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TIPs for Volunteers A quarterly publication for the Volunteers of TIP Hospice February- April 2008


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Title: TIPs for Volunteers A quarterly publication for the Volunteers of TIP Hospice February- April 2008

TIPs for VolunteersA quarterly publication for
the Volunteers of TIP Hospice
February- April 2008
  • Important dates
  • FebruaryAmerican Heart Month
  • Womens Heart Health Month
  • MarchNational Social Work Month
  • National Craft Month
  • AprilNational Volunteer Week
  • Feb. 14Valentines Day
  • Feb. 15Womens Heart Day
  • Feb. 18Sew-In Bridgeton
  • Presidents Day
  • Mar. 8International Womens Day
  • Mar. 9Day Light Savings Time
  • Mar. 17St. Patricks Day
  • Sew-In Bridgeton
  • Mar. 20First Day of Spring
  • Mar. 21Purim

National Volunteer Week April 27-May 3,
2008 Volunteers Change the World Throughout
history, volunteers have participated in the
lives of individuals, organizations, and the
larger community. Their time, talents, and
resources have and continue to support, influence
and ensure a healthy communitys social welfare.
TIP Hospice takes this opportunity to thank all
of its volunteers. Their participation enhances
the lives of our patients and families as well as
support the program as a whole. We could not do
it without our volunteers. Many thanks!!!
TIP Hospice c/o Mary Cable, MSW
( Bereavement and Volunteer
Coordinator 3445 Bridgeland Drive, Ste.
117 Bridgeton, MO 63044 Phone 314-344-3301
Fax 314-298-8889
Volunteer Updates
Welcome! Alton Marianne Endicott, Special
Projects Ashley Arnold, MSW Intern Bridgeton Dian
e Falk, Program Support Sr. Loretta Sigler, CPPS,
Special Projects Centralia Leslie Williams,
Patient/ Family Support Alicia Pigg, Patient/
Family Support Herrin/Murphysboro Kristin
Murduck, Social Work Intern You must be the
change you wish to see in the world. By Mahatma
Ghandi Volunteer Coordinators Alton Norma
Shaffer, MSW Anna Tim Corzine, MSW,
LCSW Bridgeton, St. Peters, Washington Mary
Cable, MSW Carlinville Stephanie Dunphy.
MSW Centralia Eric Williams, M. Th. Herrin
Murphysboro Tina Porter, BSW Mt. Carmel Brad
Garner, Chaplain
Special Thanks Alton Lisa Kruemmelbein is
bringing comfort and smiles to the faces of
patients through massages. Thanks for sharing
your gifted hands.
Anita Thomas, Mary Ann
Clanton, and Connie Motl
decorated paper bags with
reindeer faces. The filled
treat bags were delivered to patients and
nursing homes, celebrating the holiday
season. Marianne Endicott made bed gowns for our
home patients. Bridgeton, St.
Peters, Washington Lynn Davis, Clara Mae Hoguet,
Karen Reed, Jo-Ann Reust, Patti Adams and
Jacqie Davenport for their consistent gifting
of time and energy making bed pads, heel and
elbow protects, adult bibs, bed gowns, walker
and wheel chair totes, and lap robes that the
patients love. Sr. Loretta Sigler beautifully
decorated gift bags with snow scenes and
snowflakes. Barbara Groneck filled them with
care items for the patients. Also, thanks to the
nursing staff that delivered them!

VolunteersHelpingMake the Difference
An appreciation luncheon was held on December
1st recognizing the
volunteers who make a difference in lives
of hospice patients and their
families. They enjoyed good food and fellowship.
Thanks for sharing your
time and talents with TIP Hospice. Centralia TIP
Hospice Volunteers at the Greentree Assisted
Living Center in
Mt. Vernon, IL, continue to make
wonderful craft projects every month for
our patients. Dorothy
McKeighan, a member of the Greentree group, was
named as a
Christmas Angel by the Mt. Vernon Register
News. Our ladies
were featured January 11, 2008,
on the news segment called Unsung Heroes
that was aired
on WSIL TV3.
Bridgeton, Great Rivers, Washington These
TIP Hospice volunteers celebrated National
Hospice Month in November with
a luncheon. Each received the green and purple
National Hospice Pin in appreciation for making
the difference in the lives our patients/families
as well as the program. The green in the ribbon
reflects the growing awareness of the
compassionate care that hospice provides and the
peace that hospice brings the purple serves to
remind us of the right all people have to live
with dignity and respect, even to the last moment
of life. Mt Carmel The Mt. Carmel office

