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Title: Pripravila: JASMINA DROLC


1
ENGLISH ZA BIZNIS
  • Pripravila JASMINA DROLC

2
  • Programi splošnega neformalnega izobraževanja
    odraslih od 2012 do 2014
  • Operacijo delno financira Evropska unija iz
    Evropskega socialnega sklada ter Ministrstvo za
    izobraževanje, znanost, kulturo in šport.
    Operacija se izvaja v okviru Operativnega
    programa razvoja cloveških virov za obdobje
    2007-2013, razvojne prioritete Razvoj cloveških
    virov in vseživljenjskega ucenja prednostne
    usmeritve Izboljšanje usposobljenosti posameznika
    Zadelo in življenje v družbi temeljeci na znanju.

3
Predstavitev programa
  • Program ENGLISH ZA BIZNIS
  • je za udeležence brezplacen,
  • vsebuje naslednje vsebinske sklope

4
1. sklop PREDSTAVIMO SE (12 ur)
  • 'be'
  • 'have', 'have got'
  • Osebni podatki
  • Pozdravi
  • Present simple and continuous
  • Past simple
  • Present perfect simple
  • Podjetje, oddelki, osebje

5
2. sklop TELEFONIRAMO (9 ur)
  • Telefonski pogovor
  • Števila
  • Abeceda
  • Mobilni telefoni
  • Pošiljanje sms sporocil
  • Internet prednosti in slabosti

6
3. sklop SESTANEK (9 ur)
  • Besedišce o vrstah sestankov
  • Zacetek sestanka
  • Pozdravljanje udeležencev
  • Predstavitev sebe in dnevnega reda
  • Zakljucek sestanka

7
4. sklop POTOVANJE (9 ur)
  • Prevozna sredstva
  • Urejanje rezervacije vozovnice, sobe
  • Na vlaku
  • Na letalu
  • Zgradbe v mestu
  • Krajevni predlogi
  • Spraševanje po poti
  • Dajanje navodil

8
5. sklop PIŠEMO POSLOVNO (11 ur)
  • Neformalna pisma
  • Business e-mails
  • Business letters
  • Datumi (ordinal numbers, days, months)

9
English speaking countries
  • Map of nations using English as an official
    language or as the predominant language
  • Vir http//en.wikipedia.org/wiki/FileEnglish-a
    s-Official-Language.png

10
Greetings
  • Good morning!
  • Good afternoon!
  • Good evening!
  • Goodbye! Bye!
  • Good night!
  • Hello!
  • Hi!
  • See you (later)!

http//www.google.si/imgres?qgreetingcliparthl
slgbv2biw1024bih564tbmischtbnidpvyfA_02M
vD3OMimgrefurl
11
Saying hello useful phrases
  • This is
  • Nice to meet you.
  • What is your name?
  • How are you?
  • Im fine, thanks.
  • How do you do?

http//www.google.si/imgres?qsayinghelloum1hl
slbiw1024bih564tbmischtbnid3jfrMLEpAM2F4M
imgrefurl
12
Verb to be affirmative ()
Full form Contraction
I am Im
you are youre
he is hes
she is shes
it is its
we are were
you are youre
they are theyre
13
Verb to be negative (-)
Full form Contraction
I am not Im not
you are not you arent
he is not he isnt
she is not she isnt
it is not it isnt
we are not we arent
you are not you arent
they are not they arent
14
Verb to be interrogative (?)
Question Short answer
Am I? Yes, I am. / No, Im not.
Are you? Yes, you are. / No, you arent.
Is he? Yes, he is./ No, he isnt.
Is she? Yes, she is. / No, she isnt.
Is it? Yes, it is. / No, it isnt.
Are we? Yes, we are. / No, we arent.
Are you? Yes, you are. / No, you arent.
Are they? Yes, they are. / No, they arent.
15
Task 1
  • Talk to your neighbour(s) form a dialogue
  • Introduce yourself and your neighbour to the class

16
Task 2 grammar (verb to be)
  • Insert the missing forms of the verb 'to be'.
    Vstavi manjkajoce oblike glagola 'biti'.
  • George and Amy _____________________ married.
  • Frank _____________________ my best friend.
  • When ____________________ the movie on?
  • I _____________________ in the bathroom.
  • My parents ___________________ very nice.
  • How much ______________________ this pen?
  • _________________ we friends or not?
  • No, my name _______________ Liz. I ____________
    Mary.

17
  • Form questions. Tvori vprašalne povedi.
  •  
  • __________________________ his name?
  • __________________________ your father?
  • __________________________ you? I'm in the
    bedroom.
  • __________________________ it? It's Henry.
  • __________________________ your mum's birthday?
    It's in May.
  • __________________________ your grandmother?
    She's fine, thanks.

Are am is
how old what who when how where
18
Verb to have got
  • I have (Ive) got one brother. I havent got a
    sister.
  • (you, we, they)
  • She has (Shes) got a pet dog. She hasnt got a
    pet cat.
  • (he, it)
  • Have you got a new car? Yes, I have. / No, I
    havent.
  • Has he got a big house? Yes, he has. / No, he
    hasnt.

19
Task 3 grammar (verb to have got)
  • Ask your neighbour about his/ her possessions.
  • Tell the class about his/ her answers an add one
    yours.
  • (e. g. My neighbour is Janez. Hes got a new car
    and he hasnt got a dog. I am Marija and I have
    got one sister and I havent got a motorcycle.)

