The Flattened World Breaks Down Barriers in Mentoring Colleges

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The Flattened World Breaks Down Barriers in
Mentoring Colleges

• Dr. Ann Beheler, PI
• Helen Sullivan, Director
• Christine Schubert, Senior Personnel
• November 11, 2007

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Three Separate Colleges Formed a Collaboration

• 2.469 million over 4 years
• Awarded August 1, 2004

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Regional Convergence Technology Center
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Grant Leaders

• Collin County Community College District is the
  lead
• Dr. Ann Beheler, PI
• Helen Sullivan, Director
• Two partner colleges Satellite labs
• El Centro College DCCCD
• Dr. Bette Plog, Co-PI
• Tarrant County College NE TCCD
• Christine Schubert, Sr. Personnel

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Convergence Technology Bringing IT together

• the blending or integration of voice, video,
  data, image into one flexible network
• the bringing together of products and
  capabilities of multiple vendors so that they
  provide the services the customer wants
  (interoperability)
• Active in enterprise businesses and homes

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Convergence Technology Center Focus

• Curriculum
• Training faculty
• Case study/problem-based learning approach
• Convergence technology content
• Recruiting underserved faculty and students
• Dissemination including mentoring other college
  in implementing Convergence Technician degrees
  and certificates

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Changes

• Rapid rise in home use of cable modem/xDSL
  (broadband)
• Decrease in cost of computer equipment,
  especially models aimed at the home
• Commodity type wireless equipment available at
  prices attractive to home market
• Rapid rise in telecommuting population (20 for
  Nortel, for example)
• Voice over IP gains popularity
• Fiber to the Premises grows
• Many entry-level IT jobs are off-shored
• Voice, data, and video begin co-existing over
  enterprise networks

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Home Technology Integrator

• Independent or working for a company
• Installs and integrates communications systems
  and entertainment systems in the home, including
• DSL and Cable Modem
• Wireless access WITH security
• Home entertainment systems
• Home management systems
• RFid and smart devices
• Must have great communication skills
• Likely the new entry level IT job!
• Cant be off-shored!

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Enterprise Convergence Technician

• Works in a large company handling support for
• Voice (including old telephony and Voice over IP)
• Data (like regular computer networking)
• Video and Image
• Wired, wireless, different Qualities of Service
• Must have good communication skills

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Recruitment, Curriculum, and New Programs

• Curriculum built on solid skills analysis
• New curriculum created for
• Convergence
• Home Technology Integration
• Voice over IP
• Conscious, relentless recruiting of both
  businesses to hire students and students to
  become employees

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Enrollment Trends

• Compared to Fall 2004
• El Centro up 49
• Collin up 55
• Tarrant up 19

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Curriculum Built on Business Demand

• New Courses
• Convergence
• Home Technology Integration
• Voice over IP

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• Overarching Theme
• A number of forces have converged to flatten and
  restructure the global competitive landscapeand
  flattening process is continuing and accelerating
• We must understand the implications for these
  forces for education and learning

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Implications of a Flat World

• Workplace is global
• Teams are virtual
• Pace of change is increasing
• Harder and harder to keep curriculum current
• No time to duplicate work
• Requires fundamentally different approach to
  program and to learning

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Mentor Program

• First colleges selected for Mentor Program
• City College of San Francisco
• Fox Valley Technical College
• Orange Coast College
• Santa Ana College
• Guilford Technical Community College
• Ohlone College

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City College of San Francisco

• 106,000 Students
• 10 campuses
• NSF grant in Optics
• Ann Beheler, mentor

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City College of San Francisco Progress

• Skills validation complete
• Gap analysis complete
• Certificates and degrees created and submitted
• Created an AS degree using multiple certificates
  and the core Gen Ed requirements

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Fox Valley Technical College

• 6 campuses
• 10,500 students
• Appleton, Wis.
• Penny Cypert Mentor

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Orange Coast College

• Largest college of 3-college district Coastline
  CC District
• 22,000 students
• Costa Mesa, CA
• Helen Sullivan, mentor

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Orange Coast College

• Faculty have already chosen to implement a
  17-hour Convergence certificate (1 month from
  decision until approval through committee)
• New labs Routing (Cisco and Juniper), Voice
  over IP, Wireless funded by state one-time money
  and donation from Juniper
• New Tech Prep grant for 5 pathways including
  Convergence

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What the CTC provides

• Job Skill List for validation in the region
• Process for validating skills in the region
• Degree and Certificate Patterns
• Curriculum in a box for new courses
• Detailed syllabus
• Learning/Lab Activities
• Assessments
• Case Studies
• Recruitment templates

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What the CTC will provide

• A lead faculty member to assist
• A PI or Co-PI as an administrative contact
• Training for mentored college faculty through
  summer institute
• Equipment list
• Recruitment plans and event details

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Mentored College Commitments

• Equipment and support for a lab
• Lead faculty member
• Other faculty interested in being trained and in
  implementing the program
• Faculty and administrative time available to work
  with mentor college representatives
• Active and involved Business Advisory Council

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Mentored College Commitments

• Validate job skills with your Business Advisory
  Council
• Develop and implement a degree and/or certificate
  plan based on validated skills
• Develop and implement a student recruitment plan
• Provide brief, quarterly reporting to mentor
  college

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Room for More Colleges This Year

• Is your college interested in being a mentored
  college?

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Questions and Answers

• Dr. Ann Beheler abeheler_at_ccccd.edu
• Helen Sullivan hsullivan_at_ccccd.edu
• Christine.Schubert christine.schubert_at_tccd.edu

This material is based upon work supported by the
National Science Foundation under Grant No.
0402356. Any opinions, findings, and conclusions
or recommendations expressed in this material are
those of the author(s) and do not necessarily
reflect the views of the National Science
Foundation