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Presentation at Chamber of Commerce and Industries of Eastern Province, KSA Dammam

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Enterprise Performance Improvement Centre, GOLEM IMS GMBH, Vienna, Austria Elite Training Programs Center (ETPC) Jubail Industrial City, Kingdom Of Saudi Arabia – PowerPoint PPT presentation

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Title: Presentation at Chamber of Commerce and Industries of Eastern Province, KSA Dammam


1
Enterprise Performance Improvement Centre, GOLEM
IMS GMBH, Vienna, Austria
Elite Training Programs Center (ETPC) Jubail
Industrial City, Kingdom Of Saudi Arabia

Appreciate the kind courtesy, support and
cooperation extended by The Industrial
Committee Chamber Of Commerce, Eastern Province,
Dammam Saudi Arabia for the arrangements and
assistance in presentation of UNIDO Business
Performance Solutions for Industrial
Entrepreneurs and Managers
2
Presenters For the Evening
Business Performance Solutions For Entrepreneurs
and Managers by Dr. Serge Golovanov
Client Support For UNIDO Business Performance
Solutions by Narayana Sharma
3
  • President of GOLEM IMS GmbH as of 1990
  • UNIDO Expert and International Consultant for
    nearly 20 years
  • Member of Board INSME Association
  • International Network for Small Medium
    Enterprises
  • Dipl. Engineer, PhD in Systems and Computer
    Sciences

Dr. Serge Golovanov
Enterprise Performance Improvement Centre GOLEM
IMS GMBH, Vienna, Austria www.win2biz.com
e-mail info_at_win2biz.com
Member of INSME Association, Rome, Italy
Official Development, Training and Support Center
for UNIDO Business Performance Management Software
4
  • UNIDO Expert and International Consultant for
    nearly 20 years
  • President of GOLEM IMS GmbH
  • Member of Board INSME Association
  • International Network for Small Medium
    Enterprises
  • Dipl. Engineer, PhD in Systems and Computer
    Sciences

Dr. Serge Golovanov
SOME OF THE UNIDO INTERNATIONAL PROGRAMMES
ACCOMPLISHED
DUBAI Keynote speaker, First Int. Conference on
Small Medium Enterprises, Department of
Economic Development Government of Dubai,
2005 Palestine Improving Business Performance by
Introducing Continuous Improvement Practices
based on UNIDO Business Performance Management
Software, 2004-2005 LEBANON Introducing
measurement tools for continuous improvements in
quality, efficiency, productivity and
competitiveness in manufacturing Association of
Lebaneese Industries, UNIDO, Euro-Lebanese Centre
for Industrial Modernization TURKEY 2004 "SMEs
Competing in a Knowledge Economy, Speaker at
OECD Ministerial Conference for SME EGYPT
"Application of UNIDO benchmarking and business
excellence tools Pharos Produce-Plus FIT" for
enterprise upgrading, strategic and production
management of industrial enterprises IMC/UNIDO
workshops 2004
5
  • UNIDO Expert and International Consultant for
    nearly 20 years
  • President of GOLEM IMS GmbH
  • Member of Board, INSME Association
  • International Network for Small Medium
    Enterprises
  • Dipl. Engineer, PhD in Systems and Computer
    Sciences

Dr. Serge Golovanov
SOME OF THE UNIDO INTERNATIONAL PROGRAMMES
ACCOMPLISHED contd
BAHRAIN "Strategic and production management of
industrial enterprise application of UNIDO
benchmarking and business excellence tools Pharos
Produce-Plus" UNIDO ITPO/ARCEIT office, Manama,
2003 COLOMBIA Improving Productivity, Quality
and Competitiveness of Colombian Industries,
Programme UNIDO-Ministry of Economics and
Transportation, 2002-2004 ITALY INSME THINK
TANK, The International Network for Small and
Medium Sized Enterprises INSME 2004 SWEDEN 2004
and BARCELONA 2005 INSME Association Committee
Meetings, INSME RUSSIAN FEDERATION" Sustainable
Industrial Development and Competitiveness
Siktivkar, Komi, 1999 INDIA Strengthening of
Small and Medium automotive component suppliers
to deliver export quality products in India ACMA
- UNIDO Programme 1999
6
  • Company GOLEM IMS GmbH
  • Activities Development of Information
    Technology tools for entrepreneurs, training,
    consulting
  • Location Vienna, Austria
  • Established June 1990
  • Portal www.golem.at

