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Windows 2000 Project Team. Mary Dickerson, MCSE, Projec

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Windows 2000 Project Team. Mary Dickerson, MCSE, Project Leader. University of Houston ... Windows 2000. Characteristics. Multiple domains with one or more ... – PowerPoint PPT presentation

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Title: Windows 2000 Project Team. Mary Dickerson, MCSE, Projec


1
University of HoustonWindows 2000March 2, 2001
Fouty Change Title slide to show budget
presentation to ITCC Also, is that the way you
want your title presented. Spell out?
Division of Information Technology Windows 2000
Project Team Mary Dickerson, MCSE, Project Leader
2
Presentation Overview
  • Overview - UH Environment
  • Project Team Lifecycle
  • Lessons Learned

3
UH Environment
Overview
The University of Houston System includes
  • UH Main Campus
  • UH-Downtown
  • UH-Clear Lake
  • UH-Victoria
  • UH-Fort Bend

Plus, 4 off-campus learning institutes West
Houston Institute at Cinco Ranch, the North
Houston Institutes, UH System at Fort Bend, and
the University Center (The Woodlands)
4
UH Environment
Overview
  • The UH Main Campus includes
  • 14 Colleges
  • 8 Administrative Divisions
  • 32,000 Students
  • 4,000 Faculty Staff

5
UH Computing Environment
Overview
  • Network Infrastructure
  • Windows Domain Infrastructure

6
Network Infrastructure
Current environment
  • Network design
  • consists of a flat, bridged configuration
    currently undergoing conversion to a routed,
    sub-netted configuration
  • DNS
  • Currently handled by 3 Unix\Linux machines
  • Structure includes DNS resolution for some of the
    other UH campuses
  • DHCP
  • Currently handled by 2 Linux machines
  • Available for campus-wide use
  • Utilizes two non-overlapping scopes for address
    assignment

7
Current Domain Model IT Supported Domains
8
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9
Characteristics
Current Domain Structure
  • Multiple domains with one or more administrators
  • No way to sub-divide domain management
  • Multiple trust relationships without
    uniformityincreased opportunity for problems
  • IT responsibilities encompass both Academic and
    Administrative domains, but not campus-inclusive

10
Project Team Lifecycle
  • Internal IT Focus Formation of IT Windows 2000
    Project Team
  • Team Focus Desktop Issues
  • Team Focus Infrastructure Issues
  • Team Split Focus Desktop vs. Infrastructure
  • External IT Focus Relating to the Campus
    Community

11
1. Internal IT Focus
Windows 2000 Project Team
  • Team Members
  • Product Education
  • Mission Statement

12
IT Project Team Members
Support Center
Software Services
Student Labs
NPDG
OSG
Information Services
SDR
MIS
PeopleSoft
13
Project Team Education
  • MS Product Overview Highlighting Deployment
    Issues
  • Independent Research
  • Key Documentation
  • Planning for Windows 2000 in the Enterprise,
    Scenario-based Deployment Guide Windows 2000
    Server Technical Notes, Microsoft TechNet -
    October 1999

14
Team Mission Statement
  • Review the existing IT environment
  • Identify IT goals
  • Evaluate Windows2000 features in respect to
    existing environment and IT goals
  • Develop a prioritized list of deployment
    objectives and identify critical areas
  • Identify internal and external resources
    available for deployment
  • Determine appropriate plan and timeframe

15
2. Team Focus Desktop
  • Media Relations
  • Training
  • Configuration Testing

16
Media Relations
Goal General User Education
  • Creation of UH Windows 2000 Web site
  • http//www.uh.edu/windows2000
  • Campus Statement Prior to Product Release
    Windows 2000 Project Plan
  • Windows 2000 Article Series in IT Newsletter

17
Training
Goal IT Support Staff Education on Limited Budget
  • Custom class for Trainers, Documentation
    specialists and Support team leaders based on MOC
    1554 1574
  • Instructor-led training to IT support staff (Call
    center staff and distributed support staff)

18
Configuration Testing
Goal UH-Specific User Deployment Information
  • Creation of Test Lab
  • UH-Specific Application Testing

19
3. Team Focus Infrastructure Issues
Win2K Project Team
  • Identification of Design Concerns
  • Executive Briefing for IT Management

20
Identification of Design Concerns
Goal Roadmap to AD Implementation
  • MS 2-Day Jumpstart Deployment Overview
  • Deliverable MCS Windows 2000 Assessment Document

21
Executive Briefing for IT Management
Goal Management Education leading to Statement
of Support and Direction
  • Presentation
  • White paper

