EOC Section Training

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EOC Section Training
___________ County

• Management Section

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The Role..

• Exercise overall management responsibility for
  the coordination of response efforts by

• Setting priorities for the response efforts.
• Promoting unity of effort among all responding
  agencies.
• Ensuring Unity of Command (one supervisor)
• Ensuring that multi-agency and/or inter-agency
  coordination is accomplished effectively at the
  EOC level.
• Ensuring that EOC staff issues clear guidance
  and directives and then follows up on actions
  initiated.

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The Role..

• Exercise overall management responsibility for
  the coordination of response efforts by

• Reports to the Chief Executive and coordinates
  with the OES Inland Region on all matters
  regarding the allocation of resources from
  outside the Operational Area.
• Ensures EOC staff submits all required reports
  on time.
• Manages EOC actions in the transition from
  response to recovery.
• Is responsible for all actions of the EOC staff.

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Staffing Requirements

• Staffing policy recommendations
• Staffing based on minimum 12 hour Operational
  Period
• Staffing identified for 5-7 days,
• 24 hour operation

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EOC Sections
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Management Section Chief/EOC Director
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EOC Director Job Description
The EOC Director is designated by in ordinance
and reports directly to the governing board. At
the county level may be the Chairman of the Board
of Supervisors and reports directly to the Board
of Supervisors.
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EOC Director Position Responsibilities

• Provide guidance and direction to ensure that
  the EOC staff anticipates situations.
• Develop contingency courses of action that would
  meet operational needs.
• Organizes the appropriate level of EOC
  organization.
• Continuously monitors the staffing pattern.

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EOC Director Position Responsibilities

• Sets priorities for the EOC response efforts.
• Promotes unity of effort among all responding
  agencies.
• Ensures that Inter-Agency coordination is
  accomplished at the Operational Area EOC.
• Ensures that EOC staff issues clear guidance and
  directives and then follows up on actions
  initiated.

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EOC Director Position Responsibilities

• Conducts regular EOC briefings.
• Approves, Action Plan, Situation Report, Public
  Information Releases and other pertinent
  documentation prior to release.
• Reports to County Board of Supervisors.
• Sets EOC policy.

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EOC Director Position Responsibilities

• Coordinates with the OES Inland Region.
• Ensures EOC staff submit all required reports on
  time.
• Manages transition from response to recovery.
• Is responsible for all actions of EOC staff.

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Legal Officer
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Legal Officer Job Description
The Legal Officer supports the EOC with legal
advise on such issues as declaration/proclamation
s, evacuation, and related emergency management
legal matters.
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Legal Officer Position Responsibilities

• Provide legal guidance and direction to EOC
  Director and governing board on issues critical
  to emergency response.
• May be called on for expertise in recovery and
  mitigation issues as well.
• Ensures all directives, rules, ordinances or
  regulations meet legal requirements.

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Emergency Services Coordinator
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Emergency Services Coordinator Job Description

• The Emergency Services Coordinator is the
  primary assistant to the EOC Director .
• May serve as the deputy to the EOC Director
  perform duties the EOC Director assigns his/her
  behalf.
• Reports directly to the EOC Director.

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Emergency Services Coordinator Position
Responsibilities

• Ensures staff follows guidance and direction
  given by the EOC Director.
• Assists the EOC Director to organize the
  appropriate level of EOC organization, and
  continuously monitors the staffing pattern to
  ensure the functional positions are staffed to
  the greatest effect with the resources available.
  
• Assumes the responsibilities assigned by the EOC
  Director.

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Management SectionSafety Officer
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Safety Officer Job Description
The Safety Officer monitors activities in the EOC
and ensures the work environment is conducive to
safe operations. The Safety Officer observes
group interaction and individual performance to
ensure work-related stress does not adversely
effect the performance of the staff.
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Safety Officer Position Responsibilities

• Ensure safe operating conditions for all
  facilities that support EOC operations.
• Monitor all EOC and related facility activities
  to ensure activities are undertaken in the safest
  conditions for the circumstances.
• Stop all unsafe conditions.
• Establish and maintain a communications link to
  activated city EOCs and Inland Region REOC.
  Safety Officers.

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Safety Officer Position Responsibilities

• Advise the EOC Security Officer of your function
  and secure information regarding emergency
  conditions.
• Tour the entire facility area to determine the
  scope of operations.
• Advise the EOC Director on space management
  issues.
• Evaluate conditions and advise the EOC Director
  of any conditions and actions that might result
  in liability e.g., oversights, improper response
  actions.

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Safety Officer Position Responsibilities

• Study the facility to learn the locations of all
  fire extinguishers, fire hoses, and emergency
  manual pull stations.
• Know where the emergency exits are located.
• Be familiar with particularly hazardous
  conditions within the EOC.
• If the event which caused the EOC activation is
  an earthquake, provide guidance on aftershock
  preparation.
• Coordinate with the EOC Safety Officer.

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Management SectionPublic Information Officer
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Public Information Officer Job Description
The Public Information Officer is the lead for
the Operational Area Emergency Public Information
System. The Public Information Officer is the
voice of the Operational Area to the media.
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Public Information Officer Job Description
The Public Information Officer ensures
information support provided to the public, field
responders, and Operational Area and the media is
accurate and timely.
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Public Information Officer Job Description
In a large event, the Operational Area may expand
the Public Information function to include
representatives from other affected
jurisdictions, special districts, non-profits and
private sectors to transform to a Joint
Information Center.
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Public Information Officer Position
Responsibilities

• Serves as the primary information gathering
  point for information relating to Operational
  Area activities.
• Provides information to the OES Inland Region
  for inclusion in any releases from the Inland
  Region.
• Coordinates with and supports impacted areas of
  Operational Area cities and Incident Command
  Posts, ensuring effective information flow in all
  directions.

