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WESTERN CAPE PROVINCE Presented by: Ms Yolisa Mkalipi Provincial Manager to Port Folio Committee Dep

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Feed back on issues raised by the ... Indian= 1,3% White = 18,8% 12 ... DO Beaufort West. RO George. OFFICE. 23. State of offices per Region: Khayelitsha ... – PowerPoint PPT presentation

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Title: WESTERN CAPE PROVINCE Presented by: Ms Yolisa Mkalipi Provincial Manager to Port Folio Committee Dep


1
1
WESTERN CAPE PROVINCE Presented by Ms Yolisa
Mkalipi Provincial Manager to Port Folio
Committee Department of Home Affairs 13th March
2007
2
INDEX
  • Background Information
  • Issues raised by the Portfolio Committee
  • Human Resources
  • Core Business Mandates (Immigration/ Civic
    Services)
  • Infrastructure
  • Budget
  • Management Structures
  • Conclusion
  • Recommendations

3
Demographics of the Province
  • W.C Socio-Eco Indicators

4
Demographics of the Province
5
Population by Province
6
Feed back on issues raised by the Portfolio
committee
  • Officials in Oudtshoorn without drivers licenses
  • - Requisition for the training of 20
    staff members to obtain code 14 drivers licenses
    submitted
  • Computerization of George Hospital
  • Process delayed due to renovations at hospital,
    will be completed during the coming week
  • Racism in the Province how DHA is addressing
    it
  • Managers encouraged to discuss racism with staff
  • Duty roster for Cape Town International Airport
    scrutinized on a monthly basis
  • Managerial posts earmarked for filling by
    designated groups
  • Internal Imbizo by Provincial Manager and
    Management
  • Report on Computerization of offices especially
    Refugee Office
  • 12 new Passport Capturing machines in Province
  • 73 new printers received and distributed to
    Regions of which 8 was allocated to Refugee
    Office
  • 161 computers installed in roll out (shortages
    will be addressed in second phase) and 8 was
    allocated to Ref.
  • Biometrics installed and not functional problem
    with I.T but attending on it
  • 9 Hospitals functioning on line to all Regions

7
Human Resources
  • Establishment per business unit
  • As at February 2007

8
Human resources continued
  • Progress with regards to the filling of
    vacancies

9
Human Resources
  • Vacancies prioritized for filling in 20072008

10
Human resources continued
  • Progress with regards to the filling of
    vacancies

11
Equity
  • Equity in terms of WC demographics African
    24,8
  • Coloured 55,1
  • Indian 1,3
  • White 18,8

12
ESTABLISHMENT OF THE NATIONAL IMMIGRATION BRANCH
IN THE WESTERN CAPE PROVINCE

17 Trainee Immigration Officers are currently
deployed at Cape Town International Airport. 21
Permitting Officers have been trained as a
back-up workforce to cope with the expected
influx of international arrival
passengers. Minister has approved an
establishment at Mossel Bay and Saldanha Harbours
of 6 Immigration Officials and 1 cleaner
at each of these respective Ports of Entry. Will
be budgeted for in2007/8) 15 interns and
8 learners have also been deployed at the Refugee
Reception Office.
Caring, compassionate and responsive
13
Human Resources
  • Refugee Backlog Office
  • 39 post for contract workers were approved of
    which 37 are currently filled
  • 14 are utilized as Refugee Reception Officers
    (RRO) and 23 are utilized as Refugee Status
    Determination Officers (RSDO)
  • Establishment Refugee Reception Office

14
  • Refugee Reception Office Cape Town
  • 15 RSDO and 8 RROs
  • Submission requesting the appointment of 33
    Contact Workers submitted

Caring, compassionate and responsive
15
Human resources continued
  • NYS Program Western Cape

16
Staff Morale
  • Intervention
  • - PMDS (22 bonus and progressions, 8
    promotion)
  • PMDS Task Team established , Provincially and
    Regionally
  • Review of PMDS SOPs
  • Uniform Norms and Standards developed for
    Performance Evaluation which will be workshoped
    with all staff and labour representatives to
    ensure buy inn
  • Workshop Road shows to staff members
  • Framework for Memorial Services provided to
    Managers
  • Uniform Norms and Standards developed for
    Performance Evaluation which will be workshoped
    with all staff and labour representatives to
    ensure buy inn.

