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Office of Information Technology Information Technology Improvement Plan Progress Update IT Oversight Committee

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Office of Information Technology Information Technology Improvement Plan Progress Update IT Oversight Committee J. Brice Bible Chief Information Officer – PowerPoint PPT presentation

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Title: Office of Information Technology Information Technology Improvement Plan Progress Update IT Oversight Committee


1
Office of Information TechnologyInformation
Technology Improvement PlanProgress UpdateIT
Oversight Committee
  • J. Brice Bible
  • Chief Information Officer
  • Office of Information Technology
  • September 21, 2007

2
Agenda
  • Improvement Plan Updates
  • Information Security
  • Systems and Operations
  • Network Modernization
  • SIS Readiness Assessment
  • Black Board Pilot Project
  • Critical Staffing Status
  • Budget Update
  • University System of Ohio
  • Oracle Identity Management Insight

3
Update Information Security
Status
  • Firewall Accomplishments
  • Upgraded the three border firewall operating
    systems (two main plus spare), and the
    corresponding Netscreen Security Manager (NSM)
    servers
  • Installed and configured 6 new data center
    firewalls (total of 17 physical firewalls)
  • FY08 Firewall Plans
  • Expand the use of the border firewall which
    currently uses a minimal rule set and only 4 of
    the CPU
  • Install subnet (building level) firewalls around
    campus as part of the general network upgrade
  • Install data center firewall for sensitive data
    systems
  • Music Down-Load Policy (P2P)
  • Selected Blocking Policy in Place (currently
    115th on RIAA list)

4
Update Information Security
Status
  • HIPAA Compliance
  • HIPAA compliance remediation completed for Hudson
    Health
  • VPN , HIPAA policies, and hardened desktops
    resulted in restarting e-health systems this Fall
  • SSN Removal from ID Cards and Library and Ping
    Systems
  • Security Assessment Services
  • Tools available for evaluating system security
  • Completing first customer assessment Human
    Resources
  • Responded to 1000 Email Requests and 2000 Log
    Issues since Spring
  • New Information Security Director Matthew
    Dalton
  • Rochester Institute of Technology Deputy ISO
  • Security Plans
  • Initiate Regular Critical System Assessments
  • Complete Policy Framework and Incident Response

5
Update Systems and Operations
Systems Update
  • Data Center and Operations
  • Conducting joint review of HVAC and electrical
    capacity with facilities staff
  • Targeting fall quarter consulting engagement to
    correlate findings from facilities and provide
    roadmap for CSC datacenter
  • Roadmap will be used for further discussion with
    facilities planning regarding funding needs for
    the facility
  • UPS upgrade targeted for this FY
  • Storage Architecture
  • RFP Reviews Underway
  • Largest infrastructure expenditure in FY 08
  • Vendor finalists presenting the weeks of 9/10 and
    9/17
  • Targeting magic quadrant partners identified by
    Gartner research
  • Targeting week of 10/1 for vendor award
  • Timeline important to meet other project needs
    and to mitigate backup risks

Additional Information in Appendix
6
Status Highlights
Update Systems and Operations
  • Systems
  • Majority of high availability architecture design
    decisions affecting ERP will occur in the 2nd
    half of FY 08
  • Fall and Winter decisions will focus on
    stabilizing existing commitments that will retain
    investment value
  • VMWare
  • AIX and Linux systems
  • Targeting OS reduction and a broad move from Unix
    to Linux
  • Requires some spending to validate design ideas
  • Vendor consultation on Oracle host designs
  • Plans include review of all hardware based
    hosting to assess the potential for migration to
    virtualization
  • Virtualization already used for many web and
    middle tier applications
  • Legacy Unix system retirement will not begin in
    earnest until FY 09
  • Tru64
  • Solaris
  • A strategic partner will be selected for host
    hardware similar to storage

Additional Information in Appendix
7
Update Student Information System (SIS) Update
Readiness Assessment
  • Prepare for Readiness Assessment (Sep Oct 07)
  • Ensure IT Improvement Plan Requirements Underway
  • Purchase Necessary Peoplesoft Student Software
    Modules
  • Prepare Hardware Environment (Collaborative
    options on hosting at OSU)
  • Acquire and Prepare Project Team Staff (OHIO
    functional and technical, PS consultants)
  • Conduct Readiness Assessment (Nov 07 Mar 08)
  • Conduct Fit/Gap Analysis
  • Develop Project Charter (objectives, metrics,
    scope)
  • Develop Master Plan for Communication, Scope
    Risk Management
  • Develop Resource Master Plan
  • Develop Project Management Methodologies
  • Develop Detailed Project Schedule and Costs
  • Continually Pursue and Develop Possible State
    Alliances
  • Four State Universities Using Same SIS Solution
  • Three at Approximately Same Step in
    Implementation Process
  • Provide Detailed Funding Proposal for Board of
    Trustees in Spring 2008
  • Determine Sources and Availability of Funding for
    Entire Project

8
Legacy Network
Update Network Modernization Update
  • Initial rollout 1996-1998
  • Bandwidth to desktop 10 Mbps
  • Bandwidth to building 100 Mbps
  • Scope Athens campus

9
Current Network Architecture (abbreviated)
Update Network Modernization Update
10
Next Generation Network (10 Gbps project)
Update Network Modernization Update
  • Initial rollout 2007/08 (Pending Governance
    Review)
  • Bandwidth to desktop 100 Mbps or 1.0Gbps
  • Bandwidth to building 10 Gbps for Major
    Buildings (1 Gbps where appropriate)
  • Core routers Redundant links to distributed hub
    sites
  • Distributed router hub sites Redundant links to
    buildings
  • Initial Scope Athens Campus