Laverne Sherman for many services

in the community and thanks her

her service to TIP Hospice, including

ofiice and patient/family support as

well as
special projects for patients.
Irish Blessing May your day be touched

by a bit of Irish luck,

brightened by a song in your heart,

warmed by the smiles

of people
you love.
National Social Work Month
Building on Strengths Help Starts Here
March 2008 By Mary
Cable, MSW
  • Building on strengths is a basic social work
    principle. The strengths perspective focuses
    on utilizing individual and community
    resources, capabilities, support systems, and
    interests to meet challenges and overcome
  • Individuals, families and communities all have
    strengths. Strengths are the foundation for
    change and growth. Drawing strengths out,
    appreciating a wide variety of strengths, and
    focusing these strengths are essential in
    developing and promoting positive emotional
    health and social well-being. Social workers
    play an integral role in drawing from strengths
    to build and connect home, health, family,
    friends and the community.
  • Logo and theme information are from
  • Strength does not come from physical capacity.

    It comes from an indomitable will.

    By Mahatma Ghandi
  • Hospice Social Workers take a holistic, strength
    based psychosocial approach in working with the
    patient and family. The social, environmental,
    psychological, and economic aspects of each
    patient/family life are individually assessed.
    The social worker taps into the patient/ family
    strengths to
  • Walk them through anticipatory grief,
    providing education and support as needed.
  • Assess options and guide them in making
    decisions about physical and emotional care.
  • Connect the patient or family with community
    resources such Medicaid, Medicare,
    private duty care, nursing homes, equipment,
    advance directives, funeral homes, etc.
  • Share their experience of loss, supporting
    helpful coping methods.
  • As a member of the interdisciplinary TIP Hospice
    Team, the social worker is an advocate for the
    patient and family needs, perspectives, wishes or
    decisions. They play a key role in the quality of
    care and are essential to the hope and health of
    their clients.

Quote of the QuarterWe are rich only through
what we give, and poor only through what we
refuse.Anne-Sophie Swetchine 1869

RESOURCE EXCHANGE Tele-Help Line for Caregivers
(TLC) for Southern Illinois 1-866-438-7852 (help
line) 8 am to 9 pm 7 days a week TLC is a free
telephone-based training and support program for
caregivers (family, friends, neighbors) of older
adults. Answers to questions, support and
training are provided by professionals. TLCs
purpose is to prevent caregiver burnout. TLC
Services Knowledge Get information about your
loved ones condition and connect with resources
and services. Help Support Learn how to stay
connected with family and friends as well as get
help the support you need. Skills Learn ways to
put things together and solve problems when they
come up. Managing Stress Learn how to handle
stress and negative feelings you might have from
time to time. The tele-help line is sponsored by
the National Institute of Nursing Research and
National Institute of Aging. The TLC project is
through the Department of Psychology, South
Illinois University, Carbondale. For more
information visit their website at
RESOURCE EXCHANGE continued There are many
resources on the internet for caregivers. The
following are good resources for information,
education and links to services and other
resources. National Family Caregivers
Association website is NFCA
provides education, services and
resources. 1-800-896-3650 or 1-301-942-6430. The
National Family Caregiver Support Program
provides the National Information Assistance
Care Line 1-866-432-4324, open during regular
business hours. Services such as respite, case
management, counseling, support groups, education
and training, legal, financial, assistive
technology and home modifications, and more are
provided. The Department of Health and Human
Services, Administration on Aging, works in
conjunction with state Area Agencies on Aging and
local providers to connect caregivers with
information and local resources. Visit . Family Caregiver Alliance website has information, education,
research, advocacy efforts, and services for
caregivers. They can be contacted at 415-434-3388
or 800-445-8106. Continued on page

