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Welcome To EMOTIONAL INTELLIGENCE TRAINING

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EMOTIONAL INTELLIGENCE TRAINING 24 March 2009 Payyanur College Payyanur By ... (unlike traditional Intelligence Quotient (IQ) which is primarily innate) ... – PowerPoint PPT presentation

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Title: Welcome To EMOTIONAL INTELLIGENCE TRAINING


1
Welcome ToEMOTIONAL INTELLIGENCETRAINING
24 March 2009 Payyanur College Payyanur
  • By
  • C. Radhakrishnan

2
  • We are being judged by a
  • new yardstick not just how
  • smart we are, or by our
  • training and expertise, but
  • also how well we handle
  • ourselves and each other.

Daniel Goleman, Ph.D. Working with Emotional
Intelligence
3
Good Personality
  • Attributes of a person with Good personality?
  • Good physique
  • Pleasing manners
  • Personal and Professional integrity
  • Trustworthiness and reliability
  • Good control over body and mind

4
What is Emotional Intelligence?
  • Emotional intelligence is not about being nice
    all the time
  • It is about being honest.
  • Emotional intelligence is not about being
    touchy-feely.
  • It is about being aware of your feelings, and
    those of others.
  • Emotional intelligence is not about being
    emotional.
  • It is about being smart with your emotions.

5
According to Daniel Goleman
  • A set of key skills, abilities and competencies
    that can be learned by anyone. (unlike
    traditional Intelligence Quotient (IQ) which is
    primarily innate)
  • He writes that emotional intelligence include
    such skills as being able to motivate oneself,
    being persistent in facing obstacles and achieve
    goals, controlling impulses and delaying
    gratification, controlling ones moods, thinking
    rationally, empathizing with others and hoping.

6
Todays Training Will Help You
  • Understand emotional intelligence and why it is
    important to personal and professional success.
  • Recognize five competencies you can work on to
    increase your level of emotional intelligence.
  • Listen to and employ your emotions for better
    decision making.
  • Show you care, and build trust by displaying
    sensitivity and concern.
  • Use your energy and enthusiasm to motivate others.

7
Saarni, Carolyn (1999)American Folk Theories
of Emotion
  • The volcano theory (If you dont vent your
    emotions, youll explode)
  • The tidal wave theory ( Dont ever lose control
    because your feelings will overwhelm you)
  • The out-of-sight/out-of mind theory (If you dont
    think about your feelings, they will go away)
  • The Vulcan theory ( Your emotions are irrational
    and illogical, they only get in the way of
    solving problems)

8
Personal Benefits ofEmotional Intelligence
  • Greater career success
  • Stronger personal relationships
  • Increased optimism and confidence
  • Better health

9
Professional Benefits ofEmotional Intelligence
  • Effective leadership skills
  • Improved communication
  • Less workplace conflict
  • Better problem solving skills
  • Increased likelihood of promotion

10
The Five Essential Competencies of Emotional
Intelligence
11
SELF-AWARENESS
12
SELF-AWARENESS
Do I believe ...
... my own self-perception and the evaluation of
others?
... what God says about me?
13
SELF-AWARENESS
  • Self-awareness includes recognition of our
    personality, our strengths and weaknesses, our
    likes and dislikes.
  • Developing self-awareness can help us to
    recognise when we are stressed or under pressure.
  • It is also often a prerequisite for effective
    communication and interpersonal relations, as
    well as for developing empathy for others.

14
SELF-AWARENESS
  • If you understand your own feelings you get a
    really great handle on how youre going to
    interact and perform with others
  • So one of the first starting points is, whats
    going on inside of me?

Mr. Chuck Wolfe President, C. J. Wolfe
Associates, LLC
15
Practicing Self-Awareness
  • Awareness of our own emotional states is the
    foundation of all the E.I. skills.
  • Learn to tune-in to your emotions they can
    give you valid information about your responses
    to stressful situations.
  • Recognize the importance of emotions even in
    technical fields.

16
Self-Regulation
Will
Skill
Strategies
Knowledge Base
Motivation
Meta Cognition Awareness
Deliberate Practices
Feedback
Attribution
Self-Efficacy
Regulation of ones Cognition
Knowledge of ones Cognition
17
Self-regulation
  • If we are in a heightened state of agitation
    or anger we cannot make good decisions, we cannot
    reason well.

Christine Casper Communication, Motivation
Management Inc.
18
Practicing Self-Regulation
  • Accept responsibility for choosing your own
    emotional responses.
  • Learn to reframe stressful situations into ones
    that are challenging.
  • Be aware of, and learn to manage, your own
    emotional triggers.

