This is an online orientation for individuals interested in volunteering

1
Welcome!

• This is an online orientation for individuals
  interested in volunteering
• with the Make-A-Wish Foundation of Sacramento
  Northeastern
• California. Please read and participate in the
  following slides. You may
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2
Make-A-Wish Foundation

• Online Orientation for Interested Volunteers of
  Sacramento Northeastern California Chapter

3
While the primary purpose of this online
orientation is to introduce you to the
Make-A-Wish Foundation, we also wish to prepare
you for your role as an ambassador for our
organization. As such, the information provided
in this presentation is reflective of the type of
questions that may be asked of you.
4
Our Mission Statement

• To grant wishes to children with life-threatening
  medical conditions to enrich the human experience
  with hope, strength and joy.

5
I wish to go

• to Disneyland!

6
I wish to be

• a Princess!

7
I wish to meet

• Elmo!

8
I wish to have

• A Puppy!

9
Overview

• Chapter One About Us
• Chapter Two Event Descriptions
• Chapter Three Volunteer Opportunities
• Chapter Four Next Steps

10
CHAPTER ONEAbout Us
11
How it all began

• Once upon a time, a 7-year-old boy from
  Phoenix, Arizona, was diagnosed with Leukemia.
  The little boy, named Chris, wished to become a
  police officer. The Arizona Department of Public
  Safety teamed together to help make Chris wish
  come true. With the help from friends and family,
  Chris became the first honorary state trooper in
  history, which included his own helmet, goggles,
  badge, regulation uniform (tailored especially
  for him) and a helicopter ride!

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Make-A-Wish Foundation

• Chris family and friends decided to create the
  Make-A-Wish Foundation in his memory, enabling
  his legacy to continue. Now, the Make-A-Wish
  Foundation is the largest wish granting
  organization in the world!

13
National History

• There are over 50 Make-A-Wish Foundation chapters
  nationwide bringing hope, strength and joy to
  children struggling with the challenges of living
  with life-threatening medical conditions.

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Our Chapter History

• The Sacramento Northeastern California chapter
  of the Make-A-Wish Foundation was founded in
  1983.
• Since that time, the chapter has granted more
  than 3,000 Wishes.
• All funds raised are used to fulfill our mission
  in the 24 Northeastern counties we serve.

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Counties We Serve
Plumas
Modoc
San Joaquin
Colusa
Placer
Shasta
Tuolumne
Butte
Sutter
Glenn
Yuba
Lassen
Calaveras
Trinity
Stanislaus
Tehama
Nevada
Alpine
Sierra
Yolo
Sacramento
El Dorado
Amador
Mono
16
Our Office Staff

• Currently, our office staff consists of 17 paid
  employees working together to help make dreams
  come true.

17
Our Office Staff

• Currently, our office staff consists of 17 paid
  employees working together to help make dreams
  come true.

• But we could not do it without

18
Our Office Staff

• Currently, our office staff consists of 20 paid
  employees working together to help make dreams
  come true.

• But we could not do it without

Our Volunteers!
19
Our Volunteers

• Internationally, there are over 25,000 volunteers
  that partner with the Make-A-Wish Foundation.
• Our chapter consists of over 1,200 volunteers.
• Over 200 volunteers have trained to become Wish
  volunteers, serving closely with our Wish
  families.

20
Our Wish Children

• Any child between the ages of 2 ½ and
  18 years, who has been diagnosed with a
  life-threatening medical condition, may be
  eligible for a wish.

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Our Wish Children Cont.

• Children who are eligible for a wish are referred
  to us by one of the following sources
• Medical professionals treating the child,
  including doctors, nurses, social workers and
  child-life specialists.
• A parent or legal guardian of the child.
• The potential wish child.

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Our Wish Families

• The financial status of a childs family is never
  a factor in eligibility, thus no child who meets
  our criteria is ever denied his or her wish.

23
Types of Wishes

• Although every wish is unique, wishes usually
  fall into one of the following four categories as
  seen previously.
• I wish to go
• I wish to be
• I wish to meet
• I wish to have

24
Granting Wishes

• Our chapter is proud to grant an increasing
  number of wishes with every passing year.

