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eGovernment Executive Council

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Greg Carnill, USDA eBusiness Executive ... The Deputy Secretary and eGov Executive Council will lead this effort. ... Executive Council members set up Mission ... – PowerPoint PPT presentation

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Title: eGovernment Executive Council


1
  • eGovernment Executive Council
  • Working Group
  • Program Kickoff Meeting
  • Greg Carnill, USDA eBusiness Executive
  • Barbara LaCour and Dennis Egan, USDA eBusiness
    Project Mgrs

2
Agenda
  • Introductions
  • Project Review
  • Goals and Ground Rules
  • Approach, Deliverables, and Structure
  • Keys to Success
  • Agency and OCIO Roles and Responsibilities
  • Measuring Progress
  • Starting to Work Right Now
  • Crafting a Mission and Vision
  • Ratifying Charter
  • Immediate Next Steps
  • Questions Answers

3
eGovernment Framework Project Goals
We have established a number of ambitious Project
Goals. Do you have others to add?
  • Understand and own the eGov vision
  • See eGov as real and here to stay
  • Educate about eGov and the opportunities for
    business transformation
  • Engage and involve all levels
  • Recognize, build upon and publicize the
    Departments eGov successes
  • Leverage enterprise opportunities, cross-mission
    area solutions and sharing of best practices
  • Achieve measurable, iterative and cumulative
    successes which add value
  • Maintain citizen/customer-centric focus

4
Project Approach
Duration October 12th to January 25th.
Parallel Activities. Significant effort and coop
eration across USDA.
Month 1
Month 2
Month 4
Month 3
Readiness Assessment
1
2
(
(
8 Weeks)
Project
Work Plan
(1
-
2 Weeks)
Methodology
(
eGovernment
4
Strategic and Tactical
Plan
(13
Weeks)
Communications Plan
6
(15 weeks)
5
Project Tasks and Deliverables
6 interdependent tasks designed to begin USDAs
eGov transformation.

Task 1
Task 2
Task 3
Task 1
Task 2
USDA eGovernment Planning and Implementation
Methodology
Readiness Assessment and Analysis
Detailed Project Work Plan
Detailed project work plan
Readiness assessment and analysis
A toolkit representing the eGovernment planning
process. It will be used to develop the
enterprise-level eGovernment Strategic Plan and
agency-level eGovernment tactical plans.
An assessment of the USDAs current environment
for eGovernment including future challenges and
trends and key recommendations to address new
eBusiness developments.
Project initiation activities that establish an
effective working relationship, define
roles/responsibilities, outline project goals and
solidify logistics.
  • eGovernment Strategic Planning Guidebook
    including
  • Templates
  • Frameworks
  • Best Practice Examples
  • Samples and Planning Tools
  • eReadiness Assessment documenting how industry
    changes, stakeholder demands, organizational
    limitations, technical environments and
    legislative pressures affect eBusiness at the USDA
  • Kick-Off Meeting
  • Detailed project work plan
  • Progress reporting process

6
Project Tasks and Deliverables
6 interdependent tasks designed to begin USDAs
eGov transformation. (continued)
Task 1
Task 2
Readiness assessment and analysis
USDA eGovernment Planning and Implementation Met
hodology
Detailed project work plan
Task 4
Task 5
Task 6
Detailed project work plan
Readiness assessment and analysis
Communication, Informational, Marketing Strategy,
and Presentation Materials
Governance Process and Model Recommended
eGovernment Policies and Standards
USDA eGovernment Strategic and Tactical Plan
A Department-wide strategic plan that provides a
mission, vision, and goals to transform
traditional USDA operations to an eBusiness.
An organizational process and model including
recommended eGovernment policies and standards.
Ongoing communication messages and materials that
ensure awareness, understanding, buy-in, and
commitment throughout the life of the eGovernment
transformation process.
  • Communication Plan
  • Awards/Incentive Program recommendations
  • Marketing and information materials
  • Presentation materials
  • Departmental eGovernment Strategic and Tactical
    Plan including a Corporate Mission, Vision,
    Goals, eGovernment Short/Long Term Opportunities,
    and Implementation Path
  • Identification of necessary policy to support
    eGovernment
  • eGovernment Governance Model outlining
    leadership, processes and organization structures

