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Consumer Choice

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Red Lobster's 'All You Can Eat? ... Red Lobster': charged customers $20 for an all-you-can-eat crab dinner, but it wasn't enough. ... – PowerPoint PPT presentation

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Title: Consumer Choice


1
Chapter 7
  • Consumer Choice
  • Utility is the satisfaction a consumer obtains
    from a product.
  • Economists assume that people act so as to
    maximize utility.
  • In studying consumer choice, economists assume
    tastes and
  • preferences are given and can be used to
    describe the process of
  • decision making
  • Recall QD is a function of (P, Income, Price of
    related goods, tastes/preferences, expectations,
    of sellers, etc)

2
Decision Making
  • People compare the perceived costs and benefits
    of
  • alternatives and select those that they believe
    give them
  • the greatest relative benefits, i.e. Cost-Benefit
    Analysis in
  • decision-making
  • Utility is a measure of the satisfaction received
    from
  • possessing or consuming goods and services.
  • Tastes and preferences are fixed and given, and
    play a large role in decision making.
  • Consumers make choices that give them the
    greatest utilitythey maximize utility.

3
Marginal Utility
  • Marginal utility the extra utility derived from
    consuming one more unit of a good or service.
  • Principle of diminishing marginal utility the
    more of a good that one obtains in a specific
    period of time, the less the additional utility
    derived from an additional unit of the good.
  • Disutility dissatisfaction, example for most
    people, work has a disutility to it

4
Total and Marginal Utility
Slope MUListening?TU/?Listening Hours
5
Diminishing Marginal Utility
  • Utility diminishes over timethe shorter the time
    period, the more quickly marginal utility
    diminishes.
  • Consumers are not identicalthe rate at which
    marginal utility diminishes depends on individual
    tastes and preferences, and so differs across
    consumers.

6
Red Lobsters All You Can Eat?
  • All You Can Eat assume that you will stop
    eating when your marginal utility falls to zero,
    MU0 (i.e. not too many people are gluttons).
  • Red Lobster charged customers 20 for an
    all-you-can-eat crab dinner, but it wasn't
    enough.
  • Most peoples marginal utility rate is about 2.25
    pounds of crab.
  • Contest Eating group of 5 ate 18 pounds of crab.
  • Another had 30 refills of crab legs.
  • As the wholesale prices of crab rose to 5/lb and
    higher,
  • the consumption rate made the promotion
    unprofitable for
  • Red Lobster.

7
Consumer Choice
  • Each consumer allocates a specific budget to
    expenditure (Budget Constraint), and then
    allocates the expenditure to maximize utility
    (makes choices of goods/services that satisfy the
    Budget Constraint).
  • If two goods offer the same marginal utility, the
    consumer will be indifferent between the two.

8
Consumer Equilibrium
  • Equi-marginal principle To maximize utility,
    consumers allocate their incomes among goods so
    as to equate the marginal utilities per dollar
    (MU/P) of the expenditure on the last unit of
    each good purchased.
  • This is also referred to as the consumer
    equilibrium.

C. With such choices, the consumer has no reason
to alter her/his basket unless (a) prices
change, (b) income changes or (c ) both change D.
If both income and prices change proportionately,
there is no change in consumer equilibrium either.
9
Application
  • Question Mr. Rational has 27 that he plans to
    spend purchasing 5 units of good X (priced at 3
    per unit) and 6 units of good Y (priced at 2 per
    unit). The marginal utility of the fifth unit of
    X is 30, and the marginal utility of the sixth
    unit of Y is 30. If Mr. Rational is a utility
    maximizer, he should
  • not buy anything.
  • buy more of X and less of Y.
  • buy less of X and more of Y.
  • buy X and Y in the quantities indicated.
  • do none of these because, from the information
    given, it is impossible to determine whether Mr.
    Rational is maximizing utility.
  • Key MUX/PX MUY/PY
  • 30/3
  • How to adjust purchases to achieve equilibrium,
    MUX/PX MUY/PY
  • ? Apply the Principle of DMU.
  • Buy less of X (so ?MUX) and more Y (?MUY) until
    consumer equilibrium is achieved. So
  • the Choice is C

10
The Downward Slope of the Demand Curve
  • The inverse relation between price and quantity
    demanded arises from diminishing marginal utility
    and consumer equilibrium, i.e. P QD are
    inversely related because of DMU
  • A change in the price of any good disturbs the
    consumers equilibriumthe ratio of MU/P on the
    last unit of each good will no longer be equal.
  • The consumer must reallocate income across goods.
  • With income fixed, if the price of one good
    rises, the consumer is able to buy fewer goods
    and services, causing demand to fall.

