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21st Century Leadership


USP Business Development 21st Century Leadership Skills and attributes 20th Century changes in the workplace Environment No jobs for life Skills requirements ... – PowerPoint PPT presentation

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Title: 21st Century Leadership

21st Century Leadership
USP Business Development
  • Skills and attributes

Leaders and leadership
Everyone should have the opportunity the right
and the responsibility to be a Leader in their
own life
Building capabilitywhat does it look like
The future is about nurturing leadership skills
in everyone and providing an environment for
flexibility and change
what has changed?
20th Century changes in the workplace
  • Environment
  • No jobs for life
  • Skills requirements are continuously evolving
  • Rapid pace of change
  • Global workplace and migrating workers
  • Pure academic skills not enough
  • Flatter organisations able to adapt more quickly
  • Strategy constantly under review
  • People
  • Career management and advancement down to
  • Constant need to refresh update skills
  • Increased interest in self-help/self-development
  • Soft skills, communication skills, people skills
    required for building business/client/employee
  • Flexibility and versatility compete with struggle
    for work-life balance

21st Century changes in expectations
  • Third-world populations dont want hand-outs -
    they want tools and skills to help themselves
  • Disabled people dont want sympathy - they want
    equal opportunities
  • Sick people dont want to be wholly dependent on
    health professionals - they want to find advice
    and guidance to improving their conditions on
    informed web-pages
  • Older people dont want to block hospital beds -
    they want good health care and assistance to lead
    independent lives.
  • The Sick, the Old and the Poor dont want to be
    a burden - they want the opportunity, the right
    and the responsibility to be leaders in their own

Building capabilitywhere does it start
  • In the classroom
  • In the workplace
  • Leadership attitudes, behaviours and qualities
  • Staying ahead of the game

Leadership in school
  • Schools are teaching leadership at age 9
    (HTI Spring 2005
  • Tomlinson 14-19 Report - prescribes more soft
    skills development
  • Teamship citizenship
  • Effective listening
  • Communication and presentation
  • Respect for diversity
  • Ownership responsibility
  • Leadership skills are now used to provide
    differentiation between the most able students at
    University selection

Top performers go beyond academic achievement
Engaging employees
  • Stretch and empower
  • Set the bar high and reward excellence
  • Allow people to make their own mistakesand let
    them learn from them
  • Make change and growth synonymous
  • Promote enthusiasm and positive thinking
  • Seek ownership and accountability
  • If you believe knowledge is power - Share
  • Take involvement in development well-being of
  • Work as a team but lead from the front

Another days work or an awesome days work?
The empowered workplace!
  • Interdependent working
  • Devolved ownership responsibility
  • Unified purpose
  • Mutual regard
  • Self-motivation and can do attitude
  • Good communication and information sharing
  • Open performance tracking and accountability
  • Blame culture replaced by lessons learned

WOW! ways of working
None of us are as smart as all of us - Japanese
proverb -
! Leadership competencies
  • Strategic vision and the ability to share that
  • Clear communication and messages
  • Success beyond narrow professional boundaries
  • Leading by influence, not control
  • Creating alliances and devolved management
  • Flexibility and versatility

Take the lead - devolve the power.
Leaders do this
  • Put performance at the top of the agenda
  • Translate vision into action
  • Influence behaviours through diversity and
    mutual respect
  • Rouse the workforce from indifference to
  • Develop a workforce with focus and relentless
    desire to improve

Keep Learning at the heart of the agenda!
Motivation inspiration encourage people by
satisfying basic human needs for achievement, a
sense of belonging, a feeling of control over
ones life and the ability to live up to ones
ideals John Kotter - Harvard Business School
Leadership Characteristics
  • Bold
  • Tenacious or bloody-minded
  • Charismatic
  • Visionary - Macro view
  • Assured/Confident
  • Self-aware
  • Inspiring
  • Focused
  • Energetic Passionate
  • Persuasive/Influential

Leadership Behaviour
  • Decision-making
  • Risk taking
  • Crossing the line/Pushing the boundaries
  • Joined-up thinking/acting
  • Team-building
  • Communicating
  • Encouraging and motivating
  • Leading by example
  • Saying thank you

Leadership Attitude
  • Can Do
  • Challenging
  • Establishing high standards for self and others
  • Trusting
  • Delegating
  • Promoting learning
  • Empowering!
  • Welcoming diversity

Style of a 21st Century Leader
  • Provides clear direction support
  • Manages through influence, rather than control
  • Maintains a broad understanding of the context
  • Keeps a working overview of issues
  • Gives considered and timely advice
  • Able to work in a pressured political
  • Has strong communications and presentation skills
  • Persuasive influential
  • Effective and tolerant interpersonal skills
  • Analytical creative mindset

Demands energy and enthusiasm
and a sense of adventure..
and the truly outstanding..
  • Overstep the markoften!
  • Dont take no for an answer
  • Take risks and make mistakes
  • Understand that they may not know best
  • Recognise that talent doesnt always wear a suit
  • Know that empowered teams tend to make more
    informed decisions

AIM to change the world!
Staying ahead of the game
Leadership habits
  • Mix your read. comics, white papers, polls and
    reports, broadsheets and tabloidsfor new ideas!
  • Mix with different people, smart, exciting,
    insightful, measured and mundane.and absorb!
  • Keep your diet fresh and nourishing
  • Make time for brief chats in the corridors and at
    the coffee machine - invaluable for keeping up
    with the buzz
  • Exercise your body as well as your mind
  • Take a 15 minute nap to refresh and unwind

Remember your familythey need you too!
Know thyself
  • Know your values and beliefs
  • Promote your principles
  • Be proud to stand up for your integrity
  • Protect your personal hallmark
  • Continuously develop your learning
  • Guard your reputation

Have confidence take heart and Go for it!
Sue McCauley Director USP Business Development
For more information on our Leadership and
Team-Building Programmes contact us on 0870 428
2614 or visit www.usp-bd.com
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