7
Manager, UNIDO FOCAL POINT NATIONAL TRAINING
CENTRE FOR ENTERPRISE PERFORMANCE IMPROVEMENT,
(NTCEOI-PEDC, Bangalore, India)
AMIE - Electronics Commn. Eng, IEI, Kolkatta
Narayana Sharma
  • Industrial Technical Practitioner with wealth of
    10 years experience and
  • expertise on production/factory issues
    covering
  • Industrial Sector Specialty
  • Fabrication
  • Electronic Equipment
  • Food
  • Equipment Specialization at Principal facilities
    in US, Germany Switzerland
  • Automated Portable Test systems for Electrical
    Rotating Machines
  • Electro-Optic Systems - Spectroradiometers,
    Photometers, Radiometers
  • Automotive Sensors
  • Calibration Systems for Temperature, Pressure,
    Humidity Electrical
  • Parameters

8
Manager, UNIDO FOCAL POINT NATIONAL TRAINING
CENTRE FOR ENTERPRISE PERFORMANCE IMPROVEMENT,
(NTCEOI-PEDC, Bangalore, India)
Narayana Sharma
AMIE - Electronics Commn. Eng, IEI, Kolkatta
Developed Sustainable Business Model For
Productivity Improvement in association with
Indian Institute of Management, Bangalore
  • Expertise in Productivity Improvement Areas
  • Waste Management
  • Waste reduction
  • Process improvement optimization
  • Efficiency improvement in processes machinery
  • Lean manufacturing (produce maximum with existing
    infrastructure)
  • Creative Engineering
  • Layout improvement
  • Handling improvement

9
UNIDO Business Performance Management Solutions
for Entrepreneurs by Dr. Serge Golovanov
10
Focus on Small and Medium-sized enterprises (SME)
11
You have set visions, missions and targets for
your business based on a defined capacity of
your manufacturing enterprise
THE ENTERPRISES EXISTING INFRASTRUCTURE
THE ENTERPRISES GROWTH PROSPECTS
You also know globalization brings new challenges
as well as export opportunities to your
manufacturing enterprises
12
This also means the manufacturing enterprise must
achieve Competitiveness (Quality, Price,
Delivery Safety) Capability (Technical,
Material Process) Stability (long term
enterprise vision and financial) Resourcefulness
(management, human resources and staff training)
13
Now the Question is How Do You Find Out Whether
Your Business Is Under-performing or
Over-performing Its Capacity Towards Realizing
Your Visions, Missions And Targets?
14
Lets take a simple negative example, A
Manufacturing Company set a target/budget for
exports and profits for 1st Q 2005 but it did
not achieve it Why did the management
over-estimate their performance and what are the
possible reasons?
Lets take a positive example, A Manufacturing
Company set a target/budget for exports and
profits for 1st Q 2005 and it achieved 25
more Why did the management under-estimate
their performance and what are the possible
reasons?
Several reasons could cause these results. The
need to identify the present performance
indicators of the business and monitor them is
key issue to address.
15
Thus you need to measure monitor 1) The
present performance indicators to take
corrective actions 2) Also get an idea of the
trend of your business (Where is your business
ship sailing to?)
16
Sailing to target destination
Target (Promised Land)
Ideal path
Initial position
17
Sailing with navigation
18
Sailing without navigation
New technologies do not help reaching the target
but can make failure impact more costly and
severe! (e.g. new engine, design or construction
of the ship do not change the outcome )
19
  • You also may need to do this performance
    monitoring exercise
  • Accurately
  • Scientifically
  • Efficiently
  • Cost-effectively
  • Frequently (possibly hourly, daily or weekly)
    and
  • Easily

