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What is Diversity? Why Does Diversity Impact My Company


What is Diversity? Why Does Diversity Impact My Company s Financial Bottom-Line? Diversity in the Workplace TM Leadership Forum Agenda What is Diversity? – PowerPoint PPT presentation

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Title: What is Diversity? Why Does Diversity Impact My Company

What is Diversity? Why Does Diversity Impact
My Companys Financial Bottom-Line?
  • Diversity in the Workplace TM
  • Leadership Forum

  • What is Diversity?
  • Why Value Diversity?
  • Isnt Diversity Against American Values
  • Doesnt Diversity Replace the Mainstream Culture?
  • The Business Case for Diversity
  • What Next?

  • What are the main differences between the public
    sector and the private sector?

Common Responsibilities
  • Control costs
  • Market services in an effective way
  • Report business performance to a group of
  • Effectively manage the workforce
  • Respond to changes in the business environment
  • Manage organizational effectiveness

What is Diversity?
  • Diversity represents all the ways we are
  • US Constitutional Laws provide the first basis
    for diversity equal employment opportunity
  • Laws based on historical discrimination against
    certain groups in our society race, sex, color,
    religion, national origin, disability, etc.
  • Diversity includes all of the above concepts
    organizations cannot do one at the expense of
    another the definition has expanded over time

Why Value Diversity?
  • Future workforce will have huge demographic
    variations (America 2042)
  • Companies report competitive advantage as the key
    driver of diversity efforts
  • Diverse markets require diverse operatives
    organizations must know the markets they seek to
  • US President reports America is falling behind
    other nations in areas of STEM (Science,
    Technology, Engineering, Math)

Isnt Diversity Against American Values?
  • US is the most diverse collection of cultures in
    the history of the world
  • Joel Barker the wealth and power of a
    civilization is directly dependent on its ability
    to mine the diversity of its people
  • While the melting pot was the standard, not all
    groups can assimilate
  • American innovation has been fueled by diversity
  • One Core Value of America is to be competitive -

Doesnt Diversity Replace the Mainstream American
  • Diversity does not pit one culture against
    another for dominance it only allows for
    cultural differences to be employed to solve
    business challenges.
  • Diversity acknowledges and uses these inherent
    differences to drive innovation as a way of
    creating better organizational performance and
    competitive advantage.

The Business Case for DiversityImproved
Organizational Performance
  • Companies rated on Fortunes 50 Best Companies
    for Minorities outperformed the SP 500 over
    three- and five-year periods
  • Academy of Management Journal Organizations with
    diverse management teams correlate with superior
    corporate performance

The Business Case for DiversityReduced Turnover,
Improved Retention
  • Society for Human Resource Management (SHRM)
    study diversity initiatives positively affect
    the bottom line
  • Ability to recruit
  • Ability to retain
  • Improved client relations
  • Improved productivity
  • Improved corporate culture

The Business Case for DiversityIncreased
  • Diversity provides a richer variety of approaches
    to work and problem solving
  • Diversity strengthens an organization's
    resilience in changing environments
  • Diversity challenges long-accepted views
  • Diversity creates dynamic work environments
    through variety of perspectives

The Business Case for DiversityIncreased
Effectiveness in Minority Markets
  • Helps businesses understand how to effectively
    interact with all of its client base
  • Informs organizational practices that create
    community support in all populations
  • Helps manage correct perceptions of
    historically underserved markets

The Business Case for DiversityPositive Impact
on Group Performance
  • SHRM and Fortune survey concluded that diversity
  • Improves corporate culture 83
  • Improves employee morale 70
  • Increases creativity 59
  • Decreases interpersonal conflict 58
  • Enables movement into emerging markets 57
  • Improves productivity 52

What is the Significance of These Pictures to US
History Diversity?
The Business Case for Diversity Positive Impact
- Historical Studies
  • Executive Order 9981 provided integration of US
    Armed Forces shortly after WWII (1948)
  • Exceptional performance within groups of medical
    colleagues representing a wide variety of
    values, experiences and disciplines. (1956)
  • Mixed gender groups consistently outperformed
    single-gender groups. Different viewpoints
    caused inventive solutions to emerge. (1961)
  • Routine problem solving better handled by
    homogeneous groups, less-defined problems better
    suited to heterogeneous groups. (1984)
  • Diverse ethnic groups produced more effective
    solutions than homogeneous groups. (1992)

The Business Case for Diversity Some Thoughts
  • Your organizational culture must be open to
    diversity otherwise this effort will fail
  • Managers and supervisors need training and
    education on valuing and managing diversity
  • Improving managing diversity is not easy no
    worthwhile organizational change effort is easy
  • Leadership must commit to a long-term vision of

  • Innovation provides the seeds for economic
    growth, and for that innovation to happen depends
    as much on collective difference as on aggregate
    ability. If people think alike then no matter how
    smart they are they most likely will get stuck at
    the same locally optimal solutions. Finding new
    and better solutions, innovating, requires
    thinking differently. Thats why diversity powers
  • -Scott E. Page, Professor,
  • University of Michigan

  • "There is no better fertile ground for innovation
    than a diversity of experience. And that
    diversity of experience arises from a difference
    of cultures, ethnicities, and life backgrounds. A
    successful scientific endeavor is one that
    attracts a diversity of experience, draws upon
    the breadth and depth of that experience, and
    cultivates those differences, acknowledging the
    creativity they spark."
  • Dr. Joseph M. DeSimone

The Business Case for Diversity Bottom Line
  • Diversity can create stronger, more resilient
  • Innovation is a by-product of diversity
  • Innovation in government is key to vitality in
    the 21st century

What Next?
  • Executive support for diversity initiatives
  • Tactics to smooth the transition to a more
    diverse work culture
  • Provide education programs from top to bottom
  • Create and maintain a consistent pro-diversity
  • Join a recognized diversity council that looks at
    large-scale organizational issues and accelerates
    your business success

Contact Us To Get Started Today
  • Diversity In the Workplace TM
  • Christopher C. Herring
  • Chief, Diversity Officer
  • Call (210) 775-1138
  • or
  • Email USA_at_DiversityInTheWorkPlace.org

Background to Chief Diversity Officer Christopher
C. Herring
  • Chaired the Undergraduate Resource Center for
    Boston University Served as minority orientation
    leader to Boston Universitys MLK Jr. Center
  • Selected Minority Officer ROTC Recruiter for
    United States Air Force
  • Completed Diversity Train-the-Trainer
    Certification by Anita Rowe and Lee Gardenswartz
    under Society for Human Resource Management
  • Appointed first Diversity Manager Marketing
    Director for National Security Agency
  • Appointed to President Clintons One America on
    Race Initiative as Co-Chair, Department of
    Defense providing leadership guidance to 5
    military services
  • Selected as Chief of the Military Equal
    Opportunity and Diversity Celebration Programs at
    Andrews Air Force Base
  • National Guest Speaker for MLK Holiday
    Celebrations and Diversity Days
  • As Chief Strategist, authored USAF Recruiting
    Services 5-year Broadest Landscape Diversity
    Marketing Campaign
  • Chaired multiple NPOs focused on helping at-risk
    youth or women health, or scholarship issues
    Served on Chamber boards to improve race
  • Earned recognition from 3 US Presidents, USAF, US
    JAYCEES, NSA, Ebony Magazine, Jet Magazine, City
    of San Antonio, the NAACP, the United Way, more

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