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AEROSPACE QUALITY MANAGEMENT - INDUSTRY APPROACH

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AEROSPACE QUALITY MANAGEMENT - INDUSTRY APPROACH Mark P. Allen Chairman Americas Aerospace Quality Group SAE Aerospace Committee G-14 February 14th 2002 – PowerPoint PPT presentation

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Title: AEROSPACE QUALITY MANAGEMENT - INDUSTRY APPROACH


1
AEROSPACE QUALITY MANAGEMENT - INDUSTRY APPROACH
  • Mark P. Allen
  • ChairmanAmericas Aerospace Quality Group
  • SAE Aerospace Committee G-14
  • February 14th 2002

2
AAQG Legitimacy
  • Committee of the Society of Automotive Engineers
    - designated Committee G14.
  • Operations are under the guidance and rules of
    SAE committees.
  • A cooperative organization within the aerospace
    industry in the Americas (including North,
    Central and South Americas).
  • Processes are established in a set of agreed,
    documented, operational procedures.
  • Not a legal entity. It is the responsibility of
    individual companies to implement such agreed
    upon common procedures.

3
AAQG Purpose
  • Establish and maintain a dynamic cooperation
    based on trust between Americas aerospace
    companies on initiatives to make significant
    improvements in quality performance and
    reductions in cost throughout the value stream.
  • Initial focus is to continuously improve the
    processes used by the supply chain to deliver
    consistently high quality products, thereby
    reducing non - value added activities and costs.

4

AAQG and IAQG Objectives
  • Establish commonality of quality standards and
    requirements
  • Common aerospace basic quality systems
  • Best practices in aerospace industry
  • Performance metrics
  • Establish process of continuous improvement at
    suppliers
  • Industry expectations
  • Lean manufacturing
  • Supplier performance metrics
  • Establish methods to share results
  • Audits
  • Inspections
  • Supplier performance
  • Establish implementation plans that bring the
    initiative to life
  • Obtain regulatory concurrence


5
AAQG 2002 Goals
  • Document policies and procedures
  • Formalize a charter
  • Initiate migration from system compliance to
    product conformance
  • More closely align with industry associations
    other groups to eliminate redundant activities
  • DoD, Space, AIA..
  • Continue project initiations and completions
  • Continuing education for the membership

6
AAQG - Membership
Denotes - IAQG Council Member
  • Members
  • Goodrich
  • Boeing Company
  • Bombardier - Canada
  • Embraer Aircraft - Brazil
  • ENAER - Chile
  • GE Aircraft Engines
  • Gulfstream Aerospace
  • Honeywell
  • HELIBRAS - Brazil
  • Lockheed Martin
  • LMAASA - Argentina
  • Northrop Grumman
  • Parker Aerospace
  • Rockwell-Collins
  • Rolls-Royce Corp.
  • Raytheon Aircraft
  • Textron
  • Bell Helicopter
  • Cessna Aircraft
  • United Technologies
  • Pratt Whitney
  • Sikorsky Aircraft
  • Hamilton Sundstrand
  • Vought Aircraft
  • Non-Voting Members
  • Suppliers
  • RAB
  • IAAR

7
AS 9100 Industry Acceptance / Usage
  • The IAQG implementation metrics show that
  • 46 of members have implemented 9100 internally
    and to their suppliers
  • 18 of members have implemented 9102, FAI,
    internally and to their suppliers.
  • 8 of companies have implemented the recently
    published 9103, Component Proving, internally and
    to their suppliers.
  • Implementation is gaining momentum and this will
    increase, particularly when the new Boeing
    Quality System is reissued.
  • The sector implementation approaches are also
    making good progress but the benefits from global
    mutual recognition of Quality System audits is
    still not quite there yet - we need the global
    database.

8
9100 Standard Alignment with ISO 90012000
  • IAQG had the responsibility
  • Aligned aerospace requirements with the new ISO
    90012000
  • Incorporated lessons learned - clarified
    requirements
  • Coordination and resolution was by geographic
    sectors
  • Americas (AAQG) Europe (EAQG) Asia (SJAC)
  • Goal to publish revision to AS9100 and prEN9100
    and any other translated versions - est. June
    2001
  • AS9100A published by SAE in August 2001

9
91002001 Highlights
  • Tokyo, March 2000
  • 1st Draft - Provided to IAQG Sectors for review
  • Seattle, June 2000
  • Consolidation of Sector comments
  • September, 2000 - Draft updated to 9001 FDIS
  • Toulouse, November 2000
  • Continued review and consideration of changes for
    clarification lessons learned
  • January, 2001 - Draft updated to final ISO
    90012000
  • New Orleans, March 2001
  • Final Review and approval