7
Project Structure
The Deputy Secretary and eGov Executive Council
will lead this effort. The OCIO and EGWG will
provide facilitation across the Department. And
Accenture will support the OCIO and EGWG.
Project Steering Committee
USDA
Accenture
  • Deputy Secretary
  • CIO
  • eBusiness Executive
  • eGov Exec Council

Dwight Hutchins
Subject Matter Experts (as needed)
Project Coordination and Implementation
Senior Project Management
  • Set overall project direction and guidance
  • Ensure resources and participation
  • Make decisions and recommendations


Accenture
USDA
  • Technical/Strat specialists (e.g. CyberSecurity,
    CRM, 508, eFILE
  • Creating Internet
  • Advantage and other KX
  • eGov Working Group

Strategy

Technology
eBusiness
Manager,
Manager,
Deputy Lead
Marty Rodgers
Adam Siegel
Barbara Lacour
Team Leader
Process Consultant, Kara Fujita
Project Manager, Dennis Egan
8
Project Structure
The Deputy Secretary and eGov Executive Council
will lead this effort. The OCIO and EGWG will
provide facilitation across the Department. And
Accenture will support the OCIO and EGWG.
(continued)
Team Leader
Process Consultant, Kara Fujita
Project Manager, Dennis Egan
Cultural Assessment
Strategic and Tactical
Technology Assessment
Governance, and
and Policy Team
Development Team
Communications Team
USDA
Accenture
USDA
Accenture
Accenture
USDA

Strategy

Agency CIOs and OCIO

Experienced Tech Consultant,
eGov Working Group as needed

eGov
Agency IPTs


Org. Human Performance Analyst,
Consultant, Carole

Ron Anderson, NITC
Daniel C. Anderson
Kelley M. Duggan

Office of Comm/Web Team
Gardner

Susan Moore, OCIO
  • Analyze industries and business impacts
  • Conduct stakeholder analysis
  • Develop corporate vision
  • Create strategy
  • Analyze organizational management and process
    structures
  • Develop communications plan
  • Develop communications materials
  • Provide insight into technology environment
  • Assess and communicate needs and priorities
  • Provide contacts and schedule meetings
  • Analyze and assess eInfrastructure
  • Make technical recommendations
  • Provide insight into organizational functions and
    roles/responsibilities
  • Assess and communicate needs and priorities
  • Provide contacts and schedule meetings
  • Provide insight into business functions
  • Assess and communicate needs and priorities
  • Provide contacts and schedule meetings

9
Keys to Success
  • eStrategy must flow from Departmental
    Strategy/Mission
  • Adhere to Principles of Good Strategy
  • Top Down and Bottom Up Leadership
  • OCIO and Agencies/Mission Areas must work
    together
  • Communicate, educate, train. Repeat.
  • Keep momentum

10
Agenda
  • Introductions
  • Project Review
  • Goals and Ground Rules
  • Approach, Deliverables, and Structure
  • Keys to Success
  • Agency and OCIO Roles and Responsibilities
  • Measuring Progress
  • Starting to Work Right Now
  • Crafting a Mission and Vision
  • Ratifying Charter
  • Immediate Next Steps
  • Questions Answers

11
Agency Roles and Responsibilities
  • Form Agency eGovernment Integrated Project Teams
    (IPTs)
  • Suggested/prospective membership
  • EGWG member chairs
  • Agency Lead and eGov Exec Council member as
    ex-officio
  • Focus on strategy and implementation, business
    and tech
  • Be Champions of Change