Celebrating Life in Your Community
  • National Craft Month
  • March 2008
  • Butterflies, blooming flowers and trees, and baby
    chicks announces spring with birth, renewal and
    hope. It is a time for celebrating and rejoicing.
    Foods and crafts are part of any celebration.
    Caregivers may have special crafts or hobbies
    that relax and nurture them. Supporting time for
    them to enjoy their activities is important.

  • Butterfly Craft
  • Supplies
  • Coffee Filters (small or large, choose size
  • you wish to make)
  • Water Based Markers
  • Clothes Pins (small or large to coordinate
  • with coffee filters, need
    type with spring)
  • Spray Bottle with Water
  • Black Pipe Cleaners
  • Black acrylic craft paint
  • Tacky Glue
  • Optional other embellishments such gem stones,
    glitter, small beads, etc. Pin back to make a

Volunteer Quarterly TrainingTIPS 1. Record
the time you spent on this training on Februarys
time sheet. 2. Attach this completed and signed
sheet to your time sheet. Thanks!
  • Topic Caregivers
  • Mary Cable, MSW
  • Objectives
  • 1. To increase the ability to recognize when a
    caregiver needs support to prevent
  • burnout.
  • 2. To increase knowledge of what a caregiver
    needs to better care for themselves.
  • 3. Increase knowledge of resources available to
  • 4. Volunteers appreciate that they are
    caregivers and recognize the need to care for
  • themselves.
  • Training Activity
  • Read the quarterly training entitled
  • Below, share something you learned or an
    affirmation of something important to you on this

The Big Picture on Caregivers The
national support network identifies 1.2 million
informal caregivers in Illinois, .6 million
in Missouri, and 27.2 million in the United
States. These caregivers assume care for the
elderly (60 years of age), those with
disabilities of all ages, and grand parents
raising grand children. The hours of care are
staggering. The support network calculates the
annual hours as follows1.3 billion in Illinois,
583 million in Missouri, and 29 billion in the
United States. Many, probably most, caregivers
are sacrificing their financial stability, own
health, and their own quality of life. The
federal and state legislatures have worked in
establishing financial and service supports for
caregivers. There is still much work ahead at
this level. (National Association of State Units
on Aging and the National Conference of State
Legislatures with support from the U.S.
Administration on Aging
ces/aaa.htm) Hospice Family Caregivers Primary
caregivers have a major role in the delivery of
hospice care. It is not unusual that the
caregivers have been caregivers for an extended
period of time. The patient and caregivers are
now facing a new phase in unknown territory of
care requirements. These committed caregivers
are balancing the demanding and ever changing
daily patient care of their loved one, multitude
of home routine tasks some of which are new to
them to be responsible for, and their own life
responsibilities. Coping with the impending
loss, keeping all medications and care needs
completed, keeping family and friends updated,
daily tasks of living, etc. stress caregivers.
They often neglect their needs, struggle with
their role in the family and care giving role,
experience unrealistic expectations of themselves
(self-imposed and other imposed), feel a lack of
control and face unreasonable demands on them.
These stresses do affect their ability to
function. Hospice staff and volunteers assist in
recognizing when a caregiver needs support and
offers the support and/or facilitates linking
caregivers to local resources. Hospice
Volunteers and Staff are Caregivers Too! Being a
part of patients and families lives at one of
the most precious and intense times emotionally,
physically, and spiritually is a privilege that
gives meaning to our lives. However, that
privilege brings both joy and pain. Hospice team
members become involved and attached. Thus, they
are not immune from caregiver burnout and need to
care for themselves and know when they need
Caregivers continued

