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Diurus Oleh:

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Sistem Latihan Total Diurus Oleh: AZ SMART INTEGRATED PARTNERSHIP SDN BHD 10, Jalan Pusat BCH 1/3, Bandar Country Homes 48000 Rawang Selangor Darul Ehsan – PowerPoint PPT presentation

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Title: Diurus Oleh:


1
Sistem Latihan Total
Diurus Oleh
AZ SMART INTEGRATED PARTNERSHIP SDN BHD
10, Jalan Pusat BCH 1/3, Bandar Country
Homes 48000 Rawang Selangor Darul Ehsan Tel
6-03-6733 1940 Fax 6-03-6733 1965
INTEGRASI DENGAN INTEGRITI
2
CONTENTS
AZ SMART INTEGRATED PARTNERSHIP SDN. BHD.
Vision
. 5 Mission
5 Corporate
Philosophy . 5
Corporate Information
5 Subsidiaries Company
.. 7 ATTITUDINAL AND MOTIVATIONAL
COURSES Membina Sikap Potitif Dan Nilai-nilai
Bersama .. 9 Peningkatan Etika
Kerja Dan Nilai Moral Positif . 10
Enhancing The Culture Of Excellence And
Professionalism In Organization
. 11
Clerical Development Program
. 12 Psychology Of Winning
13 Work Ethics
And Professionalism An Islamic Perspective
14
Inisiatif Pembangunan Potensi Ke Arah
Kecemerlangan (IMPAK)
15 MANAGEMENT DEVELOPMENT COURSES
Penyeliaan Efektif
. 17 Perkhidmatan Pelanggan Berkualiti
. 18 Perkhidmatan Pelanggan
Berkualiti Melalui Telefon . 19 7QC
Tools For Quality Improvement
. 20 Five S Creating Productive Workplace
Using The Art Of Visual Management
. 21 Total
Quality Management .
22 Building A Winning Team
23 Menguruskan Kakitangan Dengan
Berkesan 24 Peningkatan
Profesionalisma Pemandu 25
Teknik Perundingan Yang Berkesan
26 Pengendalian Majlis
Dan Etika Sosial .. 27
Problem-Solving And Decision-Making Skills
28 Effective Time Management
29 Counseling As A
Management Skill .. 30
3
CONTENTS
  • MANAGEMENT DEVELOPMENT COURSES
  • Leadership And Human Relations For Managers
    31
  • Identifying And Resolving Organizational
    Conflicts 32
  • Handling Non-performing Employees
    33
  • Managing Stress
    34
  • Building Interpersonal Skills Through Effective
    Communication 35
  • Finance Management For Business Managers
    36
  • English Business Communication
  • Bring Out The Best In You (BOTBIY) an
    effective presentation 37
  • Effective Writing Intermediate Level of
    Proficiency 38
  • Grammar At Work (G.A.W)
    39
  • Useful Everyday Communication For Support Staff
    40
  • Employment Law, Disciplinary Procedure And
    Domestic Inquiry 41
  • Pelaksanaan OSH Act 1994 And Regulation 1996
    42
  • ADVANCED CORPORATE MANAGEMENT COURSES

4
AZ Smart Integrated Partnership Sdn Bhd (518664-W)
  • Vision
  • Mission
  • Corporate Philosophy
  • Corporate Information
  • Our Strategy
  • Subsidiaries Company

5
Vision To be the leading integrator of the entire
business community sharing abundant resources to
enhance performance and mutual profit.
  • Mission
  • Facilitating a business throughout its whole
    phases of
  • development, and ensuring its natural progresses
    through
  • resources sharing and mutual support.
  • Corporate Philosophy
  • Our commitment is to provide the best expertise
    and to
  • deliver the best ideas, products, and services
    that meet
  • the highest quality requirements. We are
    willing to uphold
  • the basic principles which are integrity,
    accountability, and
  • responsibility, to benefit long term
    relationship in guiding
  • us in the integration of our project management
    activities.

6
Corporate Information
Registered Name ? AZ Smart Integrated
Partnership Sdn Bhd   Company No ?
518664-W Incorporated ? 8th June,
2001   Address ? Wisma AZ Smart 10, Jalan
Pusat BCH 1/3 Bandar Country Homes 48000
Rawang Selangor Darul Ehsan Telephone ?
603 6733 1940 Fax ? 603 6733 1965 Board
of Directors ? Dr. Ahmad Zaki Ismail ? Abu
Bakar Othman   Bank ? Southern Bank
Berhad Bukit Tunku Kuala Lumpur Authorized
Capital ? RM 100,000-00 Paid-Up Capital ?
RM 100,000-00
Management Team Chairman/Executive
President ? Dr. Ahmad Zaki Ismail Director Of
Training ? Nor Hashim Ahmad Director Of
Consultation ? Nurul Huda Mat Nor Principal
Consultant ? Zubli Zainordin Principal
Consultant ? Dr. Mohd Sobree Ali Chief
Business Development ? Fauziah
Dolmat Chief Executive Officer ? Abu
Bakar Othman Chief Operations Officer ? Khairulf
ikri Mokhtarudin Chief Administration Officer
? Moh Rohimi Ismail Chief Public Relations
Officer ? Julia Baskaran
7
Subsidiaries Company
Ultimate Food Industries Sdn Bhd (520747-M) SJA
Infotech Sdn Bhd (543341-K) SJA Technology Sdn
Bhd (465918-K) Atlantic Rank (M) Sdn Bhd
(236440-M) Ansoft Technologies Sdn Bhd
(497885-D) Sales Excellence Training Sdn Bhd
(360830-P) Rezka Enterprise (873908-P) Triple Zek
HR Management Services Sdn Bhd.(544699--V) Dynac
oral System And Services Sdn Bhd .
(261047-H) Dynacoral Sdn Bhd (246835-A) Mandarin
Star Sdn Bhd (280360-H)
8
ATTITUDINAL AND MOTIVATIONAL COURSES
  • Membina Sikap Potitif Dan Nilai-nilai Bersama
  • Peningkatan Etika Kerja Dan Nilai Moral Positif
  • Enhancing The Culture Of Excellence And
    Professionalism In Organization
  • Clerical Development Program
  • Psychology Of Winning
  • Work Ethics And Professionalism An Islamic
    Perspective
  • Inisiatif Pembangunan Potensi Ke Arah
    Kecemerlangan (IMPAK)

9
KURSUS
MEMBINA SIKAP POSITIF DAN NILAI-NILAI BERSAMA
KOD AMC 01
TEMPOH 3 hari (residential)
  • Memahami kepentingan sikap positif dan
    hubungkaitnya dengan kecemerlangan.
  • Mengenalpasti kekuatan dan kelemahan diri.
  • Memahami kaedah membina sikap dan pemikiran
    positif untuk membantu visi dan misi syarikat.
  • Memahami kaedah merealisasikan suasana kerja yang
    produktif melalui nilai-nilai bersama yang
    positif.