20
Task 4 grammar (verb to have got)
  • Insert the missing forms of the verb to have
    got. Vstavi manjkajoce oblike glagola imeti.
  • Sheila _______________________ long legs.
  • How much money _____________________________
    (you)?
  • Doctors _______________________ many patients
    these days.
  • That boy ________________________ (not) shorts.
  • I _____________________ a new necklace.

21
Task 5 grammar (to be, to have got)
  • Make short answers. Tvori kratke odgovore.
  • Has she got a problem? Yes, ______________________
    _____.
  • Are you a student? No, ___________________________
    ___.
  • Have your parents got time for coffee? Yes,
    ________________.
  • Have you got a new bag? Yes, _____________________
    _____.
  • Is your dog dangerous? No, _______________________
    ____.

22
Articles
  • Indefinite articles A / AN (singular only)
  • e. g. an alephant, an umbrella, an onion
  • a pencil, a tomato, a doll
  • Definite article THE (singular and plural)
  • e. g. the wardrobe, the apple, the bikes
  • This is a computer. The computer is new.

23
Personal information (task 6)
  • The Oxford language school application form
  • First name 
  • Surname / family name 
  • City / country 
  • Age 
  • Address 
  • Postcode 
  • E-mail address 
  • Phone number 
  • Mobile number
  •  

24
Present simple tense affirmative ()
  • I play tennis every week.
  • (you, we, they)
  • She plays volleyball every month.
  • (he, it)
  • Adverbs of frequency ALWAYS, OFTEN, SOMETIMES,
    USUALLY, NEVER

25
Present simple tense negative (-)
  • I dont watch TV every evening. (dont do not)
  • (you, we, they)
  • She doesnt watch films. (doesnt does not)
  • (he, it)
  • !!! to have
  • I (you, we, they) have
  • she (he, it) has!

26
Present simple tense interrogative (?)
  • Do you like coffee? Yes, I do. / No, I dont.
  • Does he read a newspaper every day?
  • Yes, he does. / No, he doesnt.

27
Task 7 present simple tense
  • Complete the sentences with the present simple of
    the verbs in brackets.
  • I ________________________ (do) yoga every
    morning.
  • My parents ________________________ (not work).
  • What time ______________________ (you/ have)
    lunch?
  • Jim ______________________ (watch) television
    every morning.
  • My mother and I _____________________ (get on)
    very well.
  • He always ____________________ (have) a shower
    after breakfast.
  • The radio __________________ (not work).
  • Why _____________________ (your father/ not like)
    me?

28
Present continuous tense
  • I am learning English.
  • to be verb ing
  • You arent listening to the radio.
  • Is he dancing? Yes, he is. / No, he isnt.
  • NOW, AT THE MOMENT
  • Expressing the future
  • Verbs not used in present continuous (want, love,
    hate)

29
Describing the picture useful phrases
  • I can see
  • There is / there are
  • on the left/ right in the middle
  • in the background/ foreground
  • at the top/ bottom
  • on, in, next to, behind, between, opposite, near

30
Task 8 describe the picture (2x)
www.classroomitemss.com
31
Task 9 grammar (present simple continuous)
  • Complete the sentences with the present simple or
    present continuous of the verbs in brackets.
  • A What ______________ you __________________
    (do)?
  • B I _________________________ (watch) this film.
    Its a musical!
  • A But you _________________________ (not like)
    musicals!
  • B I know, I usually ______________________
    (hate) them. But this one is really good.
    ________________ you ________________ to watch
    it?
  • A Not right now, Susies here and we
    ____________________ (study) for our English
    test.
  • B A test?
  • A Yes, we _____________________ (have) a test
    every Friday.

32
Task 10 - QUESTIONS
  • Form questions. (Tvori vprašanja.)
  •  
  • __________________________________________________
    _____?
  • From Hungary.
  •  
  • __________________________________________________
    _____?
  • In Budapest.
  •  
  • __________________________________________________
    _____?
  • Fine, thank you.
  •  
  • __________________________________________________
    _____?
  • In a house.
  •  
  • __________________________________________________
    _____?
  • My mums Hungarian and my fathers French.
  •  
  • __________________________________________________
    _____?

33
Riddles
  • I have a face and hands but no arms and legs.
    What am I?
  • What travels round the world but stays in one
    corner?
  • What has a neck but no head?
  • What belongs only to you but is used most often
    by others?
  • What is the end of everything?
  • ???????

34
Tongue twisters
  • Definition Tongue Twisters it is a phrase or
    sentence which is hard to speak fast, usually
    because of a sequence of nearly similar sounds.
    It helps develop speech skills.
  • To get the full effect of a tongue twister you
    should try to repeat it several times, as quickly
    as possible, without stumbling or mispronouncing.
  • (http//www.indianchild.com/tongue_twisters.htm)

35
Examples
  • A good cook could cook as much cookies as a good
    cook who could cook cookies.
  • I saw a saw that could out saw any other saw I
    ever saw.
  • Black bug bit a big black bear. But where is the
    big black bear that the big black bug bit?
  • A big bug bit the little beetle but the little
    beetle bit the big bug back.
  • Which watch did which witch wear and which witch
    wore which watch?
  • She sells sea shells on the sea shore she sells
    sea shells no more.

36
Past simple tense to be
  • I was at the party yesterday.
  • (he, she, it)

  • affirmative ()
  • You were at school on Friday.
  • (we, they)
  • She wasnt (was not) at home.
  • (I, he, it)

  • negative (-)
  • They werent (were not) at work.
  • (you, we)

37
  • Was she at the doctors? Yes, she was. /
  • (I, he, it) No,
    she wasnt.
  • Were they at school? Yes, they were. /
  • (you, we) No,
    they werent.
  • interrogative (?)

