Global Cloud-based ITSM Market 2014-2018

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Global Cloud-based ITSM Market 2014-2018
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• Published January 2014
• Single User PDF US 2500
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Global Cloud-based ITSM Market 2014-2018

• Analysts forecast the Global Cloud-based ITSM
  market to grow at a CAGR of 16.82 percent over
  the period 2013-2018. One of the key factors
  contributing to this market growth is the
  increasing demand for economical ITSM solutions.
  The Global Cloud-based ITSM market has also been
  witnessing the increasing use of personal devices
  in the workplace. However, the integration
  concerns with existing ITSM services could pose a
  challenge to the growth of this market.
• Global Cloud-Based ITSM Market 2014-2018, has
  been prepared based on an in-depth market
  analysis with inputs from industry experts. The
  report covers the Americas, and the Europe, APAC
  and MEA regions it also covers the Global
  cloud-based ITSM market landscape and its growth
  prospects in the coming years. The report also
  includes a discussion of the key vendors
  operating in this market.
• Key vendors dominating this space are BMC
  Software, Inc., CA Technologies Inc.,
  Hewlett-Packard Co., IBM Corp., and ServiceNow
  Corp.
• Other vendors mentioned in the report are Axios
  Systems plc, Cherwell Software LLC, EasyVista
  Inc., EMC Corp., FrontRange Solutions Inc.,
  Hornbill Service Management Ltd., LANDesk
  Software Inc., Sunrise Software Ltd., SunView
  Software Inc., SysAid Technologies Ltd.,
  TechExcel Ltd., and Vivantio Ltd.

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Global Cloud-based ITSM Market 2014-2018

• Key questions answered in this report
• What will the market size be in 2018 and what
  will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats
  faced by the key vendors?
• What are the strengths and weaknesses of the key
  vendors?

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Global Cloud-based ITSM Market 2014-2018

• Table Of Contents
• 01. Executive Summary
• 02. List of Abbreviations
• 03. Scope of the Report04. Market Research
  Methodology05. Introduction
• 06. Market Landscape07. Geographical
  Segmentation08. Market Growth Drivers
• 09. Drivers and their Impact
• 10. Market Challenges
• 11. Impact of Drivers and Challenges
• 12. Market Trends
• 13. Trends and their Impact
• 14. Vendor Landscape

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Global Cloud-based ITSM Market 2014-2018

• Table Of Contents
• 11. Impact of Drivers and Challenges
• 12. Market Trends
• 13. Trends and their Impact
• 14. Vendor Landscape15. Key Vendor Analysis16.
  Other Reports in this Series
• List of Exhibits
• Exhibit 1 Market Research MethodologyExhibit 2
  ITIL Service LifecycleExhibit 3 Stages Involved
  in Service Strategy ProcessExhibit 4 Core
  Operations of ITSM SolutionsExhibit 5 Preferred
  Model of ITSM Services DeploymentExhibit 6
  Global Cloud-based ITSM Market 2013-2018Exhibit
  7 Global Cloud-based ITSM Market by Geographical
  Segmentation 2013Exhibit 8 List of Vendors
  Targeting Key End-usersExhibit 9 Business
  Segmentation of BMC SoftwareExhibit 10 Business
  Segmentation of HP Co.Exhibit 11 Business
  Segmentation of IBM Corp.

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