Factors influencing online shopping in Bangladesh

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Factors influencing online shopping in Bangladesh

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Many factors influence the internet shopping, few of which include Customer satisfaction and usability. Learn how these factors affects online shopping in Bangladesh. – PowerPoint PPT presentation

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Title: Factors influencing online shopping in Bangladesh


1
BANGLADESH
  • Factors that Influence internet Shopping in
    Bangladesh.

https//www.Payza.com/bangladesh
By Payza Online Payment Processor
2
Content at a Glance
  • Bangladesh and Internet Shopping
  • Usability Customer Satisfaction
  • Variety of Product
  • Comfort
  • Product Information
  • Time
  • Cheap Price
  • Energy Consumption
  • Security
  • Travel Necessity
  • Resources

BANGLADESH
https//www.payza.com/bangladesh/
3
Bangladesh and Internet Shopping
Bangladesh and Internet Shopping
4
Bangladesh and Internet Shopping
Bangladesh is experiencing transition from
traditional shopping to Internet shopping. Craze
for Internet shopping in Bangladesh is spreading
like wild fire Mobile and its technology growth
are adding more fuel in the flame to put all
fantasies of Internet in palms of the
Bangladeshis at cheaper and affordable rates.
5
Bangladesh and Internet Shopping
Moreover, Bangladesh government is seeing and
selling dreams of digital Bangladesh by anchoring
its majority of services on the Internet or
intranet giving mobile accessibility as bonus.
Some banks and private entrepreneurs like Payza
Bangladesh are offering secure and superfast
payment gateway services along with multiple
other Internet payment options. In sum, overall
scenario seems glorious and hopeful to last for
longer.
6
Usability Customer Satisfaction
Usability Customer Satisfaction
7
Usability Customer Satisfaction
Technically customer satisfaction is related
directly with the ROI of the business because
existing customer retention is cheaper against
acquiring new one and customer retention comes
only through customer satisfaction.
8
Usability Customer Satisfaction
Business can satisfy its customers only through
addressing their expectations, through perceived
value of the company, and branding of the
company. At other hand customer expectations are
directly linked with the quality of
products/services and support provided by the
company.
9
Usability Customer Satisfaction
In present study, it has found that customer
satisfaction in Bangladesh depends upon some
independent variables like
10
Usability Customer Satisfaction
Variety of Product For traditional shopping,
moving everywhere finding variety of products is
tough for Bangladeshis due to various factors
like product availability, spending on fuel, and
time consumed on travelling. Thus, internet
shopping in Bangladesh is gaining ground to
access numbers of variations in the products and
qualities of the products.
BANGLADESH
https//www.payza.com/bangladesh/
11
Usability Customer Satisfaction
Product Information Bangladeshis like to know
products thoroughly as they dont have physical
access of product. Therefore, providing them
detailed information regarding product quality,
after sale services, and prices matters more than
anything else does. They also prefer to discuss
on the social media or like to see reviews of
product elsewhere on authority sites.
12
Usability Customer Satisfaction
Cheap Price Comparative shopping is natural
tendency in Bangladeshis too. Therefore,
offering some cheaper rates can lead business to
win battle at first place, but for long run cheap
prices must be associated with good quality or
services for sake of customer loyalty.
13
Usability Customer Satisfaction
Security This issue is more skeptical for the
Bangladeshis due to social and political
backwardness of the society. However, recent
initiatives of government, banks, and some
entrepreneurs like Payza Bangladesh to offer
secure payment gateways and payment options
suitable to the country, its people, and nature
of the businesses prevailing.
14
Usability Customer Satisfaction
Comfort Internet shopping itself offers
home/office/on-the-go comforts of shopping, but
user experiences, shipping/delivery, and payment
options provide utmost comfort or satisfactions
to the customers. Fortunately, many have learnt
these lessons in recent past and are implementing
the latest web and mobile development
technologies to offer greater degree of comfort
to their Internet shoppers.
15
Usability Customer Satisfaction
Time In recent fast-paced life style, none has
enough time to go out for physical store
shopping. This is very true for Bangladeshis too,
for new generation in particular. Thus,
Internet shopping is gaining ground rapidly in
Bangladesh.
16
Usability Customer Satisfaction
Energy Consumption Internet shopping save time
as well as personal energies of shoppers that is
spent moving outside and at far distances.
17
Usability Customer Satisfaction
Travel Necessity In fact, Internet shopping in
Bangladesh is more prolific in urban areas
compared to rural areas. The reason behind is
traffic jams in the cities and e-commerce
elements that factor inherently. Thus, home
delivery is gaining ground in Bangladesh for this
very reason to save time, fuel, and health by
just avoiding jam and its polluted environment.
18
Usability Customer Satisfaction
Technically usability of Internet shopping is
directly related to the online shopping outlets
or e-commerce web portals. Therefore, the
quality of e-commerce websites or mobile apps is
affecting the usability.
19
Usability Customer Satisfaction
Fortunately, today Bangladesh is one of the
leading outsourcing software development services
provider countries. Thus, by taking advantages
of the talented pools, businesses are offering
excellent quality, user experiences, and
usability features and functionality on their
online identities as well as on mobile apps for
their businesses.
20
Resource
21
Resource
For any business, which wants to jump into the
Internet shopping in Bangladesh has to face
unique expectations of Bangladeshis and infusing
usability aspects in web designing using the best
technologies, practices, and following modern
trends. These are sure ways to hit success.
22
BANGLADESH
Global Platform, Local Needs
  • An Introduction to the Payza Online Payment
    Platform

23
The Platform
Payza is a leading global online payment platform
specializing in the following service areas
Global Platform, Local Needs
24
Our Mandate
Payzas mandate is to provide affordable and
convenient online payment processing services to
the global community
Developed Markets
Emerging Countries
Under-Serviced Regions
Global Platform, Local Needs
25
Services for Businesses and Individuals
  • For Consumers and Businesses
  • Flexible deposit and withdrawal options
  • Localized banking
  • Wire transfers
  • Multi-currency
  • Prepaid cards
  • Mobile payments
  • Specifically for Businesses
  • Credit card processing
  • E-commerce processing
  • Corporate disbursements
  • Fraud risk management
  • Invoice management
  • Dispute resolution

Global Platform, Local Needs
26
Connect With Us
27
Connect with Payza
Stay connected with Payza! Subscribe to the Payza
blog or follow us on your favorite social
networks for all the latest Payza news and
updates
Payza Blog https//blog.payza.com/
Payza Community http//community.payza.com/
Facebook https//www.facebook.com/payzaglobal
Twitter https//twitter.com/Payzaofficial
Google https//plus.google.com/109202485124494535449
LinkedIn http//www.linkedin.com/company/payza
Vimeo http//vimeo.com/payza
YouTube http//www.youtube.com/user/PayzaOfficial
28
BANGLADESH
Thank You
https//www.payza.com/bangladesh/
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