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Blazing Oklahomas Career Readiness Certificate CRC Trail


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Title: Blazing Oklahomas Career Readiness Certificate CRC Trail

Blazing Oklahomas Career Readiness Certificate
(CRC) Trail
Whats in it for educators?
  • Work ready students
  • Opportunity to increase skill level
  • ACT for the workplace
  • Employer uses
  • Dual certification
  • Keep children/grandchildren in Oklahoma

Oklahomas Workforce
Governors Council for Workforce and Economic
Development (GCWED)
Strategic Plan Initiatives Growing talent,
skills and knowledge Growing and delivering
solutions for talent recruitment and retention
Growing awareness and success
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The Career Readiness Program
  • identifies skills needed for specific jobs
  • pre-assesses and provides training needed to
    close any gaps
  • assesses your skill level

Oklahomas CRC
  • January 2006-First CRC was issued
  • March 2006-The Oklahoma CRC
  • August 2006-Front Line Staff Training
  • November 2006-Impact Oklahoma
  • April 2007-CRCs for high school graduations
  • June 2007-Incentive WorkKeys Job Profiles

Oklahomas CRC
  • September 2007-10,000 CRC
  • October 2007-Oklahomas CRC
  • November 2007-Oklahomas Certified Work Ready
    Communities (CWRC) Pilot
  • March 2008-15,000 CRC
  • May 2008-National WorkKeys Conference
  • June 2008-CWRC Official Launch
  • June 2008-20,000 CRC

On the Yellow Brick Road to Career Readiness
National WorkKeys Conference
  • Oklahoma was
  • Recognized for 3rd Place with 42 attendees
  • Recognized in top 5 states with number of CRCs
  • Recognized as a star state by KeyTrain
  • 5 profilers and 8 CRC Advisory Committee members
  • 5 Oklahoma presentation sessions

CRC High School Honor Roll
Minco High School Moss High School Ponca City
High School Pryor High School Sayre High
School Seminole High School Stigler High
School Talihina High School Taloga High
School Temple High School Tishomingo High
School Vinita High School Weatherford High
School Whitesboro High School
  • Binger-Oney High School
  • Buffalo Valley High School
  • Burns Flat-Dill City High School
  • Canton High School
  • Capitol Hill High School (OKC)
  • Cheyenne High School
  • Chickasha High School
  • Clayton High School
  • Dickson High School
  • Duncan High School
  • Durant High School
  • Lawton Eisenhower High School
  • Lawton MacArthur High School
  • McAlester High School
  • Millwood High School

Whats in it for business?
  • Incentive WorkKeys Job Profiles
  • Reduce turnover
  • Reduce training costs
  • Takes guesswork out of hiring
  • Increases productivity
  • Increases your bottom line

Whats in it for the job seeker?
  • Proof of preparedness
  • Competitive advantage
  • Nationally recognized
  • Higher Skills Higher Pay

Higher Skills Higher Pay
Sources Bureau of Labor Statistics, ACT data
  • Why Use KeyTrain?
  • No cost involved
  • Find out where your strengths are
  • Lessons improve the skill level
  • Empowers you to do your best

WorkKeys Foundational Skills
  • Applied Mathematics
  • Applied Technology
  • Business Writing
  • Listening
  • Locating Information

Observation Reading for Information Teamwork Writi
CRC Areas
  • Reading for Information
  • Locating Information
  • Applied Mathematics

WorkKeys Assessments
  • WorkKeys is the common language of workforce
    development between business and education
  • WorkKeys is criterion referenced, not normative
  • Applied Mathematics
  • Reading for Information
  • Score ranges Level 3-7
  • Locating Information
  • Score ranges Level 3-6

Certification Levels
  • Goldawarded to those who score at or above a
    level 5 in each of the core areas.
  • Silverawarded to those who score at or above a
    level 4 in each of the core areas.
  • Bronzeawarded to those who score at or above a
    level 3 in each of the core areas.