20
UNIDOs Enterprise Business Performance
Management Improvement Solution
A Tried and Tested One worldwide!
  • Its
  • Accurate (for the minimized data collected)
  • Scientific (UNIDO developed methodology)
  • Efficient (improves actual business results)
  • Cost-effective (investment vis results)
  • Frequent (available 24/7 if the data is fed in)
  • Easy-To-Use (see example further)

21
Let us examine some of the important aspects and
results achieved using this solution
22
  • SME Issues and Discussions worldwide
  • Economic Development
  • Financing and Taxation
  • Entrepreneurship
  • Innovations and Technology Transfer
  • Needs for effective Training and Support
  • Environmental impact
  • Impact of all these issues on sustainability of
    economies in countries
  • . . .

23
  • Speakers analyse problems by
  • Geo-positioning
  • Cultures
  • Training areas
  • Case studies
  • Statistics, statistics statistics in countries,
    sectors, regions (, , )
  • Opinions and Conclusions

24
However there is always the same common issue
left
What are the practical actions to achieve
positive change in controllable way ?
25
Customer aspects
26
  • Entrepreneurs Management in Industries are
    looking for
  • Culture in business planning, monitoring and
    measurement
  • Understanding and using Total Quality Management
    principles
  • Structured practical management in Continuous
    Improvement
  • Resources and knowledge to introduce and
    effectively use IT tools for business
    monitoring, measurement and decision preparation
  • Interest / support by suppliers of ICT tools
    consulting services
  • Possibility obtaining know-how and training in
    performance management (busy, no funds, costly
    training, not well targeted, etc)
  • Assistance by Regional Governments, Associations,
    Chambers, etc. in building capacity to improve
    the situation

27
  • Challenges facing entrepreneurs
  • High losses, Inefficiencies and little knowledge
    of actual figures!-where it is going wrong?
  • Major decisions demand quality preparation and
    evaluation in necessary detail, be compared by
    consequences, optimized and monitored in
    implementation
  • The potential is underutilized, developments are
    risky, results may be unpredictable and
    unexpected!

28
SME mortality rate after successful start-up is
high due to premature death of SMEs caused by
uncontrollable losses and non- efficiencies
unknown to management
Actual data by San Paulo Department of
Statistics, Brazil 5 billion dollars lost and
530 thousands jobs in the medium and low range
of manpower are lost within one year in San Paulo
State only. 1,000,000 businesses closed between
1990-2002 just in the State of San Paulo worth
of 62 billion dollars in invoicing and consequent
losses in taxes. (Source Newspaper O Estado
de San Paulo, Economy and Business Section, 4th
December 2003) Similar situation exists in other
developing countries lacking of official
statistics.
Result Most of SMEs are running life time
experiment W i n or D i e !
29
The price of ignorance (UK case studies, CoVE
and MII, food industry)
  • Estimations of lost gross profit (GP) due to
    various inefficiencies, per annum
  • Enterprise Group 1 (GP 400,000) 54,900
  • Enterprise Group 2 (GP 3,000,000) 215,500

30
Average enterprise improvement results
benchmarked after the Programme implementations
  • Overall Productivity Increase (or value
    Added/person) 9
  • Improved Efficiency 18
  • Improved Gross Profit 25
  • Reduction in Labour cost - 15
  • Overall Effective Efficiency increase 5
  • Acceleration of business development - 6 years

31
Basic principles of continuous improvement in
business
  • Measuring business results (UNIDO Software)
  • Identifying problematic areas having measurements
    data
  • Formulating optional solutions which can
    potentially solve problems and bring improvements
    (new machine, production profile, production team
    change control, etc)
  • Evaluating the options including impact of
    uncertainties and risks by simulating the major
    outcomes (scenarios)
  • Selecting the best (most effective) option
  • Implementing the best option in practice
  • Returning to Step 1

