The ISM Code & Safety Management Seminar

1
CBT 1 - Understanding the ISM Code
2
Course Format

• Course is made up of this PowerPoint
  presentation and accompanied by the small
  questionnaire next to you!
• Advance through the slideshow as you need by
  hitting the ENTER key on your keyboard!
• You should be able to complete within 2 hours
• Introduction to Management System
• The ISM Code
• The HSC QMS

3
Check on yourself
Please read the questionnaire and answer the
questions to your best knowledge without
consulting this presentation or an instructor.
Be fair to yourself! Complete it (not more than
8-10 minutes), turn it around and continue here.
4
1. Introduction Management System
5
Guidance
You can refer to

• Agency personnel
• SOLAS
• The ISM code booklet
• HSC Quality Manual
• HSC Fleet Manual
• HSC Crew Management Manual
• Infomanager software

6
Abbreviations

• ISM - International Safety Management System
• DOC - Document of Compliance
• SMC - Safety Management Certificate
• ISMA - International Ship Manager Association
• ISO - International Standardizing Organisation
• DP - Designated Person

7
Management Systems

• At the end of this introductory session,
  participants should be able to define what is
  meant by a Safety Management System (SMS)
• Its role in Quality Management
• The functional requirements of a Safety or
  Quality Management System and
• Understand the requirements for focusing on the
  software elements of the system rather than on
  the hardware elements as in the past.

8
What is Safety?

• Safety can be defined as -
• The state in which the risk of harm (to persons)
  or damage (to property or the environment) is
  limited to an acceptable level.

9
What is Safety?

• It can also be thought of as Freedom from
  Danger
• In the maritime sense, this refers to freedom
  from danger for the ship, the crew and the
  environment.
• Safe Ship Management is the major aspect of
  Quality Ship Management.

10
Managing Safety

• It is never possible to eliminate all risk, but
  through careful and systematic management of
  onboard activities, we can considerably reduce
  the risk of accidents occurring.
• Ways to control or eliminate risks and dangers
  include -
• Following Procedures
• Proper communication
• Use of PPE
• Planning Supervision of Work
• Training/Familiarisation
• Permits to Work, etc

11
Inter-Relationship

• Safety Management Systems
• are 85 of
• Quality Management Systems

12
What is Quality?

• Quality is the totality of features and
  characteristics of a service to satisfy stated or
  implied needs
• Examples of features characteristics of a
  shipmanagement service are -
• Price, Economy of Use, Experience, Safety,
  Communication Reputation.
• You as crew onboard have a direct impact on all
  of the above 6 items.

13
What is Quality Management?

• A Quality Management System is specifically
  designed to offer independent assurance that the
  supplier (SHIPMANAGEMENT COMPANY) is capable of
  consistently delivering the service to the
  specifications required by the customer (OWNER OR
  CHARTERER).

14
Hardware v Software

• What has the greatest effect on safety ?
• The provision of equipment (hardware), does not,
  in itself make the ship safe. It merely provides
  that the ship has the capabilities to prevent
  some eventualities from endangering the ship.
  
• Of more significance, is the ability of the crew
  (software) to operate a ship and its equipment in
  a safe manner.
• Studies of casualties have shown, that on a
  number of occasions, the human element was a
  major contributing factor (up to 85)!

15
Hardware v Software

• Previous regulations focusing only on hardware
  (remember equipment focused) include -
• SOLAS
• MARPOL 73/78
• Load Line
• ILO 147
• Classification Society Survey Rules.
• Recent legislation (the ISM Code STCW 95)
  focuses on the ability of the shore management
  and crew onboard (remember software) to operate
  the ship and its equipment in a safe manner, with
  continuous regard for environmental protection.

16
Safety Management

• Activities of shore based organization that
  determines the safety policy, objectives,
  responsibilities, support and controls the work
  activities of the crewmembers onboard
• It is the responsibility of all levels of a
  companys management. Its implementation,
  involves all personnel in the organization

17
Company Objectives

• Safety Management objectives of the Companies
  are to -
• provide for safe practices in ship operation and
  a safe working environment
• establish safeguards against all identifiable
  risks and
• continuously improve the safety management skills
  of personnel ashore and onboard, including
  preparing for emergencies, related both to safety
  and environmental protection.