To date, Oklahoma has issued
  • 22,093 Career Readiness Certificates
  • 4,598 GOLD
  • 11,730 SILVER
  • 5,765 BRONZE

CRC State Totals
  • South Carolina 68,000
  • Indiana 60,867
  • Ohio 37,000
  • Michigan 34,377
  • Oklahoma 22,093

States with Statewide CRC Programs
  • Alabama Mississippi
  • Alaska Missouri
  • Arkansas New Mexico
  • Colorado North Carolina
  • Connecticut Ohio
  • Florida Oklahoma
  • Georgia Oregon
  • Indiana South Carolina
  • Iowa Tennessee
  • Kansas Virginia
  • Kentucky West Virginia
  • Louisiana Wyoming
  • Michigan

States with Regional CRC Programs
  • Arizona New Hampshire
  • California New Jersey
  • Delaware New York
  • Hawaii North Dakota
  • Idaho Pennsylvania
  • Illinois South Dakota
  • Maine Texas
  • Maryland Utah
  • Massachusetts Vermont
  • Minnesota Washington
  • Montana Wisconsin
  • Nebraska
  • Nevada


State Career Readiness Certificate Programs -
Blue State Adopted NCRC Programs - Green States
With Regional Programs - Red

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Back of CRC
Oklahomas CRC
  • KeyTrain Career Skills
  • Work Habits
  • Workplace Effectiveness
  • Alchemy SISTEM
  • Behavior in the Workplace
  • Social Skills on the Job
  • Anger Management
  • Avoiding Destructive Behavior

Another benefit Oklahoma Job Link
  • Your CRC information is uploaded into
    Oklahoma Job Link at
  • Resumes with CRC scores have a flag to alert
    employers of potential candidates with CRCs

CRC Info
  • The assessments take about 45 to 55 minutes each.
  • 150 Oklahoma Career Readiness Assessment sites
  • At this time, existing and available workforce
    participation in the Career Readiness
    Certification program is absolutely free.

CRC Innovations
  • Tyco Electronics, South Carolina
  • Campbell Soup, North Carolina
  • Choctaw Nation, Oklahoma

  • to benefit
  • communities regions
  • http//

CWRC Criteria
  • High School Graduation Rate
  • 82 graduation rate or 82 seniors certified with
    the CRC
  • Commitment to improve HSGR
  • CRC credentialing achievement
  • 3 of existing workforce
  • 25 of available workforce

Certified Work Ready Communities
Benefits of Oklahomas CRC
Job Seeker
Portable credential nationally recognized that
verifies to employers that an individual has
essential core employability skills. Facilitates
job placement, retention and advancement in our
mobile society Confidence that your skills meet
the needs of employers Road map for skill
improvement, training, and educational
needs Improved opportunities for career changes
Takes the guesswork out of hiring for the
employer Reduces turnover cost and
overtime Reduces training time and
costs Increases productivity Increases your
bottom line
Economic development tool for business expansion
and attraction
Save the Dates
  • October 27-28, 2008,  Crossing the Line 
    Evolving regional strategies . . . real change,
    real challenges and real connections.  2008 OEDC
    Economic and Workforce Development Summit (This
    is the Midwest Regional WorkKeys Conference),
    Renaissance Hotel/Cox Convention Center, Oklahoma
    City, Oklahoma,
  • February 4-6, 2009, Walk the River to Workforce
    Readiness, Southeast Regional WorkKeys
    Conference, Jacksonville, Florida,
  • May 12-15, 2009, 12th Annual National WorkKeys
    Conference, Hyatt Regency, San Antonio, Texas,

Contact me!
  • http//
  • Click on WorkKeys/Career Readiness for Partners
  • Susan Kuzmic
  • CRC Project Specialist
  • Oklahoma Department of Commerce
  • (405) 815-5204

ACT Authorized WorkKeys Job Profiles

  • WorkKeys? is an assessment system created by
    ACT for use in the business community.  It allows
    businesses to have a common language regarding
    workplace skills through job profiling, skills
    assessment, and instructional support…

  • Uses a focus group to gather job task and
    WorkKeys skill information from qualified job
  • Provides a detailed report with a customized task
    list and skill levels related to specific work
  • Follows an EEOC-compliant process that can be
    used to support hiring, promotion, and training

The Process
  • Through job profiling organizations can analyze
    the skills needed for specific jobs
  • and describe those needs to educators, students,
    and job applicants.
  • The process enables Oklahoma employers to
    identify required skill levels to more easily
    match candidates to job opportunities

  • By comparing the results from job profiles with
    individuals certification levels companies can
    make reliable decisions about hiring, training
    and program development
  • Job profiling is currently being conducted at no
    cost for employers that meet the application
    criteria established by and available through the
    Governors Council For Workforce and Economic


  • Site Visit and Job Shadowing,
  • Initial Task List (DOT, ONET…),
  • Meet with Subject Matter Experts,
  • Conduct Profiling Session(s),

Session Results
  • Skill Analysis, Ranking, WorkKeys Levels
  • Final Report to Employer and copy to OK
    Department of Commerce
  • Copy and Confidential Support Information stored
    at Commerce for at least 1 year.

