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Strategic Planning and

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... and formulate the recommended strategies for the whole organization. ... Plans 1 Leadership Alamo Community Colleges ... Best Community College 23. – PowerPoint PPT presentation

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Title: Strategic Planning and


1
Strategic Planning and Performance Excellence at
the Alamo Community Colleges Opening Doors,
Closing Gaps, Achieving Dreams
2
Alamo Community Colleges Five Reasons to Become
the Best in the Nation
1. Our community critically depends on a great
human capital in order to move forward. 2.
Leading businesses/industries in San Antonio now
present real economic development
opportunities. 3. San Antonio is in constant,
growing competition with other cities in Texas
and the nation.
Dr. Henry Cisneros, 2007 ACCD Convocation
3
Alamo Community Colleges Five Reasons to Become
the Best in the Nation
4. Community colleges are crucial to provide
access to education and economic development. 5.
San Antonio is a multicultural, traditional, and
special place that requires the Alamo Community
Colleges to support the way we use education to
ensure our future.
Dr. Henry Cisneros, 2007 ACCD Convocation
4
Five ACCD Strategic Plan Goals
5
ACCD Goals, Strategic Drivers, and Outcome
6
Baldrige Education Criteria (WHAT WE DO) for
Performance Excellence
7
Good to Great (HOW WE DO IT)
8
Relationship between G2G and Baldrige
Good to Great Baldrige Criteria
LEADERSHIP EMPLOYEE FOCUS KPI MEASUREMENT,
EVALUATION, TARGETS, ACTION PLANS STRATEGIC
PLANNING PROCESS MANAGEMENT BALDRIGE
PROCESS
DISCIPLINED PEOPLE ? Be the Best Leader
? Find Your Place DISCIPLINED THOUGHT
? Honestly See the Facts ? Focus on
Best Results DISCIPLINED ACTION ? Be
More Disciplined ? Build Up Momentum
9
Alignment of Good to Great, Baldrige
Criteria, Goals, Drivers, and Outcome
10
Alamo Community Colleges Strategic Planning
Performance Management and Excellence Elements
OUTCOMES (Student and Community Success)
PRIORITIES AND ACTIONS (37 strategic priorities,
drivers, action plans)
STRATEGIC PLAN (Vision, Mission, Values, Goals,
Strategies)
BALDRIGE (What We Do)
GOOD TO GREAT (How We Do It)
11
Strategic Planning and Budgeting System
Strategic Plan
Budget
Performance Budget
12
Strategic Planning (Baldrige Criterion 2)
Flowchart
13
Strategic Planning (Baldrige Criterion
2)Detailed Flowchart
MISSION
ACCD GOALS AND STRATEGIES
VISION
VALUES
COLLEGE GOALS
KEY PERFORMANCE INDICATORS (Metrics, Benchmarks,
Targets)
COLLEGE STRATEGIES
COLLEGE DEPARTMENT ACTION PLANS
DISTRICT OFFICE ACTION PLANS
INDIVIDUAL TASKS
EVALUATION AND CONTROL
STUDENT SUCCESS
PERFORMANCE BUDGET
14
Measuring Key Performance Indicators (KPIs)
WHAT TO MEASURE KPI MEASURE EXAMPLE
OUTPUT of students who completed their remedial Math courses.
OUTCOME of students who enrolled in college Algebra after completing their remedial Math courses.
15
PERFORMANCE BUDGET Identify ? Targets ?
Programs and activities ? Objectives, outputs,
and outcomes ? Activities linked to long-term
goals ? Cost of activities ? Cost of achieving
objectives ? Success of activities and
expenditures
16
Connecting the Dots for Student Success
1. Good to Great shows us HOW TO DO things to
reach institutional greatness. 2. Baldrige is a
performance excellence framework that shows us
WHAT TO DO to operate accountably for all ACCD
stakeholders. Baldrige helps us pay attention to
various dimensions to produce better results.
17
Connecting the Dots for Student Success
3. Strategic Planning (Baldrige criterion 2)
requires us to align goals, strategies, and
action plans to our mission, and helps us flow
from goals to performance budgets. 4. Outputs
(the immediate results delivered by a program)
and Outcomes (the observable, measurable
longer-term results of the outputs) need to be
distinguished when determining and measuring KPIs.
18
Connecting the Dots for Student Success
5. Our Performance Management Framework, under
the Baldrige umbrella, shows the flow of
data/information to facilitate strategic
planning, performance budgeting, and
decision-making. 6. Our ultimate Outcomes
Student and Community Success.
19
Appendix 1 Good to Great, Baldrige, and Student
Success
20
Our 37 Strategic Priorities linked to
Baldrige WHERE DO I FIND MYSELF?
21
FOCUS PDCA
22
Key Performance Indicators by Driver
  • COMPLETION
  • Program Completion
  • Graduation
  • Transfer
  • CLUSTERS
  • Workforce Program Effectiveness
  • Workforce Training
  • Workforce Success
  • OPERATIONS
  • Financial Management
  • Communication
  • Regulatory Compliance
  • Human Resources Management
  • Economic Advancement
  • Facilities
  • RECRUITMENT
  • Partnership Expansion
  • Community Relationship
  • Market Penetration
  • Student Enrollment
  • Financial Access
  • RETENTION
  • Program/Service Assessment
  • Student Engagement
  • Teaching and Learning
  • Process Efficiency
  • Student Progress
  • AtD Progress

Includes KPI measures recommended by the THECB
23
ACCD Performance Management Framework
24
Appendix 2
Good to Great by Jim Collins
25
Good to Great (How We Do Things) at the Alamo
Community Colleges
DISCIPLINED PEOPLE ? Be the Best Leader
? Find Your Place DISCIPLINED THOUGHT
? Honestly See the Facts ? Focus on
Best Results DISCIPLINED ACTION ? Be
More Disciplined ? Build Up Momentum
Building a Culture of Discipline
26
Level 5 Leadership (Be the Best Leader)
Making sure the right decisions happenno matter
how difficult or painfulfor the long-term
greatness of the institution and the
accomplishment of its mission.
LEVEL 4
LEVEL 3
LEVEL 2
LEVEL 1
27
First WhoThen What (Find Your Place)
? Getting the right people on the bus and into
the right seats. ? Building pockets of
greatness with limited resources. ? Using
early-assessment to select self-motivated,
self-disciplined talent.
28
Confront the Brutal Facts (Honestly See the Facts)
The Stockdale Paradox Retain unwavering faith
that you can and will prevail in the end,
regardless of the difficulties, and at the same
time have the discipline to confront the most
brutal facts of your current reality, whatever
they might be.
29
Hedgehog Concept (Focus on Best Results)
Focusing on the intersection of what we do best,
our purpose and values, and our resources to
deliver the best long-term results.
30
Culture of Discipline (Be More Disciplined)
? Disciplined people engage in disciplined
thought and disciplined action. ? Disciplined
people do not have jobs they have
responsibilities. ? Disciplined people create a
culture of greatness.
31
The Flywheel (Build Up Momentum)
Results (Hedgehog Concept) attract resources
and commitment, which are used to build a
stronger organization, which attracts even
more resources and commitment.
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