11
Next Generation Network Architecture
(abbreviated)
Update Network Modernization Update
Additional Information in Appendix
12
New Recruitment Strategies and Initiatives for IT
Positions
Update Critical Staffing Status
  • Proactive Recruitment of Passive Job Seekers
  • Post Job Vacancies on Monster.com
  • Search Monster Resume Database and Solicit
    Candidates for Current and/or Upcoming Positions
  • Solicit Potential Candidates at national Educause
    Conference
  • Post Positions on Several University Gateway
    Listservs
  • Develop Recruiting Brochure to Introduce
    Candidates to OHIO and Southeastern Ohio
  • Post Vacancies with the Top 10 Colleges and
    Universities producing African American Master's
    Degrees in Computer and Information Sciences

13
1st Quarter Mission Critical Posting Update
Update Critical Staffing Status
14
2nd Quarter Mission Critical Anticipated Postings
Update Critical Staffing Additions
15
FY 2008 Summary of Expenditures
Update OIT Budget
16
Update OIT Budget
FY 2008 Program/Project Expenditures
Available Funds
Deferred or Other Funds
17
Update OIT Budget
Inherited FY07 OIT Budget Challenges
  • Mainframe Upgrade (stabilization until new SIS)
  • Required Budget Reductions (1,071,386)
  • Actual FY07 Reductions - 377,683
  • Cost-Savings Measures in FY08 - 274,800
  • Additional Reduction in FY08 Base - 418,903
  • Increased Licensing and Service Cost - 275,000
  • Unfunded Staffing and Salary Increases 294,000
  • Increased Security Staff and Services - 120,917

18
University System of OhioStrategic Initiatives
in Information Technology
Update Statewide Discussions
  • HIGH POTENTIAL OPPORTUNITIES
  • Near Term (One/Two Years)
  • Shared Emergency Notification Services
  • Co-Located Disaster Recovery / Backup
  • Common Admissions Application Portal
  • Consolidated IT Contracting and Procurement
  • Central Licensing
  • Group Purchasing
  • Statewide Policies and Procedures
  • Medium Term (Three Years)
  • Federated IdM Model
  • Course Management Toolkit (universal access) 
  • Common Applications (help desk, email,
    anti-virus)
  • Central NOSC
  •  
  • Long Term (Three/Five Years)
  • VOIP / Unified Messaging / Advanced Applications
  • Shared State-HE Data Center
  • ISSUES
  • Lack of Central Contracting Authority Hinders
    Collaboration
  • IUC Commitment To Collaboration Model

19
Appendix
20
Data Center Facility Details
Update Systems and Operations
  • Most systems same age as last renovation 15
    years ago
  • Door security
  • Fire Alarm
  • Fire Suppression
  • Cooling
  • UPS
  • PDUs
  • Other Known Deficiencies
  • Door Cameras and monitors
  • Non-recorded
  • No service contract
  • Generator
  • Security questionable

21
Systems Details
Update Systems and Operations
  • Systems by major service
  • Blackboard instructional system
  • Hardware and OS components range 3-5 years old
  • Not on latest release of the product
  • High availability limited by one datacenter
  • Web
  • Front end systems virtualized 2 years old
  • Back end system 5 years old
  • Legacy system still in use due to slow adoption
    rate 9 years old
  • No high availability
  • Email
  • System hardware components range from 3-5 years
    old
  • Has been through several design revisions
  • System OS and Hardware support end of life by
    manufacturer by 2011
  • Service will be reviewed in second half of FY 08
    for future roadmap
  • High availability limited by one datacenter

22
Systems Details
Update Systems and Operations
  • Systems by major service
  • Calendaring
  • Hardware and OS less than one year old
  • Migrated from Unix to Linux to stabilize
    environment previously on 7 year old hardware
  • Second phase of project will bring better
    synchronization support
  • Service will be reviewed with email in second
    half of FY 08 for future roadmap
  • No inherent high availability
  • Identity Management System
  • Core engine developed by OHIO staff
  • System OS and hardware support end of life by
    manufacturer by 2011
  • High availability limited by one datacenter
  • ID card system
  • Hardware 6 years old
  • System operates as backend of point of sale
    systems for auxiliaries
  • Directory Services

23
Storage Details
Update Systems and Operations
  • Systems
  • Storage Subsystems
  • 3-6 years of age
  • Disjointed fabrics due to old systems functional
    structure across departments
  • Management spread across staffSAN switches -
    anywhere from 7 to 2 years in production
  • Tape Libraries
  • 4-8 years of age
  • Only backup method available on enterprise
    systems today
  • Over reliance on tape means slower restore times
    and risks of failed restores
  • Current data
  • 20 TB and 225 million files
  • Growth patterns in Oracle ERP, Email, and
    Blackboard instructional system
  • This does not include a highly adopted central
    storage solution for personal storage
  • Storage Initiative
  • Guiding principles
  • Mitigate Backup/DR risk
  • Gain backup and recovery efficiency
  • Collaborate with OSU

24
Network Upgrade Status
Update Network Modernization Update
  • Gathered preliminary design requirements
  • Consulted with various vendors and outside
    engineers
  • Completed the basic architectural design
  • Developed design options with associated costs
    and time lines

25
Next Steps
Update Network Modernization Update
  • Seek high level design approval/option selection
  • Seek high level deployment priority guidance
  • Identify additional requirements
  • Develop detailed deployment plan
  • Seek final approval (via ITAC)
  • Initiate deployment (Late FY08)
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