25
Cost of a Wish

• A wish may be as simple as a birthday party or as
  elaborate as a trip to Hawaii.
• Given this variety the average cost of a wish is
  6,000

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CHAPTER ONEQUIZ
27
Chapter One Quiz (1 of 4)

• True or False Chris wanted to become a
  helicopter pilot.

28
Chapter One Quiz (1 of 4)

• True or False Chris wanted to become a
  helicopter pilot.
• False, he wanted to become a police officer.
• There are ____ Make-A-Wish Foundation chapters
  nationwide.

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Chapter One Quiz (1 of 4)

• True or False Chris wanted to become a
  helicopter pilot.
• False, he wanted to become a police officer.
• There are _________ Make-A-Wish Foundation
  chapters nationwide.
• Our chapter of Sacramento Northeastern
  California was founded in what year?

Over 50
30
Chapter One Quiz (1 of 4)

• True or False Chris wanted to become a
  helicopter pilot.
• False, he wanted to become a police officer.
• There are ____ Make-A-Wish Foundation chapters
  nationwide.
• Our chapter of Sacramento Northeastern
  California was founded in what year?

69
1983
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Chapter One Quiz (2 of 4)

• True or False A child must be between the ages 2
  ½ and 18-years-old and diagnosed with a terminal
  illness in order to be eligible for a wish.

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Chapter One Quiz (2 of 4)

• True or False A child must be between the ages 2
  ½ and 18-years-old and diagnosed with a terminal
  illness in order to be eligible for a wish.
• True and False! While children must be between
  the ages of 2 ½ and 18-years-old, they do not
  need to be diagnosed with a terminal condition in
  order to meet our eligibility criteria. Doctors
  may diagnose a child with a life-threatening
  medical condition, which qualifies the child to
  receive a wish.

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Chapter One Quiz (3 of 4)

• Who may refer a child to Make-A-Wish?

34
Chapter One Quiz (3 of 4)

• Who may refer a child to Make-A-Wish?
• Medical professionals, legal guardians, and the
  potential wish child may refer the child to the
  Make-A-Wish Foundation.
• True or False A family must pay for their
  childs wish if they can afford the costs.

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Chapter One Quiz (3 of 4)

• Who may refer a child to Make-A-Wish?
• Medical professionals, parents/guardians, and the
  potential wish child may refer the child to the
  Make-A-Wish Foundation.
• True or False A family must pay for their
  childs wish if they can afford the costs.
• False, the financial status of the family is
  irrelevant to the eligibility of receiving a
  wish. Furthermore, the family does not ensue any
  cost for the granting of the wish.

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Chapter One Quiz (4 of 4)

• The number of wishes granted each year through
  the Make-A-Wish Foundation of Sacramento
  Northeastern California is ________
  (increasing/decreasing/constant).

37
Chapter One Quiz (4 of 4)

• The number of wishes granted each year through
  the Make-A-Wish Foundation of Sacramento
  Northeastern California is ________
  (increasing/decreasing/constant).
• What is the average cost of a wish?

increasing
38
Chapter One Quiz (4 of 4)

• The number of wishes granted each year through
  the Make-A-Wish Foundation of Sacramento
  Northeastern California is ________
  (increasing/decreasing/constant).
• What is the average cost of a wish?

increasing
6,000
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CHAPTER TWOEvent Descriptions
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Funding Wishes

• Granting wishes is made possible through the
  partnership between our staff, donors and
  volunteers like you. With combined efforts,
  proceeds from fundraising events continue to
  fulfill the dreams of many children.

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Internal Events

• An internal event is a fundraising event planned
  and implemented by our Make-A-Wish Foundation
  staff. Although other companies and community
  corporations may sponsor the event, our
  volunteers are an essential component to the
  success of planning and helping with day of event
  support.

42
External Events

• An external event is a fundraising event planned
  and implemented by an individual or organization
  outside of the Make-A-Wish Foundation. Once the
  proposed event is approved by our Development
  Director, an organization, individual or company
  may host the event.