32
Components of UNIDOs Enterprise Business
Performance Management Solution
Client Support Consulting on-site
Software Suite
Training Course
Certification
Software Installation Data collection entry,
Biz target setup Reports, Export-import
Enterprise
Professionals
Benchmarking
Measuring Improving Business Developing
best practices
33
The Programme Components (Phase 1 Course
Training)
  • Awareness seminars, selecting of enterprises
  • Training courses for SME management (5 days, lt
    24 persons per group)

34
The Programme Budget Components (Phase 1 Course
Training)
3. Supply of UNIDO Business Performance
Measurement Management Software suites
Pharos-Business Navigator, Produce Plus and FIT
to participating (at least 2 licenses per
enterprise for general and production managers)
35
The Programme Budget Components (Phase 2
On-site consulting support)
  • Training and certification of clients support
    team
  • Transfer of know-how, methodology to Enterprise
    Management, setting best continuous improvement
    practices (up to 12 months, 1 consultant support
    up to 10 enterprises, installing software, data
    collection, business targets, decision support,
    results measurement, etc).
  • Final results evaluation and reporting, conference

36
Some additional practical outcomes
  • Pre Post Programme enterprise benchmarking,
    diagnostics, performance measuring, production
    efficiency analysis is made for each
    participating enterprise (suppliers,
    non-conformances, planning, production resources'
    utilization, etc.)
  • UNIDO Certificates of Enterprise Business
    Performance Excellence for enterprises and
    Business Performance Management Excellence for
    entrepreneurs and managers based on benchmarked
    improvements.
  • Training of SME managers in presentation of the
    enterprise performance results to investment and
    credit institutions

37
International National Support For Enterprise
Growth
  • Performance management and measuring training
  • Preparing SMEs to introducing innovations
  • Innovative directions of work with SMEs
  • New options in addressing key national priorities
    by Gov. Chambers etc
  • Possibilities of launching new development
    projects
  • New options in increasing scale of business and
    its image
  • Training of entrepreneurs and managers in Kingdom
    or in Europe (Austria, UK)
  • Exchanging experiences and benchmarking results
    between countries

38
  • IMPACTS
  • When each enterprise is measured and benchmarking
    reports are available the analysis of industrial
    sectors becomes feasible facilitating as follows
  • Policies and recommendations formulation by
    Chambers Committees
  • Legislation adjustments by governments and
    lawmakers
  • Innovation and Technology transfer efficiency
  • Funding Investment efficiency
  • Loan Credit results improvement
  • Investment climate improvement (by increased
    transparency of businesses)

39
  • Implementations
  • UNIDO integrated programme the Republic of Komi,
    Russia Sustainable Industrial Development and
    Competitiveness, Oct. 1999
  • Strengthening of Small and Medium automotive
    component suppliers to deliver export quality
    products in India, Nov. 1999, India, New Delhi,
    Pune, Bangalore, Mumbai, Baroda, Nashik,
    Ahmednagar.
  • Application of Quality Principles To The Food
    Processing Sector of 7 Sub-Sahara African
    Countries, July 2000 Kenya, Uganda, Tanzania,
    Zambia, Ethiopia, and Zimbabwe.
  • 4. Application of Quality Principles To The
    Leather Production Sector in Egypt, April 2001,
    Cairo, Egypt
  • 5. Integrated Programme for Columbia, 4
    industrial sectors, Ibage, Pereira (Eje
    Cafetero), Barrancabermeja.