18
In Addition

• The Safety or Quality Management System must
  ensure -
• compliance with mandatory rules and regulations
  and in addition
• that applicable codes, guidelines and standards
  recommended by IMO, Administrations,
  Classification Societies and other maritime
  industry organizations are taken into account.

19
Why We Have A System?

• Because most accidents occur due to violations of
  basic safety principles or
• the failure to follow established work
  instructions or procedures or
• due to lack of proper training or
  familiarization.
• Having a written system onboard ensures that all
  crew are given sufficient guidance and training
  to operate the ship the way the company wants it
  done, there is no room for flexibility.

20
Functional Requirements of a Safety Management
System

• A Safety Environmental Policy
• Defined Levels of Authority between and amongst
  Shore and Shipboard Personnel including the
  Designated Person
• Clear statement regarding Masters Authority
• Written Instructions Procedures for tasks
  onboard related to safe operation of the ship and
  protection of the environment
• Maintenance, Testing Inspection program
• Emergency Preparedness Contingency Planning

21
Functional Requirements of a Safety Management
System

• Procedures for Reporting Accidents
  Non-Conformities
• Crew Training Familiarisation
• Procedures for Internal Audits, Masters
  Management Reviews
• Record Keeping and
• Document Control Procedures.

22
The 3 Cs

• Commitment, Common Sense Communication
• These are the cornerstone of onboard quality
  safety management
• Communicate with each other at all times
• Apply common sense to all aspects of your work
  If youre unsure - ASK.

23
Commitment
Without your commitment, a Safety and Quality
System can not work!

• Effective safety management is hard work but not
  impossible
• Do not leave safety to the Captain, Chief
  Engineer and Chief Officer
• All seafarers have a responsibility for the safe
  operation of their ship and for pollution
  prevention.

24
Recap - Management Systems

• What is a Management System ?
• The application and documentation of Common
  Sense.
• Basis for more effective management control.
• Requires commitment from the top.
• Requires total company involvement.

25
Take a break, before you carry on! 10 minutes.
26
2. The ISM Code

• The International Management Code for the Safe
  Operation of Ships and for Pollution Prevention
• or
• The International Safety Management Code
• or
• The ISM Code

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Part 2 is aiming at

• At the end of this session, participants -
• should be able to state the the objective,
  purpose and intent of the ISM Code
• will have an insight into the history and
  relevant dates relating to the development and
  implementation of the Code
• should understand how the ISM Code translates
  into the Operations Manuals onboard the ship
• will understand the ISM certification
  arrangements for both Company and ships and
• will also be made aware of the benefits and
  advantages to a shipmanagement company in
  complying with the ISM Code.

28
The ISM Code - What is it?

• The only internationally accepted standard for
  the safe management and operation of ships for
  pollution prevention
• Chapter IX of SOLAS convention
• Therefore compliance is mandatory under
  international maritime law.

29
Objectives of the ISM Code

• to ensure safety at sea
• the prevention of human injury or loss of life
  and
• the prevention of damage to the environment,
  particularly, the marine environment and to
  property.

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Purpose of the ISM Code

• Is to ensure appropriate management by shipping
  companies, covering ALL aspects of their
  shipmanagement operations -
• Cargo Operations
• Navigation
• Machinery or Engine Room Operations
• Maintenance
• Testing Inspection of Equipment of
  Machinery/Equipment
• Emergency Preparedness Contingency Planning
• Recruiting, Selection and further training of
  Crew
• Control of all documentation
• Supplying of Stores Spare Parts, etc.

31
To whom does it apply?

• Company management from the very top level to
• All shore staff
• The Master
• Officers and
• Ratings onboard the ships.