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Public Information Officer Position
Responsibilities

• Works with Planning/Intelligence and Operations
  Sections to quell rumors.
• Coordinates consistent information about
  lifesaving procedures, health preservation
  instructions, emergency status and other
  information, and relief programs and services.
• Staffs the Public Information Office/JIC,
  including agency specific information officers,
  clerical and support personnel, in consultation
  with the OES Inland Region Public Information
  Officer.

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Public Information Officer Position
Responsibilities

• Interacts with other branches within the EOC to
  provide and obtain information relative to Public
  Information operations.
• Develops a schedule for regular updates from
  city and special district Public Information
  Officers and news briefings (if applicable) and
  an information release program.

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Management SectionSecurity Officer
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Security Officer Position Job Description
Provides 24 hour security for EOC and supporting
facilities
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Security Officer Position Responsibilities

• Provide a secure environment in the EOC and
  supporting facilities.
• Control personnel access to facilities in
  accordance with policies established by the EOC
  Director.
• Determine what security requirements are
  necessary and establish staffing as needed.
• Determine needs for special communications.

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Security Officer Position Responsibilities

• Make needs known to Logistics.
• Complete a radio or communications check on all
  on-duty security personnel.
• Establish or relocate security positions as
  dictated by the situation.
• Determine needs for special access facilities.

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Security Officer Position Responsibilities

• Assist in any evacuation that may be directed.
• Assist in sealing off any danger areas.
• Provide access control as required.
• As requested, provide special security for any
  critical facilities, supplies or materials.
• Provide executive security as appropriate or
  required.
• Provide security input and recommendations as
  appropriate to EOC Director.

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Management SectionLiaison Officer
EOC Director
Legal Officer
Emergency Services Coordinator
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Liaison Officer Job Description
The Liaison Officer is the main point of contact
and coordination for incoming Agency
Representatives. Coordinates dispatch of agency
representatives to ICPs operating within the
Operational Area. Serves as the main point of
contact for issues concerning VIPs and
dignitaries visiting the EOC.
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Liaison Officer Position Responsibilities

• Oversees the activities of Agency
  Representatives assigned to the EOC.
• Provides critical information and support to
  Agency Representatives within the EOC.
• Ensures all EOC developed guidelines,
  directives, action plans, situation reports and
  appropriate materials are disseminated to Agency
  Representatives.

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Liaison Officer Position Responsibilities

• Provides continuous support to all EOC assigned
  Agency Representatives ensuring they have signed
  into the EOC understand their assigned function
  have the materials they need to perform their
  function understand the EOC organization and
  floor plan.

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Liaison Officer Position Responsibilities

• Determines if outside representatives are
  required from other agencies such as

• State Agencies
• Local governments and Special Districts
• Volunteer organizations
• Private Sector organizations
• Utilities not already represented

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Liaison Officer Position Responsibilities

• Request additional personnel to fill these needs
  as required.
• Brief Agency Representatives on current
  situation, priorities and the EOC Action Plan.
• Request Agency Representatives contact their
  agency, determine the level of activation of
  agency facilities, and obtain any intelligence or
  situational information that may be useful to the
  EOC.
• Provide periodic briefings to Agency
  Representatives as necessary.

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Liaison Officer Position Responsibilities

• Respond to requests from OES Inland Region
  Liaison Officer.
• Determine if there are any communication
  problems in contacting external agencies.
• Know the working location for any Agency
  Representative assigned directly to a EOC Branch.
  

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Liaison Officer Position Responsibilities

• Compile a list of Agency Representatives, with
  contact information for each and make it
  available to all Section Chiefs and branch
  coordinators.
• Respond to requests from EOC Section/ Branches
  for agency information. Direct requestors to
  appropriate Agency Representatives.
• Provide periodic update briefings to Agency
  Representatives as necessary.

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Management SectionAgency Representative
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Agency Representative Job Description
An Agency Representative is an individual
assigned to the EOC from another agency. The
Agency Representative should be able to speak for
their agency within established limits and
facilitate requests to their agency.
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Agency Representative Responsibilities

• Acts as an intermediary between their agency and
  the EOC.
• Advises EOC staff on capability of their agency.
• Facilitates requests for resources or agency
  support.
• Provides reports to EOC staff concerning agency
  activities.
• Provides intelligence gathered by the agency to
  the EOC staff.

What can you get me?
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Agency Representative Responsibilities

• Coordinates with the EOC sections/branches
  appropriate to their responsibility.
• If relocating to work directly with a functional
  branch, advises the Liaison Officer of new
  location.
• Facilitates requests for support or information
  their agency can provide.
• Keeps up-to-date on the general status of
  resources and activities.

What can you get me?
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Agency Representative Responsibilities

• Provides appropriate situation information to the
  Planning/Intelligence Section.
• Represents their agency at planning meetings as
  appropriate.

What can you get me?
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Agency Representative Responsibilities

• Provides update briefings on agencys activities
  and priorities at meetings.
• Informs their agency periodically on EOC
  priorities and actions that may be of interest.
• Maintains logs and files associated with
  position.

What can you get me?
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EOC Section Training
___________ County

• Management Section