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Chapter 8 Interviewing for a Job and Writing a Resume


... you are both the product and the salesperson. To interview effectively, you must know yourself, ... teachers, career centers, and bulletin boards. – PowerPoint PPT presentation

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Title: Chapter 8 Interviewing for a Job and Writing a Resume

Chapter 8 Interviewing for a Job and Writing a
Preparing for an Interview
  • Preparing for an interview begins with
  • 1B- When you network, you develop a variety of
    personal contacts you can tap for information and
    tips on job hunting.
  • 2B- A job search provides job opportunities
    youve still got to get the job.
  • 3B- More than 80 percent of American companies
    use newspaper ads to recruit employees.
  • 1IC- School resources available to students who
    are looking for a job are counselors, teachers,
    career centers, and bulletin boards.

Preparing for an Interview
  • The interview process is a kind of sale.
  • 4B- In the interviewing process, you are both
    the product and the salesperson.
  • To interview effectively, you must know yourself,
    so you must build a dossier.
  • 5B- The dossier will help you organize important
    information promoting concise and convincing
    answers that will set you apart from the crowd by
    identifying your strengths and weaknesses.
  • 2IC- The three parts of the dossier are your
    personal work history, your education, and your
  • Once your finish your dossier, you are ready to
    write your resume.

Writing a Resume
  • A resume is a formal, business version of your
    personal inventory.
  • 16T/F- A resume is not a complete autobiography.
  • 3IC- The six parts of your resume are the
    identification, job goal, education/training,
    work history, personal data, and references.
  • 17T/F- On a resume, you put the most impressive
    credentials first in the Education and Training
  • 18T/F- A list of computer applications you know
    how to use belongs in the Education and
    Training section of your resume.
  • Be sure to list any foreign language or sign
    language that you know in this section as well.
  • 19T/F- Jobs youve held are listed in reverse
    chronological order (starting with your current
    job and ending with your first job ) in the Work
    History section of your resume.

Writing a Resume
  • 20T/F- The Personal Data section of your
    resume is the appropriate place to list clubs and
  • Also list any volunteer services, hobbies, sports
    teams, and outside interests.
  • On your Reference section of your resume, state
    that references will be provided upon request.
  • 21T/F- You should contact people whose names and
    phone numbers you list as references on your
    resume for permission to include that
  • 4IC- Some tips to remember about the tone of
    your resume are be brief, be positive, be clear,
    be goal-oriented, and get to the point.
  • Be selective and choose only the most important
    and interesting details about your work and

Practicing for and Interview
  • Before you go to an interview, your should find
    out what you can about the business or
  • Going online is one way to do this.
  • Try to talk to people who have work there to find
    out about the job.
  • A mock interview or pretend interview with a
    friend or relative is a good way to practice for
    the actual event.

Answering Interview Questions
  • 6B- Good planning for a job interview means
    that you try to guess the questions you may be
    asked and think about how you will answer them.
  • Most interviews boil down to why you are
    applying, what kind of person you are, and what
    you can do.
  • 5IC- Interview questions usually fall into four
    categories which are general, educational,
    job-related, and personal.
  • General questions could be What are your
    strengths and weaknesses? or Why do you want to
    work for us?
  • Educational questions could be What was your
    grade point average? or What were your favorite
    classes in school?
  • Job-related questions could be Why should I hire
    you? or How long can you commit to us?
  • Personal questions could be Tell me something
    about yourself. or What accomplishment are you
    proudest of?

Answering Interview Questions
  • Be careful that your responses dont sound
    canned or too planned as if you were a robot.
  • 6IC- Some techniques to use in an interview to
    get positive points across are puff-balls,
    bridges, and pauses.
  • Puff ball questions like Tell me about yourself
    allow you to put your best foot forward.
  • Pauses allow you to jump in and talk about skills
    and abilities that you want to stress.
  • Bridges allow you to transition from one point to
  • 7B- When the opportunity for making a positive
    point presents itself, state a key point and then
    back it up with words.
  • 8B- Types of sparklers to use to make your
    interview come alive include analogies, personal
    stories or quotes.

Answering Interview Questions
  • Try to keep your answers like a television sound
  • 9B- Sound bites, as a rule, last no longer than
    30 seconds.
  • 10B- Be sure that any story you tell about
    yourself is true.
  • 22T/F- Its not OK to include some job skill
    that you think you might have, but that you cant
    back up with facts in an interview.
  • Be sure to practice for tough questions.
  • 7IC- If you need to buy time while youre
    thinking of an answer, you can say the
    interviewers name, repeat the question, and give
    a general answer.
  • It wont hurt to ask the interview for a moment
    to think.
  • Once in a while, it is okay to say I dont
  • Be sure to be positive and not to condemn past

Answering Illegal or Unethical Questions
  • Interviews are not allowed to ask certain
  • Illegal questions include
  • What political party do you support?
  • What religion are you? Do you go to church
  • Are you married or have you ever been married?
  • What is your sexual orientation?
  • Do you drink alcohol?
  • Do you have a girlfriend/boyfriend?
  • Do you have a physical disability?
  • What is your IQ?
  • How much do you weigh?
  • Were you dishonorably discharged from the
  • Are you Irish?