32
I n t e n t

• The ISM Code is intended as a means of
  encouraging continuous improvement of safety
  management skills for persons within the maritime
  industry, that can be applied to all ships
• The Safety Management System becomes a living
  system and must allow for continual updating
  through reviews, audits and a reporting system
  being established between ship and shore.

33
Continuous Improvement

• Nothing is perfect
• As in life, we are always striving to make things
  better
• The management system requires that companies
  learn from past experiences and take steps to
  prevent the recurrence of past problems
• Be open to suggestions for improvement in your
  work and
• Look for ways to improve safety onboard and
  report them.

34
H i s t o r y

• IMO Resolution A.647 (16) - 1989.
• Guidelines on Management for the Safe
  Operation of Ships and for Pollution Prevention
  was the first set of management guidelines for
  the marine industry.
• IMO Resolution A.680 (17) - 1991.
• Recognised the need for an appropriate
  organization of management to respond to the
  unique needs of shipboard personnel.
• IMO Resolution A.741 (18) - 1993.
  
• A shift from the IMO philosophy of hardware
  regulations to the software element of ship
  management.

35
Relevant Dates

• Adopted into SOLAS in 1994.
• Mandatory for passenger ships, including high
  speed craft, tankers, bulk carriers and high
  speed craft carrying cargo of 500 grt and over on
  1st July 1998.
• Mandatory for all other cargo ships, and self
  propelled mobile offshore drilling units of 500
  grt and over on 1st July 2002.

36
Why the Manuals / Electronic Systems ?

• The ISM Code gives guidance only, it does not
  tell the Company how to operate their ships
• To comply, the Company using its specialized
  knowledge and experience has written their own
  Safety or Quality Management manuals for their
  fleet
• These manuals cover ALL aspects of shipboard
  operations and shore based support
• They clearly define the way the ships are to be
  operated

37
The Safety or Quality Management System

• Other companies manuals may look different, but
  the intent is just the same, its just that
  different companies operate in slightly different
  ways
• Once implemented onshore and onboard, the system
  is audited for compliance with the ISM Code
  requirements
• Once compliant, a certificate is issued.

38
ISM Certification

• The shipmanagement company is issued with a
  Document of Compliance (DoC), this confirms that
  their management system complies with ISM
  requirements
• Each ship, upon compliance, will be issued with a
  Safety Management Certificate (SMC), this
  confirms that the ship complies with the
  companys management system
• Both certificates are valid for 5 years, but
  their status is reviewed on a regular basis.

39
ISM Certification

• All seafarers must be aware that without a valid
  SMC, your ship will not be allowed to trade
  (sail)
• A ship that cannot sail does not need a crew -
  jobs will be put at risk
• Commitment to safety is not a one time event, it
  is ongoing everyday whilst you are onboard and on
  vacation
• The ISM code applies to all Ship managers around
  the globe with the same standards and
  requirements!

40
What are the Benefits ?

• Quality/Safety awareness program for all staff
• Significant savings in efficiency, productivity,
  insurance, and an increase in profit and customer
  confidence and satisfaction
• Less exposure to critical liability claims in the
  event of a major casualty
• Avoidance of duplication and waste of effort
• Continuous improvement of the system and
  therefore company performance and
• Improvement in morale throughout the company.

41
What are the Advantages ?

• Reduction in operational errors, therefore costs
• Reduction of accidents to personnel
• Protection and safe guarding of property
• Protection of our nature and environment
• Formal control of the system and of
  non-conformance
• Can be used as a marketing aid
• International acceptance of the companys
  management standard and
• An accepted means of interface between the Client
  and the Company regarding the quality of service.

42
Part 2 - review

• During this session, we have -
• stated the the objective, purpose and intent of
  the ISM Code
• studied the history and relevant dates relating
  to the development and implementation of the
  Code
• explained how the ISM Code translates into the
  Operations Manuals onboard the ship
• explained the ISM certification arrangements for
  both Company and ships and
• covered the benefits and advantages to a
  shipmanagement company in complying with the ISM
  Code.

