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How to Evaluate your Collection Agency


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Title: How to Evaluate your Collection Agency

How to Evaluate your Collection Agency
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A collection agency is a business that pursues
payments of debts owed by individuals or
businesses. Most collection agencies operate as
agents of creditors and collect debts for a fee
or percentage of the total amount
owed.   Selecting a collection agency or
evaluating the one you have can improve bottom
line results while maintaining your professional
image.  When determining the profile of
prospective collection agencies or even assessing
the one you already have, you should consider the
following points
  1. The Age of the Collection Agency in Sydney You
    would definitely want to deal with organizations
    which are stable and have a great reputation as a
    collection agency. It is normally accepted fact
    that if the agency has been functional over
    years, the age ensures the effectiveness and
    expertise which in business terms evaluates to a
    larger number of satisfied clients. It is
    definitely smarter to put your receivables in the
    hands of professionals with a proven track

2. Verifiable clients as references When
evaluating a Collection Agency, it is walys
beneficial to ask them for a few client
references specially the ones who have been in
your kind of business.  Normally, successful
collection agencies will not have any hesitations
in sharing a few of their clients in your niche
but if you are told that the client list is
confidential, you are looking at a bright-red
warning flag. It is your right to ask for
references and once you have a list, you should
contact them personally to ascertain their levels
of satisfaction with the Collection Agency.
  • Their Key Employees These are the people who
    actively run the business of the collection
    agency. As such, you should meet them (maybe
    personally or even via telephonic calls) and try
    to assess their experience, maturity and
    principal values. You have to ensure that these
    key people are aware of the various rules, laws
    and you should also try to ascertain whether they
    answer your queries to your satisfaction. While
    dealing with them, you have to use your
    experience to evaluate their expertise and if all
    goes well, you have to trust your instincts.
  • 4. The Workplace We would recommend a personal
    visit to the Collection Agency office but if you
    cannot do it for certain reasons, it would also
    be good if you can manage to send someone known
    to you for an assessment of how professional
    their workplace is.

5. Customized Collection Strategies This is
one of the most essential criteria. Just as every
individual is unique and different, so is every
business and profession. One cannot use the same
set of modus operandi for every client. As such,
you should ask if the collection agency has any
custom made strategy which is specifically
designed keeping in view your business,
professional image and reputation.   At Guardian
Credit Services, we understand your professional
image and provide you result oriented solutions
with a 30 day money back guarantee. Our programs
have a 90 percent success rate and because of the
ease of use of our programs, you will no longer
have to put up with the negativity and hassle of
chasing your debtors.
Contact Information
Guardian Credit Services Level 5, Edgecliff
Centre 233 New South Head Road Edgecliff NSW
2027 Sydney, Australia Phone no-1800 257