38
Past simple regular verbs
  • I played the piano.
  • I didnt play the violin.
  • Did you play the drums? Yes, I did. /

  • No, I didnt.
  • Spelling
  • live -ed lived
  • stop -ed stopped
  • cry -ed cried

39
Past simple irregular verbs
  • I found an old coin.
  • He didnt find it.
  • Did she find it? Yes, she did. / No, she
    didnt.

40
TASK 11 PAST SIMPLE
  • Ask about the underlined words.
  •  
  • Dad caught a big fish at the seaside last summer.
  • What __________________________________________
    _?
  • We sat in the park for an hour.
  • ______________________________________________
    __?
  • I did my homework after school.
  • ______________________________________________
    _?
  • We finished our Biology project last night.
  • ______________________________________________
    __?

41
TASK 12
  • Put the verbs into past simple.
  • It ___________________________ (not be) a good
    day for Jack. He _________________ (get) a bad
    mark in history and he __________________ (not
    know) how to tell his parents. It
    ___________________ (not be) the first bad mark
    this week. To make things worse, he
    __________________ (have) a fight with his best
    friend. On the doorstep he ___________________
    (take) a deep breath and ____________________
    (walk) into the house. His mum just
    __________________ (look) at him and she
    ____________________ (know) right away that
    something __________________ (be) wrong. She
    __________________ (not say) anything, she just
    ___________________ (give) him a hug. Jack
    ___________________ (feel) a little better.

42
PAST CONTINUOUS TENSE
  • I was sleeping at this time yesterday.
  • WAS/ WERE verb ING
  • You werent watching TV yesterday.
  • Were they shopping last Monday?
  • Yes, they were. / No, they werent.

43
Past simple vs. past continuous
  • The sun was shining and the people were swimming.
  • I came home, turned the TV on and ate dinner.
  • I was walking down the street when I met John.
  • WHILE, WHEN!

44
TASK 13
  • Put the verbs into past simple or past
    continuous.
  •  
  • Mrs Keaton ________________________ (smile) when
    she ________________ (enter) the classroom.
  • Sally _____________________ (have) an accident
    while she ____________________ (drive) to work
    yesterday.
  • I _________________ (find) 10 Euros when I
    _____________________ (look for) a book.
  • While Mary ______________________ (cook) dinner,
    her brother _____________________ (watch) TV.
  • While Paul ______________________ (cut) the
    bread, he ____________________ (cut) his finger.

45
GIVING ADVICE - speaking
46
WHO, WHICH, WHERE
  • Shes the woman who lives next door to me.
  • Thats the place where you can get some money.
  • Its the thing which you use to talk to people.

47
Task 14 Whats the word?
  • Define the word using Its a person who, A thing
    which, A place where
  • (e.g. Its a thing which you use in the rain.
    an umbrella)
  • You can also use Its an adjective which
    describes

48
Present perfect simple tense
  • I have already seen this film.
  • (you, we, they)
  • affirmative ()
  • He has bought a new computer.
  • (she, it)
  • HAVE/ HAS past participle

49
  • We havent been to Paris yet.
  • She hasnt flown before.
  • negative (-)
  • Have you ever lived abroad?
  • Yes, I have. / No, I havent.
  • EVER, NEVER, ALREADY, JUST, YET FOR, SINCE

50
Past simple vs. present perfect
  • Have you ever travelled to Ireland?
  • Yes, I have.
  • When did you go there?
  • I visited Ireland last year.

51
Task 15
  • Put the verbs into past simple or present
    perfect simple.
  •  
  • He ______________________ (not pay) the bills
    yet.
  • A shark _____________________ (bite) that man
    over there yesterday.
  • I ______________________ (repair) my computer a
    few minutes ago.
  • Sorry, but the plane _________________________
    (already take off).
  • We _______________________ (just see) a
    helicopter above that hill.
  • She _______________________ (write) a novel five
    years ago.

52
Task 16 - tenses
  • Put the verbs into present simple, present
    continuous, past simple, past continuous or
    present perfect simple.
  •  
  • The four men __________________ (sit) round the
    fire and __________________ (prepare) for a long
    night at the sea. It ___________ (be) hot
    although the sun ________________ (not shine)
    anymore. Sam asked Roger _______________ you
    ever _______________ (go) fishing before?
  • Yes, I _____________________ (spend) quite a
    few nights fishing and I have to admit that I
    _________________ (not can) forget one summer
    night when we ________________ (chase) a few
    sharks when suddenly a huge back
    _____________________ (appear) in front of us.
    There was an enormous whale, powerful and scary.
    I __________________ never _________________
    (see) such a huge animal before. We
    ____________________ (be) all scared to death.
    Our fishing boat __________________ (seem) so
    tiny and we _____________________ (feel) so
    helpless. The whale ___________________ (swim) in
    front of us for a while, but then it
    _________________ (disappear). My heart
    __________________ (beat) wildly and my mouth was
    totally dry...
  • Its time to go. We are leaving, the third man
    ___________________ (say) and shortly after that
    they _____________________ (set off). All the
    time they __________________ (sail) they had that
    strange feeling that something huge and scary
    ___________________ (watch) them.

53
Jobs
  • JOBS IN ENGLISH
  • http//www.learnenglish.de/vocabulary
  • I work as a/ an
  • I work in an office, at school
  • I am unemployed at the moment.