43
Lets make a break, before we carry on! 20 minutes
44
 
 
Part 3 The HSC Quality Management System

Hanseatic Shipping Co. Ltd
45
W a r n i n g !

• Quality Safety Systems are living documents
  that are continually updated and modified to
  improve their ease of use and effectiveness
• Any reference to the Hanseatic QMS is correct at
  the time of writing this presentation
• The information given here referring to the HSC
  QMS must treated with caution, reference must
  always be made to the latest appropriate
  shipboard documentation or electronic stored data
  when cross referencing with this presentation.

46
ISMA

• The International Ship Managers Association
• Founded by HSC and four other leading ship
  management companies in 1989
• Objective was to promote the highest standards of
  safe ship operation and environmental protection,
  at a time when no other standards for safe
  shipboard operations existed.

47
The ISMA Code

• ISMA members wrote their own guidelines for the
  promotion of high quality ship management
• These guidelines were issued before the ISM Code
  became mandatory
• Whereas the ISM Code focuses on the ship (safety
  and environmental protection), the ISMA Code
  focuses on all the major activities of a ship
  management organisation.

48
Which Code applies?

• Hanseatics QMS complies with both the ISM Code
  and the ISMA Code. Our offices and ships will
  therefore be audited against the requirements of
  BOTH codes
• All ships are audited in line with the ISM Code
  as this is a mandatory requirement
• Only selected ships are audited against ISMA
  requirements - this is sufficient for HSC to
  prove compliance
• However, we at Hanseatic firmly believe that our
  compliance with the ISMA Code produces a higher
  quality ship management service to our clients.

49
HSC Objectives

• Closer Communication - leads to better
  understanding for all concerned regarding safety
  environmental issues
• Strict Compliance - with Company policy,
  mandatory rules regulations
• Understanding - Company policies to ensure safety
  of human life and protection of the environment
• Accepting Criticism - on day to day working
  practices both onboard and ashore
• Continuous Improvement - in all that we do.

50
The Onboard Quality Management System

• Composed of -
• The Quality Manual
• Safety Environmental Policy
• Work Procedures and Instructions (Fleet Manuals
  Vol 1, 2 3 Operational Procedures and
  Contingency Plans Manual) Forms and Records.
• Think of it as a shipboard operation safety
  reference library. It is available for use at any
  time.
• Computerized SMS on most FM ships since 2003
  (Infomanager)

51
ISM Chapter 2 - HSC Safety Environmental Policy

• It is a statement of Hanseatics commitment to
  operate ships safely and also to protect the
  marine environment
• We also make a commitment to you as our crew
  onboard that we will extend all possible support
  in order to ensure that your ship is a safe and
  healthy place to work

52
HSC Safety Environmental Policy

• In order to meet our commitment, we require all
  our seafarers to follow all instructions/procedure
  s provided in our Quality Management System.
• Only this way can we be sure that our ships are
  operated to consistently high safety and
  pollution prevention standards.

53
HSC Safety Environmental Policy

• Each policy is signed by the HSC senior
  management
• It is available in various locations around your
  ship
• Study it and remember what it stands for.

(It is a key question in every audit!)
54
ISM chapter 3 Responsibilities Authority

• Anyone within the Company who has a task related
  to safe ship operations, must have their duties
  responsibilities defined
• This also includes any persons who, should they
  do their job wrongly, could cause an accident
• It therefore applies to all crew onboard the ship.

55
Responsibilities Authority

• Refer to Fleet Manual Vol 3, Chapter 3, Appendix
  01 where main duties and responsibilities for all
  crew onboard ship can be found
• It is YOUR responsibility to know what others
  expect of you when you work
• If you have questions, address them to your Head
  of Dept.

56
Responsibilities Authority

• Responsibilities Duties are stated in order to
  avoid misunderstandings, avoid duplication of
  work and to ensure that all tasks are completed
  by the appropriately trained and competent
  crewmember
• They cannot be changed without the permission of
  the Company
• Dept Heads are responsible for ensuring
  compliance.

