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DHL Disaster Response Team

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DHL Disaster Response Team. Humanitarian Logistics Movement Matt Hemy, 19 March 2007 ... that companies like DHL can provide during a National Disaster. ... – PowerPoint PPT presentation

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Title: DHL Disaster Response Team


1
DHL Disaster Response Team
  • Humanitarian Logistics Movement Matt Hemy, 19
    March 2007

2
Introduction
3
Agenda
  • About DPWN DHL
  • DHL Corporate Sustainability
  • The formation of DHL Disaster Response Teams (DRT)
  • DRT Operations
  • DRT In Action
  • Innovation in Relief Distribution
  • Engaging Stakeholders

4
Deutsche Post World Net
Over 500,000 employees and 60.5 bn revenue in
2006
FINANCE
EXPRESS
MAIL
LOGISTICS
  • Leading retail bank in Germany
  • 12 millioncustomers
  • Postbank IPO in 2004 generated 1.6bn
  • 71 million mailitems per day
  • Quality leadership in Europe
  • Global Mail international mail solutions

No. 1 in worldwide air freight, ocean freight,
and contract logistics business
No. 1 in worldwide cross border express business
5
DHL Global
Operating for and on behalf of DHL
6
DHL is a responsible Corporate Citizen
Mission Statement
DHL is a responsible corporate citizen in all
countries in which we operate, taking into
account the social and environmental needs of our
employees, local communities and the public
Corporate Values
No 7 - To accept social responsibilities
7
Formation of DHL Disaster Response Teams
  • In 2003, DHL experts saw how a flood of relief
    goods could shut down an airport

Earthquake relief, Bam Airport, Iran, December
2003
  • Airport apron and taxiways blocked with cargo,
    trucks and aircraft.
  • Unsafe airport operation.

8
Formation of DHL Disaster Response Teams
DHL has expertise in handling air cargo and
managing airport operations
  • DHL has core competences in
  • Airport operations.
  • Cargo handling.
  • Flight operations.
  • Warehousing.
  • Distribution.

DHL can use its experience, network and
employees talents to support humanitarian
missions and reduce bottlenecks at airports
receiving huge quantities of relief goods in the
aftermath of major natural disasters.
9
DRT Mission
DRT provides expert logistical support and advice
to ensure an uninterrupted and effective supply
chain at the disaster site airport for incoming
shipments and relief goods.
10
DRT Functions
  • DRT provides core expertise at the airport

DHL Disaster Response Team - Core Expertise -
Unloading aircraft
Handling
Warehousing
Loading
Onward transportation
  • Sorting and stacking of goods.
  • Inventory management.
  • Goods are taken off aircraft pallets.
  • Supplies transferred to wooden pallets.
  • Handling with or without fork-lifts.
  • Assistance with customs processes.
  • Loading of aid on to trucks or helicopters.

11
Corporate Disaster Response in Action
Relief in Action
12
2004 Indian Ocean Tsunami (Sri Lanka)
7,000 tonnes of relief supplies handled from 160
charter aircraft in 3 weeks with 35 volunteers.
DHL DRT operated at Colombo Airport
13
2005 South Asia Earthquake (Pakistan)
9,000 tonnes of relief supplies handled from 230
charter aircraft in 3 weeks by 30 DRT volunteers.
DHL DRT operated at Chaklala Air Force Base,
Islamabad
14
2006 Yogyakarta Earthquake (Indonesia)
200 tonnes of relief supplies handled from 8
charter aircraft in 1 week by 14 DRT volunteers.
DHL DRT operated at Adisoemarmoe Airport
15
2006 Typhoon Durian (Philippines)
The DRT provided logistics management advise to
the various government disaster management
agencies after the November 2006, Typhoon
Durian.
16
2006 INSARAG (China)
DRT participated in the Asian Pacific Regional
Earthquake Exercise August 4 8 August 2006,
Shijiazhuang, China
17
Innovation in Relief Distribution
Innovation Speedball
18
Innovation in Relief Logistics Distribution
South Asia Earthquake - 2005
19
Innovation in Relief Distribution
  • Problem Delivering aid to remote and
    inaccessible areas
  • Cardboard boxes broke when dropped from
    helicopters.
  • Damaged goods.
  • Solution DHL Speedball
  • New use for DHL polypropylene shipping bags.
  • Easy to handle.
  • Does not break when dropped from 35 meters.
  • A survival package (contains supplies for 7
    people for 10 days.)

1. Unsorted relief
2. Relief supplies
3. DHL shipping
4. DHL
5. DHL

Speedballs

1. Unsorted relief
2. Relief supplies
3. DHL shipping
4. DHL
5. DHL

Speedballs

bag filled with
bag filled with
supplies arrive
are sorted and

Speedballs

dropped from
supplies arrive
are sorted and

Speedballs

dropped from
supplies
loaded on
supplies
loaded on
stored
helicopter
stored
helicopter
helicopter
helicopter
20
Innovation in Relief Distribution
21
Innovation through Collaboration
Engaging Stakeholders
22
UN Partnership We deliver help
  • Memorandum of Agreement signed in December 2005
    with the United Nations Development Program and
    the United National Office for the Coordination
    of Humanitarian Affairs
  • Integrated approach doesnt just focus on relief,
    but also on disaster preparedness and disaster
    response
  • Expand DHLs involvement in disaster response by
    setting up its own global network of three
    Disaster Response teams, with the first of these
    in AP
  • In the event of a major natural disaster, teams
    comprising specially trained DHL employees (DRT)
    will help manage crucial logistics operations in
    airports close to the affected area

We are proud to support the UN in this important
mission with our core competence in logistics and
we will deliver help to wherever in the world it
is needed.
Monika Wulf-Mathies, Managing Director, Corporate
Public Policy and Sustainability, DPWN, during
the signing of the Memorandum of Understanding
between DPWN, the UNDP and the UN OCHA.
23
Engaging Stakeholders
  • Collaboration with Governments the Military is
    crucial to the success of any disaster relief
    operation.
  • Clear outline on capability and what service is
    donated.
  • Establish ground rules prior to disaster
    occurring.
  • Establishing the contact network.

Department of Social Affairs, Government of
Indonesia
National Disaster Management Agency (India)
24
MOU - PRC Government DHL
  • On the 29th of November 2006, DHL signed a
    historic MOU with the Ministry of Civil Affairs.
    The first of its kind in China between the
    Government and a Corporate entity. This MOU
    recognizes the support that companies like DHL
    can provide during a National Disaster.

Department of Social Relief, Ministry of Civil
Affairs (PRC)
25
A truly rewarding experience
The experience was overwhelming. I felt that
managing and reorganizing the relief supplies to
be sent out to the affected sites was something
that I personally contributed to. Being part of
the relief mission was both enriching and
fulfilling. Edward Lim, Safety Security
Manager, DHL Express Singapore Hub DRT Volunteer
26
Asia Pacific Disaster Response Team
  • Summation
  • Provide a capability that adds value.
  • Foster close relationships with your
    stakeholders.
  • The National Government is the Controlling
    Authority.
  • Agreed protocol (MOU) to participate.
  • Work very closely with the Military.
  • Pass on your expertise.

Matt Hemy Regional Crisis Manager
Operations DHL Express Asia Pacific 65 6216
6825 matt.hemy_at_dhl.com
27
(No Transcript)
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