40
  • 6. The workshop "Strategic and production
    management of industrial enterprise application
    of UNIDO benchmarking and business excellence
    tools Pharos Produce-Plus", UNIDO ITPO/ARCEIT
    Manama, Bahrain.
  • 7. The workshops "Application of UNIDO
    benchmarking and business excellence tools for
    enterprise upgrading, strategic and production
    management of industrial enterprises, IMC/UNIDO
    workshops, Cairo Alexandria - Borg El Arab,
    Egypt, February - April 2004.
  • Introducing UNIDO measurement tools for
    continuous improvements in quality, efficiency,
    productivity and competitiveness in
    manufacturing, Association of Lebanese
    Industrialists (ALI), Euro-Lebanese Center for
    Industrial Modernization (ELCIM), Lebanon, June
    October 2004.
  • Palestine Improving Business Performance by
    Introducing Continuous Improvement Practices
    based on UNIDO Business Performance Management
    Software, UNIDO Programme 2004-2005

41
International customer list
  • Bahrain
  • UNIDO ITPO/ARCEIT office, Manama
  • Bulgaria
  • BUSINESS CENTER INCUBATOR ISKAR Ltd., Sofia
  • HIRON Management Consulting Ltd., Sofia
  • Colombia
  • De Williams Servicios, Barrancabermeja
  • ELECTROTÉCNICOS, Barrancabermeja
  • IMSOL, Barrancabermeja
  • INDUSTRIAS PALMIRA, Barrancabermeja
  • MEC LTD., Barrancabermeja
  • METALMAQ, Barrancabermeja
  • METALTEC, Barrancabermeja
  • METCOL, Barrancabermeja
  • REYMOM, Barrancabermeja
  • TALLERES UNIDOS, Barrancabermeja
  • Boston Shoes, Bogota
  • CALZADO ATLAS LDTA, Bogota
  • Curtiembre el Reno ltda, Bogota
  • Industrias Titanic, Ibagué
  • Outsoursing Industrial, Ibagué
  • Plano y Punto Ltda., Ibagué
  • Root Co Kids Ltda, Ibagué
  • Serviconfección, Ibagué
  • Sheffy Sports, Ibagué
  • Basculas Prometalicos, Manizales
  • CI Plastigoma S.A., Manizales
  • Conelec S.A, Manizales
  • Sinterizados S.A, Manizales
  • Cable Link de Colombia S.A, Pereira
  • GL Ingenieros Ltda., Pereira
  • Industrias de Cables y Partes, Pereira
  • Magom Electroinica, Pereira
  • Normarh Ltda, Pereira
  • Integrando Ltda., Pereira Dosquebradas
  • Chile
  • Universidad de La Frontera, Temuco

42
International customer list
  • Wonder Foods products
  • Glacier Products Ltd.
  • Kuwait
  • Arab Planning Institute, Shuwaikh
  • India
  • Vir Rubber Products, Mumbai
  • Standard Radiators (metal-radiators producer),
    Baroda
  • Zylog Plastalloys Ltd, Nasik
  • Manikprem Industries, Ahmednagar,
  • Engineering Plastics, Pune
  • ACMA Technical Centre, Delhi
  • Federation of Indian Chambers of Commerce
    Industry (FICCI), New Delhi
  • Power Energy Development Centre, Bangalore
  • Iran
  • The Upgrade Training Programme is under
    discussion for 2005-2006
  • Lebanon
  • Joseph B. Amatoury s.a.r.l