57
ISM chapter 4 Designated Person

• Is the person onshore that has been placed in
  charge of monitoring the safe operation and
  pollution prevention activities of all the
  vessels under management.

58
Designated Person

• He has direct access to the highest levels of
  company management
• He is also responsible for ensuring that the
  management makes adequate resources and shore
  based support available to the vessels.
• Knowing his Name and Contact details is essential!

It is a key question in every audit!
59
Designated Person

• He is part of the QMS Dept and is your link
  between the ship and the shore
• He is your point of contact if you require any
  assistance regarding safe ship operation or
  pollution prevention
• He has the technical expertise of Hanseatic
  behind him to help answer your questions relating
  to the implementation or compliance with the HSC
  Quality Management System onboard.

60
HSC Designated Person (DP)
Captain David Bell
61
ISM chapter 5 - Masters Responsibility

• To implement and maintain the HSC Quality
  Management System onboard the ship
• To ensure that ALL crew understand and follow the
  company instructions
• To manage all activities onboard, ensuring safety
  and pollution prevention at all times and
• To motivate crew to constantly improve and
  demonstrate their safety knowledge.

62
Masters Responsibility

• the Master must verify that ALL Company
  requirements are followed
• that he carries out a review of the Quality
  Management System during each contract onboard.

63
ISM chapter 5.1.5 - Masters Review

• Refer to Quality Manual Chapter 1, Section 3.5.1
  (v)
• As the system is a living system that is
  constantly capable of improvement, the Master
  through the Shipboard Management Committee is
  required to provide feedback to the Company
  regarding the effectiveness of the system
  onboard
• As it is the ships crew that follow the system
  on a daily basis, he is best placed to give
  detailed information regarding areas for
  improvement.

64
ISM chapter 5.2 - Masters Authority

• Refer Quality Manual Chapter 1, Section 3.5.1
  (i)
• The Master is issued over-riding authority in
  matters relating to Safety, Pollution Prevention
  Requesting Company assistance as required!

65
ISM chapter 6 - Resources Personnel

• It is Hanseatics responsibility to supply crew
  that are qualified, certified for the rank and
  medically fit
• The Master must be properly qualified for
  command and
• Hanseatic also makes available resources for
  training and upgrading of crew knowledge.

66
ISM chapter 6.3 - Onboard Training
Familiarization

• All seafarers must be familiarized with the ship,
  the safe operation of equipment onboard and their
  duties/responsibilities under our Quality
  Management System
• In order to achieve this, onboard training must
  be carried out regularly.

67
Onboard Training

• Training must not be limited to Fire Boat
  drills
• It must include the correct use of all machinery
  and equipment onboard as well as
• The training of crew for their next rank
• All onboard training is to be recorded (Masters
  File 3.7).

68
ISM chapter 6.5 shore based Training

• Hanseatic is responsible for providing training
  which may be required in support of the QMS
• Training Requirements for ships crew must be
  identified and reported on the Appraisal Report
  (Form 22)
• HSC Agencies will then arrange training during
  the vacation period.

69
ISM chapter 7 - Procedures Work Instructions

• Clearly states how HSC wants the ship to be
  operated
• Contains -
• Details of Responsibilities
• Instructions on how to carry out critical tasks
  in order to promote safe ship operations and
  protect the marine environment
• Record Forms and Checklists
• Good safety advice.

70
The Quality Manual

• Presents a general overview of the Quality
  Management System
• Known as the what manual
• Describes, in general, what management controls
  the Company has put in place, to meet the ISM
  Code requirements.

71
Fleet Manuals

• Know as the how, who, when where
  manuals or the shipboard operations manuals
• Fleet Manual Vol 1 contains information on Safety
  Risk Management
• Volume 2 contains information relating to the
  Technical Management of the vessel
• Volume 3 contains information relating to General
  Onboard Administration and Cargo Matters.