17
Training
  • Officials Training
  • Skilled Managers assigned to draft training
    programs in their field of expertise and present
    training on Civic Services, Admissions, Temporary
    Residence.
  • External Training ( Combined with stakeholders)
  • UNHCR, Refugee Appeal Board UCT Legal Aid
    Clinic - RRO RSDO interviewing skills and
    adjudication, manifestly unfounded cases
  • Basic computer training Managers within
    Provincial Office
  • Dimension Data - Management of the telephone
    monitoring system
  • NIA SAPS involved in Immigration Branch
    Training Fraudulent Documents, Interrogation
    skills.
  • Support Training
  • Foreign Language Training
  • Who am I online workshop.
  • PILAR training Procedure on ill health and
    temporary permanent disability leave
  • Whistle Blowing Fraud prevention plan policy
    workshoped

18
Training
  • Skills gaps identified by means of drafting a
    provincial data base of all staff members
    outlining training received and training
    requirements
  • Internal Training
  • Basic computer training Managers within
    Provincial Office
  • Foreign Language Training
  • Who am I online workshop.
  • PILAR training Procedure on ill health and
    temporary permanent disability leave
  • Whistle Blowing Fraud prevention plan policy
    work shopped
  • Management Training
  • Customer Management (UNISA)
  • Project Management
  • Managers attended a labour relations training
  • Immigration Border Control US Officials

19
Accommodations
  • Out of 72 Approved offices only 36 offices are
    functional
  • 1 Provincial Office
  • 4 Regional Offices
  • 12 District Offices - 7 functional
  • 4 Ports Of Entry - 4
  • 2 Refugee Centers - 2
  • 25 Service Points - 7
  • 14 MPCCs - 2
  • 10 Mobile Units - 6 expecting 4
  • 9 Computerized Hospitals

20
State of offices per Region Cape Town

21
State of offices per Region Cape Town continued

22
State of offices per Region George

23
State of offices per Region Khayelitsha

24
State of offices per Region Paarl

25
I.T
  • 1 Provincial Office
  • 9 hospitals functioning online (2 Private
    Hospitals connected)
  • Improvement on IT connectivity and equipments
  • Plettenberg Bay MPCC connected
  • 12 Passport Machines capturing machines
  • Biometrics installed and activated

26
Future Plans
  • Second phase of capturing machine roll out (8)
  • Capturing Stations
  • Biometric installed and activated
  • Replacement of old network equipment
  • Additional Capacity
  • Restructuring of Civic Service structure
  • Second generation of MPCCs

27
Budget
  • Preliminary Budget Allocation 2006/07
    Expenditure February 07
  • ECONOMIC CLASSIFICATION
  • Current expenditure rate 86,9 within
    reasonable limit of between 89-92

28
Challenges
  • Limited Access to BAS function in Provinces
    versus payment verification
  • No access to ABSA Bank account
  • Budgetary Constraints No cash in Transit

29
Achievements
  • Review and Development of Financial SOPs
  • Financial verification process
  • BI 488 backlog team deployed to PTA to track
    trace outstanding payments
  • Manager to verify returns with copies of deposit
    slips attached to the PMG return
  • Devolution of certain procurement powers to
    Province

30
Future Plans and Proposals
  • Speedy finalisation of Job Evaluation process and
    appointment of State Accountant, Communications
    Officers etc
  • Upgrading of the levels of Finance posts
  • State Accountant in Regions and Qualified
    Financial Manager in Provinces)
  • Additional Finance Capacity to Regions and
    upgrading of their levels
  • Cash in transit facility for cash collection

31
Provincial vehicle allocation
  • Three vehicles involved in accident during
    December 06


32
Progress
  • 4 Additional Mobile Units deployed to all Regions
  • Training of Provisioning Officers on new system
  • Provisioning of support service ag, IT, Security
    with vehicles
  • Transport Investigation Task Team established
  • Transport Deployment Committee established

33
I.T Challenges
  • New Refugee system is not functioning properly
  • Waiting for long procurement process
  • Slow emails and network
  • Out of 6 mobile units only 5 Mobile units
    connected and 1 mobile the sate light control
    unit approval from H/A

34
Corruption/ Disciplinary cases

35
Counter Corruption Continued
  • Achievements
  • Security appraisals done at Refugee Office in
    conjunction with NIA.
  • With the appointment of the Control Security
    Officer in April 2006 increased the reporting
    rate of corrupt activities
  • Challenges
  • Availability of funds for the installation of
    security systems (alarms surveillance cameras)
  • Absence of security officers at certain offices
  • Lack of Khulani guards management results in
    corruption
  • Staff negligent with regard to the safe guarding
    of keys, personal items and government property
  • Interventions
  • Rotation of security guards on quarterly basis
  • NIA Security advisors approached to assist with
    workshops on personal / document and office
    security.

