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An Appreciative Approach to Strategic Planning

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An Appreciative Approach to Strategic Planning Bob Roberts Director of Organization Development Chicago Region, McDonald s & Jim Ludema Professor of Organization ... – PowerPoint PPT presentation

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Title: An Appreciative Approach to Strategic Planning


1
An Appreciative Approach to Strategic Planning
  • Bob Roberts
  • Director of Organization Development
  • Chicago Region, McDonalds
  • Jim Ludema
  • Professor of Organization Development
  • Benedictine University

2
Strategic Planning A key process to all aspects
of business growth
  • Determines
  • Degree of Organizational Sickness or
    Organizational demise death and the...
  • Degree of Organizational Health
  • Competition is getting more aggressive and bright
  • SP is key process toward attaining high
    achievement

3
Strategic PlanningWe need a process that can...
  • Have immediate impact on substantially increasing
    regional results
  • Assure we will meet or exceed the Regional 2005
    Vision
  • Allows us to learn along the way - the most
    critical success factor in all strategic plan
    accomplishments!

4
2005 Vision is a risk - Why?
  • Few if any real innovations have come from the
    traditional strategic planning process - name one
    that came out of the process versus from a high
    performing individual
  • Our Regional Manager is the catalyst for almost
    all meaningful innovations - retail items, store
    hours, DD/T 100 days of summer Outrageous Value
    Days others -- we need innovation at all levels!

5
Strategic Planning This process has to...
  • engage everyone in the region/market to plan and
    execute the plan
  • create a critical mass
  • Give people meaningful goals that enlist
    massive levels of motivation/commitment as a
    system

6
Strategic Planning
  • Traditional Strategic Planning processes are not
    good for creating innovation
  • Does not engage the entire system in developing
    the system plan
  • Data is usually limited to the team itself rather
    than from the entire system
  • No real accountability for results from Regional
    Teams
  • No Feedback mechanisms to assess progress - no
    way to learn

7
Strategic Planning
  • We have to super-charge this organization for
    increased innovation and high achievement.
  • The super-charge needs to result in high levels
    of motivation and commitment from all regional
    staff, store employees, and Owner Operators

8
Strategic Planning - A Proposal
  • Use the Appreciative Inquiry Process
  • Used by many companies with great success
  • Creates greater innovation - A Key!
  • Creates considerably higher levels of motivation
    and commitment
  • Focuses and builds upon what is going right or
    has gone right
  • Identifies the times when the organization was at
    its best

9
Appreciative Inquiry
  • Faster method to create new bests for regional
    performance
  • New bests come from increasing the utilization of
    members best strengths competencies
  • People want to build and create, not get mired
    down in only focusing on what is wrong or broke
    individuals prefer to create greater bests
  • Aim is to constantly replicate the organizations
    bests

10
Appreciative Inquiry
  • Accelerates change due to critical mass by
    engaging entire organization
  • Produces greater motivation commitment
  • All members have broad access to information from
    multiple levels of people in the organization
  • Total organizational mindset - individuals see
    how their individual/team contributions fit
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