11
Consumer Surplus
  • An individual consumers demand curve measures
    the value that the consumer places on each unit
    of good being considered.
  • Consumer surplus is a measure of the difference
    between what a consumer is willing and able to
    pay for a unit of the good and the market price
    of a good that the consumer actually has to pay.

12
Consumer Surplus and the Demand for Used CDs
Consumer surplus 0 at 1 price
13
Demand Curve for Used CDs
14
Shifts of Demand
  • When the price of one good falls (P?) while
    everything
  • else is constant, two things occur
  • Other goods become relatively more expensive, so
    consumers buy more of the less expensive good and
    less of the more expensive goods. This is called
    the substitution effect. Always ensures a
    downward-sloping demand curve.
  • The consumer can buy more total goods with the
    same income. This is called the income effect.
  • If the good is inferior, the income effect moves
    in opposite direction to the substitution effect
    and yields a positively-sloped demand curve!
  • If the good is normal, then both the income
    substitution effects yield a down-sloping demand
    curve.
  • Evidence shows that for most goods, outcome B is
    the rule
  • Outcome A (Giffen good) has not been found in
    practice.

15
Shifts of Demand, Continued
  • The individual demand curve is defined by income,
    tastes and preferences, the price of the good,
    and the price of related goods.
  • If any of these things change, the individuals
    demand curve will change. For each change, a new
    demand curve is derived.
  • The market demand curve is the sum of all the
    individual demand curves. Anything that affects
    individual demand curves, affects the market
    demand curve.
  • The number of consumers also affects the market
    demand curve.

16
Beyond Rationality Behavioral Economics
Neuroeconomics
  • Bounded rationality admits that complete and
    perfect information is unlikely and that people
    make decisions that may seem irrational, but in
    reality are the rational results of a brain that
    is economizing.
  • Behavioral economics study of decision making
    that assume people are rational in a broad sense-
    attempts to catalogue the biases (from a mix of
    logic and emotions) that result from bounded
    rationality.

17
Biases Affecting Logic i.e. non-rationality1
  • Overconfidence and illusion people tend to
    think they are better and do things better than
    is really the case.e.g. 80-year olds who think
    they are good drivers!
  • Mental Accounting the value people place on
    money depends on where that money comes from.
  • Status Quo people would rather leave things as
    they are, i.e. aversion to loss
  • Loss Aversion gains and losses are calculated
    relative to a reference. If gas price increases
    from 2 to 3, they see a 1 loss instead of 3!
  • Framing the context in which the decision is
    made is important hotels quote the highest
    price on reservations to frame your mind.

18
Biases Affecting Logic2
  • Familiarity people are more comfortable with a
    familiar situation than an unfamiliar
    one.(Familiar) New York is well-known for murder
    BUT suicide is higher (fact). Most people would
    cite NY for murder because that represents
    familiarity in the news!
  • Anchoring the tendency to rely too heavily on
    one piece of information (first numbers) when
    making decisions.E.g. which series produces the
    largest number?
  • A 1x2x3X4X5 Or B 5x4X3X2X1. Truth is both yield
    120!
  • Sunk Costs costs that are not recoverable. When
    individuals put effort into something, most are
    reluctant to back out even if staying on the same
    course leads more loss. e.g. continuing US
    presence in Iraq??

19
Neuroeconomics
  • Neuroeconomics study of how the embodied brain
    interacts with its external environment to
    produce economic behavior.
  • Some economists have joined forces with
    biologists and neurologists to attempt to see how
    the brain handles economic decisions. Thus, it is
    important for predicting behavior e.g. marketing
    campaigns!
  • MRI scans have revealed the two parts of the
    brain in which most decisions take place logical
    part (prefrontal lobe) and emotional part
    (amygdala).
  • Most of traditional economics completely ignored
    the emotional part and focused on rationality
    only!
  • In turns out that decision-making is often a
    conflict between logic (pre-frontal lobe)
    involving cost-benefit analysis as outlined early
    in this chapter and emotions (amygdala).
  • Often amygdala takes over (gambling) for
    immediate gratification when the pre-frontal lobe
    would suggest otherwise!

20
The Anatomy of the Brain
MRI scans have revealed the two parts of the
brain in which most decisions take place.
Well-known that different sectors of the human
pre-frontal cortex has distinctive cognitive
behavioral functions The logical part is the pre
frontal cortex. (a) Frontal lobe (10 11)
decision-making where strategic thinking occurs
(b) orbital frontal lobe (CFC) (12) --- pleasure
or pain of monetary rewards punishment
(gambling wins/losses). Rewards punishment are
processed in a different part of the brain the
right CFC. The emotional part is the limbic
system (especially the amygdala).
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