Lottery Sales Force Automation sort of

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Lottery Sales Force Automation sort of
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About OrderPad Software, Inc.

• Cole Systems Associates, Inc.
• In Business since 1980
• A New York Microsoft Gold Partner
• Entered Lottery Industry in 2004 with the
  introduction of OrderPad Enterprise for
  Lotteries, a sales force automation tool

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About OrderPad Software, Inc.

• October 2008
• Corporate Spin Off to rebrand OrderPad Software,
  Inc. as a software company.
• Same Cast of Characters
• Common Ownership
• Same Vision

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About OrderPad

• OrderPad is powerful, yet simple to use
  field-force software that has been optimized
  for the Tablet PC.
• Lottery Sales Reps use OrderPad as they would a
  clipboard or a paper notebook to gain lightening
  fast access to your agencys critical data while
  in the field.
• OrderPad is used on the job, not before or after
  the job.

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Core Beliefs

• Our customers (North American Lotteries)
• Know the business better than we do
• Learn from sharing ideas with each other
• Each contribute to making OrderPad a better
  product for the industry
• Have transformed OrderPad into a complete
  organizational tool, a model of efficiency

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Our Customers

• New York
• Kentucky
• Indiana
• Virginia
• Oklahoma

Georgia Ohio Missouri Idaho Pennsylvania
Maryland Massachusetts Michigan Oregon
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Manage Retailers
The retailer form uses a 3-ring binder metaphor
to give users fast access to all of the
retailers information.
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Manage Instant Ticket Inventory
View up to date retailer inventory including rate
of sales at the game level.
View retailer instant games sales by pricepoint.
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Manage Productivity of the Display
View the display and price point mix of games at
retail
View the sales generated by price point
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Track POS, Equipment and Dispensers at Retail
View POS items at each retail location.
View Dispenser types and counts.
View (and/or enter) ITVM sales.
View sales info for each terminal.
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View Sales Trends Graphically
View retailer sales for all games.
View retailer sales trends at the game level.
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Retailer Recruitment and Licensing
New Feature!
Users can track prospective retailers and manage
the licensing process.
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Sales Comparisons
New Feature!
Compare retailers sales against the average of
their business type, all retailers within the
territory, or specific retailers.
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Winner Awareness
View 2 years of winners.
Print eye catching winner awareness.
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Retailer Alerts
New Feature!

• Retailer Alerts proactively notify users of
  Retailer issues. Examples include
• Retailer has games in inventory where all of the
  top prizes have been claimed.
• Retailer has games in inventory where the game
  has ended or is about to end.
• Retailer has no active packs of a newly launched
  game.
• Retailer had an NSF.

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Instant Games
View all active games including rate of sale,
quantity in the warehouse, and trunk stock.
View all game details including game art and
winners remaining.
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Surveys
New Feature!
Collect valuable information about the retailer
network using surveys.
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Statewide Planograms
New Feature!
Enforce Brand Consistency
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Process Instant ticket Orders
Drive Sales Results
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Instant Ticket Returns
The NY Lottery recently implemented instant
ticket returns using OrderPad.
They are able to print a receipt for the retailer
right on the spot.
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Lottery Advisory Councils

• Nobody is smarter than everybody.
• That is why we developed our Lottery Advisory
  Councils, which are held twice each year. All of
  our customers are invited to attend and
  encouraged to participate on panels which lead to
  open discussions which drive OrderPads product
  development. More than half of our customers
  attend each Council meeting, and nearly all of
  our customers attend at least one per year.

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These Councils have resulted in the two newest
OrderPad modules.

• OrderPad Mapping
• and
• Project Management

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OrderPad Mapping
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Benefits

• Reduce windshield time
• Increase time spent visiting retailers
• Increase frequency of retailer visits
• Reduce fuel costs and wear and tear on vehicles
• Provide better accountability for the time sales
  reps spend in the field (it is available to be
  used by Sales Reps and Managers)

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OrderPad Mapping allows sales reps to plan their
retailer visits by dragging several retailers to
a day to see how many miles they will travel and
how many hours they will spend by adding up
travel times and visit times.
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Users may also get detailed driving directions to
each location.
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OrderPad Project Management
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Overview

• OrderPad Project Management is a new module that
  is run within OrderPad, to help the Lottery
  manage the many projects that take place each
  year involving the retailer network.

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Benefits

• Allows managers to quickly and effectively
  communicate tasks that need to be performed to
  the sales reps that will perform them.
• Allows sales reps to track the status of these
  tasks.
• Allows management to quickly get daily updates on
  the status of these projects.
• Provides the ability to identify situations
  before they become problems.

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Create the Project
Projects may be assigned to business types,
chains, geographic areas or other criteria
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Define the tasks
Tasks can easily be added to a project and
reordered, if desired.
Tasks for the project are applicable to each
retailer in that group
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View the progress and results
Select the project
View the progress.
See the details
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In addition to chain, retailers can be narrowed
down using other criteria.
Green checks mean the task was completed
successfully. Yellow checks indicate that the
sales rep attempted to complete it, but didnt.
Double clicking allows us to find out why.
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What we are proud of

• OrderPad is flexible to meet the needs of each
  lottery customer.
• It has become an organization wide tool, widely
  used on desktops in the office as well as tablet
  PCs.
• We enjoy relationships with Gtech, Scientific
  Games and Intralot.
• We count 14 lotteries as customers in less than 5
  years.
• We continue to grow our product as lotteries
  uncover business problems that need to be solved.
  

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Our Customers

• New York
• Kentucky
• Indiana
• Virginia
• Oklahoma

Georgia Ohio Missouri Idaho Pennsylvania
Maryland Massachusetts Michigan Oregon
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Thank you