54
Types of companies
  • Publicly limited company (PLC) / stock
    corporation
  • Limited liability company (LLC AmE) / private
    limited company (Ltd. BrE)
  • Public enterprise / public undertaking
  • Company limited by shares / company with share
    capital
  • Sole trader (BrE) / sole proprietor (AmE)
  • Branch

55
Departments
  • Head office
  • Finance and accounting department
  • Human resources
  • Marketing and sales division
  • Purchasing division
  • Legal department
  • Customer services
  • Maintenance department
  • Public relations department

56
Task 17
  • Choose one of the jobs and introduce your
    everydays obligations, working place etc.
  • Your friends will try to find out the job.

57
Abbreviations
  • Abbreviation is the shortening of words and
    phrases. There are some ancient abbreviations BC
    Before Christ, AD Anno Domini ( in the year
    of our Lord)
  • Some useful abbreviations

58
Task 18 FIND SOMEONE WHO
  • Stand up, walk around, ask questions
  • Get to know your colleagues
  • Report to the class

59
ENGLISH ALPHABET
  • A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P,
    Q, R, S, T, U, V, W, X, Y, Z
  • _at_ /at/
  • important pronunciation!!!
  • Can you spell your name, please?

60
PUNCTUATION
  • . full stop, period, dot
  • , comma
  • ! exclamation mark
  • ? question mark
  • apostrophe
  • colon
  • semicolon
  • - hyphen
  • _ dash
  • ellipsis

61
NUMBERS
  • 8 (eight)
  • 9 (nine)
  • 10 (ten)
  • 11 (eleven)
  • 12 (twelve)
  • 13 (thirteen)
  • 15 (fifteen)
  • 18 (eighteen)
  • 20 (twenty)
  • 0 (zero, oh)
  • 1 (one)
  • 2 (two)
  • 3 (three)
  • 4 (four)
  • 5 (five)
  • 6 (six)
  • 7 (seven)

62
  • 21 (twenty-one)
  • 30 (thirty)
  • 40 (forty)
  • 50 (fifty)
  • 60 (sixty)
  • 70 (seventy)
  • 80 (eighty)
  • 90 (ninety)
  • 100 (a hundred)

63
TELEPHONE NUMBERS
  • Direct phone number
  • Home phone number
  • Mobile phone number
  • Office phone number
  • Extension phone number

64
Task 19 LISTENING SPEAKING
Have you read the book? Have you seen the film?
65
The Book Programme listeners phone-in
  • Our question tonight Do good books make good
    films?
  • When a book becomes a bestseller, we know that a
    film version is soon going to appear. But which
    is usually better, the book or the film?
  • Phone 0845 8769922 and tell us what you think.

66
  • Listen to Carl, Linda and Sam phoning the
    programme. Which person is most positive about
    films made from books?
  •  
  • Mark the sentences T (true) or F (false).
  •  
  • Carl thinks books are usually better than films.
  • He loved the Lord of the Rings films.
  • Linda says people read a lot.
  • She thinks people buy books after they see a
    film.
  • Sam thinks good books make bad films.
  • He preferred the James Bond books.

67
Telling the time
  • Whats the time?
  • 100 Its one oclock.
  • 205 Its five past two.
  • 415 Its a quarter past four.
  • 730 Its half past seven.
  • 840 Its twenty to nine.

68
Useful vocabulary - telephoning
  • Answering machine/ answerphone
  • Switchboard/ exchange
  • Directory enquiries
  • Call
  • Emergency call
  • Area code
  • Long-distance call
  • Country code
  • To hang up

69
  • To call/ to ring/ to give somebody a call
  • To take a call
  • Pay phone/ public phone
  • Telephonist/ operator
  • Phone box/ call box
  • Receiver/ handset
  • Phone box/ phone directory
  • Engaged/ busy

70
Pronouns
  • Subject pronouns
  • Object pronouns
  • I
  • you
  • he
  • she
  • it
  • we
  • you
  • they
  • me
  • you
  • him
  • her
  • it
  • us
  • you
  • them

71
Possessive words
  • Possessive adjectives
  • Possessive pronouns
  • my
  • your
  • his
  • her
  • its
  • our
  • your
  • their
  • This is my book.
  • mine
  • yours
  • his
  • hers
  • its
  • ours
  • yours
  • theirs
  • This book is mine.

72
Task 20 A SONG (Unchained Melody)
  • Oh __________ love, ________ darling,
  • ____________ hunger for _________ touch,
  • A long lonely time.
  • And time goes by so slowly,
  • And time can do so much,
  • Are you still __________?
  • _________ need _________ love.
  • _________ need _________ love.
  • God speed your love to ____________.
  • Lonely rivers flow to the sea, to the sea,
  • To the open arms of the sea.
  • Lonely rivers sigh, wait for _____, wait for
    _______.
  • _________ll be coming home, wait for ___________.

73
Titles
  • Mr - Formal male title
  • Ms - Formal female title
  • Mrs - Formal title for married females
  • Miss - Formal title for unmarried females

74
Useful phrases telephoning (making a call)
  • This is Janez Novak from Slovenska knjiga. /Its
  • This is Mr Novaks office.
  • Im calling you about
  • I wanted to ask about
  • I have a question
  • Are you the right person to ask?

75
  • Can/ Could I speak to
  • Can you connect me with
  • Can I speak to someone in
  • Can I speak to someone who is in charge of these
    matters?
  • Im sorry. I have forgotten her/ his name.

76
Useful phrases telephoning (taking a call)
  • Slovenska knjiga. Mojca speaking. How can I help
    you?
  • Whos calling, please?
  • Can you repeat, please?
  • Just a moment, Ill put you through./ Just a
    moment Ill connect you.
  • Im sorry the line is busy.
  • Im sorry nobodys there. / Im afraid theres no
    answer.