OBJEKTIF KURSUS
  • Sikap pemikiran positif dan nilai-nilai bersama
    dalam merealisasikan kecemerlangan.
  • Kaedah mempertahankan dan meningkatkan
    nilai-nilai positif secara bersama dalam
    organisasi.
  • Kaedah membuat perubahan dan menerima perubahan.

RANGKA KURSUS
  • Kuliah dan ceramah
  • Latihan dan perbincangan kumpulan
  • Plan tindakan
  • Lakonan / role play

METODOLOGI
SASARAN PESERTA
  • Eksekutif dan bukan eksekutif
  • 25 orang

10
KURSUS
PENINGKATAN ETIKA KERJA DAN NILAI MORAL POSITIF
KOD AMC 02
TEMPOH 3 hari (residential)
  • Mengenal pasti kekuatan dan kelemahan diri.
  • Memahami etika kerja secara total.
  • Memahami keperluan nilai penting dalam etika
    kerja untuk membantu peningkatan produktiviti.
  • Memahami cara merangka pembangunan diri dan
    mempraktikkan nilai-nilai moral terbaik di
    organisasi.

OBJEKTIF KURSUS
  • Menganalisa diri kekuatan dan kelemahan serta
    cara memperbaiki
  • Paradigma etika kerja terbaik dan nilai-nilai
    moral
  • Etika kerja nilai moral dan budaya kerja
    cemerlang.
  • Amalan-amalan etika kerja dan nilai-nilai moral
    positif.

RANGKA KURSUS
  • Self experiential learning
  • Kuliah dan ceramah
  • Latihan dan perbincangan kumpulan
  • Kajian kes

METODOLOGI
SASARAN PESERTA
  • Eksekutif dan bukan eksekutif
  • 25 orang

11
COURSE
ENHANCING THE CULTURE OF EXCELLENCE
AND PROFESSIONALISM IN ORGANIZATION
CODE AMC 03
DURATION 2 days (Non-residential)
  • To highlight the concept of corporate culture,
    excellence and professionalism in organization
  • To portray the mood and aspiration of excellence
    and professionalism.
  • To set the roles of the individual in striving
    for excellence and professionalism.

COURSE OBJECTIVE
  • Towards achieving excellence and professionalism
    in organization.
  • Understanding and appreciating the corporate
    mission of an organization.
  • The pre-requisites of excellence and
    professionalism
  • The roles and responsibilities of employees in
    the development of a strong, disciplined and
    dynamic organization

COURSE OUTLINE
  • Lectures / notes
  • Case studies
  • Group discussion

METODOLOGY
  • Non-executives
  • 25 person

PARTICIPANTS
12
COURSE
CLERICAL DEVELOPMENT PROGRAM
CODE AMC 04
DURATION 3 days (Residential)
  • To understand the basic concepts of management
  • To plan work systematically in enhancing
    productivity
  • To respond positively towards tasks and
    responsibilities

COURSE OBJECTIVE
  • Basic management skills
  • Creative thinking
  • Interpersonal communication
  • Work attitude team work, planning and
    scheduling tasks and handling instructions
  • Basic filing management skills

COURSE OUTLINE
  • Lectures / notes
  • Self experiential Learning
  • Case studies
  • Group discussion

METODOLOGY
  • Non-executives
  • 25 person

PARTICIPANTS
13
COURSE
PSYCHOLOGY OF WINNING
CODE AMC 05
DURATION 1 days (Non-residential)
  • To present the attributes of corporate winners
  • To employ the discipline of psychology in the
    losing and winning games
  • To create conducive corporate environment fitting
    for the winning strategy

COURSE OBJECTIVE
  • The global corporate scenario
  • Why corporate winners?
  • Creating the culture of winning
  • Winning strategy and the competitive edge.

COURSE OUTLINE
  • Lectures / notes
  • Case studies
  • Presentation
  • Group discussion

METODOLOGY
  • Senior managers, managers and executives
  • 25 person

PARTICIPANTS
14
COURSE
WORK ETHICS AND PROFESSIONALISM AN ISLAMIC
PERSPECTIVE
CODE AMC 06
DURATION 2 days (Non-residential)
  • To explore the prevailing western work ethics and
    professionalism with a view of identifying its
    strengths and weaknesses
  • To understand the concept, philosophy,
    characteristics and modus operandi of Islamic
    work ethics and professionalism
  • To reinforce the prevailing work ethics and
    professionalism by synthesizing the supremacy of
    Islamic system.

COURSE OBJECTIVE
  • Foundation for the reinforcement of Islamic work
    ethics and professionalism.
  • Western work ethics vs. Islamic work ethics and
    professionalism.
  • Work ethics from the perspective of Al-Quran and
    Al-sunnah.
  • Internalizing the Islamic ethics in daily
    work/job.

COURSE OUTLINE
  • Lectures / Group discussion
  • Case studies

METODOLOGY
  • Non-executives
  • 25 person

PARTICIPANTS
15
KURSUS
INISIATIF MEMBANGUN POTENSI KE ARAH
KECEMERLANGAN (I.M.P.A.K)
KOD AMC 07
TEMPOH 3 hari (residential)
  • Mengenalpasti potensi dan kelemahan diri dari
    segi fizikal, mental dan keimanan (spiritual)
  • Memahami kesedaran membina keupayaan potensi diri
  • Memahami kesedaran memupuk kehidupan bermatlamat
    dan proaktif
  • Memahami kesedaran mempunyai akhlak mulia dan
    nilai jati diri sebagai Insan
  • Memahami tanggungjawab melaksanakan tugasan
    dengan cemerlang

OBJEKTIF KURSUS
  • Kesedaran dan keupayaan untuk belajar
  • Melihat potensi dan kelemahan diri / membina
  • peribadi seimbang dan berwawasan
  • Tanggungjawab dan pertanggungjawaban
  • Sifat dan nilai positif diri
  • Kerjasama dalam satu pasukan

RANGKA KURSUS
  • Kuliah dan ceramah
  • Latihan dan Perbincangan kumpulan
  • Perbincangan dua hala
  • Plan tindakan
  • Management games

