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The Importance of Stakeholders

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The Importance of Stakeholders Engagement in Program Quality Presented at the Short-Cycle Higher Education (SCHE) in Europe and the United States – PowerPoint PPT presentation

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Title: The Importance of Stakeholders


1
The Importance of Stakeholders Engagement in
Program Quality
  • Presented at the Short-Cycle Higher Education
    (SCHE) in Europe and the United States
  • Varna, Bulgaria June 2009
  • Presented By David E. Beaumont

2
Challenges
  • Gap between existing workforce skills and
    workplace demands
  • National versus state requirements
  • Defining the competencies standards of the
    workplace
  • Alignment of training programs with the workplace
  • Insuring quality programs and services are
    delivered

3
Goals
  • Develop an understanding regarding the different
    stakeholder groups involved with the local
    community colleges in developing programs and
    services
  • The frequency of use of different stakeholders in
    various economic development activities

4
Conceptual Framework
  • Community College Involvement Framework
  • Examines how interacting with stakeholders may
    influence positive outcomes for programs and
    services

5
Conceptual Framework continued
  • . . . quantity and quality of the physical and
    psychological energy that is invested in
    achieving a desired outcome (Astin, 1999, pg.
    528)
  • Usefulness of policies and practices could be
    measured by the degree of involvement each
    elicits
  • Institutions service area can improve its
    economic fortunes by encouraging stakeholder
    involvement
  • A strong association between positive performance
    and goal attainment with higher levels of
    involvement

6
Methods
  • The study used a data collection strategy
  • Pilot-tested survey data collection method to
    describe the type of stakeholders involved and
    the frequency of their involvement
  • Variables examined are expanded upon from the
    following
  • Self-audit survey developed by Johnson (2000)
  • Workforce Investment Act (WIA) requirements

7
Sample
  • 482 public community colleges that have a defined
    service area
  • An accredited institution of higher education
    characterized by a two-year curriculum that leads
    to either the associate degree or transfer to a
    four-year college. (Gleazer, 1968 Baker, 1999)
  • A service area is defined as a formally
    designated area or region that a community
    college has been committed to serve the needs of
    the local constituents (Vaughan, 2006, p. 6).

8
Sample
  • Community college Chief Economic Development
    Officer (CEDO) as designated by the Chief
    Executive Officers (CEO) at the institution.
  • CEO
  • CAO (Chief Academic Officer)
  • CEDO

9
Colleges in the RUPRI System
10
22 States in the RUPRI Systemwith Defined
Service Areas
  • Alabama Arkansas Colorado Connecticut
  • Florida Idaho Illinois Michigan
  • Mississippi Missouri Nebraska Nevada
  • New Jersey New York N. Carolina R. Island
  • Texas Virginia Washington W. Virginia
  • Wisconsin Wyoming

11
Stakeholder Groups
  • Education Providers
  • Governmental Bodies
  • Private Sector
  • Internal Groups

12
Type of External Stakeholders
  • Education Providers
  • K-12
  • Public. 4-yr Universities and Colleges
  • Vocational Technical Schools
  • Private. 4-yr Universities and Colleges

13
Results Educational Stakeholders
  • K-12

14
Results Educational Stakeholders
  • Vocational and Technical Schools

15
Results Educational Stakeholders
  • Other Community Colleges

16
Results Educational Stakeholders
  • Public 4-year Universities and Colleges

17
Results Educational Stakeholders
  • Private 4-year Colleges and Universities

18
Type of External Stakeholders
  • Governmental
  • Local Government
  • Workforce Development Board
  • State Economic Development Authority
  • Local Economic Development Authority

19
Results Government Stakeholders
  • Local Cities and Counties Governments

20
Results Government Stakeholders
  • Local Economic Development Authority

21
Results Government Stakeholders
  • Local Workforce Development Boards

22
Results Government Stakeholders
  • State Economic Development Authority

23
Type of External Stakeholders
  • Private Sector
  • Local Chamber
  • Local Civic Organizations
  • Local Business
  • Philanthropic Organizations

24
Results Private Sector Stakeholders
  • Local Chamber of Commerce

25
Results Private Sector Stakeholders
  • Local Civic Organizations

26
Results Private Sector Stakeholders
  • Local Businesses

27
Results Private Sector Stakeholders
  • Foundations or other Philanthropic Organizations

28
Type of Internal Stakeholders
  • Staff
  • Faculty
  • Students

29
Results Internal Stakeholders
  • Staff

30
Results Internal Stakeholders
  • Faculty

31
Results Internal Stakeholders
  • Students

32
Stakeholders Areas of Involvement in Support of
Quality
  • Curriculum and Instruction
  • Program Review
  • Staff Development

33
Stakeholders Areas of Involvement
  • Curriculum and Instruction
  • Uses advisory committees to maintain the linkage
    between business and community college
  • Provides cooperative education opportunities for
    students in conjunction with business and
    industry
  • Program Review
  • Uses advisory committees to maintain the linkage
    between business and community college

34
Results
  • Uses Advisory Committees to Maintain Linkage
    Between Business and the Committee College

35
Curriculum and Instruction
  • Identify and expand the use of new technologies
  • Compare program content with occupational
    competencies and tasks
  • Advise on labor market trends
  • Recommend instructional materials and assist in
    obtaining them
  • Promote and assist in maintaining quality
    programs
  • Assist with incorporating soft skills in the
    curriculum
  • Endorse new program applications as appropriate

36
Program Review
  • Assist in program evaluation efforts
  • Recommend program goals and objectives
  • Assess student performance standards to ensure
    they are in line with business and industry
    standards
  • Assess, recommend, and/or provide equipment and
    facilities
  • Review student follow-up reports
  • Identify new programs or elimination of obsolete
    programs
  • Assist in short and long-term planning for
    program improvement

37
Stakeholders Areas of Involvement
  • Staff Development
  • Provides faculty with the opportunity to upgrade
    their occupational skills through a
    back-to-industry program

38
Staff Development
  • Invite faculty and staff to participate in
    industry professional development activities
  • Provide instructors with retraining/back-to-indust
    ry and summer opportunities for technical
    upgrading
  • Conduct workplace tours

39
Results
  • Forms Partnerships with Local Business and
    Government Agencies

40
Results
  • Uses Partnerships to Actively Recruit Business to
    Service Area

41
Questions
  • Answers
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