43
The Internal Events
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Winter Wine and Food Fest

• Held each January on the last Saturday of the
  month at the Sacramento Convention Center.
• Over 120 restaurants and wineries participate in
  the gourmet sampling.
• General admission is 85 per ticket.
• The affair is cocktail attire for guests.
• 1,500 guests attend.
• A silent and live auction are part of the
  evenings festivities.
• A VIP area is available for attendees purchasing
  175 tickets

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Twilight Walk for Wishes

• Held on a Sunday evening in late May.
• Many businesses, community neighbors, and
  families form teams and collect pledges from
  their friends, family and co-workers who sponsor
  their participation.
• Over 100 teams participate in the 5k walk each
  year.

46
Week of Wishes KNCI Radiothon

• Make-A-Wish and KNCI have partnered together to
  present a two-day event held in late summer at
  the Roseville Galleria.
• Shoppers can participate at the on-site auction.
• Wish children and their families are interviewed
  on-air to share their wish experiences.
• Listeners may call in pledges to our volunteers
  managing the phone bank.

47
KAT Country Radiothon

• Together KAT Country Radio and Make-A-Wish
  Foundation present a two-day radiothon event.
• The event is held in Modesto at KAT Country Radio
  Station where Wish children and families share
  their stories of wishes that came true.
• Listeners may call to pledge donations in order
  to grant wishes in San Joaquin, Stanislaus and
  the surrounding southern territories.

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Wishmakers Ball

• Held on a Saturday in mid-November in Modesto.
• This gala event includes dinner, dancing and a
  silent and live auction.
• Given the events popularity, guests are usually
  quick to purchase their tickets contributing to
  an early sellout date.

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Results Radio Radiothon

• This radiothon is a two-day event held late
  March/early April in Redding and Chico.
• Wish children and their families share their
  stories and memories about their wishes that came
  true.
• Listeners may call in a pledge.
• The community is invited to participate in the
  silent auction of celebrity memorabilia held at
  the Mount Shasta Mall and Chico Mall.

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Chapter TwoQUIZ
51
Chapter Two Quiz (1 of 4)

• True or False The Winter Wine and Food Fest
  event takes place in July.

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Chapter Two Quiz (1 of 4)

• True or False The Winter Wine and Food Fest
  event takes place in July.
• False, the WINTER Wine and Food Fest is held
  each year in January.

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Chapter Two Quiz (2 of 4)

• What event includes a 5K walk in which family,
  friends and co-workers can sponsor individuals
  and teams to participate?

54
Chapter Two Quiz (2 of 4)

• What event includes a 5K walk in which family,
  friends and co-workers can sponsor individuals
  and teams to participate?
• The Twilight Walk for Wishes is an event for the
  whole family, office or friends. Collect pledges,
  walk and enjoy an evening in the park!

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Chapter Two Quiz (3 of 4)
Match the number with the correct letter.

• Which Radiothon is held in the Greater Sacramento
  area?
• Which Radiothon raises money to grant wishes in
  our southern territories?
• Which Radiothon
• takes place in both Redding and Chico?

• KAT Country Radiothon
• Results Radio Radiothon
• Week of Wishes KNCI Radiothon

56
Chapter Two Quiz (3 of 4)
Match the number with the correct letter.

• Which Radiothon is held in the Greater Sacramento
  area?
• Which Radiothon raises money to grant wishes in
  our southern territories?
• Which Radiothon
• takes place in both Redding and Chico?

• KAT Country Radiothon
• Results Radio Radiothon
• Week of Wishes KNCI Radiothon

57
Chapter Two Quiz (3 of 4)
Match the number with the correct letter.

• Which Radiothon is held in the Greater Sacramento
  area?
• Which Radiothon raises money to grant wishes in
  our southern territories?
• Which Radiothon
• takes place in both Redding and Chico?

• KAT Country Radiothon
• Results Radio Radiothon
• Week of Wishes KNCI Radiothon

58
Chapter Two Quiz (3 of 4)
Match the number with the correct letter.

• Which Radiothon is held in the Greater Sacramento
  area?
• Which Radiothon raises money to grant wishes in
  our southern territories?
• Which Radiothon
• takes place in both Redding and Chico?