METODOLOGI
  • Eksekutif dan bukan eksekutif
  • 25 orang

SASARAN PESERTA
16
MANAGEMENT DEVELOPMENT COURSES
  • Penyeliaan Efektif
  • Perkhidmatan Pelanggan Berkualiti
  • Perkhidmatan Pelanggan Berkualiti Melalui
    Telefon
  • 7QC Tools For Quality Improvement
  • Five S Creating Productive Workplace Using
    The Art Of Visual Management
  • Total Quality Management
  • Building A Winning Team
  • Menguruskan Kakitangan Dengan Berkesan
  • Peningkatan Profesionalisma Pemandu
  • Teknik Perundingan Yang Berkesan
  • Asas Protokol Majlis Dan Ketrampilan Diri Dalam
    Konteks Etika Busines
  • Problem-Solving And Decision-Making Skills
  • Work And Time Management
  • Counseling As A Management Skill
  • Leadership And Human Relations For Managers
  • Identifying And Resolving Organizational
    Conflicts
  • Handling Difficult Employees
  • Stress Management
  • Building Interpersonal Skills Through Effective
    Communication

17
KURSUS
PENYELIAAN EFEKTIF
KOD MDC 01
TEMPOH 3 hari (residential)
  • Mengetahui status kekuatan dan kelemahan mereka.
  • Memahami peranan sebagai penyelia dalam
    menjayakan visi dan misi syarikat.
  • Memahami teknik-teknik mengurus orang bawahan
    dengan berkesan.
  • Memahami teknik mengurus pelanggan.
  • Memahami perlaksanaan operasi tugas dengan
    berkesan dan profesional.

OBJEKTIF KURSUS
  • Asas penyeliaan yang produktif
  • Kemahiran mengurus dan mentadbir
  • Kepimpinan
  • Kemahiran dan komunikasi yang berkesan
  • Semangat sepasukan.

RANGKA KURSUS
  • Activity-based
  • Latihan dan perbincangan kumpulan
  • Plan tindakan

METODOLOGI
  • Eksekutif dan bukan eksekutif
  • 25 orang

SASARAN PESERTA
18
KURSUS
PERKHIDMATAN PELANGGAN BERKUALITI
KOD MDC 02
TEMPOH 3 hari (non-residential)
  • Memahami kepentingan melaksanakan khidmat
    pelanggan yang berkualiti.
  • Memahami kesan perhubungan yang harmoni dengan
    pelanggan dalam meningkatkan jualan bisnes.
  • Memahami teknik servis yang kreatif untuk
    berhadapan dengan karenah pelanggan.
  • Memahami teknik persediaan peribadi asertif
    bila berhadapan dengan pelanggan.

OBJEKTIF KURSUS
  • Psikologi pelanggan
  • Teknik berkomunikasi dan perhubungan
  • Permikiran kreatif
  • Menyelesaikan masalah pelanggan.
  • Teknik asertif

RANGKA KURSUS
  • Self-experiential
  • Latihan dan perbincangan kumpulan
  • Plan tindakan
  • Video klip

METODOLOGI
  • Bukan eksekutif dan eksekutif
  • 25 orang

SASARAN PESERTA
19
KURSUS
PERKHIDMATAN PELANGGAN BERKUALITI MELALUI TELEFON
KOD MDC 03
TEMPOH 3 hari (non-residential)
  • Memahami kepentingan telefon dalam konteks
    melayan pelanggan berkualiti dan beretika.
  • Memahami teknik-teknik menguruskan pelanggan
    melalui cara bertelefon yang beretika.

OBJEKTIF KURSUS
  • Layanan pelanggan berkualiti
  • Etika bertelefon
  • Mengendalikan telefon
  • Intonasi suara
  • Menjawab panggilan telefon
  • Mendengar dengan efektif
  • Mengendalikan bantahan dan kemarahan pemanggil.
  • Kemahiran berunding
  • Mengurus karenah pemanggil
  • Mengurus sistem pesanan suara.
  • Mengakhiri perbualan
  • Memahami keperluan pelanggan
  • Mengurus pandangan pelanggan

RANGKA KURSUS
  • Self-experiential
  • Latihan dan perbincangan kumpulan
  • Plan tindakan
  • Video klip

METODOLOGI
  • Bukan eksekutif dan eksekutif
  • 25 orang

SASARAN PESERTA
20
COURSE
7QC TOOLS FOR QUALITY IMPROVEMENT
CODE MDC 04
DURATION 3 days (non-residential)
  • To understand the importance of Quality Tools in
    relationship with business result and
    performance.
  • To develop a complete understanding of 7 QC Tools
    to improve efficiency, quality and decrease cost.
  • To practice the QC Tools for business practical
    solutions to problems.

COURSE OBJECTIVE
  • The importance of QC Tools in TQM.
  • Types of Quality Tools for improvement pareto
    chat, control chart, check sheet, root-course
    diagram, basic process improvement etc.
  • The 7 QC Tools applications for business
    improvement.
  • Problem solving and planning process.

COURSE OUTLINE
  • Lectures and group dynamics
  • Exercise on QC Tools
  • QC Role Plays
  • Case studies

METODOLOGY
  • Executive and non-executive
  • 25 person

PARTICIPANTS
21
COURSE
FIVE S CREATING PRODUCTIVE WORKPLACE USING
THE ART OF VISUAL MANAGEMENT
CODE MDC 05
DURATION 3 days (non-residential)
  • To understand the 5S concepts in TQM
  • To expose the importance of implementing 5S in
    the work place
  • To understand the method of internalizing 5S
    culture in the work place
  • To find ways in banishing the frustration of
    searching for files, documents, materials, tools,
    jobs and information.
  • To develop a workplace that easy to manage

COURSE OBJECTIVE
  • The importance of 5S to improve workplace
    management.
  • Understanding basic concept of 5S techniques.
  • Steps towards implementing 5S.
  • 5 S through OJT.

COURSE OUTLINE
  • Classroom, simulations, group dynamic and games.
  • Video clips and slides.
  • On Job Training (OJT)

METODOLOGY
  • Executive and non-executive
  • 25 person

PARTICIPANTS
22
COURSE
MANAGING TOTAL QUALITY IN ORGANIZATION
CODE MDC 06
DURATION 4 days (non-residential)
  • To introduce the importance of process in quality
    management in business.
  • To introduce the fundamentals of quality in
    increasing productivity.
  • To introduce process of continuum in Total
    Quality Management.
  • To introduce samples of successful companies as
    exemplary and for comparative studies.

COURSE OBJECTIVE
  • Quality and Business Competitiveness
  • Applying Quality Concepts in Business
  • Fundamental Factors Affecting Quality
  • Product versus process
  • Model for continuous improvement
  • Customer focus
  • Managing key business processes
  • Six steps to process improvement
  • Measuring performance
  • Leadership for TQM
  • Empowering work Forces for Quality
  • Training and Education for Quality

COURSE OUTLINE
  • Lectures Simple presentation techniques,
    theories and short practical input.
  • Exercises Roleplays, case studies, workshop
    etc.
  • Video presentations.