19
Self-Motivation
20
Self-Motivation
  • High performers are those who are able to see
    with some clarity to what degree they are
    responsible for a setback and to what degree it
    may be circumstance or other people, and as a
    result they are able to be more persistent.

Dr. J.P. Pawliw-Fry Co-Director, Inst. For
Health Human Potential
21
Practicing Self-Motivation
  • Recognize that emotions affect your performance.
  • Identify your explanatory style. When a
    setback strikes, resist asking whats wrong
    with me? Instead, ask what can I fix?
  • Work to achieve your flow state, being in the
    moment with work tasks.

22
Steps in the Motivational Cycle
23
8 mental steps to self-motivation
  • Use visual motivators Inspirational quote or
    poster - Cartoon or joke
  • Keep positive friends Those support and build
    you up
  • Read and listen well Books and tapes
  • Positive self-talk Be your own best encourager
  • Life can be tough -get used to it Life is not
    always fair its rarely easy. Stop thinking life
    should be easy.
  • Keep a positive attitude Choose your attitude
    towards your circumstances.
  • Take a break Take some time to re-charge your
    emotional and spiritual batteries.
  • Share with others Once you are motivated
    yourself, start motivating others. It will drive
    you to new heights of accomplishment!

24
Empathy
Types Of Empathy
The first Empathy is with a persons Actual
Situation
The second Empathy is with a persons Aspirations
25
Empathy
  • If people will stop for a moment and put
    themselves in another persons shoesit will help
    them modify their own behavior. It will help
    them develop relationships with those people.

Darryl Grigg, Ed.D. Co-Developer, American
Express Emotional Competence Program
26
Practicing Empathy
  • Empathy means recognizing, and responding
    appropriately to, the emotions of others.
  • By expressing empathy, you also create empathy in
    others.
  • Realize that emotions impact such measurable
    goals as productivity and safety.

27
Effective Relationships
28
Creating Effective Relationships
  • Employ all your emotional competencies
    awareness, regulation, motivation, and empathy
    to
  • Influence and persuade others.
  • Build consensus and support for team goals.
  • Motivate and inspire yourself and others to
    achieve those goals.

29
Ten Commandments Of Human Relationships
  • Speak to People
  • 2. Smile at People
  • 3. Call People by Name
  • 4. Be Friendly and Helpful
  • 5. Be Cordial
  • 6. Be Genuinely Interested In People
  • 7. Be Generous With Praise
  • 8. Be Considerate
  • 9. Be Alert
  • 10. Have a Good Sense of Humour
  • Don't take yourself too seriously. When you add
    lots of patience, and humility, you will have a
    recipe for enduring success.

30
Emotional Intelligence Map
To Sum Up
Self-Awareness Empathy Emotional Awareness
Understand Others Accurate
Self-Assessment Developing Others
Self-Confidence Service Orientation Self
Management Leveraging Diversity Self
Control Political Awareness
Trustworthiness Social Skills
(Relationships) Conscientiousness
Influence Adaptability
Communication Innovation Conflict
Management Motivation Leadership
Achievement Drive Change Catalyst
Commitment Building Bonds
Initiative Collaboration Cooperation
Optimism Team Capabilities
31
How to Increase Your EQ
To Sum Up
  • Conduct a personal inventory.
  • Analyze the setting identify skills needed.
  • Enlist trusted friends.
  • Focus on a few competencies.
  • Practice, practice, practice.
  • Be observant and reflective.
  • Dont expect immediate results.
  • Learn from your mistakes.
  • Acknowledge your successes.

32
To Sum Up
  • "And so there's a real pay-off. The people who
    will become the leaders, the people who will
    become the star performers, are the ones who have
    the strengths in the key emotional intelligence
    abilities.

Daniel Goleman, Ph.D. Founder, Emotional
Intelligence Services
33
References
  • Gardner, H. (1983). Frames of Mind. New York
    Basic Books.
  • Goleman, D. (1995). Emotional intelligence. New
    York Bantam Books.
  • Mayer, J.D., Salovey, P., Caruso, D. (2000).
    Models of Emotional
  • Intelligence. In Ed. R.J. Sternbergs Handbook of
    Intelligence (pp. 396-420). Cambridge, UK
    Cambridge University Press.
  • Liptak, J.J. Using Emotional Intelligence to help
    students succeed in college. Journal of
    Employment Counseling.

34
Thanks!
?
  • You can always email me for clarification or
    assistance.
  • smartteacher_at_rediffmail.com
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