77
  • Would you like to hold or shall I ask him/ her to
    call you back?
  • Can you hold on a moment, please?
  • Im sorry but he cant take your call at the
    moment.
  • Im afraid that Mr X is unavailable at the
    moment.
  • Can I take a message?

78
Task 21 TELEPHONE CALL
  • Form a dialogue with your neighbour.
  • Write it down, practise, act out
  • Include numbers, alphabet

79
TIMELINE
  • 16.15 16.30 pronouns (5th meeting)
  • 16.30 16.45 TELEPHONING
  • pair work preparations
  • 16.45 17.00 presenting dialogues
  • 17.00 17.05 introduction Internet
  • 17.05 17. 35 2 texts
  • 17.35 17. 40 break
  • 17.40 18. 10 2 texts
  • 18.10 18. 30 presentations

80
INTERNET- texts
  • Read the text individually
  • New words use a dictionary
  • Do the exercise
  • Discuss the text in a group
  • Elicit main ideas explain new /important words
  • Express own opinion and general opinion of the
    group

81
Titles
  • Text 1 A VERY SHORT HISTORY OF THE INTERNET
  • Text 2 NETIQUETTE
  • Text 3 INTERNET WORDS
  • Text 4 CLOUD COMPUTING

82
COMPANIES
  • Types
  • A family owned company
  • A multinational company
  • Your own company (self-employed)
  • advantages / disadvantages

83
Business sectors
  • Telecommunications/ Media
  • Engineering
  • Retailing
  • Construction
  • Tourism
  • Banking and finance
  • Transport
  • Vehicle manufacturing
  • IT (Information technology) / electronics
  • Food and drink
  • Pharmaceutical
  • Other

84
Company vocabulary
  • TURNOVER the amount of money a company receives
    from sales in a particular period
  • PROFIT the money a company makes after taking
    away its costs
  • SUBSIDIARY a company which is more than 50
    owned by a parent company
  • WORKFORCE the employees in a particular country
    or business
  • MARKET SHARE the percentage of sales a company
    has in particular market

85
Task 22 complete the text
  • Use verbs co-ordinate, attend, go, have, know,
    prepare, speak, think, travel. Be careful about
    the tenses.
  • Sofia is Marketing Manager at Kayavis Food, an
    expanding medium- sized business in Athens. She
    _____________ the work of a team of three people.
    Kayavis ____________ distributors in eleven
    countries in Europe and America, so Sofia often
    _____________ abroad. Next week, she
    _____________ to Canada to visit their new retail
    outlet. She ____________ Greek, English, and
    Danish. At the moment she ___________ an
    intensive German course because the owner of
    Kayavis ______________ of opening a shop and a
    large restaurant in Munich. Sofia ____________
    that she will have to work in Germany for six
    months, so she __________________ herself for new
    assignment as best as she can.

86
Selling (buying) online
  • Do you shop online?
  • Which of the following have you bought online and
    why
  • books and magazines, designer clothes, CDs,
    perfume, holidays, jewellery, tickets
  • Advantages and disadvantages of buying online?

87
Task 23 match the definitions
  • A bargain
  • A warehouse
  • To dispatch
  • To purchase
  • To refund
  • A large building used for storing goods
  • To give someone their money back (e.g. because
    they are not satisfied)
  • Sth you can buy cheaply
  • To send goods to place
  • A formal word meaning to buy

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  • A request by a customer for goods or services
  • A person or company that sells a particular type
    of product to a customer
  • A document sent by a seller to a customer that
    lists the goods sold and says how much they cost
  • A person or company that sells goods in large
    quantities to businesses
  • A company or a person that sells goods to members
    of the public
  • A supplier
  • A retailer
  • A wholesaler
  • An invoice
  • An order

89
Money - vocabulary
  • To be worth
  • To borrow
  • To afford
  • To charge
  • To cost
  • To earn
  • To inherit
  • To invest
  • To lend
  • To owe
  • To save
  • To take out
  • To waste
  • To pay for/ back
  • To spend (on)
  • A note/ a coin
  • A loan
  • A mortgage

90
Task 24 - money
  • Verbs, prepositions, nouns

91
Obligation
  • You have to use your seat belt in the car.
  • We dont have to read the newspaper.
  • You should take an aspirin if you have a
    headache.
  • They shouldnt be here.
  • I must go to the bank this morning.
  • You mustnt use your phone on a plane.

92
Good or bad manners?
  • Do people do these things in your country? Do
    you think its good or bad manners to do these
    things, or it doesnt matter?
  • GREETING PEOPLE
  • Kiss people on both cheeks when you meet them for
    the first time
  • Call older people by their first names
  • Use more formal language when speaking to an
    older person

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  • MEN AND WOMEN A MANS ROLE
  • Pay for a woman on the first date
  • Wait for a woman to go through the door first
  • Make sure a woman gets home safely at night
  • DRIVING
  • Always stop at pedestrian crossing
  • Hoot at someone whos driving slowly
  • Drive with the window down and your music playing
  • VISITING PEOPLE
  • Take a present if youre invited to dinner at
    someones house

94
TYPES OF MEETINGS
  • Informal/ formal meeting
  • Work meeting
  • Staff meeting
  • Team meeting
  • Project (group) meeting
  • Department meeting
  • Board meeting
  • conference