72
INFOMANAGER (IM)
In 2003 HSC has introduced an electronically
based SMS on most vessels of the FM fleet which
is deemed to greatly reduce the paperwork on
board our ships. Alterations and amendments in
Forms and Procedures will be updated directly and
are immediately available online. IM becomes an
approved controlled tool! Manuals, on vessels
equipped with IM will automatically
become uncontrolled. Any printout from IM will
be an uncontrolled document!
73
Operational Procedures Contingency Plans

• Part general and part ship specific
• To be reviewed by shipboard management committee
  and any suggestions or requirements for change
  must be presented to the QMS Dept and/or
  Designated Person.

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Operational Procedures Contingency Plans

• Contents
• Operational Procedures
• Cargo Handling Procedures
• Distress Message Transmission
• Fire Detection Protection System
• Security Procedures
• Emergency Contingency Plans
• Resource Conservation
• Mooring Mooring Winches
• List of Essential Equipment.

75
Record Keeping - Masters File 5.2

• It is necessary to keep a record of all
  activities that have been undertaken as part of
  the QMS
• Can use reports, forms, checklists and log book
  entries
• Required by any Quality Assurance System as it
  provides evidence that the system has been
  followed correctly
• Auditors will examine samples of shipboard
  records during the audit.

76
Record Keeping

• In the event of an accident, investigators will
  look for the paper trail
• Documents in a chronological order showing what,
  when, how, who, where and why things happened
• Good records will help protect the parties that
  you represent from un-necessary claims
• More importantly, they will show that you acted
  with due diligence.

77
ISM chapter 8 - Emergency Preparedness

• Even on the best managed vessels, things can
  still go wrong
• Crew must be confident to respond to any type of
  emergency situation
• There are programs for emergency drills and
  training in the use of emergency equipment.

78
ISM chapter 9 Reporting Analyses of Non
Conformities, Accidents Hazardous Occurrences

• Onboard safety will only get better by reporting
  what has gone wrong and then, making changes to
  improve things
• You must report ALL non conformities, accidents
  and hazardous occurrences to your Dept Head.

79
Non Conformities

• Defined as
• An event where something or someone has not
  complied with an element of the HSC QMS not in
  accordance with system or procedure
• It maybe potentially hazardous and requires
  improvement to prevent recurrence
• Usually highlighted as a result of an inspection.

80
Accidents

• Accidents are defined as unexpected happenings
  where someone is injured, something is damaged or
  pollution has occurred

81
Hazardous Occurrences (Near Miss)

• Are situations that have the potential to become
  accidents
• This time we were lucky, the danger was
  identified before it resulted in an accident
• Next time, under different circumstances, it
  might become an accident!

82
Hazardous Occurrences (Near Miss)

• Occur frequently in everyday life
• These are the situations that we must learn from
• This time, no injury, damage or pollution
  resulted, however without improvement - who knows
  what will happen the next time?

83
ISM 9.2 Corrective Actions

• The work instruction or procedure may require
  review, amendment or updating
• More supervision or training maybe required or
• Better quality equipment may need to be provided
• Whatever corrective action is decided, it must
  prevent recurrence of the original deficiency.

84
Benefits of Reporting

• Lessons are learnt, updates and changes to the
  system are made and passed on to other vessels
  within the HSC fleet
• Statistics can be compiled and provided to 3rd
  parties upon request, promptly and accurately!
• Reoccurrence might be avoided on other ship under
  HSC management

85
ISM chapter 10 - Maintenance of the Ship
Equipment

• Planned Maintenance Systems are in place on your
  ship to ensure that
• The ship and all onboard equipment is kept in
  good operating condition
• Standby equipment is regularly tested and ready
  for immediate use.

86
ISM 10.2 - Inspection Test

• Routines for the inspection and testing of all
  shipboard equipment are in place
• Ensure that these routines are followed and
  records of inspection test are maintained
• Any deficiencies discovered must be reported to
  HSC and rectified as soon as possible.

87
ISM 10.2 - Reporting of Maintenance Non
Conformities

• Machinery failure, repair or maintenance must be
  reported to the Technical Superintendent
• Only if the equipment failure affects safety of
  the ship or pollution prevention, should these
  deficiencies be reported to QMS using forms
  106/107.

