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Appreciative Inquiry

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Appreciative Inquiry An Introduction What is Appreciative Inquiry? Appreciative Inquiry A Positive Revolution in Change The Birth of Appreciative Inquiry David ... – PowerPoint PPT presentation

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Title: Appreciative Inquiry


1
Appreciative Inquiry
  • An Introduction

2
What isAppreciativeInquiry?
3
Appreciative Inquiry
  • A Positive Revolution in Change

4
The Birth of Appreciative Inquiry
  • David Cooperrider Suresh Srivastva in 1987
  • With colleagues from Case Western University
    Taos Institute

5
Appreciative Inquiry
  • Systems Theory
  • Organisational Development
  • Asset-based community development
  • Solution-focused therapy
  • Narrative therapy
  • The magic question
  • Resilience

6
Words Are Tools
  • To a hammer
  • everything
  • is a nail!

7
Ap-preci-ate (verb)
  • valuing the act of recognizing the best in
    people or the world around us affirming past and
    present strengths, successes, and potentials to
    perceive those things that give life (health,
    vitality, excellence) to living systems
  • to increase in value, e.g. the economy has
    appreciated in value
  • Synonyms valuing, prizing, esteeming and
    honouring

8
In-quire (kwir) (verb)
  • the act of exploration and discovery
  • to ask questions to be open to seeing new
    potentials and possibilities
  • Synonyms discovery, search, systematic
    exploration and study

9
Appreciative Inquiry
  • No problem can be solved from the same level of
    consciousness that created it. We must learn to
    see the world anew.
  • (Albert Einstein)

10
What Is Appreciative Inquiry Used For?
  • Consult with people
  • Learn from past experience
  • Involve whole organisation or community in change
  • Build a vision for the future that everyone can
    share and help put into practice

11
What Is Appreciative Inquiry Used For?
  • Strategic Planning
  • School Improvement
  • Action Research
  • Evaluation
  • Mentoring Performance Management
  • Leadership Training
  • Community Development
  • Business Excellence
  • Customer Service / Client Satisfaction
  • Culture Change Transformation

12
Where is Appreciative Inquiry Used?
  • Global
  • United States
  • Canada
  • United Kingdom
  • Europe
  • Australia
  • New Zealand
  • Africa
  • Asia

13
6 Principles of Appreciative Inquiry
  • Descriptive or Constructionist Principle
  • Simultaneous Principle
  • Poetic Principle
  • Anticipatory Principle
  • Positive Principle
  • Wholeness Principle

14
8 Assumptions of Appreciative Inquiry
  • In every human situation something works

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
15
8 Assumptions of Appreciative Inquiry
  • What we focus on becomes our reality

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
16
8 Assumptions of Appreciative Inquiry
  • Reality is created in the moment and there are
    multiple realities

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
17
8 Assumptions of Appreciative Inquiry
  • The language we use shapes our reality

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
18
8 Assumptions of Appreciative Inquiry
  • The act of asking questions influences the
    outcome in some way

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
19
8 Assumptions of Appreciative Inquiry
  • People have more confidence going into the future
    (unknown) when they carry forward parts of the
    present (known)

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
20
8 Assumptions of Appreciative Inquiry
  • If we carry parts of the past into the future,
    they should be what are best about the past

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
21
8 Assumptions of Appreciative Inquiry
  • It is important to value differences

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
22
Positive Action
Positive Image
  • Six main areas of research
  • Powerful placebo
  • Pygmalion effect
  • Positive affect learned helpfulness
  • Imbalanced inner dialogue (21)
  • Positive imagery as a dynamic force
  • Affirmative capability

23
Problem Solving
Appreciative Inquiry
AND
  • Felt need identification of problem
  • Analysis of causes
  • Analysis of possible solutions
  • Action planning
  • Assumes Organisation is a problem to be solved
  • Back Door whats in the way of what we want?
  • Deficit Thinking
  • Appreciate value the best of What Is
  • Envision What Might Be
  • Dialogue What Should Be
  • Innovate What Will Be
  • Assumes Organisation is mystery to be discovered
  • Front Door what is it we ultimately want?
  • Possibility Thinking

24
Deficit Focus Consequences
  • Fragmentation
  • Few new images of possibility
  • Negative frames are self-fulfilling
  • Visionless voice leads to fatigue
  • The Experts Must Know
  • Weakened fabric of relationships defensiveness
    leads to negative culture
  • Slow puts attention on yesterdays causes

25
The Positive Core
  • Energy
  • Enthusiasm
  • Commitment
  • Action

26
The 4-D Cycle
Discover What gives life? (The best of what
is) Appreciating
Dream What might be? (What is the world calling
for) Envisioning Results
Deliver How to empower, learn, and
adjust/improvise? Sustaining
Affirmative Topic Choice
Design What should be - the ideal? Co-construct
ing
27
Full AI Process
  • Select focus area or topic(s) of interest
  • Conduct interviews designed to discover
    strengths, passions, unique attributes
  • Identify patterns, themes and/or intriguing
    possibilities
  • Create bold statements of ideal possibilities
    ("Provocative Propositions")
  • Co-determine "what should be" (consensus re
    principles priorities)
  • Take/sustain action

28
Topic Choice
  • A Fateful Act
  • People, organisations and communities move in the
    direction of what we most frequently and
    systematically ask questions about!

29
Genius is in Creating the Question
  • What would the universe look like if I were
    riding on the end of a light beam at the speed of
    light?
  • (Albert Einstein)

30
A Positive Change Network
  • Special invitation call to people to be change
    leaders
  • AI approach to positive change
  • Many applications
  • Self-organizing
  • Builds relationships
  • Connected through knowledge sharing
    storytelling

31
One Example WORTH
  • We Can Change the World - Training Program for
    Women in Business
  • Womens Empowerment Program
  • American Refugee Committee Guinea
  • www.worthwomen.org

32
Mac and Marcia ODell
33
Dance and Drum
34
Leap of Faith Cleveland (Nov 2003)
  • Over 120 Students, Educators, Parents and
    Consultants
  • US, Canada, Brazil, England, Australia

35
Leap of Faith Cleveland (Nov 2003)
  • Identify whats working within our schools and
    education systems
  • Discover, dream, and design the best kind of
    schools and youth programs

36
Leap of Faith
37
(No Transcript)
38
Two Local Examples
  • Community Development
  • Organisational Development

39
The Knox Early Years Project (Rowville)
40
Designer Pergolas Carports Pty Ltd
41
(No Transcript)
42
Acknowledgements
  • A debt of gratitude is owed to the following
    people for generously sharing their time, wisdom
    and materials
  • David Cooperrider
  • Sue Annis Hammond
  • Gina Hinrichs
  • Mac Marcia Odell
  • Marge Schiller
  • Other members of the Positive Change Corps and
    Appreciative Inquiry Consulting

43
  • SUE JAMES
  • PO Box 197
  • Boronia, VIC, 3156
  • Phone (03) 9758 2528
  • Mobile 0402 979 384
  • Email info_at_suejames.com.au
  • Web www.suejames.com.au
  • www.appreciativeinquiry.com.au
  • www.aiconsulting.com.au
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