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Mobile ORM and RFID for Product Safety

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Title: Mobile ORM and RFID for Product Safety


1
Mobile ORM and RFID for Product Safety
  • ISO/IEC JTC1 SC31
  • Mobile Item Identification and Management
  • Seoul, Korea Oct. 2007
  • Yoshiki Endo
  • Ministry of Economy, Trade and Industry

2
1. Current Issues regarding Product Safety
  • Consumer rarely register their information

Circumstances of User Registration (Example) -
Refrigerator (2) - Air Conditioner (1) -
Washing Machine (3) - Digital TV (10 15)
  • Difficulty of Recall (caused by low-rate
    registration)

Circumstances of Recall rate (Example) - TV
(44.1) - Washing Machine (28.3)
Manufacturers cannot communicate easily with
consumerswhen consumer electronics caused an
accident and needed to repair
3
2. Overview about Pilot Project for Product Safety
  • Information sharing system will be needed to
    address some social issues including the product
    safety.
  • Specifically, the pilot project will be conducted
    to contribute product safety by reading ORM and
    registering user information through the mobile
    phones network.
  • As manufacturers action, it will be expected to
    grasp products location and to provide the
    recall information for their product safety.

4
3. Utilizing QR code and RFID for Product Safety
- QR code or RFID tags will be attached to the
product or post card for user registration. -
Consumers can register their information easily
through mobile phones network by using
multi-readable mobile phone. - If registered,
purchase points or gift will be added as an
incentives.
Internet
Data input Information delivery
Internet
Consumer Electronics that have a function of
connectable to internet will be available to
distribute the update software, as well as a
remote maintenance (using PLC).
According to products condition (failure,
deterioration, software bug), manufacturers can
provide an appropriate information to consumers.
5
User registration
???
Manufacturers
  • Comparing method of registration
  • Post card, QR code, RFID tags, mobile network
  • Effect of registration rate
  • Consideration of existing products

Information providing (Product safety)
  • Information regarding product safety for consumer
  • Early detection of deterioration and failure, as
    well as investigation of causes, by remote
    monitoring system
  • Recommendation of expendables exchange
  • Information providing According to products
    condition
  • Immediate use stop
  • Withhold use

TVDVD Washing Machine Refrigerator Cleaner Microw
ave etc
Information providing (Service)
  • ltUsersgt
  • Convenient use method
  • Function addition (Software update, etc)
  • New comer information
  • ltManufacturersgt
  • User's requirement is reflected in development
  • Providing maintenance service according to user's
    condition

6
Summary
  • Mobile phone is expected to become an interface
    between consumers and manufacturers.
  • ORM and RFID tags will be expected to solve the
    problem of the product safety.
  • Existing mobile phones network can be used an
    infrastructure.
  • Manufacturers can grasp products location and
    condition, and provide the recall information for
    their product safety.

7
Thank you for your kind attention
  • Yoshiki Endo
  • Ministry of Economy, Trade and Industry
  • endo-yoshiki_at_meti.go.jp
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