The job characteristics model is a method of job design that focuses on the task and interpersonal demands of a job.

1
The job characteristics model is a method of job
design that focuses on the task and interpersonal
demands of a job.

1. True
2. False

2
Job crafting refers to a program whereby
employees are able to participate financially in
the productivity gains they have achieved.

1. True
2. False

3
OB Mod is largely a top-down strategy.

1. True
2. False

4
Professional workers find intrinsic factors just
as important as extrinsic factors.

1. True
2. False

5
Enhanced client relationships is a characteristic
of

1. job crafting.
2. job enrichment.
3. a self-managed work team.
4. gain-sharing.

6
To achieve the outcomes of internal motivation,
job satisfaction, growth satisfaction, low
turnover and absenteeism, and high-quality
performance, which of the following core job
characteristics should be present?

1. financial incentives, stock options, gain
   sharing, profit sharing
2. self-directed work teams , autonomy, praise,
   stock options
3. skill variety, task identity, task significance,
   autonomy, feedback
4. routine pay for performance, monetary incentives
   based on behaviour mod, and social
   recognition.

7
Employee reluctance to take on the challenge and
stress of responsibility, people feeling that
they are not adequately compensated for their
work, job security, and disagreement between
supervisors and group members are problems
associated with

1. self-managed work teams.
2. gainsharing.
3. job crafting.
4. job enrichment .

8
To increase desired behaviours and decrease
undesired behaviours, which of the following is
most frequently applied?

1. positive reinforcement
2. punishment
3. manipulation
4. small bonus hidden in the paycheck.

9
The most researched argument against financial
rewards is that they

1. reward immediate, short-term actions.
2. focus the attention of workers too much on
   rewards such as money or stocks.
3. pit individuals and groups against each other.
4. lead to disagreement about the value of their
   contributions.

10
Employees hired on a short term seasonal, or
contractual basis are classified as

1. commissioned workers.
2. part-time workers.
3. those who have been out of the workforce for an
   extended period of time.
4. contingent workers.