• KAT Country Radiothon
• Results Radio Radiothon
• Week of Wishes KNCI Radiothon

59
Chapter Two Quiz (3 of 4)
Match the number with the correct letter.

• Which Radiothon is held in the Greater Sacramento
  area?
• Which Radiothon raises money to grant wishes in
  our southern territories?
• Which Radiothon
• takes place in both Redding and Chico?

• KAT Country Radiothon
• Results Radio Radiothon
• Week of Wishes KNCI Radiothon

60
Chapter Two Quiz (3 of 4)
Match the number with the correct letter.

• Which Radiothon is held in the Greater Sacramento
  area?
• Which Radiothon raises money to grant wishes in
  our southern territories?
• Which Radiothon
• takes place in both Redding and Chico?

• KAT Country Radiothon
• Results Radio Radiothon
• Week of Wishes KNCI Radiothon

61
Chapter Two Quiz (4 of 4)

• Name the event that takes place in Modesto in
  mid-November at which guests wear formal attire
  and enjoy an evening of dancing.

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Chapter Two Quiz (4 of 4)

• Name the event that takes place in Modesto in
  mid-November at which guests wear formal attire
  and enjoy an evening of dancing.
• Wishmakers Ball

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Chapter ThreeVolunteer Opportunities
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A Word About Attire

• Volunteers will be informed of appropriate attire
  to be worn to the events for which they
  volunteer. Most events require weather-appropriate
  pants and a Make-A-Wish t-shirt that is provided
  for the event.

• More formal events, such as Wishmakers Ball and
  the Winter Wine and Food Fest, allow our
  volunteers the option of either dressing formal
  or wearing black slacks with a white dress shirt.

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Volunteer Opportunities

• Planning Committee
• Most of our internal events that feature a
  silent or live auction require a team of
  volunteers who are willing to find and secure
  sponsorships and auction items. Volunteers are
  also needed to help with the logistics for
  specific events.

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Volunteer Opportunities

• Set-up Crew
• Every event needs dedicated volunteers to help
  set up for the festivities. Set up may include
  setting tables, organizing auction items,
  decorating, unloading boxes or setting out
  chairs. Our set-up crew really sets the
  atmosphere to be experienced by the event
  attendees.

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Volunteer Opportunities

• Event Support
• Event support can be a wide variety of tasks
  depending on each event. Event supporters often
  assist with greeting, coat check, food
  distribution, photography, monitoring auction
  items, answering phones to take pledges and
  selling raffle tickets during the event.

Raffle
Raffle
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Volunteer Opportunities

• Clean-up Crew
• What goes up must come down! Every event needs
  several volunteers to help clean up and load.
  Tasks may include stacking chairs, loading boxes,
  breaking down tables and tents and loading the
  truck.

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Volunteer Opportunities

• Office Support
• Our office greatly benefits from volunteers
  who donate their time and talent to
  administrative purposes. Whether you volunteer in
  a specific department or provide general
  assistance, help is needed in data entry, filing,
  phone calling, packet preparations, research and
  bulk mailing projects.

70
Volunteer Opportunities

• Airport Greeters
• Many times wish families from other chapters are
  sent into our territory to receive their wish.
  Volunteers take the time to greet these families
  at the airport to offer the family assistance
  with their luggage and car rental process. The
  volunteer is simply a friendly face to say
  Welcome, Im here to help! This eases any
  travel anxieties while building excitement and
  anticipation of the wish.

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Volunteer Opportunities

• Scrapbookers
• Wish children and their families
  are encouraged to take pictures
  while on their wish and then send them to us upon
  their return. Scrapbook volunteers donate their
  time, talent and materials to create a book of
  memories using these photos for the family to
  cherish and remember forever.

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Volunteer Opportunities

• Wish Volunteers
• Wish volunteers work in pairs to visit a wish
  child and their family. They interview the wish
  child and gather pertinent information to enable
  the wish to be granted. In order to become a Wish
  Volunteer, you must be at least 21 years old,
  attend a four to six hour wish class training,
  complete a fingerprint background check and
  complete application paperwork.

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Chapter ThreeQUIZ
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Chapter Three Quiz (1 of 4)

• What is the purpose of the planning committee?

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Chapter Three Quiz (1 of 4)

• What is the purpose of the planning committee?
• To find and secure sponsors and auction items for
  specific events that hold either a silent or live
  auction.

