Pharmacy Reengineering v1.0 Usability

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Pharmacy Re-engineering v1.0 Usability

• Paint Your Wagon

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Introductions

• The Project Team
• Cathryn Herren
• Ross Speir
• The Project
• Pharmacy Re-Engineering (PRE) v1.0
• The Application
• Pharmacy Enterprise Product System (PEPS)
  Management Application

• Lina Bertuzis
• John Wood

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Class Objectives

• Where we are (Project Overview)
• Technical feasibility
• Requirement specification
• Requirement analysis
• User Interface design
• Where we want to be (Class Objectives)
• Usability problems identified and addressed.
• Feedback from end users collected.

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Agenda

• Overview of the PEPS Management Application
  Cathryn Herren Interaction Design Ross
  Speir
• Usability Walkthrough Procedure
  Ross Speir
• Usability Exercise YOU!

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Agenda

• Overview of the PEPS Management Application
  Cathryn Herren Interaction Design Ross
  Speir
• Usability Walkthrough Procedure
  Ross Speir
• Usability Exercise YOU!

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PRE 1.0 Focus
PEPS
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General Information

• Replacement for National Drug File (NDF) and
  Pharmacy Data Management (PDM) applications
• Involves integration with COTS
• Involves integration with VistA

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PEPS Roles

• PEPS National Manager
• Manages PEPS items at an enterprise level
• Reviews new item requests
• Reviews new COTS items
• Determines state of VA Data Fields
• PEPS Local Manager
• Manages PEPS items at a local level
• Requests new item additions
• Determines values of VA Data Fields for local use

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PEPS Functionality

• Search Items
• Add Items
• Review Items
• Manage Items
• VistA File Synchronization
• Examine PEPS
• Order Checks
• VA Data Fields

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Add New Item

• Search PEPS
• Local and National
• Enter using existing item as template
• Local and National
• Enter without using existing item as template
• Local and National

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Add New Item (cont.)

• Mark Item for local use (Local)
• Product entered into Local Drug file (50)
• Orderable Item Auto Created
• Vista Notification to requestor and locally
  created mail group
• Request sent to National PEPS Manager (Local)
• Ability to Lock down VA Data Fields (National)

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Review Request at National

• List of pending requests ready for review
• Makes data edits as needed
• Ability to lock down VA Data Fields
• Second Review prior to approval

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Request Approved by National

• National and local NDF updated
• PDM files updated if marked for local use
• Auto Match to NDF
• Orderable Item Auto Created (if changed)
• VistA Notification of NDF and PDM update sent to
  local

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Request Rejected by National

• National NDF Local NDFs NOT updated
• IF product had been marked for local use at
  requesting facility
• Unmarked for local use in PEPS
• Inactivated in Drug File 50
• VistA Notification of PDM update sent to local
• Includes orders containing the product

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Manage Items at Local

• Mark for Local Use
• Edit VA Data Fields
• Product entered into Local Drug file (50)
• Orderable Item Auto Created
• Vista Notification to requestor and locally
  created mail group

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Manage Item at Local (cont.)

• Edit VA Data Fields
• For items previously marked for local use
• Unmark for Local Use
• Item inactivated in Local Drug File 50
• Vista Notification to requestor and locally
  created mail group

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Manage Items at National

• Edit VA Data Fields
• Ability to Lock Down VA Data Fields
• Ability to have second review
• National NDF and Local NDFs updated once approved
  by second review
• PDM files updated locally if marked for local use
• VistA Notification of NDF and PDM update sent to
  local

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National Review of COTS Update

• List of COTS Items Pending Review
• Makes VA specific data edits as needed
• Ability to lock down VA Data Fields
• Second Review prior to approval
• National NDF and Local NDFs updated once approved
  by second review
• VistA Notification of NDF update sent to local

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VA Data Fields - PEPS

• Data fields stored in PEPS, but not in VistA
• Data pulled from PEPS for use in VistA Pharmacy
  applications
• Outpatient Pharmacy
• Inpatient Medications
• Automatic Replenishment/Ward Stock
• BCMA

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• Questions about PEPS?

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PEPS Conceptual Model
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PEPS Interaction Design
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PEPS Interaction Design
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PEPS Interaction Design
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PEPS Interaction Design
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PEPS Interaction Design
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PEPS Interaction Design
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PEPS Interaction Design
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• Questions about the
• Interaction Design?

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Agenda

• Overview of the PEPS Management Application
  Cathryn Herren Interaction Design Ross
  Speir
• Usability Walkthrough Procedure Ross
  Speir
• Usability Exercise YOU!

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Walkthrough Procedures

• Scenarios and Storyboards
• Roles Facilitator, Users, Observers
• Walkthrough methodology

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Walkthrough Objectives

• Primary Objective Identify usability issues with
  the systems conceptual model and high-level
  interaction design.
• Secondary Objective Arrive at UI design
  solutions
• NOT our objective
• To identify additional features and functions
• To evaluate the data fields and data organization

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Ground Rules

• Users
• Please do not move forward in the packet.
• Discuss your response only at the appropriate
  times.
• Remember This is not a test of you its a test
  of our UI design.
• Observers
• Wait until queued to ask questions.
• Do not attempt to explain the design.
• Take good notes!

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Agenda

• Overview of the PEPS Management Application
  Cathryn Herren Interaction Design Ross
  Speir
• Usability Walkthrough Procedure
  Ross Speir
• Usability Exercise YOU!

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Scenario 1

• Use Case Scenario
• You have received a request to make the 0.25 MG
  dose of Risperidone available to dispense at your
  site through CMOP.
• You launch the PEPS Management Application

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Scenario 1
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Scenario 2

• Scenario 1
• Issues and comments

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Scenario 2

• Use Case Scenario
• You want to make the 2 MG dose of Risperidone
  tablets available for use at your site.
• You also want a printed copy of the NDCs
  associated with this product.

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Scenario 1
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Scenario 2

• Scenario 2
• Issues and comments

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Scenario 3

• Use Case Scenario
• You want to create a drug message for Risperidone
  tablets.

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Scenario 1
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Scenario 2

• Scenario 3
• Issues and comments

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Scenario 4

• Use Case Scenario
• You have received a request to make 5 MG dose of
  Risperidone tablets available for use at your
  site.

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Scenario 1
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Scenario 2

• Scenario 4
• Issues and comments

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• Final Questions or Comments?

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• Thank You
• for helping us improve our product.