Organizational Culture and Ethical Decision Making - PowerPoint PPT Presentation

View by Category
About This Presentation
Title:

Organizational Culture and Ethical Decision Making

Description:

Chapter 6 Organizational Culture and Ethical Decision Making Organizational Structure & Business Ethics in centralized organizations, decision-making authority is ... – PowerPoint PPT presentation

Number of Views:1463
Avg rating:3.0/5.0
Date added: 20 May 2020
Slides: 17
Provided by: lindaferr
Category:

less

Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: Organizational Culture and Ethical Decision Making


1
Chapter 6
  • Organizational Culture and Ethical Decision Making

2
Organizational Structure Business Ethics
  • in centralized organizations, decision-making
    authority is concentrated in the hands of top
    level managers little authority is delegated to
    lower levels
  • in decentralized organizations, decision making
    authority is delegated as far down the chain of
    command as possible
  • each structure has a unique influence on ethical
    decision making behavior

3
Centralized Organizations...
  • stress formal rules, policies procedures
    supported with systematic control systems
  • codes of ethics may specify the techniques for
    decision makers
  • tend to be very bureaucratic
  • the division of labor is well defined

4
Ethical Issues That May Arise in Centralized
Organizations...
  • blame-shifting or scape-goating-transferring
    blame for ones actions to others
  • specialization limits the ability of the
    individual to understand how their actions affect
    the overall organization
  • because of minimal upward communication, top
    level managers may not be aware of problems

5
Decentralized Organizations...
  • have few formal rules, and coordination and
    control are usually informal and personal
  • are adaptable and are very aware of external
    change
  • managers can react quickly to changes in the
    external and internal environment

6
Ethical Issues That May Arise in Decentralized
Organizations...
  • difficulty in responding quickly to changes in
    policy procedures established by top management
  • employees have extensive decision making
    authority

7
The Role of Corporate Culture in Ethical Decision
Making
  • culture gives members of an organization meaning
    provides them with rules for behaving within
    the organization
  • a companys history unwritten rules are a part
    of its culture
  • some cultures are so strong they dictate the
    character of the entire organization to outsider

8
Organizational Culture...
  • may be explicit statements of values, beliefs,
    and customs coming from upper management in the
    form of memos, codes, handbooks, manuals, forms
    ceremonies
  • may be expressed informally through direct
    indirect comments that convey managements
    wishes dress codes, promotions, legends,
    extracurricular activities

9
Ethics as a Component of Corporate Culture...
  • top management provides the blueprint of what a
    corporate culture should be
  • organizational ethical decisions have a strong
    impact on corporate culture
  • a failure to monitor manage corporate culture
    may lead to questionable behavior
  • rewards punishment need to be consistent with
    the corporate culture

10
Two Basic Dimensions Determine an Organizations
Culture...
  • concern for people-the organizations efforts to
    care for its employees well being
  • concern for performance-the organizations
    efforts to focus on output and employee
    productivity

11
Four Different Cultures Can Emerge
  • apathetic-shows minimal concern for people or
    performance
  • caring-exhibits high concern for people, but
    minimal concern for performance
  • exacting-shows little concern for people, but
    high concern for performance
  • integrative-high concern for
    people and performance

12
Role of Leadership
  • a leader must respect followers and provide a
    standard of ethical conduct
  • leadership style influences how employees act
  • leadership influence affects ethical behavior
  • managers can use rewards
    punishment to encourage
    employees in behaviors that
    support the organizations goals

13
Reward Punishment Dimensions
  • performance contingent reward behavior -positive
    reinforcement for good behavior
  • contingent punishment behavior-negative
    reinforcement for poor behavior
  • noncontingent reward behavior-positive
    reinforcement regardless of behavior
  • noncontingent punishment behavior-negative
    reinforcement regardless of behavior

14
Role of Motivation
  • offers incentives to encourage employees to work
    toward organizational objectives
  • career stage, age, organization size,
    and geographic location influence
    needs
  • an individuals hierarchy of needs
    may influence motivation
    ethical behavior

15
The Role of Power
  • exerting power is one way to influence ethical
    behavior
  • reward power
  • coercive power
  • legitimate power
  • expert power
  • referent power

16
Group Influences
  • formal groups-committees, work groups, teams,
    quality circles
  • informal groups-grapevine
  • group norms-standards of behavior acceptable in
    the group, define acceptable behavior, fosters
    conformity, may conflict with the organizational
    culture, sanctions may be necessary to bring a
    nonconforming group into line with organizational
    expectations
About PowerShow.com