12
Agency Roles and Responsibilities
  • Provide input into Strategy and Tactical Plan
  • Comments and feedback on mission, vision, goals,
    objectives
  • Attend and help set up visioning sessions, focus
    groups, and interviews
  • Prioritization of cross-agency, enterprise and
    interdepartmental initiatives
  • Craft Agency-specific strategies using
    methodology
  • Review overall Plan drafts and provide comment
  • Facilitate concurrence of overall plan
  • Share best practices
  • Own Implementation of Agency and Mission Area
    initiatives
  • Be active in enterprise and Mission Area
    solutions
  • Report progress (e.g., Scorecard and Quarterly
    monitoring reports)

13
OCIO Roles and Responsibilities
  • Facilitate process on behalf of Deputy Secretary
  • Provide direction and guidance for eGovernment
    Program overall
  • Conduct Interviews, Visioning Sessions and Focus
    Groups
  • Draft deliverables for Agency/Mission Area
    review
  • Develop marketing and educational materials
  • Provide support to Agencies and Mission Areas as
    requested and to extent practicable

14
Measuring Performance
A scorecard or dashboard will be used to measure
our performance throughout the Projectand the
Program ensuring that the whole Department is
participating and moving forward.
15
Agenda
  • Introductions
  • Project Review
  • Goals and Ground Rules
  • Approach, Deliverables, and Structure
  • Keys to Success
  • Agency and OCIO Roles and Responsibilities
  • Measuring Progress
  • Starting to Work Right Now
  • Crafting a Mission and Vision
  • Ratifying Charter
  • Immediate Next Steps
  • Questions Answers

16
USDA eGovernment Mission
The mission should describe the fundamental
purpose of an organization or initiative in
concrete terms. It is a concise statement that
outlines the identity of the organization, what
it does and where it is headed in the future.
Agricultures Mission To enhance the quality of
life for the American people by supporting
production Agriculture ensuring a safe,
affordable, nutritious and accessible food
supply caring for public lands and helping
people care for private lands supporting sound
sustainable development of rural communities
providing economic opportunities for farm and
rural residents expanding global markets for
agricultural and forest products and services
and working to reduce hunger in America and
throughout the world.
Source USDA Strategic Plan FY 2000-2005. USDA
Web site had slight variations in this mission
statement.
17
USDA eGovernment Mission
Mission statements drive the organizations
course and generate a strong organizational
purpose
Team with the GE businesses to achieve
technology excellence in current and future
generations of products, processes, and services.
Share technology across GE's businesses. Ensure
leadership technology in all GE businesses.-
General Electric (GE), Corporate RD
To promote the economic security of the nations
people through compassionate and vigilant
leadership in shaping and managing Americas
social security programs- Social Security
Administration
To provide state-of-the-art Information
Management technology and services to enhance the
Department of States electronic communications.
Manage the Departments information resources and
technology infrastructure.- Dept of State, Info
Resource Mgt
To produce an adequate volume of circulating
coinage for the nation to conduct trade and
commerce. -United States Mint
Establish Starbucks as the premier purveyor of
the finest coffee in the world
while maintaining our uncompromising principles
while we grow. -Starbucks
To preserve the plants, animals and natural
communities that represent the
diversity of life on Earth by protecting the
lands and waters they need to survive.
-Nature Conservancy
18
USDA eGovernment Mission
Questions to consider when reviewing the Straw
Mission

Straw Mission To empower citizens, partners a
nd employees fostering collaboration in a
customer-centric, market-driven, results-oriented
organization by utilizing information and
communications technologies.
  • Does the mission describe the role of eGovernment
    at USDA?
  • Does it articulate our purpose -- what we do now?
    Aspire to do?
  • Does it justify our existence?
  • How the Program will do its job (i.e., by,
    through)
  • Who our customers are
  • Is it reflective of USDAs mission statement?