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Chapter Three Quiz (2 of 4)

• Which task is NOT a part of the set-up crew?
• Unload boxes
• Decorating
• Registration
• Set-up tables and tents

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Chapter Three Quiz (2 of 4)

• Which task is NOT a part of the set-up crew?
• Unload boxes
• Decorating
• Registration
• Set-up tables and tents

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Chapter Three Quiz (3 of 4)

• Why is it important to provide our traveling wish
  families with an airport greeter?

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Chapter Three Quiz (3 of 4)

• Why is it important to provide our traveling wish
  families with an airport greeter?
• To decrease any traveling anxieties, help with
  luggage and the process of picking up a rental
  car, as well as to be a friendly face to say
  Welcome on behalf of the Make-A-Wish
  Foundation.
• What do scrapbook volunteers donate?

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Chapter Three Quiz (3 of 4)

• Why is it important to provide our traveling wish
  families with an airport greeter?
• To decrease any traveling anxieties, help with
  luggage and the process of picking up a rental a
  car, as well as to be a friendly face to say
  Welcome on behalf of the Make-A-Wish
  Foundation.
• What do scrapbook volunteers donate?
• Their time, talent and cost of materials needed
  in order to create a book of memories to be
  cherished by the wish child and their family.

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Chapter Three Quiz (4 of 4)

• Which volunteer task requires a four to six hour
  class training?
• Set-up Crew
• Wish Volunteer
• Event Support
• Clean-up Crew

82
Chapter Three Quiz (4 of 4)

• Which volunteer task requires a four to six hour
  class training?
• Set-up Crew
• Wish Volunteer
• Event Support
• Clean-up Crew

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Chapter FourNext Steps
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Now What?

• Now that you have completed the online
  orientation, please click on the document link
  below to print and fill out an official quiz that
  must be submitted to our Volunteer Coordinator in
  order to continue with the volunteer application
  process.
• Online Orientation Quiz
• Please use the back button to come back to this
  screen.

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Forms

• Please open the document links below, print, fill
  out, sign and submit them to our Volunteer
  Coordinator along with your quiz answers from the
  previous slide. Please use the back button to
  return to this screen.
• Volunteer Application
• Volunteer Interest Form

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Interview

• Once your forms have been received, you will be
  contacted by the Volunteer Coordinator to
  schedule a phone interview.
• After the phone interview is conducted, your
  information will be entered into our database and
  you will be sent a copy of the chapters general
  volunteer policies.

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Volunteer Policies

• When you receive the general volunteer policies,
  an acknowledgement form will be included. Please
  sign this document acknowledging your agreement
  and receipt of the policies and submit it to the
  Volunteer Coordinator to conclude your
  application process.

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Submissions

• Documents may be submitted via
• Mail to The Make-A-Wish Foundation of Sacramento
  Northeastern California Attn Diana
  Siers 3841
  N. Freeway Blvd., Suite 185
  Sacramento, CA 95834
• Fax to Attn Diana Siers, [phone]

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Becoming an Active Volunteer

• After your acknowledgement form is received, you
  are considered an active volunteer and will soon
  start to receive mailings and emails from our
  office staff informing you of volunteer
  opportunities for upcoming events.
• Please note that you must participate in at least
  one Make-A-Wish Foundation event within 12 months
  from your activation date. If no volunteer
  activity has been recorded in over 12 months, you
  may start the volunteer application process from
  the beginning in order to become an active
  volunteer again.

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Staff to Volunteer Communications

• If you think you should be receiving mailings and
  emails from our office and find that you are not,
  please contact our Volunteer Coordinator with
  your current contact information (i.e. mailing
  address, email and phone numbers) as it may be
  inaccurate in our database leading to a loss of
  communication.

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THANK YOU!
Click here to return to the Make-A-Wish
Foundation Homepage
Thank you for participating in our online
orientation, we hope the information provided
answered your questions about the
Make-A-Wish Foundation, however, should you have
further questions, please feel free to contact
our Volunteer Coordinator at any time during
your volunteer application process.
Volunteer Coordinator Diana Siers
dsiers_at_makeawish-sacto.org (916)
437-0206 or [phone], ext. 211