95
VOCABULARY
  • Meeting invitation
  • To invite people to a meeting
  • Meeting venue
  • Subject/ topic/ matter of meeting
  • To plan a meeting
  • To postpone a meeting
  • To cancel a meeting/ to call a meeting off
  • A person running a meeting

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  • Chairman/ Madam Chair/ Chairperson
  • Delegates in a conference
  • A minute taker/ A record taker
  • To discuss
  • A latecomer
  • Agenda
  • Item on the agenda
  • Stick to the agenda/ discussion
  • To have an opinion

97
EXPRESSING OPINION
  • I think/ I dont think
  • I feel
  • In my view
  • From my point of view
  • In my opinion
  • If you ask me
  • To be honest
  • Im for/ against
  • I agree/ I dont agree
  • It depends

98
Task 25 expressing opinion
  • All fast food restaurants should be banned.
  • The speed limit in the town should be reduced to
    30 km/h.
  • Men cook as a hobby, women cook because they have
    to.
  • Women worry more about their diet than men.
  • Cyclists are just as dangerous as car drivers.
  • People who drink and drive should lose their
    licence for life.

99
  • Physical education should be optional at schools.
  • Girls study better without boys in the class.
  • Men keep their friends longer than women.
  • You should never lend money to a friend.
  • Learning something new is a good way of meeting
    people.
  • Always take up a new activity with a friend.

100
TASK 26 - CONFLICT
  • Good answers dont always come quickly,
  • Sometimes you have to compromise
  • Dont get angry too quickly
  • Dont agree with everyone all the time
  • Say when you like an idea
  • Keep the same attitude towards others -
  • you cant be tough all the time.
  • or theyll think youre weak.
  • enthusiastic negotiators are rare.
  • be consistent.
  • so dont be too impatient.
  • try and stay calm.

101
Phrasal verbs (questions )
  • What do you think is the best way to give up
    smoking?
  • Have you ever forgotten to turn your mobile off
    in the cinema?
  • Do you ever look after other peoples children?
  • Do you normally look up new words when you read
    something in English?
  • Do you get on badly with anybody in your family?

102
Task 27 - phrasal verbs
Task 4 - ASKING FOR ADVICE
Task 5 FINISH THE SENTENCES
SO, BECAUSE, BUT, ALTHOUGH
103
-ED/ -ING ADJECTIVES
  • The girl was really bored.
  • The girl was really boring. difference???
  • I failed my first test I was really
    disappointed/ disappointing.
  • Its so embarrassed/ embarrassing to admit I
    cant do something.

104
TASK 28 - adjectives
  • What do you think is the most excit____ sport to
    watch?
  • What music do you listen to if you feel
    depress____?
  • What was the last interest_____ TV programme you
    watched?
  • Have you ever been disappoint_____ by a birthday
    present?
  • Which do you find more tir_____, travelling by
    car or by public transport?
  • Are you often bor____ at work or school?
  • Are you frighten_____ of any insects?
  • Whats the most bor_____ film youve seen
    recently?

105
Personality, describing people TASK 29
  • What are they like?
  • Age
  • Height and build
  • Hair
  • General adjectives

106
First and second conditional
  • If I see a nice shirt, I will buy it.
  • She wont get a good grade unless she learns
    more.
  • first conditional
  • If I had more money, I would buy a bigger house.
  • If I were you, Id buy a better car.
  • second conditional

107
TASK 30
  • If you tell her anyything, she ________ (tell)
    everybody in the office.
  • Wed have a dog if we __________ (have) a garden.
  • If you stopped smoking, you ____________ (feel)
    better.
  • What would you do if you _____________ (lose)
    your job?
  • Ill be very surprised if Mary ______________
    (not get lost) coming here.
  • Where will he live if he _____________ (get) the
    job in London?

108
Meetings an article (TASK 31)
  • Article GAMES PEOPLE PLAY AT MEETINGS
  • Instructions
  • Read the article individually
  • Check new words (dictionary, computers)
  • In pairs discuss the article
  • Elicit main ideas, express own opinion

109
Arranging a meeting - vocabulary
  • Can we arrange a meeting?
  • We need to meet about
  • Id like to meet
  • Is Thursday good for you?
  • What time are you free?
  • Can we meet on / at?
  • Are you busy?
  • Sorry, Im busy then.
  • Im free on / at

LISTENING!
110
TASK 32 arrange a meeting
  • Pair work
  • Try to find appropriate day and time for a
    meeting discuss IN ENGLISH!
  • Set the location and the topic and the
    participants

111
TASK 33 team work
  • Form teams of three or four
  • Establish the main topic for a meeting
  • Write an ivitation (example)
  • Establish the roles
  • Act out the meeting
  • Speak ENGLISH!

112
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113
Prepositions of time
  • IN
  • months (in January)
  • seasons (in Winter)
  • years (in 2003)
  • times of day (in the morning)
  • ON
  • dates (on March 22nd)
  • days (on Thursday)

114
  • AT
  • times (at 4 oclock)
  • festival periods (at Easter)
  • at night
  • at the weekend

115
Prepositions of movement
  • Under
  • Along
  • Round/ around
  • Through
  • Into
  • Across
  • Over
  • Up
  • Past
  • Towards
  • Down
  • Out of

116
Means of transport
  • ON THE ROAD
  • ON foot
  • BY bicycle, scooter, motorcycle, bus, coach, car,
    lorry, van
  • ON THE RAILS
  • BY tram, train, underground
  • IN THE AIR
  • BY plane, helicopter, hot air balloon
  • IN THE WATER
  • BY ship, boat, submarine

117
Task 34 reading listening
  • Read the text about travelling by plane and by
    train.
  • Listen to the text about travelling by car.
  • Discuss about the advantages and disadvantages of
    each transport.