  • Recognizing When a Caregiver Needs Support
  • The caregiver is experiencing one or more of the
    following behaviors.
  • Being on the verge of tears or crying a lot
  • Irritable
  • Feeling helpless or hopeless (depressed)
  • Overreacting to minor nuisances
  • Feeling constantly exhausted (physically and
  • Losing interest in activities previously enjoyed
  • Decrease in productivity (what you are able to do
    in a day)
  • Withdrawal from social contacts (friends, family)
  • Use or increased use of alcohol or stimulants
  • Nervous habits develop or increase
  • Change in eating patterns (weight gain or loss)
  • Change in sleeping patterns
  • more frequently ill
  • Increased use of medications for sleeplessness,
    anxiety, depression
  • Inability to relax
  • Scattered thinking
  • Feeling increasingly resentful

Caregivers (continued)
  • Utilize community resources for information,
    education, support and servicessuch as local
    agency on aging, AARP, organizations specific to
    illness or disease.
  • Utilize internet web sites for caregiversinformat
    ion, education, chat rooms, etc.
  • Journal or write stories of your emotions, what
    you are experiencing
  • Utilize counseling servicessomeone that will
    listen without judging, provide guidance and
    support in caring for self, teach you relaxation
    techniques, etc. Counseling is frequently covered
    under insurance.
  • Choose at least one activity daily (respite
    break) that re-kindles you such as a short walk,
    reading, bubble bath, meditation, phone call or
    cup of coffee with a friend, internet support,
    crossword puzzle, music, etc.
  • Develop new tools for coping, accentuating the
    positive. Laughing at and accepting our well
    intentioned but imperfect human nature will take
    a weight off anyones shoulders.
  • Physically
  • Set realistic goals for your care giving and

    know when you
    need assistance
  • Accept informal respite from family, friends,
    volunteers, neighbors
  • Hire private care assistance
  • Consider home delivered meals
  • Utilize respite videosthe videos are
    sing-a-longs with visual pictures or scenery
    talking through relaxation steps, etc. for the
  • Eat nutritiously, get sleep, and a little
    exercise. (exercise videos)

Caregivers (continued)
  • Spiritually
  • Continue your regular worship service. Members
    will offer help. Let them know exactly what would
    be helpful. It takes much to say I need help. But
    remember, we are meant to be interdependent not
    independent. Your faith community needs to be
    allowed to help.
  • Meditate or read
  • Listen to your favorite spiritual or
    inspirational music or sermons
  • At the end of each day, thank yourself and
    forgive yourself when needed.
  • Letting Go
  • Author unknown
  • To "let go" does not mean to stop caring, it
    means I can't do it for someone else.
  • To let go is not to cut myself off,
  • it's the realization I can't control another.
  • To "let go" is not to enable, but to allow
    learning from natural consequences.
  • To "let go" is to admit powerlessness, which
    means the outcome is not in my hands.
  • To "let go" is not to try to change or blame
    another, it's to make the most of myself.
  • To "let go" is not to care for, but to care

Caregiver Resources(continued)
  • Innovative Caregiving Resources
  • Sells videotapes
  • or 1-800-249-5600
  • Ageless Designs Alzheimers Store
  • Sells videotapes and other items that helps
  • patients with memory difficulties.
  • Caregivers Marketplace
  • Video tapes for caregivers to learn ways of
  • caring for loved one as well as for teaching how
  • to care for themselves.
  • Libraries
  • Often have classes on how to use internet.
  • Books
  • Positive Caregiver Attitudes (Caregiver
  • Survival Series), by James R. Sherman
  • The Caregivers Survival Handbook How to
  • Care for Your Aging Parent Without Losing
  • Yourself, by Alexis Abramson
  • Taking Time for Me Caregivers Can
  • Effectively Deal with Stress, by Katherine
  • When Life Becomes Precious The Essential
  • Guide for Patients, Loved Ones, and Friend of
  • Those Facing Serious Illness, by Elise Babcock
  • The Emotional Survival Guide for Caregivers
  • Looking After Yourself and Your Family While
  • Helping an Aging Parent, by Barry J. Jacobs