Answering Illegal or Unethical Questions
  • 8IC- If you are asked an illegal or unethical
    question, you should respond only briefly and go
    on, ignore it, or address the issue behind it.
  • 11B- A physical problem that is not job-related
    is none of the employers business, by law.

Making the Most of an Interview
  • At the end, it is a good idea to ask the
    interviewer questions.
  • You might ask about specific duties of the
    position or who your supervisor would be.
  • Dont ever ask about days off, vacations,
    holidays, sick leave, personal days, money, and
    so on.
  • It will appear that youre only interested in
    getting out of the office and are money-oriented.

Making the Most of an Interview
  • 23T/F- A prospective employer does not hope to
    trip you up or embarrass you during the
  • 24T/F- When an employer calls you in for a
    personal interview, they mainly want to hear you
    talk and see how well you communicate.
  • 25T/F- The person who interviews you will
    probably be 20 years older and is looking for
    looking for information along with poise and
  • 9IC- You can effectively communicate your skills
    and experience in an interview by being alert,
    having eye contact, using gestures, and sitting
    on the edge of your chair.
  • Pay attention to the interviewers name and use
    it occasionally in the interview. This shows
    that you notice and care about people.

Making the Most of an Interview
  • Remember to be an active listener and show
    respect to the interviewer.
  • 26T/F- Extending you hand at the end of an
    interview demonstrates your level of confidence
    and business awareness.
  • Interviews are sometimes one-on-one with you and
    your employer, and sometimes you must go in front
    of a panel of a group of employees at the same
  • 27T/F- In a team or panel interview, you should
    treat every member of the team with the same

Dressing for an Interview
  • In general, dress for the interview in the
    clothes you would probably wear on the job, or
    even one step above job attire.
  • 12B- Judith Waters advises that People take
    what you wear as information.
  • 10IC- Some guidelines for dressing for an
    interview include conservative clothes (not
    flashy or revealing), polished shoes, proper
    grooming (controlled hair and makeup with clean
    fingernails), and matching and proper fitted
  • Cover tattoos. Dont wear any loud jewelry. You
    dont want anything to take away from your words
    or skills.

Before and After the Interview
  • 13B- Plan to arrive about 15 minutes early for
    your interview.
  • Be sure you plan the route you will take to the
    interview so that you wont have any avoidable
    traffic problems.
  • 14B- Going to the interview by yourself shows
  • Once at the interview, remember to be positive
    even while youre waiting. Dont complain about
    the traffic or anything thing else.
  • When leaving an interview, thank the interviewer
    for his/her time and shake hands.
  • 15B- Always follow an interview with a thank you
  • Begin the letter by thanking the interviewer
    again for meeting with you and restate your
    interest in the position.

Interview Checklist
  • 1. Do I have copies of my resume?
  • 2. Do I have a list of three references with
    addresses and phone s.
  • 3. Have I made sure I will be on time?
  • 4. Have I dressed neatly and appropriately?
  • 5. Even if I feel tired, can I remember to sit up
    and look alert?
  • 6. Can I remember not to criticize others,
    especially past employers?
  • 7. Can I make good eye contact with the
  • 8. Can I remember the interviewers name and use
    it in the interview?
  • 9. Can I remember to thank the interview at the
  • 10. Have I turned off all electronic devices like
    beepers and cell phones?

Top Reasons Why People Arent Hired
  • 1. Poor personal appearance
  • 2. Overbearing, overaggressive know-it-all
  • 3. Inability to express yourself clearly with
    proper grammar voice
  • 4. Lack of planning for career
  • 5. Lack of interest and enthusiasm
  • 6. Lack of confidence and poiseextremely nervous
  • 7. Failure to participate in activities
  • 8. Overemphasis on money
  • 9. Poor scholastic record
  • 10. Unwilling to start at the bottom
  • 11. Makes excuses for poor record
  • 12. Lack of tact
  • 13. Lack of maturity
  • 14. Lack of courtesy
  • 15. Condemnation of past employers
  • 16. Lack of social understanding
  • 17. Marked dislike for school work
  • Survey was completed by 153 companies for
    Northwestern University.