Benefits (short-term)
  • Job Incumbents (SMEs) establish WorkKeys Skill
    Levels and indentify Essential Tasks,
  • Formally links tasks performed on the job to the
    CRC skills measured by 3 Core Assessments,
  • Validates use of WorkKeys as an EEOC compliant
    hiring tool,
  • Encourages buy-in from employees (workers doing
    the job determine the skills and skill levels

Benefits (long-term)
  • Company benefits
  • Improved hiring procedures
  • Reduced turnover
  • Reduced training costs
  • Increased productivity
  • Higher employee morale

Natl Case Studies
  • MidAmerican Energy Co.
  • Largest utility in Iowa, providing electricity
    and natural gas in Iowa, Illinois, Nebraska, and
    South Dakota.
  • In 1999, MidAmerican pilot-tested ACT's WorkKeys
    system as the pre-employment test for all meter
    reader job candidates.
  • Since implementing WorkKeys in 1999, overall
    turnover for meter readers has dropped 83 (from
    19 to 3).

  • Northrop Grumman
  • Defense contractor for the U.S. Navy and the
    largest private employer in Mississippi and
  • Beginning in 1998 the company profiled more than
    20 positions in 11 skilled trades throughout
    their ship systems division.
  • Before WorkKeys, turnover rates varied - ranging
    from 17 to 45. Two years after starting to use
    WorkKeys turnover rates dropped in all
    participating plants from 8 to 28.
  • The results are approximately 2 million saved
    in layoff and training expenses.

  • Bradner Village
  • A health care center and retirement community in
    Northeast Indiana with 230 full-time employees.
  • Confronting high employee turnover in 2004 used
    the WorkKeys system to profile four key
  • By making appropriate WorkKeys scores a
    condition for employment interviews, the company
    reduced turnover by 37, training costs by 96,
    and reduced time to identify qualified applicants
    by 55.

Cost of Turnover
  • The cost of hiring and training a new employee
    can vary from 25 percent to 200 percent of annual
    compensation. Costs include customer service
    disruption, loss of morale, burnout/absenteeism
    among remaining employees, loss of experience,
    continuity, etc.
  • A recent major study of the turnover problem in
    the supermarket industry estimated total direct
    and indirect costs of replacing a supermarket
    cashier earning 6.50 per hour was at least
    3,637.00. (source Coca-cola Retailing
    Research Council, 2006)

  • Seventy (70) Oklahoma businesses/companies
    currently have active job profiles for one or
    more positions within their organizations.
  • Workforce recruitment, training, and
    certification are the key to economic development
    in Oklahoma… one thing every employer needs is
    workers who can absorb training and do the job.
    Steve Hendrickson, Boeing Co.

Profile Timeline
  • One Session Entry and Effective Performance
    Levels (hiring and promotion)
  • Two Sessions Large Number of Employees or
    Multiple Locations
  • Reconciliation Session (?)

  • Site Visit and Job Shadowing (4 16 hrs)
  • SME Session(s) (8 hrs for each session)
  • Total Avge Time (8 24 hrs per employee)

  • Conference/Meeting Room
  • DVD and Viewing Screen
  • Copy Machine
  • Food and Snacks for SMEs (optional)

Job Profilers
  • Jason George
  • Eastern Wrkforce Investment Brd
  • 721 S. 32nd St., Muskogee, OK 74401
  • Office Phone 918-683-8553
  • E-mail
  • Beth Jones
  • Norman Economic Dvlpt Coalition
  • 710 Asp, Ste.100,
  • Norman,OK 73069
  • Office Phone 405-310-3232
  • E-mail
  • Stephanie Isaacs
  • Cherokee Nation Career Services
  • PO Box 948, Tahlequah, OK 74465
  • Office Phone 918-207-3886
  • E-mail
  • Ron Mullen
  • OK Emplymnt Security Commission
  • 1810 N. Sioux Ave
  • Claremore, OK 74017
  • Office Phone 918-341-6633 ext. 17
  • E-mail

  • Jo Richter
  • OK Emplymnt Security Commission
  • 301 South 2nd
  • Chickasha, OK 73018
  • Office Phone 405-224-3310
  • E-mail
  • Joe Ann Vermillion
  • Rt 2 Box 373
  • McAlester, OK 74501
  • Office Phone 918-423-0163
  • E-mail

Pete Walker Great Plains Technology Center 4500
W. Lee Blvd, Bldg 600 Lawton, OK 73505 Office
Phone 580-250-5569 E-Mail
Internet Resources

Contact Information
  • DL Burgess
  • OK Department of Commerce
  • 900 N. Stiles, OKC, OK 73104
  • e-mail
  • phone (405) 815-5121
  • mobile (405) 618-0480

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