Faculty/Counselor Externship

1
Faculty/Counselor Externship

• Barbara Jones
• Erika Martinez
• Wes Hubbard

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Schools First Federal Credit Union

• SchoolsFirst FCU was founded in 1934 when a group
  of 126 school employees pooled together 1,200 to
  form a financial cooperative.
• Their goals were simple
• Offer Members a safe investment with a
  competitive rate of return
• Provide Members confidential, low-interest loans
  with terms that would not create a hardship.
• 7.8 Billion in assets
• 28 branches in four counties
• 900 team members
• 380,000 members
• Governed by NCUA
• 11 volunteers serve on their Board

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Career Opportunities

• Positions Recruiting

Career opportunities range from Mail Delivery,
Telephone and Member Service Reps, Operations,
Information Services, Lending, Human Resource
Reps, Accounting Reps to Administrative
Management.

• Entry Level
• High School diploma
• Cash Handling
• Customer Service
• Tellers and Service Reps 12-13/hour
• College Degree
• Accountants 40,000
• Financial Analyst 53,000
• Means of moving up in the organization
• In-House Training and Workshops
• History, policies, benefits, tours
• Cultural training
• Problem Solving
• Department training
• Benefits Package is a BIG selling point
• 401K matches for
• Medical/Dental/Vision
• Evaluation
• Initial 90-day and 1-year evaluations

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Necessary Skills

• Communication skillsWritten, oral, and
  listeningare essential in all aspects of
  businesscustomer service, back office, and upper
  management personnel.
• Mathematical skills
• Creative thinking and problem solving skills
• Help members id ways for paying back loans
• Accountabilitykeep on task
• Must be PC proficient
• MS Word
• MS Excel
• Proprietary Software

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Team Member Personal Qualities

• Individual Responsibility
• Possess a good understanding of the
  organizations objectives and work toward
  achieving those goals.
• Dress professionally, arrive to work on time, be
  aware of your surroundings, and possess good time
  management skills.
• Social Responsibility
• Interact and build strong communication
  bondsbuild trust among team members and create
  customer service relationships.
• Self-Management
• Must have a passion to work in this field.
• Identify own skill setsknow where you want to be
  within the organization and take the required
  steps to get there.

Stah the Cah
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Indispensable Skill Sets

• Communication

• Make a Difference

• Written communication
• Business correspondence
• Know how to use proper grammar and correct
  spelling
• Know how to create an effective resume
• Oral communication
• Know when to speak and when to listen
• Be prepared for the interview
• Practice, practice, practice

• Attitude, Personality, Presence
• Out-going, friendly, project a sense of ease,
  poise, and self-assurance
• Provide above-and-beyond service to your
  membersfind the needle in the haystack
• Customer service skills
• Work with different personalities
• Take initiative
• Thirst for learningpassionate about your career

7
LivHOME

• Provide in-home services for senior citizens and
  adults with disabilities.
• Services provided
• Communicating with their family and
  professionals attending to the senior's social
  needs medication oversight accessing best
  available resources ensuring medical compliance
  home safety.

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Entry Level

• Minimum Experience / Credentials Education
•  High school diploma or equivalent required.
•  PC proficiency required.
•  Must be able to maintain employee and candidate
  information in a highly confidential manner and
  demonstrate efficient problem-solving skills.
•  Must be detail-oriented with the ability to
  multi-task in a fast-paced, high volume office
  environment.
• Previous staffing/ recruiting/ secretarial or
  administrative experience preferred

• Administrative Assistant
• Staffing Assistant
• Staffing Coordinator
• Caregivers

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Staffing Positions at LivHOME

• Professional Positions
• Human Resources Representative
• Elder care Consultant
• Care Manager
• Manager of Professional services

• Minimum and Preferred Requirements
•  Masters Degree in Social Work and / or
  current licensed registered nurse (RN) required.
•  A minimum of 5 years experience in
  geriatric care and/ or Care Management required.
•  Supervisory / coaching experience required,
  with a demonstrated ability to constructively
  provide feedback confidentiality a must.
•  Valid drivers license and proof of
  insurance re-verification as required by company
  insurance policies.

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Locations

• Livhome Facts
• 13 Care managers
• 200 caregivers (about 110 working)
• 30 Staffing coordinators
• 10 managers of professional services.
• They provide care to about 5 of
• Orange County Seniors
• According from to customer feedback, they fully
  satisfy 93 of their customers.
• They generate approximately 125,000 per month
  (OC)

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Technology

• http//www.livhome.com/
• Assist (internal system)
• Caller-ID telephonic systems
• Internet tools
• Craigs List
• Snag-a-job
• Monster
• Livhome Blog
• Software
• Word
• Excel
• Outlook
• Podcast

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Why Work for LivHome?

• LivHOME offers its employees a competitive and
  attractive benefits package that includes the
  following
• Medical and Dental Plans (a portion is
       company-paid)
• 401(k) Retirement Plan with Company Match
• Bonus Opportunities
• Credit Union Membership
• Life Insurance
• Ongoing Training and Education
• One-on-One Support
• Flexible Scheduling
• Weekly Paydays (Caregivers)
• Direct Deposit
• U.S. Savings Bond Purchase Program
•  

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General skills

• Great customer service skills
• Great communication skills
• Computer literate
• Knowledge of software applications Word Excel
  Outlook
• Good written skills

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Donahue Schriber

• Founded in 1969
• Construct, develop, lease, manage and market
  shopping malls (strip malls)
• Currently own/operate 93 centers in Arizona,
  California, Nevada and Oregon
• Selected by OC Metro as one of the best companies
  to work for

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Careers Available

• Entry Level Clerks (10-15 hr), Administrative
  Assistant (10-15 hr)
• Marketing (40,000 - 95,000 yr)
• IT (60,000 120,000)
• Operations Assistant (30,000 35,000 yr)
• Donahue offers competitive benefits package and
  will pay for employees education if it relates to
  job!

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Skills and Qualities

• 4 year degree preferred for many of the jobs but
  not always necessary
• General computer skills (larger companies may
  need more specific skills)
• Written and verbal communication and people
  skills very important
• Most important qualities are a passion for the
  job and an interest in doing it as well as a
  willingness to learn and continue ones education

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Most important knowledge I gained to pass on to
students

• Employers really want someone with a passion for
  and interest in the job
• Its important to know about what the company
  does before the interview in order to know if you
  would be passionate about it or interested in it
• Being willing to continue youre education is
  often more important than having a degree
• However many employers like to see degrees mainly
  because it indicates responsibility, ability to
  finish something you start, and ability to deal
  with a diverse group of people