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The Virtual Office

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Windows XP built-in Remote Assistance & Remote Control ... DOS, OS/2, Windows 3x, 9x, Me, NT4, 2000, XP, Macintosh, Internet Explorer ... – PowerPoint PPT presentation

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Title: The Virtual Office


1
The Virtual Office
  • Working Remotely

2
Speakers
  • John Fredette
  • Fredette Systems IT Consulting
  • Dave Peiser
  • Peiser Solutions
  • Anna Luksich
  • Kaiser Associates IT Consulting

3
Remote options
  • VPN - Secure Access across the Internet
  • Windows XP built-in Remote Assistance Remote
    Control
  • Single User Remote Control - PCAnywhere, NetOP,
    WinVNC
  • Multiuser Remote Control - Microsoft Terminal
    Server Citrix Metaframe

4
VPN - Virtual Private Network
  • Address current business trend
  • Increased telecommuting
  • Widely distributed global operations
  • Private network uses a public network to connect
    remote sites

5
Distributed Operations
6
VPN Compared
  • Local Applications/Remote Data
  • Remote Applications/Remote Data

7
Future of VPN
  • Worldwide revenue from sales will grow by 31 to
    874 million in Q3 - 2003
  • Key market driver is the ready availability of
    low-cost Internet bandwidth

8
Shark Encounter
9
What does it do?
  • VPN uses "virtual" connections routed through the
    Internet
  • Connects in a secure fashion

10
VPN Secure Tunnel
11
In the past but still in use
  • Wide-area network with expensive, dedicated lines

12
An Organization grows
  • Number of leased lines increases
  • Limits the flexibility for growth

13
How does it work?
  • Logically operates as a WAN link between sites
  • User calls a local ISP
  • Data is wrapped with a header that provides
    routing information
  • Data being sent is encrypted for confidentiality

14
Why change?
  • Expense of WAN
  • Less expensive solution available
  • Popularity of the internet
  • Scalability
  • Mobile workers

15
Performance
  • Performance varies
  • Internet Speed
  • Encrypted throughput
  • Number of users
  • Consider future growth

16
Ease-of-Use
  • Looks just like you LAN/WAN
  • Just a little slower
  • Microsofts VPN solution

17
Demo
18
Disadvantages
  • Requires understanding of security issues
  • Requires proper deployment
  • Performance over the Internet
  • Availability of Internet
  • Different vendor incompatibility

19
Types of VPN
  • Service
  • Hardware
  • Software
  • Combination

20
Prices
  • XO VPN
  • 250/month Service over existing connection
  • WatchGuard
  • 5 User License Bundle 200
  • Firebox SOHO 6tc 500
  • Cisco
  • 7200 VPN Router 9,000
  • Microsoft
  • Comes with OS at no extra charge

21
Questions
22
Single-User Remote Control Software
23
Single-User Remote Control Software
  • What is Remote Control?
  • Product Demonstrations
  • Comparison
  • Summary

24
What is Remote Control?
  • Take control over another PC
  • Host and Client
  • Access from anywhere
  • Screen display
  • Run programs remotely
  • Transfer files

25
Distributed Operations
26
Remote Control Programs
  • Remote Applications/Remote Data
  • Local Applications/Remote Data

27
Windows XP
  • Included when you buy Windows XP (Not Office XP)
  • Two flavors of remote control
  • Remote Desktop
  • Remote Assistance

28
Windows XP Remote Desktop
  • Complete control
  • Work PC (Host) must be XP Pro (XP Home does not
    work)
  • Client PC (Client) can be Windows 95, 98, ME,
    NT or XP
  • Run any program
  • Transfer files
  • One disadvantage

29
Windows XP Remote Assistance
  • Assist user of Host PC
  • Host PC and Client PC must both be Windows XP
    (either XP Pro or XP Home)
  • Access via Instant Messenger or email
  • Could be used for online tutoring and assistance
    for clients with QuickBooks or other products

30
Distributed Operations
31
Demo
32
Symantec pcAnywhere
  • Well-known program
  • Remote control and assistance
  • Transfer files
  • Secure

33
Demo
34
GoToMyPC
  • Web browser-based All you need is Internet
    Explorer or Netscape
  • Very easy to use
  • Can access via web anywhere in the world
  • Monthly charge

35
Demo
36
More Remote Control Software
  • NetOP
  • Editors Choice PC Magazine, 7/2002
  • Full-featured product
  • Windows, Unix, Linux support
  • WinVNC
  • Free
  • Less features, no file transfer

37
Product Comparison
38
Summary
  • Capabilities
  • Products

39
Questions
40
Multi-User Remote ControlMicrosoft Terminal
Server and Citrix MetaFrame
  • Microsoft and Citrix
  • Windows NT4 Terminal Server Edition
  • Citrix MetaFrame XP
  • Microsoft Windows 2000 2003

41
Company-wide solution
  • More than a couple of remote users
  • PCs with older or non-compatible operating
    systems can be put to use
  • Remote connection is to server, not individual
    PCs

42
Connect from Anywhere
43
Thin-client, server-based computing architecture
  • Secure communication
  • Centralized management
  • Immediate support - shadowing

44
Demos
45
Operating System Requirements
  • Client
  • Terminal Server
  • DOS, OS/2, Windows 3x, 9x, Me, NT4, 2000, XP,
    Macintosh, Internet Explorer
  • Requires Remote Desktop client free download,
    included in Windows XP
  • Citrix
  • All of the above andthe entire Unix world
  • Requires Citrix ICA client free download
  • Server
  • Terminal Server
  • Windows NT4 Server TSE, Windows Server 2000,
    2003
  • Requires installation of Terminal Services in
    Application Server Mode
  • Citrix
  • Same as above and
  • Citrix MetaFrame server software

46
What Microsoft has that Citrix doesnt
  • Less cost - Nothing extra on the server
  • Client software built in to Windows XP

47
What Citrix has that Microsoft doesnt
  • Speedscreen Technology
  • More and better administration tools
  • Better suited for lower speed connections

48
Licensing
  • Terminal Services
  • Windows Server Client Access Licenses (CALs)
  • TS CALs
  • Citrix
  • Windows Server CALs
  • Citrix server license (comes with product
    purchase)
  • TS CALs
  • Citrix CALs

49
Costs
  • Terminal Services
  • Terminal Server CALs 73/ea
  • Citrix MetaFrame XP

50
Other competitive options
  • New Moon Systems Canaveral iQ
  • JetroPlatforms CockpIT BoostIT

51
Questions
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