22
IT Executive Briefing
Presentation Overview
  • MS Windows 2000 Product Overview
  • Introduction to Windows 2000 Project Team
  • Analysis of Windows 2000 with Respect to Current
    and Planned IT Services
  • Metamorphosis Scope of Windows 2000 Project and
    Management Commitment
  • Conclusion

23
Analysis of Windows 2000
Current and Planned IT Services
  • Distributed File and Print Services
  • Web Services and Streaming Media
  • Account Management (Central Account Creation),
    Single Sign-on, Security
  • Directory Services and Distributed Management

24
Analysis of Windows 2000
Increased Performance and Reliability
  • Distributed File Print Services
  • Web Services and Streaming Media

25
Analysis of Windows 2000
Infrastructure Architecture
  • Account Management (Central Account Creation),
    Single Sign-on, Security
  • Directory Services and Distributed Management

26
Scope of Windows 2000 Project
Windows 2000 Deployment Options
  • Option A Windows 2000 Deployment as Software
    Upgrade Only
  • Option B Design and Implementation of UH Active
    Directory Architecture Negotiated Migration
  • Option C Design and Implementation of UH Active
    Directory Architecture Institution-wide
    Migration Directive

27
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28
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29
IT Executive Briefing
White paper
  • Documentation of issues discussed in presentation
  • Appendix items
  • Windows 2000 Project Plan (Original IT Statement)
  • Microsoft Consulting Services Windows 2000
    Assessment Document for the University of Houston
  • Report of Windows NT Domains at the University of
    Houston
  • University of Houston Network Maps
  • Giga Information Group Report Westward Ho
    Corporate Pioneers Discover Early W2K Success

30
IT Executive Briefing
Feedback
  • Very well received
  • Management decision to support Option B as phased
    transition to Option C

31
4. Team Split Focus Desktop vs. Infrastructure
Issues
Goal Divide and Conquer
  • Desktop Continued Application Testing, Training
    and Development of User Documentation
  • Infrastructure Focus on Design Issues, Meetings
    with Lucent Consultants, Test Lab Development

Key Documentation MS Windows 2000 Server
Resource Kit Deployment Planning Guide
32
5. External IT Focus
Relating to the Campus Community
  • Increased Attention to Development of User Web
    Resources
  • Windows 2000 Campus Workshop

33
Campus Workshop
Two Half-day Sessions
  • General Session
  • Intended Audience Entire Campus Community
    (Faculty, Staff and Students)
  • Technical Session
  • Intended Audience Faculty Staff with
    Institutional Computing Responsibilities

34
Agenda General Session
  • Introduction to the IT Windows 2000 Project Team
  • MS Overview of Windows 2000 Professional
  • UH Site Licensing the Microsoft Campus
    Agreement
  • Windows 2000 General UH Support Information
  • UH Training Resources
  • Overview of Windows 2000 Server
  • UH Windows 2000 Infrastructure Issues
  • Q A
  • Closing

35
General Session Handouts
  • Workshop Overview
  • Windows 2000 Support Training Resources
  • Windows 2000 Server Products and the University
    of Houston

36
Agenda Technical Session
  • MS - Introduction to Windows 2000 Professional
  • Windows 2000 Deployment Information
  • Single and Small Scale Deployments
  • Windows 2000 Deployment Information
  • Large Scale Deployments
  • Break
  • MS - Introduction to Windows 2000 Server
  • UH Infrastructure Issues
  • Questions Answers
  • Closing

37
Technical Session Handouts
  • Technical Session Overview
  • Before Upgrading to Windows 2000
  • Unattended Install of Windows 2000

38
Campus Workshop
Feedback
  • Most of the attendees were staff, some were
    students, almost no faculty
  • Microsoft representation was a big draw
  • Requests for more workshops and more information
    available on the web site

39
Current Team Objectives
Continued External Focus
  • Requesting of College/Division Representatives
  • Dialogues with other UH Campuses
  • Continued Expansion of the Test Lab with
    Production-level machines
  • Continued work on Infrastructure Design with
    Documentation

40
Lessons Learned
From our experience to yours.
  • Communication is key both within IT and among
    campus community
  • Document everything!
  • Dedicated project resources are necessary
  • Microsoft resources are essential

41
Windows 2000 Project
Fouty Change Title slide to show budget
presentation to ITCC Also, is that the way you
want your title presented. Spell out?
Web Site http//www.uh.edu/Windows2000 Email
Address Windows2000_at_uh.edu
UH Division of Information Technology
42
Fouty Change Title slide to show budget
presentation to ITCC Also, is that the way you
want your title presented. Spell out?
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