OPTIMA Systems Ltd. Siemens Business Services
GMBH, Russia Palestine UNIDO Integrated
Programme for Palestine Birzeit Pharmaceutical
Company NBC-Cocacola ASI- Egypt Pharmacare
PLC Sinokrot Food Co Al Haya Food Co. Jerusalem
Pharmaceuticals Nassar Invest. Co Ministry of
National Economy Gama Pharmaceutical Flefel
Co. Russia Center for Executive Education,
Siktivkar State University ENIGMA Training and
Constructions, Ltd
43
International customer list
OPTIMA Systems Ltd. Siemens Business Services
GMBH, Russia Slovakia Industrial Management
Consulting s.r.o, Bratislava Melli Interiery,
s.r.o., Bratislava Sri Lanka University of
Kelaniya, Kelaniya Sudan Solutions Company Ltd.,
Khartoum Thailand Thai Pharos Software Company
Ltd., Asian Institute of Technology,
Turkey USEGO Consulting, Istanbul Zambia Eureka
Chickens Ltd. (Zambia) Meatland Ltd, Lusaka
(Zambia)
United Kingdom Centre of Vocational
Excellence, The Humber Institute of Food and
Fisheries, Grimsby, Manufacturing Improvement
International Ltd., Grimsby, N E
Lincolnshire Hull University MSc Food Standards
Science Disposables UK, Ltd. Vickers Laboratories
Ltd, Graftons Bakery Ltd. Yorkshire Farm Bakery
Ltd Riverside Food Services Ltd. Wensleydale
Creamery Ltd. Smales Fish Merchants Ltd. Regal
Fish Ltd Kwoks Ltd. Healthfresh Ltd. Bleikers
Smokehouse Ltd. Food Design Ltd. Shepherds Purse
Ltd. University of Wales Institute,
Cardiff Uganda Hwan Sung Ltd., Ngege Ltd Uganda
Fish Packers Greenfields Limited
44
  • C o n c l u s i o n s
  • This UNIDO certified service package will help
    majority of entrepreneurs, industrialists to
    acquire sufficient knowledge and performance
    management tools and practices to monitor and
    measure their businesses, optimize decisions,
    eliminate inefficiencies systematically and
    maximizes use of available resources.
  • The Training and Upgrade Programmes for SMEs
    introduce best continuous improvement practices
    and UNIDO IT tools facilitating productivity,
    competitiveness, quality, sustainable growth.
  • SMEs become much more transparent and better
    prepared for national and international
    investors, improving export potential.
  • The Training Programmes facilitate entrepreneurs
    capacity building in introduction and managing of
    innovations, new technologies.

45
  • C o n c l u s i o n s (cont)
  • The Training Programmes facilitate human resource
    developments, managerial capacity and potential,
    path to ISO 9000 standardization, meeting WTO
    requirements, decreasing SME mortality in the
    regions.
  • The Training Programmes deliver unique content
    and provide comprehensive package of services at
    acceptable cost level resulting in important
    Knowledge Capital Gain.
  • Governmental, international and private sector
    support of the Training Programs is an effective
    way to boost economic performance and
    sustainability of industrials sectors.
  • The programme results are measured and
    documented providing vital economic and
    industrial statistics to factory owners and
    entrepreneurs

46
  • The practical instruments exist and proved
    Training and Upgrade Programmes for SMEs
  • The costs of fundamental improvements are
    reasonable and realistic compared to other
    options.
  • The results are measurable and documented.

Input Client procures the Service Package
Output Measurable increase of major indicators
including net profits, productivity, etc.
The total enterprise service package price
depends on the Programme duration, consultants,
number of participating enterprises and local
cost factors
47
You do need measuring and better controlling the
movement of your business vessel. In a sea of
competitors, globalization, non-stable markets
and fast technology change this solution helps
achieving the Promised Land.
48
Client Support For UNIDO Business Performance
Solutions by Narayana Sharma
49
RESOURCES
ENTERPRISE
Capital Equipment, Infrastructure
PRODUCT
LABOUR
LOSSES WASTE
ENERGY RAW MATERIAL
50
UNIDO software Pharos Business Navigator
Produce Plus- Manufacturing Navigator FIT-
Financial Improvement Toolkit Suite of simple
tools for Business Performance Management
Measurement
51
UNIDO software for Small Medium
Enterprises Meets the needs of Entrepreneurs
their businesses. Leads Enterprises to become
prepared to meet WTO and ISO 9000 requirements
Obtains UNIDO benchmarking report documents and
UNIDO certificate. No coding required. User
interface is simple
52
UNIDO software FOR Small Medium
Enterprise Modules implemented Performance,
Costs, Quality, Sales, Production and Planning,
Material Management, Labour Productivity,
Equipment efficiency, Finance Operating system
Windows 98/ XP/ 2000
53
UNIDO software Outputs from PHAROS help to
identify company Costs, Performance, Quality ,
Comptetiveness, Added Value Sales Benchmark
Business. Outputs from Produce Plus help to
implement management techniques improving
productivity, right costing, equipment
efficiency, labour performance, production
standards and run benchmarking. Outputs from FIT
help to identify strategic company results based
on Annual Balance Sheets. This is used for
company credit ratings.
54
  • UNIDO software
  • Projects in INDIA
  • ACMA - Nov. 1999, India, New Delhi, Pune,
    Bangalore, Mumbai, Baroda, Nashik, Ahmednagar
  • Working on a project for Small Medium
  • Enterprises with Govt. of Karnataka
  • 40 Foundry Units
  • 200 Automotive Units
  • Working with UNIDO FICCI, New Delhi
  • 15 Pulp paper Units