19
USDA eGovernment Vision
A vision statement is a compelling assertion
about the future
Agricultures Vision A healthy and productive N
ation in harmony with the land.
It serves as the fundamental context upon which
the organization bases its existence and guides
its statement of mission. The vision sets the U
SDA eGovernment Program apart from other efforts
and establishes an ideal and unique image for a
common future. The vision is owned by top lea
dership of the organization, and requires buy-in
and commitment from members throughout the
organization.
Source USDA Strategic Plan FY 2000-2005. USDA
Web site had slight variations in this mission
statement.
20
USDA eGovernment Vision
Vision statements should be memorable, drive
organizational decisions and generate a strong
organizational identity. Can you tell the bad
one?
Inspire a dramatic change in what users expect
from their computers, allowing people to create,
capture and communicate their ideas as never
before. - Silicon Graphics Foster initiative
and creativity by allowing the individual great
freedom of action in attaining well-defined
objectives. -Hewlett Packard
Empower people through great software - any
time, any place and on any device.
- Microsoft Corporation
Put a soft drink within arms length of everyone
in the world.
-Coca-Cola
We help put America through school.
- Department of Education, Student Financial
Administration
21
USDA eGovernment Vision
Questions to consider when reviewing the Straw
Vision

Straw Vision A unified, virtual USDA making a
measurable difference in the lives of the
American people and the strength of our
communities and economy.
  • Is the vision valid?
  • Is the vision compelling? exciting? cool?
  • Does the vision encompass what USDA is striving
    to achieve from a business point of view? Is it
    reflective of USDAs vision statement?
  • Is the vision able to endure? Is it big and bold
    enough andable to account for change?

22
eGovernment Executive Council Charter
In light of the Councils active involvement in
developing and implementing a Departmental
eGovernment Program, we recommend that the group
revisit its charter, specifically to
address the following suggestions from EGWG
members
  • Summary of Changes
  • Purpose statement
  • Addressed the need for fostering citizen-centric
    government
  • Emphasized the use of eGov technology as an
    enabler for delivering USDA products and
    services
  • Authority
  • Included the Presidents Management and
    Performance Management Agenda
  • Roles Responsibilities
  • Modified the membership of agency-specific
    committees/ integrated project teams headed by
    each agencys Working Group member
  • Included additional responsibilities for the
    Executive Council and Working Group, and added
    responsibilities for the OCIO
  • Handout of revised Charter

23
Immediate Next Steps
  • Provide comments and feedback on Mission and
    Vision Statements for eGovernment at USDA and on
    revised Charter
  • Contact Dennis Egan at 202.720.8546 or Barbara
    LaCour at 202.690.2118 or reply to eGov mailbox
    at egov_at_usda.gov
  • Be prepared to discuss and ratify at next EGWG
    meeting
  • Formulate or reshape your Agency eGovernment
    Integrated Project Team (IPT) by Wednesday,
    October 31, 2001
  • Send names, titles, email and phone information
    to eGov mailbox

24
Immediate Next Steps (continued)
  • Convene Agency eGovernment IPT kickoff meetings
    by Tuesday, November 6, 2001
  • Contact Dennis Egan or eGov Team mailbox with
    date and time of meeting and if desired to
    request presence of Project Team at kickoff
  • Executive Council members set up interviews with
    Under Secretaries. Conducted by eGov Team.
  • Focused on introducing Program and confirming
    strategic intent, priorities and challenges
  • Schedule between 10/29/2001-11/12/2001 at their
    convenience.
  • 45 minutes 1 hour Sample email request to be
    sent to you as follow-up to this meeting

25
Immediate Next Steps (continued)
  • Executive Council members set up Mission Area
    visioning sessions with Deputy Under Secretaries,
    Agency Leads and key staff
  • Schedule between 11/05/2001-11/21/2001 ideally
    AFTER associated Under Secretary meeting
  • 2-3 hours Sample email invitation to be sent to
    you as follow-up to this meeting
  • Next EGWG meetings on November 7, 2001 and
    November 28, 2001
  • There will be other working/visioning sessions in
    addition to these bi-weekly ones

26
Agenda
  • Introductions
  • Project Review
  • Goals and Ground Rules
  • Approach, Deliverables, and Structure
  • Keys to Success
  • Agency Roles and Responsibilities
  • Measuring Progress
  • Starting to Work Right Now
  • Crafting a Mission and Vision
  • Ratifying Charter
  • Immediate Next Steps
  • Questions Answers
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