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Common HOA Community Management Strategies

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Strong neighborhoods need expert HOA community management. Because this management is vital to the integrity of the HOA, the community’s many activities must be expertly managed so the association runs smoothly, meets its obligations and stays within its budget parameters. Learn more about HOA Community Management by visiting . – PowerPoint PPT presentation

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Title: Common HOA Community Management Strategies


1
Common HOA Community Management Strategies
2
HOA Community Management
  • Strong neighborhoods need expert HOA community
    management.
  • Because this management is vital to the integrity
    of the HOA, the communitys many activities must
    be expertly managed so the association runs
    smoothly, meets its obligations and stays within
    its budget parameters.
  • Some common strategies exist for HOAs to get the
    most from their management efforts.
  • However, a look at the typical association
    structure will help provide a helpful foundation.

3
HOA Community Management
  • The Players in HOA Community Management
  •  
  • A common organizational structure starts with the
    HOAs board of directors.
  • Elected or assigned from among the homeowners,
    this groups responsibilities commonly involve
    maintaining the community facilities, ensuring
    rules are being followed, encouraging member
    participation, communicating important HOA
    information to members, and, most importantly,
    making sure the community is on track to
    accomplish its goals.
  • The ultimate responsibility of any board of
    directors is to make the neighborhood a desirable
    place to live for everyone who chooses to live
    there.
  • Homeowners within a HOA are referred to as the
    members of the association.

4
HOA Community Management
  • The Players in HOA Community Management
  •  
  • They fall under the leadership of the board of
    directors.
  • Obviously, this group makes up the largest
    constituency within the neighborhood and has the
    biggest voice in HOA community management.
  • HOA property management companies are outside
    firms that the association hires to assist with
    HOA community management activities.
  • The scope of work the HOA management company does
    depends on a number of factors.
  • Examples of projects assigned to a management
    company might include dues collections, vendor
    management, HOA community management projects,
    plus a variety of homeowner communications and
    interactions.

5
HOA Community Management
  • Successful Strategies for HOA Community
    Management
  •  
  • The best strategy most HOAs can deploy is to
    bring professional skills on board.
  • Although board members may consist of
    professionals, few will have the time necessary
    to devote to properly managing every aspect of
    the community.
  • Remember, every homeowner working on behalf of
    the HOA is a volunteer. Many will have jobs
    outside their work with the HOA.
  • In addition, board members are elected or
    assigned every year. Although the HOA can be
    assured the board will have a vested interest in
    the communitys success, it may not always have
    the skills needed for proficient HOA community
    management.
  • A HOA property management company also brings
    special expertise to the table.

6
HOA Community Management
  • Successful Strategies for HOA Community
    Management
  •  
  • With specialists on staff, these companies can
    help with a wide variety of projects in finance,
    accounting, marketing, human resources, legal
    matters and more.
  • Many companies are well qualified to share a host
    of skills ranging from problem-solving,
    goal-setting, communication, negotiating,
    organization and more.
  • In addition, independent HOA community management
    companies are routinely paid based on parameters
    established in their contract.
  • The board of directors and members of the HOA
    establish the specific performance guidelines for
    the management company.
  • Another proven strategy is to have a HOA property
    management company participate in the budgeting
    process with the board of directors.
  • This participation helps ensure any amounts
    listed within the budget arent inflated or
    undercut.

7
HOA Community Management
  • Successful Strategies for HOA Community
    Management
  •  
  • By avoiding miscalculations from the beginning,
    the HOA can avoid serious funding issues that can
    adversely affect operations.
  • These types of problems will often lead to major
    breakdowns between members and the board of
    directors.

8
HOA Community Management
  • Whether the HOA community management company
    supervises the board or assists with HOA
    management, it can play a valuable role in
    building a strong neighborhood that meets every
    members expectations.
  • AAM works with many of the largest homebuilding
    and community development companies in the United
    States such as Del Webb/Pulte, Shea Homes and
    Meritage Homes.
  • Founded in 1990, the company employs 370 people
    and manages nearly 400 homeowners associations in
    the United States.
  • AAM is dedicated to delivering total peace of
    mind to the Boards of Directors and homeowners in
    the communities it manages.

9
About the Author
Susan Williams is Vice President, Business
Development and Marketing for Associated Asset
Management, a community management firm that does
business in Arizona, New Mexico and Florida.
Learn more about HOA Community Management by
visiting http//www.AssociatedAsset.com.
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