Towards Autonomic Mobile Device Management selfdiagnostics of the mobile device

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Towards Autonomic Mobile Device Management (
self-diagnostics of the mobile device )
EECE702A Mobile Internet (Fall, 2006) 1st
presentation
Oct. 10. 2006 Joon-Myung Kang, and Byung-Chul
Park Distributed Processing Network Management
Lab. Dept. of Computer Science and
Engineering POSTECH, Korea eliot,
fates_at_postech.ac.kr
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Presentation Outline

• Introduction
• Related Work
• Terminal Management in 4G Networks
• Mobile Device Management
• Mobile Device Diagnostics
• Autonomic Computing
• Conclusion

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Introduction1

• Heterogeneous network environment

What should be defined for supporting the
heterogeneous network on Mobile Device?
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Introduction2

• Future Mobile Network and Device

Camera
DMB
MP3
M-banking
WLAN, LAN
Cam
Navigation
GPRS/UMTS cdma2000
PAN Bluetooth
DSL, Cable TV
access operator
corporation
ISP
ASP
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Introduction3

• Motivation
• Network heterogeneity
• Network and service convergence
• Complex configuration
• Multiple interfaced device
• Mobile devices and service High technology,
  High performance, various and so on
• For end-users, DIFFICULT TO USE!!! ? Management
  of complex device is required
• Goal
• To provide flexible and scalable mobile device
  management mechanism for reconfigurable systems
  using the autonomic computing concept to make
  end-users to use their mobile devices and
  services easily

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Terminal Management in 4G Network
4G Operation Management System From Prof.
James Won-Ki Hongs paper 1
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Mobile Device Management1

• Definition
• A tool to alleviate operators and end-users
  problems and consequently improve product and
  service perceived qualityand end-user
  satisfaction on using mobile devices
• Problem
• Device usability characteristics
• Increased terminal complexities
• Increased numbers of mobile devices
• Increased stratification of the value-chain
• Early adoption
• Goal
• Protect Network Resources
• Protect Early Investments
• Minimize the cost of service delivery
• Facilitate Device Usability
• Reference
• TMF 515 Mobile Terminal Equipment Management
  Business Agreement

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Mobile Device Management2

• Remote parameter operations
• Provisioning of key parameters to enable remote
  configuration and service activation (e.g.
  browser, GPRS, mailbox settings)
• Remote diagnostics and troubleshooting
• Remotely identify and resolve parameter-related
  error situations on the handset via the mobile
  network
• Software operations
• Upgrade part(s) of the software on the mobile
  device, or install brand new software packages
• Enable new revenue
• Ensure that all the devices have correct service
  settings
• Service activation
• Rapid take-off and easy adoption of new services
• Keeping track of device capability information
• Ensure that services are presented and delivered
  to the user in the correct format
• Cost savings
• Speed up the customer care process and invest in
  only one device management solutions

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Mobile Device Diagnostics

• What is Device Diagnostics?
• Using mobile device for collection and retrieval
  of information useful for diagnostics and
  performance measurements
• Objects of Diagnostics
• Enabling operators to proactively detect and
  repair troubles before the users are impacted
• Determining actual or potential problems with a
  device
• Entities that provide diagnostics information
• OS ? State, configuration parameters network
  interfaces, radio, battery storage, cpu,
  processes, memory
• VMs ? State, configuration parameters, processes,
  memory
• Libraries ? State, configuration parameters
• Applications ? State, configuration parameters

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Usage Scenario

• Fixing Battery Consumption Problems

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Diagnostics Work Item

• Diagnostics Policies Management
• Support for specification and enforcement for
  policies related to the management of diagnostics
  features and data
• Fault Reporting
• Enable the device to report faults to the network
  as the trouble is detected at the device
• Performance Monitoring
• Collecting and reporting key performance
  indicators (KPIs) data
• Device Interrogation
• Enable the network to query the device for
  additional diagnostics data in response to a
  fault
• Remote Diagnostics Procedure Invocation
• Enable operators to invoke specific diagnostics
  procedures embedded in the device
• Remote Device Repairing
• Enable operators to invoke specific repairing
  procedures based on the results of diagnosis
  procedure

OMA DM Diagnostics and Monitoring Requirements
Draft 1.0 (12, June 2006)
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Autonomic Computing1

• Autonomic
• Pertaining to operating system that responds
  automatically to problems or system failures. (
  cf. Autonomic Nervous System )
• Autonomic computing 7
• Proposed by IBM to provide the enterprise with
  agility speed to respond to any customer
  demand, market opportunity or external threat
• A computing environment with the ability to
  manage itself and dynamically adapt to change in
  accordance with business policies and objectives.
• Application of technology to manage technology
  and reduce need for human intervention

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Autonomic Computing Attributes
Self-managing systems that deliver 7 8 9
Increased Responsiveness Adapt to dynamically
changing environments
Business Resiliency Discover, diagnose,and act
to prevent disruptions
Operational Efficiency Tune resources and balance
workloads to maximize use of IT resources
Secure Information and Resources Anticipate,
detect, identify, and protect against attacks
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Autonomic Manager
Manageability Interface
Managed Element
Foundation for building self-managing systems
From 11
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Multiple Layers of Autonomy

• Multiple autonomic managers for multiple
  resources
• Autonomic managers are arranged in hierarchical
  fashion
• Lower-level managers deal with resources at
  smaller granularity and/or smaller locality
• Top-level autonomic manager
• Business decision-making
• Policy and service levels

From 11
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Autonomic Mobile Device Management
AMDMS (Autonomic Mobile Device Management System)
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Conclusion

• Summary
• Mobile Device Management
• Mobile Device Diagnostics
• Autonomic Computing
• Autonomic Mobile Device Management
• Solution for complexities
• Easy to maintain mobile terminals dynamically
• Future work
• 2nd Presentation
• More Useful Scenarios
• Standard or Reference Model for Mobile Device
  Management
• How to apply the autonomic computing concept
• Final Presentation
• The Architecture of the Self-Diagnostics for the
  Mobile devices
• The Architecture of the Autonomic Mobile Device
  Management System

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References

• 1 James Won-Ki Hong, Alberto Leon-Garcia,
  Towards Operations and Management of 4G Networks
• 2 TeleManagement Forum 515, Mobile Terminal
  Equipment Management Business Agreement, Nov.
  2002
• 3 Nokia Whitepaper, Device management
  adopting mobile services effortlessly, 2003
• 4 mFormation Technologies, Rakesh Kushwaha,
  Wireless Device ManagementFeatures, Issues and
  Challenge
• 5 Nokia, Riku Mettala, Configuring and managing
  mobile phones through open technologies
• 6 T Do, J Tore, V Erik, D Tran, JA Audestad
  "The Device Management Service," - Proceedings of
  The IEEE Intelligent Network Workshop, 2001
• 7 IBM Corporation An architectural blueprint
  for autonomic computing. White Paper, (2003)
• 8 J.O. Kephart and D.M. Chess, "The Vision of
  Autonomic Computing," Computer, vol. 36, no. 1,
  Jan. 2003, pp. 41-52.
• 9 R. Sterritt, M. Parashar, H. Tianfield and R.
  Unland, "A Concise Introduction to Autonomic
  Computing," Journal of Advanced Engineering
  Informatics, Engineering Applications of
  Artificial Intelligence, Special Issue on
  Autonomic Computing and Automation, Elsevier
  Publishers, Vol, 19, pp. 181 ? 187, 2005.
• 10 University of Toronto Blueprint for
  Autonomic Service Architecture, (2005)
• 11 Alberto Leon-Garcia, Next-Generation
  Services and Applications

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Question And Answer
Thank you.