METODOLOGY
  • Executive and non-executive
  • 25 person

PARTICIPANTS
23
COURSE
BUILDING A WINNING TEAM
CODE MDC 07
DURATION 3 days (residential)
  • To identify and develop ones strengths and
    weaknesses.
  • To review the process of managing team for
    business performance.
  • To learn technique to develop a motivated team
    towards success.
  • To get the best out of the team members
  • To develop trust and commitment among the
    members.
  • To create synergy in organization via good
    teamwork.

COURSE OBJECTIVE
  • The need for team work in organization
  • Sharing mission and vision (one team, one vision)
  • My role and commitment
  • Critical success factors in team-work
  • Creativity and problem solving in teamwork
  • Creating effective teamwork

COURSE OUTLINE
  • Activity-based
  • Group discussions.
  • Case studies

METODOLOGY
  • Executive and non-executive
  • 25 person

PARTICIPANTS
24
KURSUS
MENGURUSKAN KAKITANGAN DENGAN BERKESAN
KOD MDC 08
TEMPOH 3 hari (residential)
  • Mengenalpasti kekuatan dan kelemahan diri.
  • Memahami prinsip asas kehendak dan gelagat
    manusia.
  • Memahami konsep asas menguruskan kakitangan.
  • Memahami peranan-peranan yang lebih efektif
    terhadap kakitangan.
  • Memahami cara membina potensi kakitangan
  • Memahami cara menyelesaikan permasalahan
    kakitangan secara kolektif.

OBJEKTIF KURSUS
  • Mengenali gelagat manusia
  • Memaksimakan potensi / menguruskan kelemahan
  • Mengenali dan menyelesaikan masalah
  • Proses membuat keputusan dan plan tindakan
  • Asas-asas komunikasi dan perhubungan awam.
  • Membimbing kakitangan melalui kepimpinan
    (Leadership by example)
  • Merangsang kehebatan dan kreativiti kakitangan
  • Pengurusan prestasi kakitangan (Performance
    Management)

RANGKA KURSUS
  • Kuliah dan ceramah
  • Latihan dan perbincangan kumpulan
  • Perbincangan / ulasan
  • Lakonan / role play

METODOLOGI
SASARAN PESERTA
  • Eksekutif
  • 25 orang

25
KURSUS
PENINGKATAN PROFESIONALISMA PEMANDU
KOD MDC 09
TEMPOH 2 hari (non-residential)
  • Memahami perspektif kerjaya pemandu yang
    profesional.
  • Memahami tanggungjawab melaksanakan tugas secara
    pro-aktif.
  • Memahami cara menyimpan dan menyediakan
    rekod-rekod yang berkaitan dengan efisien.
  • Memahami cara mengurus personaliti dan kualiti
    perkhidmatan yang konsisten.

OBJEKTIF KURSUS
  • Mengenali tugas-tugas asas seorang pemandu
  • Hak-hak pemandu
  • Kesalahan-kesalahan biasa di jalanraya
  • Penyelenggaraan kenderaan
  • Penyelenggaraan rekod perjalanan dan kenderaan
  • Menjadi pemandu produktif
  • Pengurusan masa
  • Pengurusan tekanan stress
  • Membina imej diri dan syarikat

RANGKA KURSUS
  • Kuliah dan ceramah
  • Self experiential learning
  • Latihan dan perbincangan kumpulan

METODOLOGI
SASARAN PESERTA
  • Bukan eksekutif
  • 25 orang

26
KURSUS
TEKNIK PERUNDINGAN YANG BERKESAN
KOD MDC 10
TEMPOH 3 hari (non-residential)
  • Memahami konsep asas mengadakan rundingan.
  • Memahami cara menguasai perundingan dari
    pendirian No kepada Yes.
  • Memahami cara mengendalikan masalah pelanggan
    dengan berkesan.
  • Memahami persiapan membuat persediaan sebelum
    proses perundingan bermula.
  • Memahami teknik efektif memenangi tawaran
    melalui perundingan.

OBJEKTIF KURSUS
  • Bila perundingan diperlukan
  • Taktik pra-rundingan
  • Membuat rancangan penyelidikan untuk
    perundingan
  • Stail rundingan
  • Komukikasi bukan verbal
  • Teknik dan taktik semasa rundingan berjalan
  • Plan tindakan selepas rundingan
  • Psikologi perundingan

RANGKA KURSUS
  • Kuliah dan ceramah
  • Self experiential learning
  • Latihan dan perbincangan kumpulan
  • Kajian kes

METODOLOGI
SASARAN PESERTA
  • Eksekutif
  • 25 orang

27
KURSUS
PENGENDALIAN MAJLIS DAN ETIKA SOSIAL
KOD MDC 11
TEMPOH 3 hari (non-residential)
  • Memahami kepentingan mempunyai kemahiran
    mengendalikan majlis.
  • Memahami kemahiran asas mengurus secara
    berdiplomasi dan berprotokol dalam majlis-majlis
    rasmi
  • Memahami kemahiran beretika sosial dalam
    majlis-majlis rasmi.

OBJEKTIF KURSUS
  • Protokol dalam majlis.
  • Anda sebagai MC Persiapan dan persembahan.
  • Ketrampilan diri dan corporate dressing
  • Etika busines (Mastering business etiquette)
  • Berhubung sesama jemputan dalam majlis (effective
    networking)
  • Kemahiran makan malam dalam majlis formal (Dining
    Skills)
  • Power Business Lunch

RANGKA KURSUS
  • Kuliah dan sesi perbincangan
  • Assignment / gerakerja diri
  • Lakonan / simulasi

METODOLOGI
SASARAN PESERTA
  • Pengurus dan eksekutif
  • 30 orang

28
COURSE
PROBLEM-SOLVING AND DECISION-MAKING SKILLS
CODE MDC 12
DURATION 3 days (non-residential)
  • To emphasize the importance of problem-solving
    and decision-making skills in management.
  • To develop self confidence in the process of
    solving problem and making decision.
  • To equip participants with systematic processes
    in gathering, evaluation and utilizing
    information in problem-solving and
    decision-making.

COURSE OBJECTIVE
  • Decision making and problem solving types,
    approaches and limits.
  • Developing a holistic approach to problem-solving
    and decision-making
  • Lead the discussion
  • Identify problems and diagnosis
  • Implementing the decision
  • Managing changes and how to face it ?

COURSE OUTLINE
  • Lectures / notes
  • Case studies
  • Presentation
  • Group discussion

METODOLOGY
  • Executive
  • 25 person

PARTICIPANTS
29
COURSE
EFFECTIVE TIME MANAGEMENT
CODE MDC 13
DURATION 2 days (Residential)
  • To explain the relationship between effective
    time management and job performance.
  • To introduce and apply some simple analytical
    tools that will help to optimize the use of
    management time
  • To identify time wasters and take steps to reduce
    these to a minimum.
  • To develop an action plan that will help to
    improve participants work life.