118
ON THE PLANE
  • land / take off
  • Check-in desk
  • Luggage
  • Boarding card pass
  • Baggage reclaim
  • Gate
  • Aisle

119
Train
  • Railway station
  • Platform
  • Carriage
  • Ticket office
  • The underground
  • Engine/ locomotive

120
Road
  • Petrol station
  • Traffic lights
  • Seat belt
  • Rush hour
  • Car crash
  • Parking fine
  • Traffic jam
  • Speed limit
  • Public transport
  • Pedestrian area
  • Cycle lane
  • Road works
  • Taxi rank
  • Car park/ parking lot

121
Task 35 discuss the questions
  • In your town.
  • What kind of public transport is there?
  • What time is the rush hour?
  • Are there often traffic jams?
  • Whats the speed limit?
  • Are there speed cameras anywhere?
  • Are there any cycle lanes?
  • Are there enough car parks?
  • Do motorcyclists and cyclists wear helmets?
  • Are big lorries allowed to drive through centre?

122
BUILDINGS
  • Detached house
  • Semidetached house
  • Block of flats
  • Bungalow
  • Post office
  • Bank
  • Museum
  • Bus station/ bus stop
  • Bridge
  • Shop
  • Square
  • Police station
  • Travel agents
  • Hospital
  • Health centre
  • Fire station
  • Shopping center/ mall
  • Statue / monument
  • Park
  • Swimming pool
  • Spa

123
Prepositions of place
  • In
  • On
  • Under
  • Behind
  • Opposite
  • Between
  • Next to
  • Near
  • On the left/ right
  • In the middle

124
DESCRIBING A CITY, TOWN, VILLAGE
  • There is/ are
  • Its

125
Task 36 being a tourist
  • Ask and answer the questions in groups

126
At a hotel
  • Booking a room
  • Id like a room for two nights.
  • Do you have any vacancies?
  • Does that include breakfast?
  • Could you please inform me of your rates and
    whether you offer discounts for company bookings?

127
Vocabulary
  • Accommodation (single, double, twin room)
  • BB bed and breakfast
  • Brochure
  • Beach
  • Coast
  • Free of charge
  • Shower/ bath
  • Sea view/ rear view
  • Hotel policies
  • Availability

128
More vocabulary
  • Description
  • To check-in/ to check out
  • Overnight accommodation
  • Currency exchange
  • Facility
  • Dry cleaning
  • Indoor pool
  • Damage charge
  • Service charge
  • Lobby
  • Luggage cart/ trolley
  • Sofa bed/ pull-out couch

129
Checking in
  • I have a reservation.
  • Your room is
  • Do the rooms have Internet access?
  • Do you have room service?
  • What time is breakfast served?
  • Do I need to book a table for dinner?
  • Is there a gym?
  • Can I have a wake-up call?
  • Im afraid your room isnt quite ready yet. Would
    you mind taking a seat in the lounge for a few
    minutes?

130
Task 37 HELPING GUESTS
  • Look at the guests requests and write the letter
    of the reply in the speech bubble. The first one
    has been done as an example.

131
Task 38 form dialogues
  • Form dialogues and take roles as
  • A guest or
  • A receptionist

132
Asking the way
  • Excuse me
  • Is there a bank near here?
  • Can you show / tell me the way to the bus
    station?
  • Where is the post office?
  • Im looking for a hotel.

133
Giving direction
  • Im sorry but Im a stranger here too.
  • I dont know.
  • Yes, of course.
  • Go along this street.
  • Go straight on
  • Turn left/ right
  • Take the first turning left
  • Go round the roundabout and take the third
    turning
  • Go past the church
  • Its at the end of the street/ on the left/ right

134
Task 39
  • Youre in front of Ljudska univerza (looking at
    Hotel Diana), turn right, go straight on and take
    the second turning left. Go straight on for about
    200 m and turn right. Its at the end of the
    street. What is it?
  • In pairs choose a city or town and form similar
    dialogues.

135
BUSINESS LETTER WRITING
  • Consider three steps
  • INTRODUCTION the reason for writing
  • (Possibilities include job interview inquires,
    business opportunity requests, complaints, and
    more. Each type of business letter has its own
    standard phrases.)
  • DETAILS what you would like to accomplish
  • (The detail section of a business letter is
    extremely important. This is where you achieve
    your goals in writing a business letter.)

136
  • CONCLUSION what you would like to happen in the
    future
  • (Provide a call for future action. This can be a
    chance to talk in person, a follow-up letter or
    more. It's important and expected to make it
    clear what you would like for the next step from
    the person reading your business letter.)

137
THE START
  • The start of any business letter begins by
    addressing the recipient of the letter.
  • Dear Personnel Director,
  • Dear Sir or Madam (use if you don't know who you
    are writing to)
  • Dear Dr, Mr, Mrs, Miss or Ms Smith (use if you
    know who you are writing to, and have a formal
    relationship with - VERY IMPORTANT use Ms for
    women unless asked to use Mrs or Miss)
  • Dear Frank (use if the person is a close
    business contact or friend)

138
  • Note
  • If you are unsure how formal you should be,
    always choose a more formal form. Writing to a
    specific person is always preferred if at all
    possible.

139
THE REFERENCE
  • Begin by referencing a specific conversation or
    other contact means. If this is the first letter
    in a conversation, you can also provide the
    reason for writing.
  • With reference to your advertisement in the
    Times,
  • your letter of 23 rd March,
  • your phone call today,
  • Thank you for your letter of March 5 th .

