Community Management: Creating a Sense of Community for Your Homeowners - PowerPoint PPT Presentation

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Community Management: Creating a Sense of Community for Your Homeowners

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Productive community management means homeowners will become vested not only in their own properties, but in the neighborhood as a whole. The homeowners association plays a critical role is this management. Bringing homeowners together for the good of the neighborhood is more important than ever. Learn more by visiting . – PowerPoint PPT presentation

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Title: Community Management: Creating a Sense of Community for Your Homeowners


1
Community Management Creating a Sense of
Community for Your Homeowners
2
Community Management
  • Productive community management means homeowners
    will become vested not only in their own
    properties, but in the neighborhood as a whole.
  • The homeowners association (HOA) plays a critical
    role is this management.
  • Bringing homeowners together for the good of the
    neighborhood is more important than ever.
  • Even though neighbors may live physically close
    together in HOAs, they arent necessary close as
    people.
  • In fact, many neighbors dont even know each
    others names.
  • Busy schedules often make socializing in the
    community difficult.
  • So, its the boards community management job to
    convince homeowners of the benefits of
    connecting.

3
Community Management
  • Use neighborhood common areas
  • By leveraging clubhouses, recreational facilities
    and other common areas, HOA boards can bring
    together members in an informal way.
  • Places to go with amenities available make it
    easier for homeowners to venture out and meet
    other HOA members.
  • Promoting these casual interactions is one of the
    easiest community management efforts a HOA board
    can make.
  •  
  • Promote open communication
  • The board must exhibit strong communication
    skills to be successful with its community
    management. However, the communication must go
    both ways.
  • In other words, the board must be open to the
    ideas, thoughts and concerns of the members.
  • The board should not just communicate to its
    members.

4
Community Management
  • Schedule fun events
  • The goal behind these community management events
    is to help neighbors get to know each other.
  • Especially in large neighborhoods, neighbors may
    not know their immediate neighbors names.
  • By organizing enjoyable events, the HOA board can
    promote a sense of unity.
  •  
  • Try to make community involvement appealing
  • Persuading members to volunteer time and energy
    on behalf of the HOA will always be difficult.
  • However, its a crucial part of the boards
    community management directive.
  • The board needs to clearly show why everyone
    needs to contribute to the HOA and what happens
    if not enough volunteers come forward.

5
Community Management
  • Effectively communicate the HOAs rules
  • Good community management requires that every
    member understand the rules. Without effective
    communication of the rules, the HOA will likely
    experience member conflicts and confusion over
    policies.
  • These misunderstandings can lead to member
    involvement, but it might end up being in a
    dysfunctional sort of way.
  •  
  • Create a welcoming committee
  • Some HOA boards have had great success with
    community management by creating a welcoming
    committee.
  • This committee meets new members soon after they
    move into the neighborhood. The committee can
    bring the new homeowners a small gift, welcome
    kit and other community resources.
  • The goal of this meeting is to make new members
    feel welcome and hopefully persuade them to
    become actively involved.

6
Community Management
  • Creating a sense of community takes hard work on
    the part of the entire neighborhood.
  • The HOA board isnt solely responsible for
    community management.
  • Every homeowner has a vested interest in making
    sure the community is as well run as it can be.
  • AAM works with many of the largest homebuilding
    and community development companies in the United
    States such as Del Webb/Pulte, Shea Homes and
    Meritage Homes.
  • Founded in 1990, the company employs 370 people
    and manages over 400 homeowners associations in
    the United States.
  • AAM is dedicated to delivering total peace of
    mind to the Boards of Directors and homeowners in
    the communities it manages.

7
About the Author
Susan Williams is Vice President, Business
Development and Marketing at AAM Community
Management, one of America's most-respected
Homeowner Association (HOA) management companies.
Learn more about Community Management by
visiting http//www.AssociatedAsset.com.
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