55
  • STEPS TO IMPLEMENT PHAROS, PRODUCE PLUS FIT
  • DATA COLLECTION - VERIFIED FOR CONSISTANCY
  • BACKLOG (ONCE UPON INSTALLATION )
  • MONTHLY
  • DATA ENTRY
  • BUSINESS TARGETS DEFINITION
  • REPORT PREPARATION
  • ANALYSIS
  • BENCHMARKING

56
IMPORTANCE OF DATA
  • PRODUCTION
  • FINANCIAL (CONFIDENTIAL TO ENTREPRENEUR)
  • QUALITY
  • RAW MATERIAL
  • LABOUR
  • SALES

57
  • STEPS IN CONSULTANCY
  • Measuring business results (UNIDO Software)
  • Identifying problematic areas having measurements
    data
  • Formulating optional solutions which can
    potentially solve
  • problems and bring improvements (new machine,
  • production profile, production team change
    control, etc)
  • Evaluating the options including impact of
    uncertainties
  • and risks by simulating the major outcomes
    (scenarios)
  • Selecting the best (most effective) option

58
CONSULTANCY
OFFERED
  • USING PRODUCE PLUS DATA ANALYSIS WE OFFER
    CONSULTANCY FOR IMPLEMENTING RECOMMENDATIONS
    FOR IMPROVING PRODUCTIVITY
  • METHODOLOGY TOOLS WE USE FOR CONSULTANCY ARE
  • INVENTORY MANAGEMENT
  • PRODUCTION LEAD TIME
  • WASTE MANAGEMENT
  • PROCESS IMPROVEMENT OPTIMIZATION 
  • EFFICIENCY IMPROVEMENT IN PROCESSES MACHINERY
  • LEAN MANUFACTURING
  •  SURVEYS
  • PRE-INVESTMENT SURVEY
  • POST INVESTMENT SURVEY

59
OFFERED
CONSULTANCY
  • METHODOLOGY TOOLS WE USE FOR CONSULTANCY ARE
  • COST STRUCTURES OF ENTERPRISES
  • CONVERT SICK TO HEALTHY, HEALTHY TO
    PROFITABLE
  • SUSTAINABILITY
  • ANALYZE BUSINESSES
  • DEVELOP STRATEGY
  • PLAN AND IMPLEMENT STRATEGY
  • MONITOR AND REVIEW PROGRESS
  •  RESOURCE AUDIT (FINANCE TECHNICAL)
  • AVAILABILITY, CONSTRAINTS, CAPABILITIES,
    IMPROVEMENT
  • MANPOWER ASSESSMENT STUDIES
  • ENERGY CONSERVATION STUDIES IMPLEMENTATION
  • ENVIRONMENTAL CONSERVATION STUDIES
    IMPLEMENTATION

60
Case Study from India-Automotive Component Sector
  • Performance Indicators
  • Related to eight critical areas where change is
    important for improving competitiveness
    (improvements in these areas were measured using
    21 variables and 32 sub-variables)
  • Shop-floor space utilization and management
  • Time utilization
  • Product quality
  • Worker skills and formation of multiple skills
  • Communication flow
  • Changes in technology and processes
  • Factory environment and safety
  • Market knowledge