36
Human Resource Continued
  • 33 Officials attended PILAR
  • Employee Wellness Practitioner and Senior
    Training Officer assumed duty w.e.f. January
    2007.
  • Interventions
  • Submission requesting the appointment of 13
    Contact Workers to be remunerated by ACSA
    submitted for consideration
  • Request for 29 for CTIA officials and 4
    administrators
  • Requested 4 Interns to assist at HR

37
Human Resource Continued
  • Challenges
  • Severe staff shortages experienced at Ports of
    Entry and Inspectorates
  • ( 17 Trainee Immigration Officers deployed at
    Cape town International Airport until the end of
    March 2007).
  • Job evaluation certificates awaited for the
    filling of various posts
  • Candidates appointed from other Provinces such as
    Gauteng and Eastern cape apply to be transferred
    back to their place of origin.
  • Impact of Job Evaluation to structure, funds and
    visa post level
  • Increasing Demands from stakeholders for our
    services
  • Intervention
  • Joint Venture by ACSA and Private Company to
    assist on space availability at Airport

38
Service delivery continued
  • Statistics in terms of services rendered for the
    month of 2007

39
Service delivery continued

40
Service delivery continued
  • Permanent Residence Backlog 2384 1158
  • Backlog Intervention Task Team visited Western
    Province 6-10 November 2006
  • 6 Senior officials from this region to strengthen
    the team.
  • Withdrawn 238
  • Outstanding 480

41
WC Management Structures
42
WC Management continued
43
Integrated Governance continued
44
Integrated Governance continued
45
Mobile Units
  • it

46
NATIONAL IMMIGRATION BRANCH AND
REFUGEE RECEPTION DIRECTORATE
Caring, compassionate and responsive
47
  • PROGRESS
  • Immigration Inspectorate received intensive
    training in 6 modules which deals with inter alia
    the Immigration Act, 2002
  • the Criminal Procedure Act, 1977 and chapter 2
    of the Constitution of the Republic of South
    Africa, 1996.
  • 15 officials functioning in our permitting
    offices have recently been trained in the
    admission of travellers at a Port of Entry
  • and the detection of fraudulent documents. They
    can be deployed as a back-up workforce.
  • Charge sheets for the Acts infra have been
    completed and admission of guilt fines determined
    by the Chief Magistrate
  • in terms of section 57(5)(a) of the Criminal
    Procedure Act, 1977 (Act No. 51 of 1977).
  • - Immigration Act, 2002 (Act No. 13 of 2002).
  • - Refugees Act, 1998 (Act No. 130 of 1998).
  • - Passports and Travel Documents Act, 1994 (Act
    No. 4 of 1994).
  • Immigration Inspectorate has access to the
    Criminal Administration System (CAS) of SAPS and
    are responsible for
  • the investigation of their own case dockets.
    Currently there are 11 criminal court cases
    pending in the magistrates
  • courts of the Cape Peninsula.

Caring, compassionate and responsive
48
Statistics
  • REFUGEE RECEPTION STATS

49
  • CHALLENGES
  • Capacitating the National Immigration Branch
  • Tackling the mushrooming backlog in the
    adjudication of asylum cases.
  • - Refugee Backlog Project Nyanga 24 940
    7729 17 211
  • - Refugee Reception Office Cape Town 13 410
    as end of February 2007
  • Declaration of immigration officers as peace
    officers in terms of section 334(1)(a) of the
    Criminal Procedure Act, 1977 (Act No. 51 of
    1977).
  • Fictitious addresses undermines the execution of
    deportations.
  • Limited capacity of the Immigration Training
    Academy to train new entrants to the National
    Immigration Branch.
  • Difficulty in prosecuting foreigners involved in
    fraudulent marriages. (NB Decline in fraudulent
    marriages since coming into effect of the
    Immigration Amendment Act, 2004 (Act No. 19 of
    2004) with effect of 1 July 2005.

50
  • Achievements
  • Increased accessibility to clients in Wellington
    Area (Office space acquired on the premises of
    SAPS-
  • TRP and Late Registration Committee Established
  • Joints Operations to curb Drug and Human
    Trafficking (SAPS and Immigration)

Caring, compassionate and responsive
51
CONCLUSION
  • CHALLENGES
  • Human Capacity that geared to respond to demands
    of service delivery
  • Responsive systems to ensure that turn around
    time is achieved
  • Proactive infrastructural strategies to enhance
    and promote service delivery
  • Strengthening of Provincial support and
    relationship between H/O and Provinces at
    provincial level.
  • Budgetary constraints
  • Delegation of certain powers to Provinces
    (Appointment Letters of RSDO).

52
  • THANK YOU
  • ENKOSI KAKHULU
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