  scenarios in the target system by activating
  BC sets and eCATTS with the outcome of the
  Personalization Assistant.

Personalization Assistant
Read
Call
?
SAP Best PracticesPersonalization Assistant
Install
?
Personalize