COURSE OBJECTIVE
  • Value of time management
  • Time-use analysis
  • Identifying time waster personal, management,
    organizational and environmental.
  • Effective time management tools and techniques

COURSE OUTLINE
  • Lectures / notes
  • Presentation
  • Group discussion

METODOLOGY
  • Executive
  • 25 person

PARTICIPANTS
30
COURSE
COUNSELLING AS A MANAGEMENT SKILL
CODE MDC 14
DURATION 3 days (Residential)
  • To identify and develop ones strengths/weaknesses
    .
  • To explain the relationship between counseling
    and excellence in organization.
  • To expose the concepts and techniques in
    designing a counseling program..
  • To introduce basic techniques in counseling for
    human resources management.

COURSE OBJECTIVE
  • Principles and purpose of counseling
  • Attributes of an effective counseling
  • Processes and dynamics of counseling
  • Ethics of counseling
  • Effective counseling approaches and strategies

COURSE OUTLINE
  • Lectures / notes
  • Activity-based
  • Case studies
  • Presentation
  • Group discussion
  • Clinic / project

METODOLOGY
  • Managers, executive and supervisors
  • 25 person

PARTICIPANTS
31
COURSE
LEADERSHIP AND HUMAN RELATIONS FOR MANAGERS
CODE MDC 15
DURATION 3 days (Residential)
  • To identify and develop ones strengths/
    weaknesses.
  • To identify the most appropriate leadership style
    that can be used in specific management
    situation.
  • To recognize individual differences of the
    employees and ways of interacting with them
  • To apply the various leadership styles and
    specific principles of human relations in
    handling people in organization.

COURSE OBJECTIVE
  • Introduction to leadership
  • Leadership styles of leaders and maturity of
    followers.
  • Understanding human differences
  • Formation and development of attitudes
  • Principles of effective human relations

COURSE OUTLINE
  • Lectures/notes
  • Presentation Group discussion
  • Activity based
  • Action plan

METODOLOGY
  • Managers
  • 25 person

PARTICIPANTS
32
COURSE
IDENTIFYING AND RESOLVING ORGANIZATIONAL CONFLICTS
CODE MDC 16
DURATION 2 days (Non-residential)
  • To understand the nature and sources of conflicts
    in organization
  • To learn the right ways of perceiving conflicts
  • To develop skills in resolving organizational
    conflicts.

COURSE OBJECTIVE
  • Theories on organizational conflicts
  • Positive and negative conflicts
  • Internal and external factors affecting conflicts
    in organization
  • Managing conflicts

COURSE OUTLINE
  • Lectures / notes
  • Case studies
  • Presentation
  • Group discussion

METODOLOGY
  • Managers. executives and supervisors
  • 25 person

PARTICIPANTS
33
COURSE
HANDLING NOW-PERFORMING EMPLOYEES
CODE MDC 17
DURATION 2 days (Non-residential)
  • To identify the non-performing employees in
    organization
  • To instill positive attitudes in non-performers
  • To discover some specific methodologies to
    optimize employees capabilities

COURSE OBJECTIVE
  • Mediocrity syndrome among employees
  • Methods of sizing up the non-performers
  • How to deal with non-performers
  • Converting non-performers into high achievers

COURSE OUTLINE
  • Lectures / notes
  • Case studies
  • Presentation
  • Group discussion

METODOLOGY
  • Managers. executives and supervisors
  • 25 person

PARTICIPANTS
34
COURSE
MANAGING STRESS
CODE MDC 18
DURATION 2 days (Non-residential)
  • To discover ones stress level root.
  • To understand the causes of stress.
  • To understand the dynamics of stress.
  • To develop new strategies to cope with and win
    over conflict situations between self, work and
    systems.

COURSE OBJECTIVE
  • Personality test /stress level test
  • Organizational problem causes leading to burn-out
  • Organizational stressors and their demotivating
    effects
  • Stress factors
  • Holistic approach to managing stress

COURSE OUTLINE
  • Lectures / notes
  • Case studies
  • Presentation
  • Group discussion

METODOLOGY
  • Managers. executives and supervisors
  • 25 person

PARTICIPANTS
35
COURSE
BUILDING INTERPERSONAL SKILLS THROUGH EFFECTIVE
COMMUNICATION
CODE MDC 19
DURATION 1 days (Non-residential)
  • To identify and develop ones strength and
    weaknesses.
  • To increase awareness of the nature and
    importance of effective communication
  • To improve communication techniques and skills in
    order to enhance interpersonal relationship.
  • To reduce organizational problems resulting from
    poor communication techniques
  • To identify systematic approaches to communication

COURSE OBJECTIVE
  • Personality test
  • Barriers to communication from receiver and
    sender view-points
  • How to improve communication effectiveness
    through practicing effective empathy and planning
  • Developing dynamism as a communicator
  • Evaluating results of communication

COURSE OUTLINE
  • Lectures / notes
  • Activity-based
  • Case studies
  • Presentation
  • Group discussion

METODOLOGY
  • Non-executives
  • 25 person

PARTICIPANTS
36
COURSE
FINANCE MANAGEMENT FOR BUSINESS MANAGERS
CODE MDC 20
DURATION 3 days (Non-residential)
  • To overview the financial statement and
    understand its relationship with business
    performance.
  • To analyze problems and make critical decisions
    which is closely linked to access and
    understanding the key financial data.
  • To use financial information in managerial
    decision making.

COURSE OBJECTIVE
  • Introduction to financial management and related
    disciplines.
  • Assumptions underlying financial statements
  • Interpretations of financial statements
  • Financial and Non Financial Indicators Of
    Performance
  • Cost management and profit planning

COURSE OUTLINE
  • Lectures / notes
  • Case studies
  • Group work
  • Group discussion

METODOLOGY
  • Non-executives
  • 25 person

PARTICIPANTS
37
COURSE
ENGLISH BUSINESS COMMUNICATION BRING OUT THE BEST
IN YOU (BOTBIY) AN EFFECTIVE PRESENTATION
CODE MDC 21
DURATION 3 days (Non-residential)
  • To help participants to overcome nervousness when
    giving presentations by being thoroughly
    prepared.
  • For gain the opportunity to deliver presentations
    and get the chance to view and give feedback on
    their performance.
  • To look forward to being more confident when
    delivering presentations and the pronunciation.

