Cross Cultural Communication

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Cross Cultural Communication

• Definition
• Cross-cultural communication, which is also
  frequently referred as intercultural
  communication, is a field of study that looks at
  how people from differing cultural backgrounds
  endeavor to communicate. 

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Cross Cultural Communication

• 10 Key Points

1. Realize the nature of intercultural
communication2. Comprehend various cultural
perspectives3. Accomplish different cultures
proficiency4. Compare different cultural values
5. Realize solutions in cross-culture
communication
(Continue)
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Cross Cultural Communication

• 10 Key Points (Continued)
• 6. Adapt to resolve awkward situations7. Lea
  rn foreign languages in oral communication8. Be
  aware of nonverbal messages in intercultural
  communication9. Use plain and simple written
  messages in intercultural communication10. E
  nrich communication skills among diverse
  workplace audiences.

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Cross Cultural Communication

• 5 Important Steps
• 1.Three significant trends related to the
  increasing importance of intercultural
  communication
• 2. Understanding Culture
• 3. Achieving Intercultural Proficiency
• 4. Improving communication with Intercultural
  audiences
• 5. Capitalizing On Work Force Diversity

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Cross Cultural Communication5 Important Steps

• 1. Three significant trends related to the
  increasing importance of intercultural
  communication
• Globalization of Markets
• Technological Advancements
• Intercultural Work Force

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Cross Cultural Communication5 Important Steps

• 2. Understanding Culture
• Learn five characteristics of culture
• stereotypes, prototypes, prejudices and
  generalization
• Understand the dimensions of culture

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Cross Cultural Communication5 Important Steps

• 3. Achieving Intercultural Proficiency
• Avoid ethnocentrism 
• Bridge the culture gap

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Cross Cultural Communication5 Important Steps

• 4. Improving Communication With Intercultural
  Audiences
• Learn nonverbal communication
• Use oral messages
• Improve written messages in intercultural
  environments

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Cross Cultural Communication5 Important Steps

• 5. Capitalizing On Work Force Diversity
• Gain dividends of diversity
• Realize the divisiveness of diversity
• Enrich communication skills among diverse
  workplace audiences

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Cross Cultural Communication

• Additional Sources
• Beyond Distractibility Organization 
• Colorado University
• A Professors blog from University of Taiwan
• International Journal of Cross Cultural
  Management
• Discussion forum Kwintessential discussion forum
  from United Kingdom
• Electronic Newsletters
• Books
• Other resources from internet