10
91002001 Highlights (cont.)
  • Intent of aerospace-unique requirements are not
    changed in new version of 9100
  • ISO 90012000 revision now has requirementsdesire
    d by industry, eliminating somerequirements from
    91001999 version
  • Some requirements from ISO 90011994 are desired
    by industry and were added back to 91002001
    version
  • 91002001 contains 80 aerospace unique
    requirements and 18 amplifications/notes

11
ISO 90012000 / 91002001Timeline
2000
2001
2003
2002
DEC. 2003
ISO 90011994
ISO 90012000
9100 1999
9100A 2001
9100B ?
9100A2001 will include both ISO 90011994 and
ISO 90012000 models until December 2003
12
Aerospace-Sector Standard Development Timeline
13
Other Party Surveillance(Americas Companies)
  • AAQG is implementing SAE AIR 5359A document
  • AIR 5359A is approved published
  • AAQG is working directly with Accreditation
    Bodies to approve CBs and Auditors
  • 22 CBs 110 auditors submitted by RAB have
    been Accredited to AS9000
  • 22 CBs (and 126 auditors) are Accredited to
    AS9100 at this time. More are expected

14
THE AMERICAS Other Party System
Standards Council of Canada
Registrar Accreditation Bureau
INMETRO
15
Oversight Summary
  • Industry Co-operation on Quality System
    Requirements
  • A single global 9100 Aerospace standard
  • An agreed International process for procedure
    creation
  • Sector processes for 2nd or Other party approvals
  • Individual sector plans launched / global plans
    in work
  • Implementation planned progressively during
    2001-2002
  • Establish a mechanism for data exchange
  • International auditor training and qualifications
  • Communication to Authorities and Stakeholders
  • Industry will Monitor results and maintain
    momentum

16
Aerospace Quality System Standards
  • INTERNATIONAL STANDARDS
  • 9100 - Quality System for Aerospace
    Manufacturers
  • 9110 - Quality System for Aerospace Maintenance
    Organizations - In work
  • 9120 - Quality System for Aerospace Distributors
    - In work

17
Aerospace Quality Standards (cont.)
  • Americas
  • AS9003 - Less than 9100
  • Production Process Planning Verification
    (software)
  • Software Quality (Embedded / Product Acceptance)
  • Internal Auditing Requirements
  • Sub-tier Supplier Control
  • Direct Shipments Electronic Signatures
  • International
  • First Article Inspection
  • Management of Key Characteristics
  • Record Retention
  • Nonconformance Documentation
  • 2D Bar Coding (Draft)
  • Part Qualification Process

18
Industry Leaders are Listening
  • Agreed to improve the overall approach to quality
  • Major Aerospace Companies have agreed upon
    Quality Management System approval approaches
  • A key objective is to reduce the number of audits
  • There are significant benefits to the Aerospace
    Industry
  • Working to develop our International processes to
    incorporate the new approach
  • International approach is based on a single
    agreed standard, harmonization of system
    application and shared information

19
COPIES OF STANDARDS, REPORTS AND CHECKLISTS ARE
AVAILABLE FROM SAE
  • WWW.SAE.ORG
  • Society of Automotive Engineers
  • 400 Commonwealth Drive
  • Warrendale, PA 15096-0001

20
Aerospace Quality Coordination Effort
  • Creation of Separate SPACE, CIVIL DEFENSE
    COMMITTEES under AIA (incl. all associations)
  • Would meet to address unique needs of each
    industry segment within the framework of a
    coordinated Industry process. Would include
    participation of all affected Industry
    organizations including FAA, DoD and NASA.
  • AAQG process would remain unchanged
  • AIA Committees would join with the AAQG to
    integrate strategy and develop the products and
    tools needed for implementation
  • AAQG responsible for common standards, tools and
    methods with supplementation for specific sector
    needs
  • Involve NADCAP Activities with AAQG
  • Special Process issues would be assigned to
    NADCAP and Quality Systems would be handled
    through the AAQG

21
Arrangement of Quality Committees
NADCAP
TACTICAL
CIVIL AVIATION
FAA
Civil Aviation Quality Committee
AIA / GAMA
ASA /ARSA
OEMs / PAHs
MILITARY
DoD
DefenseQualityCommittee
AIA-SMCAQWG
NDIA /EIA
Suppliers
AIAA
SPACEQualityCommittee
SPACE
NASA
22
SINGLE VOICE FOR QUALITY IN AEROSPACE INDUSTRY
  • Proposal would Eliminate overlap in Committees
    and Organizations
  • Reduction in resources and travel costs for
    participants
  • Eliminate redundant activities
  • Increase in Communications between Groups and
    Leadership
  • Focus customer and user information in many areas
  • Increase response and decision time for
    implementation
  • Obtain broader involvement of suppliers,
    customers and regulators
  • Better coordination / implementation of
    government / industry initiatives
  • Provide inputs and coordination for Global
    Quality Issues for the International Aerospace
    Quality Group