88
ISM 10.3 - Critical Machinery/Equipment

• Is identified as machinery, the sudden failure
  of which may place the ship or the crew in a
  hazardous situation
• The RMS provides specific maintenance aimed at
  promoting the reliability of all equipment and
  systems onboard the ship.

89
ISM chapter 11 - Documentation

• All management systems involve paperwork
• Instructions, records, checklists requisitions,
  etc
• Also includes makers instructions and ships
  plans/drawings
• Effective document control helps keep all this
  paper in order.

90
ISM 11.1 - Document Control

• Control is exercised to ensure that ALL
  information in use onboard is the latest edition
• Changes to any documents are reviewed and
  approved by authorized persons
• Obsolete documents must be removed.

91
Copying Controlled Documents

• Copies of selected pages can be made for training
  purposes
• i.e. duties/responsibilities or specific
  procedures
• Any copied documents MUST be clearly marked
  UNCONTROLLED
• Copied pages are to be used for a short time only
  and then disposed of.
• Printouts from Infomanager are uncontrolled
  documents

92
Directives Circulars

• Issued by individual departments within HSC
• Advises manual holders of the parts of the system
  that have been updated or revised
• As such, the information contained in the
  Directive or Circular supersedes all the
  applicable contents within the manuals
• For ease of reference, Masters must indicate
  sections of the manuals that have been superseded
  by a Directive or Circular.

93
Directives Circulars

• Printed on blue and green paper kept in a
  separate file for ease of reference
• Crewmembers must review all latest Directives
  Circulars (Masters File 5.2) upon re-joining the
  vessel - this will bring you up to date with
  latest revisions
• Directives and Circulars are incorporated into
  the QMS at the end of each year, so as to reduce
  constant revision of the system.

94
ISM 11.2 - Documentation

• Hanseatic has established a filing system for
  your ship
• Ensure that all files, documents are labeled and
  stored in the correct location. Refer to FM Vol 3
  Ch 2 - Senior Officers Files
• Filing cabinets or lockers must be clearly
  labeled, this will make reference easier and
  assist with onboard organization.

95
ISM chapter 12 - Company Verification, Review
Evaluation

• Company confirms the effectiveness of the system
  by performing audits
• Quality Safety Officers will audit your ship at
  least once per year
• An audit is a means of comparing the actual
  practice onboard against the written procedures.

96
ISM 12.1 - Audits

• Any discrepancy between actual practice and
  written procedure will be noted as a Non
  Conformity and will require corrective action to
  remedy the deficiency
• Internal Audits are useful tools for identifying
  system weaknesses and for ensuring continuous
  improvement.

97
ISM 12.2 - Management Review

• After a series of shipboard audits, patterns of
  non conformity can be established
• These are used by management to review the
  effectiveness of the system
• Other data used includes Masters Reviews,
  Accident Hazardous Occurrence Reports, 3rd
  Party Audit Reports, etc.

98
ISM 12.2 - Management Review

• Once the Company is aware of their areas of
  weakness, they can decide on the best form of
  corrective action
• Amend the written instructions
• Increase supervision
• Ensure crew are properly trained/familiarised
• Make sufficient resources available for the above.

99
ISM chapter 13 - Certification, Verification
Control

• A copy of the DoC must be available onboard the
  ship
• The original SMC must be available onboard the
  ship
• Both certificates are trading certificates

100
The Hanseatic Quality Management System
You have just completed a basic introduction
into The 13 elements of the ISM Code How the
13 elements have been incorporated into the
Hanseatic QMS. In order to become fully familiar
with the QMS, you must make time onboard to read
the manuals / consult Infomanager and apply what
you read. With the knowledge you have now,
please take the questionnaire and check on all
questions again!
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F i n a l l y

We hope you will find this course useful and we
could enhance or review your knowledge about
ISM! If you have any comments please write them
down and send them to the HSC Crew Operation
Manager! Thanks for participating and we wish you
always safe sailings!