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Education in Industrial Management

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Title: Education in Industrial Management


1
Education inIndustrial Management
  • Prof. Ilias P. Tatsiopoulos
  • NTU Athens

2
Agenda
  • Trends, current coming
  • IM curriculum
  • Learn Teach

3
Current situation in manufacturingat national
level
Look these people in Marketing Finance
Disappointment
We studied engineering in order to
become logisticians
Graduate degree in Production doesnt pay
Low salaries
Banking Telecoms is the place to be
The country is de-industrialized
Production has no future in this country
Murmuring Grumbling
4
Conclusions
  • Production does not persuade for its added value
  • Best people have taken other directions
  • Stack with traditional manufacturing
  • Education in production is outdated
  • Production people live on their past glory
  • Leaders are missing
  • Is there a future?

5
On the other side...at global level
Urgent need for Global Operations and Global
Sourcing skills
Manufacturing boom in Asia by G7 investments
Service Retail sectors are industrialized
Best IM Schools in G7 countries
Headquarters in developed Cities
Global bottleneck in the number of
Manufacturing engineers
Production producer Services do not shrink
6
Trends
  • Traditional industry in Europe wanes
  • Exceptions
  • Food
  • Knowledge-intensive (new economy, medical, nano-
    and bio-technologies)
  • Aerospace
  • Non-transportable goods (building materials)
  • If you consider productionproducer services the
    situation is much better
  • Non-industrial economic activity is
    industrialized
  • Digitized economy
  • Product/service integration (e.g. mobile phone)
  • Globalization
  • Increased speed of change
  • Quality-of-life environmental concerns

7
Implications of trends
  • Emphasize Operations
  • move away from MechEng?
  • Understanding of non-industrial activity
  • Cultural adaptability
  • Promote versatility
  • career
  • employment
  • Knowledge acquisition, not mere possession
  • Impacts on industrial structure of society
  • Industries shift (or new are created)

8
Non-industrial activity is industrialized
  • Not significant productivity increases expected
    in making and moving things
  • Service Workers
  • Knowledge Workers
  • Technology investment does not increase
    productivity as expected
  • Working smarter is the key. Task analysis is
    the core of Industrial Engineering
  • What is performance?
  • Operations Management instead of IM?

9
Food Industry
10
Automotive Industry
11
Retailing (cosmetics)
12
Retailing (Super Market)
13
Banking
14
Car commerce
15
Hotel Management
16
Hospital Management
17
Operations in other Industries outside
Manufacturing
  • Need for Operations Director in Retailing,
    Banking, Health care, Tourism, etc.
  • Are we ready to enter these sectors or our
    engineering pride does not allow us?
  • Did we adapt our curriculum?
  • Is an engineer ready to take the role of managing
    housemaids in a Hotel?

18
IM tools in service sectors
  • Facilities planning layout
  • Quality management
  • Logistics
  • Maintenance
  • Ergonomics
  • Scheduling
  • Competition from other disciplines!

19
IM Integration
  • Integration of IM with other disciplines
  • Integration of ProductService (Extended Product,
    e.g. mobile phone)
  • Producer Services
  • Mobilisation of resources (banking, finance,
    engineering, recruiting and training)
  • Production management (consulting, information
    processing, accounting, legal services)
  • Production execution (quality control,
    maintenance, logistics)
  • Promotion distribution (transportation,
    commercial intermediation, marketing,
    advertising)

20
Business Week Vision of the 21st century
corporation
21
Business Week CV for the 21st century
  • Experience
  • Multinational Corp.
  • Foreign Operation SA
  • Startup Inc.
  • Major Competitor Inc.
  • Education
  • Apart from major course, took courses in
    psychology, foreign language and philosophy
  • Graduate Studies to develop thinking and
    analytical skills
  • Extracurricular
  • Debating (market ideas and think on your feet)
  • Sports (doscipline and team work)
  • Volunteer work (help others)
  • Travel (different cultures)