61
Case Study from India-Automotive Component Sector
  • Increase In Turnover
  • By approximately 40 during the six-month period
    of technical assistance.
  • A summary of technical improvements at shop-floor
    level is presented below.
  • Faster and More Efficient Production
  • The average lead time required for production and
    completion of goods was reduced by 52.
  • Machine setup time dropped
  • Preventive maintenance was introduced and
    expanded
  • Reaction to repair needs was improved.
  • Through-put time reduced by 52
  • The average time required to complete a single
    product was reduced from 15.3 to 8.1 days.
  • This productivity improvement is the reflection
    of following measures
  • To upgrade the condition of existing equipment
  • Improvements in the interaction between workers
    and their equipment.

Impact Measured by Performance Indicators
62
Case Study from India-Automotive Component Sector
63
Case Study from India-Automotive Component Sector
64
Case Study from India-Automotive Component Sector
65
Case Study from India-Automotive Component Sector
Impact Measured by Awareness Indicators
  • Linking Quality to Production Efficiency
  • Quality plan and good housekeeping practices
  • Combined with systematic data collection to
    monitor
  • In-line rejection
  • Customer rejection
  • Rework, scrap
  • Inventory
  • Other production parameters
  • Have helped sensitize managers and shop-floor
    workers to the linkage between quality and
    production efficiency.

66
Case Study from India-Automotive Component Sector
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Case Study from India-Automotive Component Sector
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Typical UNIDO Solutions Potential
Objectives for Eastern Province
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Typical Achievements by UNIDO Solution
  • Enhancing the performance of domestic enterprises
    in key industrial sectors transforming them into
    globally competitive suppliers / exporters.
  • Attracting foreign investment flowing into the
    country with improved credit rating of
    enterprises
  • Improved Supply chain management with local
    suppliers
  • Increasing productive employment and income
    generation
  • Reducing import dependencies
  • Broad range of technological and managerial
    learning effects.
  • Exposure to managerial and technical training in
    a base-line seminar and will receive shop-floor
    assistance to improve their production
    capabilities

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  • Typical Programme Implementation
  • Shop-floor assistance Topics covered 5Ss, SMED,
    Poke Yoke, data collection analysis
  • Classroom training sessions
  • Installment and training on UNIDO software for
    financial planning and business performance
    assessment
  • National study tours
  • International exposure-Participation in
    exhibitions
  • - Bilateral meetings with potential foreign
    buyers
  • Overseas Factory visits
  • - Joint venture negotiations

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  • Typical Results Expected
  • Change in awareness towards quality and
    efficient working methods
  • Business Culture change awareness creation
    measured through
  • Transformation Indicators
  • Quantitative improvements in areas such as
  • Inventory management
  • Production lead time, etc.
  • measured through impact assessment matrix
  • Improvements in product quality
  • New export contacts and possible joint venture
    opportunities
  • Inter-firm networking cooperation
  • New members networking

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Business Performance Measurement Software Tools
The following section shows screen shots of the
software that is deployed with the solution
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Business Bench-marking Report
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Key Business Indicators (KBI) in bench-marking
module
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Pharos Business Navigator main menu
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Improvements by KBI summary graph at a glance
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  • Produce Plus

Produce Plus Main menu
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Please Note Training Usually conducted as
group Software Individual Client
Basis Consultation Individual Client Basis
Certification Individual Client Basis
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QUESTION ANSWER TIME.
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Contact In The Kingdom Of Saudi Arabia Elite
Training Programs Center (ETPC) PO Box 11015
Jubail Industrial City Kingdom Of Saudi
Arabia Tel 03 341 7060-63 Fax 03 340
7064 www.etpc.com.sa e-mail training_at_etpc.com.sa
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