CSU Chico Web Site A Unified approach to Governance, Design, Management, and Accessibility

1
CSU Chico Web SiteA Unified approach to
Governance, Design, Management, and Accessibility
2
Why do we care?

• The University web site is the prime tool for
  projecting the University image to potential
  students, alumni and other external audiences
• The University web site is a critical internal
  and external tool for information sharing and
  University business
• University web pages are proliferating beyond our
  capacity to keep them consistent, current, and
  accessible.
• University web pages are now part of a complex
  technical architecture

3
Successful Web Site Building Blocks
4
Web Governance Structure
5
Strategic Direction and Policy

• Information Technology Executive Committee (ITEC)
• ITEC will establish the overall strategic
  framework for Chicos web presence. Specifically
  the committees role is to
• Determine the strategic objectives of the Chicos
  public web presence.
• Set appropriate policy to support an effective
  and consistent web presence.

6
Strategic Direction and Policy

• ITEC Membership
• President
• Provost
• Chief Information Officer
• Vice President for Business and Finance
• Vice President for Student Affairs
• Vice President for University Advancement
• Chair of the Academic Senate
• Dean selected by Council of Academic Deans
• Chair of UTAC

7
Management

• Web Management Committee
• The Committee will be responsible for
  implementing and managing a web infrastructure
  and design that meets the objectives set by ITEC.
  Specifically the committee will
• Establish and oversee a Web Design Team that will
  develop a new web design and information
  architecture that meets the established web site
  goals.
• Establish and oversee a Web Content Committee
  that will assure appropriate content of the
  Universitys web presence.
• Assure that Chicos web site meets the Accessible
  Technology Initiative goals.
• Develop and manage a plan to implement a Web
  Content Management System.
• Approve standards and guidelines for managing
  public web pages at CSU, Chico.
• Recommend policy to ITEC policy as required to
  meet the objectives of the CSU, Chico web site.

8
Management

• Web Management Committee membership
• Chief Information Officer (Chair)
• Vice Provost for Enrollment Management
• Vice President for Business and Finance or
  designee
• Vice President for Student Affairs or designee
• Vice President for University Advancement or
  designee
• Provost designee
• College Dean
• Computing and User Services Director
• Web Design team leader
• Web Content Committee Chair

9
Design

• Web Design Team
• The Web Design Team will be responsible for
  developing a public web presence that meets the
  goals established by the University. Specifically
  they will
• Design a University web site that supports
  University goals in an effective, attractive, and
  accessible manner.
• Design a University web site and information
  architecture that provides consistent navigation
  down to the level determined by ITEC.
• Propose technical guidelines for campus supported
  web pages.

10
Design

• Web Design Team
• Membership to be established by the Web
  Management Committee

11
Web Content

• Web Content Committee
• The Web Content Committee will be responsible for
  assuring that appropriate content appears on
  Chicos web site in a manner that meets the
  Universitys objectives. Specifically they will
• Review Web-based information for currency and
  relevance.
• Coordinate links to Web-based information and
  ensure they are consistently applied across the
  University.
• Require that Web-based information meets
  University quality standards.
• Provide advice and feedback to the Web Design
  Team on both the design and information
  architecture of the University Web site.
• Provide advice and feedback to the Web Management
  Committee on policy and goals of the University
  Web site.

12
Web Content
Chair and membership will be set by the Web
Management Committee and will replace the current
WWW Guidelines Committee and include
representatives from areas such as

• Academic Advising
• Alumni/Advancement
• College of Humanities
• Enrollment Management
• Academic Technologies
• Library
• Academic Publications
• Web Application Development

• User Services
• Applications Development
• College of Business
• Regional and Continuing Education
• Creative Director
• Public Affairs
• Student Activities
• VP for Business and Finance

13
Unified Approach to the Chico Web Site
14
Timeline

• June 2008 First pilot WCMS sites are tested
• Sept 2008 Goals for the University web site
  are proposed by the Management Committee and
  approved by ITEC.
• October/November 2008 First drafts of a new
  University Web site are reviewed by the Content
  Committee
• October/November 2008 General user training for
  pilots on the new WCMS
• October/November 2008 Web policy set by ITEC
  that establishes the scope and depth of the
  University Web site.
• January/Feb 2009 New Web site design finalized
• March 2009 Begin transition to new Web site
• May 2009 All administrative (includes colleges,
  departments, and other units) Web pages comply
  with policy, design, and accessibility