COURSE OBJECTIVE
  • Looking at good and bad presentations.
  • What makes a good presentation
  • Pronunciation skills
  • Techniques to overcome nervousness
  • The mental you
  • The visual you
  • The verbal you
  • Organizing the presentations I
  • English for presentations
  • Organizing the presentation II
  • Content
  • Three mini presentations.
  • (The course outlines will correspond with the
    immediate needs of the organization. These needs
    shall be identified upon completion of a thorough
    language needs analysis to be conducted before
    the course commences.)

COURSE OUTLINE
  • Lectures / notes
  • Case studies
  • Group work
  • Group discussion
  • (The program frequency is prior to further
    discussion)

METODOLOGY
  • Non-executives
  • 16 person

PARTICIPANTS
38
COURSE
ENGLISH BUSINESS COMMUNICATION EFFECTIVE
WRITING INTERMEDIATE LEVEL OF PROFICIENCY
CODE MDC 22
DURATION 12 days (Non-residential)
  • To look forward to writing easier to understand
    and stylistically better letters and reports

COURSE OBJECTIVE
  • Looking at samples of good and bad letters
  • The writing process
  • Guidelines for effective writing
  • Grammar and writing style
  • (The course outlines will correspond with the
    immediate needs of the organization. These needs
    shall be identified upon completion of a thorough
    language needs analysis to be conducted before
    the course commences.)

COURSE OUTLINE
  • Lectures / notes
  • Group work
  • Group discussion
  • (The program frequency is prior to further
    discussion)

METODOLOGY
  • Non-executives
  • 14 person

PARTICIPANTS
39
COURSE
ENGLISH BUSINESS COMMUNICATION GRAMMAR AT
WORK (G.A.W)
CODE MDC 23
DURATION 5 days (Non-residential)
  • To have a good grasp of the language in order to
    write corporate documents.
  • To improve participants fundamental of the
    language.
  • To overcome with the language in order to reduce
    performance in corporate writing.

COURSE OBJECTIVE
  • Basic word groups
  • Tense and meanings
  • Articles
  • Verb patterns
  • Modals and their meanings
  • Passives
  • (The course outlines will correspond with the
    immediate needs of the organization. These needs
    shall be identified upon completion of a thorough
    language needs analysis to be conducted before
    the course commences.)

COURSE OUTLINE
  • Lectures / notes
  • Group work
  • Group discussion
  • (The program frequency is prior to further
    discussion)

METODOLOGY
  • Non-executives
  • 15 person

PARTICIPANTS
40
COURSE
ENGLISH BUSINESS COMMUNICATION USEFUL EVERYDAY
COMMUNICATION FOR SUPPORT STAFF
CODE MDC 24
DURATION 5 days (Non-residential)
  • To improve the speaking skills in the office.
  • To expose the important language function that
    are frequency used in the office.

COURSE OBJECTIVE
  • Understanding and responding to requests
  • Giving information about the department/organizati
    on.
  • Understanding, taking messages and relaying
    messages.
  • Handling complaints.
  • Giving directions.
  • (The course outlines will correspond with the
    immediate needs of the organization. These needs
    shall be identified upon completion of a thorough
    language needs analysis to be conducted before
    the course commences.)

COURSE OUTLINE
  • Lectures / notes
  • Group work
  • Group discussion
  • (The program frequency is prior to further
    discussion)

METODOLOGY
  • Non-executives
  • 15 person

PARTICIPANTS
41
COURSE
EMPLOYMENT LAW, DISCIPLINARY PROCEDURE AND
DOMESTIC INQUIRY
CODE MDC 25
DURATION 4 days (Non-residential)
  • To examine and understand the terms of the
    Employment Contract.
  • To understand the implications of the various
    terms in the Letter of Appointment.
  • To understand and apply the procedures in
    handling discipline.
  • To understand the conduct of Domestic Inquiries.
  • To know the appeal procedures applicable in
    dismissal cases.

COURSE OBJECTIVE
  • The Employment Contract The employment Act
    1955.
  • The Letter of Appointment
  • Disciplinary problems at the work place
    incompetence, conflicts and absenteeism.
  • Disciplinary procedures procedure, methods,
    evaluation, documentation, misconduct,
    investigation.
  • Domestic Inquiry procedure, documentation,
    defense, natural justice, investigation,
    punishment.

COURSE OUTLINE
  • Lectures / notes
  • Group work
  • Group discussion

METODOLOGY
  • Non-executives
  • 20 - 25 person

PARTICIPANTS
42
KURSUS
PERLAKSANAAN OSH ACT 1994 AND REGULATION 1996
KOD MDC 26
TEMPOH 4 hari (non-residential)
  • Memahami konsep dan keperluan perlaksanaan OSHA
    94 dalam meningkatkan produktiviti dan
    pengeluaran.
  • Mengenalpasti kelemahan dan permasalahan tempat
    kerja dalam melaksanakan OSHA 94
  • Memahami kaedah menubuhkan OSHCO, tugas dan
    tanggungjawab kepada setiap ahli komiti dalam
    perlaksanaan OSHA 94.
  • Mengenalpasti plan tindakan proaktif untuk
    dilaksanakan dalam tempoh terdekat.

OBJEKTIF KURSUS
  • OSHA Kepentingan dan peranan OSHA 94
  • Tugas dan tanggungjawab majikan, pekerja,
    kontraktor dan pengguna.
  • Seksyen-seksyen penting dalam akta
  • Langkah-langkah memastikan OSHA dilaksanakan di
    tempat kerja.
  • Faktor yang membantu kemalangan dan kawalan ke
    atas hazard serta risiko kecederaan.
  • Peranan, tugas dan tanggungjawab bahagian
    senggaraan dan pengurusan.
  • Penubuhan OSHCO peranan dan tanggungjawab.
  • Perlaksanaan OSHCO

RANGKA KURSUS
  • Kuliah dan ceramah
  • Latihan dan perbincangan kumpulan
  • Perbincangan / ulasan
  • Assignment
  • Peperiksaan / ujian

METODOLOGI
  • Eksekutif dan bukan eksekutif
  • 25 orang

SASARAN PESERTA
43
ADVANCED CORPORATE MANAGEMENT COURSES
  • Designing For High Performance Organization
  • Effective Corporate Planning And Strategic
    Management
  • Strategic Marketing
  • Corporate Business Shaping The Corporate
    Future
  • Benchmarking For Best Practice With hands-on
    applications and case studies from leading
    organizations

44
COURSE
DESIGNING FOR HIGH PERFORMANCE ORGANIZATION
CODE ACMC 01
DURATION 3 days (Residential)
  • To expose the dynamics involved in attaining the
    status of High Performance Organization (HPO).
  • To discuss critical issues relevant to HPO
  • To emphasize the important of having a mission
    and vision in commissioning HPO

COURSE OBJECTIVE
  • Understanding how an organization functions.
  • Organizational Performance Model (OP Model)
    variance, evaluation and structuring.
  • The management of change in organizational
    culture.
  • Culture aspects of HPO and critical issues in
    managing the change.