22
IM Curriculum
23
Subject-matter classification
  • Engineering
  • Industrial Engineering Management
  • Mechanical Engineering
  • Applied Science
  • Thermodynamics
  • Mechanics
  • Automatic Control
  • Operational Research
  • Ergonomics
  • Basic Science
  • Mathematics
  • Physics
  • Psychology
  • Economics

24
Curriculum structure in IMS (1)
Source Danielmeyer, 1999
25
COM-IND project
  • Post-graduate cource, whose curriculum is focused
    on the extended enterprise paradigm
  • Multi-disciplinary skills
  • IT and multi-media applications offer the
    potential to be an essential enabler
  • The objective is the development of a
    manufacturing engineer who is capable of
    untertaking the role of architect for the
    extended enterprise

Machine Tool Engineer
Industrial Engineer
BPR Engineer
Manufacturing Systems Engineer
Extended Enterprise Architect
Source J. Browne
26
IMS proposed academic programme
Industrial Knowledge
Application
Manufacturing Strategy
Masters Cource (2 years)
Enterprise Architect (Digital Business)
Product Architect (Extended Product)
Mechanical Engineer
Electronics Engineer
Manufacturing Engineer
..
Batchelor Degree
27
IMS Manufacturing Strategy Curriculum (3)
28
Harvard proposal for POMcurriculum (as a
consequence of New Economy)
  • 50 traditional topics with increased emphasis on
    service operations
  • Process analysis improvement
  • Capacity measurement management
  • Work planning/inventor control
  • 25 project management
  • New product development with heavy emphasis on
    software other intellectual property (e.g.
    pharmaceutical)
  • Design of easy to improve products
  • 25 cross-company operations
  • Supply chains
  • Subcontracting relationships
  • Network collaborations

Source R.H. Hayes, 2002
29
LearnTeach
  • What to learn?
  • How to learn?
  • Who shall teach?
  • Complementarity of LT

30
What to learn?
  • Knowledge
  • Skills
  • Attitudes

31
IM Knowledge
  • Traditional Engineering discipline
  • Basic Science
  • Applied Science
  • Engineering

32
Skills
  • General
  • Use computer
  • Free-hand Sketching
  • Languages
  • Oral presentation
  • Written presentation
  • Specific
  • Flow charting
  • Process analysis description
  • Systems methodology

33
US Society of Manufacturing Engineers (SME)
Skills Matrix
  • Technological skills
  • Humanistic skills
  • Business skilss
  • Achievement levels for each skill
  • Awareness
  • Knowledge
  • Understanding
  • Applications
  • Synthesis
  • Evaluating
  • Judging

34
Attitudes
  • Punctuality
  • Fairness
  • Responsibility
  • ...

35
How to learn?
  • Automated
  • Book-substitution merely?
  • Programmed learning only?
  • Lectureexam
  • Case discussion
  • Project work
  • Narrowly supervised
  • Independent
  • With peers

36
Who shall teach?
  • Computers
  • Professors
  • Practitioners
  • invariably more welcome
  • may get lost in specifics
  • may lose broader view
  • Peers
  • 1/2 of what you learn in University setting

37
A POM course paradigm for teaching problem
based learning
  • POM instructor course
  • Field study consultancies
  • CD/DVD Databases
  • Business Games
  • Plant tours
  • Guest speakers
  • POM Textbook
  • Videos CD/DVD
  • Transparencies
  • DSS Software Excels
  • Modeling simulation software
  • Presentation Graphics
  • Outside readings
  • Internet the Web
  • Group exercises
  • Solutions Manual
  • Annotated Instructors Edition
  • Student study guide
  • Case studies
  • Test bank

38
What study structure for IM?
  • 5 years Industrial Engineering Management (O.R.
    and informatics focus)
  • 3 years MechEng 2 years IE (technical focus)
  • 3 years engineering (any degree) 2 years MBA
    (business focus)
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