140
THE REASON FOR WRITING
  • I am writing to...
  • ... inquire about ... apologize for ...
    confirm ... comment on ... apply for
  • I am writing to inquire about the position posted
    in The Daily Mail.
  • I am writing to confirm the shipment details on
    order 2346.
  • I am writing to apologize for the difficulties
    you experienced last week at our branch.

141
ENCLOSING DOCUMENTS
  • I am enclosing
  • Please find enclosed
  • Enclosed you will find

142
CLOSING REMARKS
  • Thank you for your help
  • Please contact us again if we can help in any way
    (there are any problems you have any questions.)

143
REFERENCE TO FUTURE CONTACT
  • I look forward to ...
  • hearing from you soon.
  • meeting you next Tuesday.
  • seeing you next Thursday.

144
THE FINISH
  • Yours faithfully, (If you don't know the name of
    the person you're writing to)
  • Yours sincerely, (If you know the name of the
    person you're writing to)
  • Best wishes,
  • Best regards, (If the person is a close business
    contact or friend)

145
(No Transcript)
146
TASK 40 - letters
  • One letter is making a reservation, the other is
    a letter of confirmation. Put the extracts in the
    right order to produce two correct letters.

147
Tasks 41 and 42
  • Writing letters

TASK 43 Replying the letters
148
LETTERS vs. E-MAILS and SMS
  • Advantages
  • Disadvantages

149
TASK 44 reading, discussion
150
BUSINESS E-MAILS
  • Important Points to Remember
  • Email is much less formal than a written letter.
    Emails are usually short and concise.
  • If you are writing to someone you don't know, a
    simple "Hello" is adequate. Using a salutation
    such as "Dear Mr Smith," is too formal.
  • When writing to someone you know well, feel free
    to write as if you are speaking to the person.
  • Use abbreviated verb forms (He's, We're, He'd,
    etc.)
  • Include a telephone number to the signature of
    the email. This will give the recipient the
    chance to telephone if necessary.
  • It is not necessary to include your email address
    as the recipient can just reply to the email.
  • When replying eliminate all the information that
    is not necessary. Only leave the sections of text
    that are related to your reply. This will save
    your reader time when reading your email.

151
EXAMPLES
  • Example 1 Formal
  • Hello,
  • I read on your web site that you offer Music CD
    copying for large quantities of CDs. I'd like to
    inquire about the procedures involved in these
    services. Are the files transferred online, or
    are the titles sent by CD to you by standard
    mail? How long does it usually take to produce
    approximately 500 copies? Are there any discounts
    on such a large quantity?
  • Thank you for taking the time to answer my
    questions. I look forward to your response.
  • Jane Finnegan Sales Manager, Young Talent
    Inc. (708) 5437 - 468

152
  • Example 2 Informal
  • At 16.22 01/07/2002 0000, you wrote
  • gt I hear you're working on the Smith account. If
    you need any information don't hesitate to get in
    contact with me. gt
  • Hi Tom,
  • Listen, we've been working on the Smith account
    and I was wondering if you could give me a hand?
    I need some inside information on recent
    developments over there. Do you think you could
    pass on any information you might have?
  • Thanks
  • Peter
  • Peter Thompsen Account Manager, Tri-State
    Accounting (698) 345 - 7843

153
TASK 45
  • Reply to the letter or email
  • You can choose the reply by letter or email

154
WORK
  • I only work part-time four mornings a week, and
    sometimes do overtime on a Saturday morning. I
    dont earn a big salary. Its a temporary job and
    I only have a six-month contract at the moment.
    But the working hours suit me as I have very
    young children. When they go to school I would
    like to find a permanent job and work full-time.
    What I like most about my job is working in
    complete silence! The only noise you can hear is
    of people turning pages and whispering.
  • I did a six-month training course at Technical
    College to get my qualifications and then I
    worked for a local company to get some
    experience. I worked long hours for a low salary
    so I resigned last year and became self-employed.
    I prefer working for myself. I dont work regular
    hours (sometimes people call me in the middle of
    the night) but you can earn a lot of money in
    this job, especially in the winter. If Im lucky,
    Ill be able to retire when Im 60!

155
Task 46 - match the words in the texts to
definitions!
  • A written legal agreement ____________________
  • The knowledge you get from doing a job
    ___________
  • A series of lessons to learn to do a job
    ______________
  • The time you spend doing a job ___________________
  • Working for yourself, not for a company
    ____________
  • To stop working when you reach a certain age
    _______
  • Left a job because you wanted to
    __________________
  • Lasting for a short time _________________________
    _
  • For only a part of the day or the week
    _______________
  • Exams youve passed or courses youve done
    _________

156
Task 47 - presentation
  • Choose a company (you can describe your own)
  • Describe the company (vision, data)
  • Describe your place of working, your job, likes,
    dislikes
  • Prepare a presentation for your colleagues
  • Be prepared for questions

157
Task 48 answering the letters
  • You can work in pairs or individual

158
Literatura
  • - Business Result Elementary in Pre-intrmedidate,
    založba Oxford University Press
  • - New English File Elementary in
    Pre-intermediate, založba Oxford University Press
  • - Across cultures, Nada Šabec in David Limon,
    Založba Obzorja
  • http//www.englisch-hilfen.de/en/
  • http//learnenglish.britishcouncil.org/en/grammar-
    and-vocabulary
  • http//learnenglish.britishcouncil.org/en/business
    -and-work

159
  • A business that makes nothing but money is a poor
    business.
  •   (Henry Ford)
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