COURSE OUTLINE
  • Lectures / notes
  • Case studies
  • Presentation
  • Group discussion
  • Action plan

METODOLOGY
  • Senior Managers and Corporate Planners
  • 15 person

PARTICIPANTS
45
COURSE
EFFECTIVE CORPORATE PLANNING AND STRATEGIC
MANAGEMENT
CODE ACMC 02
DURATION 3 days (Residential)
  • To develop management perspective in a variety of
    strategic situations.
  • To create visionary corporate citizens who are
    objective-oriented as opposed to
    activity-oriented.
  • To distinguish between business and corporate
    level capabilities and activities

COURSE OBJECTIVE
  • Strategic management processes strategic
    analysis, strategic formulation and strategic
    implementation
  • Corporate strategic environmental analysis
  • Analysis of value, power and expectation within
    an organization
  • Establishing the corporate distinctive
    competence, competitive advantage and corporate
    objective.
  • The importance of positive corporate culture in
    corporate planning, control and review.

COURSE OUTLINE
  • Lectures / notes
  • Case studies
  • Presentation
  • Group discussion
  • Action plan

METODOLOGY
  • Senior Managers and Corporate Planners
  • 15 person

PARTICIPANTS
46
COURSE
STRATEGIC MARKETING
CODE ACMC 03
DURATION 3 days (Residential)
  • To provide participants with an effective
    mechanisms for integrating marketing theory and
    practices.
  • To explore strategic marketing at all level of
    organization.
  • To provide guidelines for interface and decision
    procedures at each level

COURSE OBJECTIVE
  • A cross-section of strategic marketing
    situations.
  • Understanding marketing management
  • Analyzing marketing opportunities
  • Market research and segmentations
  • Designing marketing strategies
  • Organizing, implementing and controlling
    marketing effort.

COURSE OUTLINE
  • Lectures / notes
  • Case studies
  • Presentation
  • Group discussion
  • Action plan

METODOLOGY
  • Marketing executives and supervisors
  • 15 person

PARTICIPANTS
47
COURSE
CORPORATE OUTING SHAPING THE CORPORATE FUTURE
CODE ACMC 04
DURATION 3 days (Residential)
  • To provide a clear, well-understood vision and
    direction of the organization.
  • To create culture that support trust, truth and
    accountability among the employee.
  • To introduce a good benchmarking skills towards
    market competitiveness
  • To produce an action-plan for a cross-functional
    an d cross-group networks.

COURSE OBJECTIVE
  • Success Model Planning
  • Critical Success Factors of the business
  • Organizations strategic vision mission
  • Analysis Action Impact Management (AIM) tools.
  • Improving strategic decisions
  • Performance measures
  • Balanced Scorecard
  • Whats next?

COURSE OUTLINE
  • Lectures / notes
  • Case studies
  • Presentation
  • Group discussion
  • Action plan

METODOLOGY
  • Senior managers
  • 15 person

PARTICIPANTS
48
COURSE
BENCHMARKING FOR BEST PRACTICE WITH HAND-ON
APPLICATIONS AND CASE STUDIES FROM LEADING
ORGANISATIONS
CODE ACMC 05
DURATION 4 days (Residential)
  • To provide a detailed understanding on
    benchmarking for best practices.
  • To equip participants with tools of benchmarking
  • To understand data collection and analysis of
    benchmarking information
  • To develop a clear understanding on Performance
    Measurement and Process Mapping
  • To highlight critical factors in benchmarking
  • To show the common pitfalls and how to avoid
    them.
  • To present case studies from leading
    organizations world wide with particular focus on
    service and mail delivery.

COURSE OBJECTIVE
  • Benchmarking and Tool Quality
  • The impact of benchmarking on your organization.
  • Benchmarking The Process
  • Common pitfall in benchmarking
  • Benchmarking and performance myths
  • The benchmarking exchange

COURSE OUTLINE
  • Group Dynamics
  • Role Play
  • Video Presentation
  • Group Case Study

METODOLOGY
  • Senior managers, managers.
  • 15 person

PARTICIPANTS
49
COMPUTER COURSES (Microsoft Office)
  • Microsoft Word
  • Microsoft Word Basic (Module 1)
  • Microsoft Word Intermediate (Module 2)
  • Microsoft Word Advance (Module 3 Module 4)
  • Microsoft Excel
  • Microsoft Excel Basic (Module 1)
  • Microsoft Excel Intermediate (Module 2)
  • Microsoft Excel Advance (Module 3 Module 4)
  • Microsoft PowerPoint
  • Microsoft PowerPoint Basic (Module 1)
  • Microsoft PowerPoint Intermediate (Module 2)
  • Microsoft PowerPoint Advance (Module 3
    Module 4)
  • Microsoft Access
  • Microsoft Access Basic (Module 1)
  • Microsoft Access Intermediate (Module 2)

50

COURSE
MICROSOFT OFFICE (Word, Excel, PowerPoint and
Access)
  • To introduce the importance of Microsoft Office
    programs in daily office job.
  • To provide skills and techniques of using
    Microsoft Word, Excel, PowerPoint and Access.
  • To provide skills on how to produce a good
    report / document by using the applications of
    Microsoft Office.
  • To familiarize the Microsoft Office programs
    efficiently.

COURSE OBJECTIVES
Please refer to the module as attached
COURSE OUTLINE
  • Lectures / notes
  • Hands on
  • Self test
  • Exercises
  • Presentation
  • Project

METODOLOGY
  • Executives / Non-executives
  • 25 person

PARTICIPANTS
51

COURSE
MICROSOFT WORD BASIC (Module 1)
CODE COMP / MW 01
DURATION 2 days (Residential)
  • MODULE 1
  • Getting Started
  • Starting Word 2000
  • Getting Familiar With The word Screen
  • Getting Help
  • Creating A New Document
  • Closing A Document and Existing Word
  • Starting to Use Word 2000
  • Inserting and Overtyping Text
  • Viewing a Document
  • Selection Techniques
  • Moving and Copying Text
  • Deleting Text
  • Using UNDO and REDO
  • Formatting Font
  • Changing the Font and Font Size

COURSE OUTLINE
52
COURSE
MICROSOFT WORD INTERMEDIATE (Module 2)
CODE COMP / MW 02
DURATION 2 days (Residential)
  • MODULE 2
  • Formatting Paragraph
  • Aligning Text In a Document
  • Indenting
  • Creating Bulleted and Numbered Lists
  • Adjusting Line or Paragraph Spacing
  • Adding Border and Shading To Paragraph
  • Using Tab
  • Formatting Page
  • Setting Page Margins, Paper Size and Page
    Orientation
  • Creating Page Break
  • Creating Section Break
  • Creating Headers, Footers and Page Numbers
  • The Final Document
  • Proofing Your Document
  • Previewing and Printing Your Document