23
ORGANIZATIONAL BENEFITS TO INDUSTRY
  • Executive Quality Group
  • Clear senior level direction with supporting
    resources
  • Ability to challenge the status quo
  • Includes representation from Industry
    Associations
  • Americas Aerospace Quality Group
  • Development of industry-wide (global) processes
    when appropriate
  • Linkage with international organizations and
    initiatives through the IAQG
  • Official alignment with an ANSI recognized
    Standards Development Organization (SAE)
  • Commitment to use products both internally and
    with suppliers
  • Formal linkage to the supplier community

24
ORGANIZATIONAL BENEFITS TO INDUSTRY
  • AIA managed business-line unique Committees
    (Civil, Defense and Space)
  • Involvement of all stakeholders - customers,
    suppliers and associations
  • "Authorized" linkage to political and
    government/regulatory organizations
  • Communication with a business-line and across
    parallel business-lines
  • Linkage to other AIA Councils and Industry
    Associations

25
AAQG would perform Integration Function (incl
International)
INDUSTRY QUALITY POSITIONS / ACTIONS
EXECUTIVE QUALITY GROUP
AMERICAS AEROSPACE QUALITY GROUP
STRATEGYRESOURCES
COMMUNICATIONS
VALIDATION
NADCAP
SPACE
CIVIL AVIATION
DEFENSE
STANDARDS
Working Teams
Working Teams
Working Teams
Working Teams
26
Proposal for New Aerospace Quality Coordination
Effort
Monday
Tuesday
Thursday
Wednesday
Working Teams
AMERICAS AEROSPACE QUALITY GROUP
EXECUTIVE QUALITY GROUP
CIVILAVIATION
Working Teams
DEFENSE
Working Teams
NADCAPEXECUTIVEBOARDMEETING
SPACE
Working Teams
Series of Structured Meetings in the Washington
D.C. Area Twice a Year
27
AAQG Management Approach
Aerospace
Industry Segment Councils
AAQG
Commercial
Space
DoD
Council Chairs
Mark Allen
Andy Brindisi
?
?
Standards (PT-S)
Dennis Lemon
x
x
x
Tools Techniques (PT-T)
Julie Sandrers
x
x
x
Implementation (PT-I)
D. Buehler
x
x
x
Communications (PT-C)
C. Adkisson
x
x
x
Industry Segment Teams
Aerospace Project Teams
28
Next Meetings
June 3-5, Boston, MA Sept. 9-11, Washington, DC
29
QUESTIONS
30
Back-up
31
The International Aerospace Quality Group
32
IAQG Members
  • Europe
  • Airbus
  • EADS - Airbus/BDLI
  • Rolls-Royce and SBAC
  • EADS (France)
  • ALENIA and AIAD
  • SNECMA
  • EADS - CASA and ATECMA
  • BAE Systems
  • Agusta
  • Aermacchi
  • Eurocopter
  • Dassault
  • Intertechnique/GIFAS
  • MTU Aero engine
  • AECMA
  • Volvo-Aero
  • Americas
  • The Boeing Company
  • GE Aircraft Engines
  • Pratt Whitney/UTC
  • Rockwell Collins
  • Honeywell
  • Northrop Grumman
  • Cessna - Textron
  • Rolls-Royce Corp.
  • Gulfstream
  • Embraer
  • BF Goodrich
  • Bombardier
  • Bell Helicopter Textron
  • Lockheed Martin
  • Raytheon
  • Vought Aircraft
  • Asia
  • Ishikawajima Harima Heavy Industries
  • Mitsubishi Heavy Industries
  • Kawasaki Heavy Industries
  • Fuji Heavy Industries
  • Shin Mayawa Industries
  • Aviation Industries of China
  • Korea Aerospace Industries
  • Hispano-Suiza
  • Turbomecca
  • Messier-Bugatti
  • Thompson-CSF Sextant

33
Aerospace Quality StandardsNumbering System
  • International Standards - 91xx
  • Are planned for harmonization across all 3
    aerospace sectors and are recognized globally
  • Americas Standards - 90xx
  • Are published for use by AAQG, may become an 91XX
    standard at a later date
  • AS Standards - Americas
  • Published by Society of Automotive Engineers
  • EN Standards - Europe
  • published in Europe by AECMA
  • JIS Q is the Japan / Asia Equivalent

34
Governance Documents
102 Committee Membership
103 Maintenance of Standards
101 Project Initiation
100 Procedure Establishment
Charter
104 Committee Meetings
SAE Operating Guide
SAE Tech Stds Board Governance
2
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