COURSE OUTLINE
53
COURSE
MICROSOFT WORD ADVANCE (Module 3 Module 4)
CODE COMP / MW 03
DURATION 3 days (Residential)
  • MODULE 3
  • Working with Tables
  • Creating Tables
  • Selecting Parts of A Table
  • Resizing Parts of A Table
  • Adding and Deleting Columns and Rows
  • Formatting Tables
  • Performing Calculation
  • Working with Styles
  • Creating Styles
  • Applying a Different Style
  • Managing Styles
  • Working with Graphics
  • Inserting and Formatting Text Boxes
  • Adding AutoShape
  • Insert Pictures and WordArt

COURSE OUTLINE
54
COURSE
MICROSOFT WORD ADVANCE (Module 3 Module 4)
CODE COMP / MW 03
DURATION 3 days (Residential)
  • MODULE 4
  • Using Templates and Macros
  • Working with Templates
  • Automating Tasks With Macro
  • Working with Outlines and Long Documents
  • Creating Footnotes And Endnotes
  • Creating a Table of Contents
  • Organizing a Document In Outline View
  • Working with Object Linking and Embedding
  • (OLE)
  • Creating Linked and Embedded Object
  • Editing Linked and Embedded Object
  • Working with Online Forms
  • Creating an Online Form
  • Inserting Form Fields

COURSE OUTLINE
55







COURSE
MICROSOFT EXCEL BASIC (Module 1)
CODE COMP / ME 01
DURATION 2 days (Residential)
  • MODULE 1
  • Getting Started
  • Creating an Excel Workbook
  • Getting Familiar with The Excel Screen
  • Getting Help
  • Moving Around Your Cursor
  • Selecting Range In Workbook
  • Entering Data Into Worksheet
  • Performing Calculations
  • Using Simple Formula
  • Using Simple Functions
  • Using Auto Calculate and Labels
  • Managing Worksheet and Workbook
  • Information
  • Managing Worksheet Information
  • Managing Workbook Information

COURSE OUTLINE
56


COURSE
MICROSOFT EXCEL INTERMEDIATE (Module 2)
CODE COMP / ME 02
DURATION 2 days (Residential)










days
(Residential)
  • MODULE 2
  • Formatting Worksheet
  • Adjusting Column Width / Row Height
  • Formatting Cell Using Toolbar
  • Formatting Cell Using Menu Options
  • Creating Chart
  • Creating Chart Using Chart Wizard
  • Changing Chart Options
  • Formatting Chart
  • Setting Up Page and Print
  • Setting Up Page
  • Previewing and Printing

COURSE OUTLINE
57


COURSE
MICROSOFT EXCEL ADVANCE (Module 3 Module 4)
CODE COMP / ME 03
DURATION 3 days (Residential)
  • MODULE 3
  • Validating, Protecting, Auditing Form and
  • Template
  • Using Data Validation
  • Creating New Workbook Using Template
  • Protecting Worksheet Style and Content
  • Protecting Your Workbook From Unauthorized Users
    Access
  • Auditing Worksheets and Tracing Cell References
  • Tracing Errors
  • Working with Advance Formatting, Style
  • and Outlining
  • Customizing Data Appearance with Advance
    Formatting
  • Using Conditional Formatting
  • Maintaining Format Consistency with Style
  • Using Data Outlining
  • Working with Multiple Worksheets and

COURSE OUTLINE
58


COURSE
MICROSOFT EXCEL ADVANCE (Module 3 Module 4)
CODE COMP / ME 03
DURATION 3 days (Residential)
  • Using Workgroup Features
  • Using Comments
  • Sharing Workbooks
  • MODULE 4
  • Creating Powerful Database
  • Creating Database
  • Managing Record in Database
  • Sorting Records
  • Using AutoFilter
  • Using Advance Filter
  • Using Sample Database Functions
  • Using VLOOKUP Function
  • Creating Pivot Table and Analyzing Data
  • Creating Pivot Table
  • Updating Pivot Table
  • Modifying Calculated Field in Pivot Table

COURSE OUTLINE
  • Importing and Exporting Data
  • Importing / Exporting Data

59


COURSE
MICROSOFT POWERPOINT BASIC (Module 1)
CODE COMP / MP 01
DURATION 2 days (Residential)
  • MODULE 1
  • Getting Started
  • Starting PowerPoint 2000
  • Getting Familiar with The PowerPoint 2000 Screen
  • Getting Help
  • Viewing a Presentation
  • Moving Around In Your Presentation
  • Saving and Opening Presentation
  • Running a Slide Show
  • Creating Slides and Presentation
  • Creating a Presentation
  • Creating Slide in Slider View
  • Creating and Organizing Slides in Outline View
  • Organizing Slides In Slide Sorter View
  • Creating Notes To A Slide
  • Formatting Presentation

COURSE OUTLINE
60


COURSE
MICROSOFT POWERPOINT INTERMEDIATE (Module 2)
CODE COMP / MP 02
DURATION 2 days (Residential)
  • MODULE 2
  • Drawing and Working with Graphical
  • Objects
  • Utilizing The Drawing Tools
  • Formatting and Enhancing Graphical Objects
  • Manipulating Graphical Objects
  • Working with Template and Slide Master
  • Creating Presentation Base on Design Template
  • Working with Slide Master and Color Scheme
  • Creating Your Own Design Template
  • Printing Presentation
  • Changing Page Setup Options
  • Printing a Presentation

COURSE OUTLINE
61
COURSE
MICROSOFT POWERPOINT ADVANCE (Module 3
Module 4)
CODE COMP / MP 03
DURATION 3 days (Residential)
  • MODULE 3
  • Working with Tables, ClipArt and WordArt
  • Creating Tables
  • Inserting ClipArt and WordArt
  • Working with Graphs and Organization
  • Charts
  • Creating Graphs
  • Creating Organization Charts
  • Delivering and Controlling Presentation
  • Applying Animation Effects and Transitions
  • Delivering Your Presentation
  • Setting Timings and Creating Self Running
    Presentation
  • Packing a Presentation

COURSE OUTLINE
  • MODULE 4
  • Creating Interactive Presentation
  • Creating Hyperlink In a Presentation
  • Creating Actions Buttons
  • Working with Multimedia
  • Adding Music, Sound, and CD Audio Track
  • Adding Movies on a Slide
  • Integrating PowerPoint with Other Files
  • Getting Slides From Another PowerPoint Files
  • Integrating PowerPoint with Other Pro
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