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Organization Development: An Overview

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Organization development (OD) is an attempt to influence the ... Assessment, diagnosis. Feedback to clients ... The health of the organization. Organizational ... – PowerPoint PPT presentation

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Title: Organization Development: An Overview


1
Organization Development An Overview
2
Defined
  • Organization development (OD) is an attempt to
    influence the members of an organization to take
    greater responsibility for their own actions. It
    is an organization-wide effort, managed from the
    top, to increase organization effectiveness.

3
Typical OD Process
  • Startup, contracting
  • Assessment, diagnosis
  • Feedback to clients
  • Action planning
  • Interventions, implementation, evaluations
  • Managed by internal or external facilitator,
    consultant

4
OD ProfessionBrief History
  • 1940s survey research and feedback
  • 1950s action research
  • 1960s efficiency studies, motivation, quality
    circles
  • 1970s strategic change, planned change
  • Theorists Lewin, Likert, Beckhard, Bennis, Levy,
    Argyris, Schein, Burke, Senge

5
Ways to discuss OD
  • As a profession
  • As a philosophy/paradigm
  • Theories and models
  • Tools and techniques

6
Need for OD Today
  • Organizations experience rapid change, so more
    need for OD
  • Current OD Topics change management,
    appreciative inquiry, coaching, continuous
    learning, emotional intelligence, large-scale
    interventions, learning organization,
    self-managed teams, systems thinking

7
Planned OD Change
  • Strategic OD
  • Organizational transformation
  • Cultural change
  • Self-designing organizations
  • Strategic management

8
Planned OD Changecontd
  • Work from a plan with vision, milestones,
    measures and celebrations
  • Must involve top management
  • Usually has a champion (facilitator)
  • Best if planned and implemented via teams

9
Some OD Change Models
  • Balanced Scorecard
  • Benchmarking/Total Quality Management
  • Business process reengineering
  • Cultural change
  • Organizational learning
  • Involves changes to organizational structures and
    processes
  • Establishes core competencies

10
Difference in OD and Org. Behavior
  • Organization behavior is the study and
    application of knowledge about how people,
    individuals and groups, act in organizations.
  • OD takes a long-range approach to improving
    organizational performance and efficiency and
    focuses on the total system.

11
OD Resources
  • Fifth Discipline, Senge
  • Practicing OD A Consultants Guide, Sullivan
  • Organizational Change and Development, Cummins
    Worley
  • OD its nature, origin and prospects, Bennis
  • OD behavioral science interventions for
    organization improvement, French Bell

12
OD is an applied behavioral science concerned
with(added 10-30-06)
  • The health of the organization
  • Organizational effectiveness
  • The organizations capacity to solve problems and
    capture successes (AI)
  • The organizations ability to adapt, change, or
    of self-renewal
  • The organizations ability to create a high
    quality of life for its employees

13
Possible OD consultant recommendations (added
10-30-06)
  • Teambuilding
  • Strategic planning
  • Appreciative Inquiry
  • Alignment of various systems (i.e. performance
    management, HR, communication, leadership, etc.)
  • Peer Teaching
  • Leadership Coaching
  • Training
  • Curriculum Design/Development

14
OD Success Factors(added 10-30-06)
  • Systematic processes to AI, identify problems,
    generate solutions, and implementing those
    solutions
  • Employee participation
  • Top management involvement
  • Organization must be ready for change

15
OD Stumbling Blocks(added 10-30-06)
  • Lack of Trust within the organization (between
    individuals, among groups, up and down the
    hierarchy)
  • Methods of dealing with conflict
  • Decision-making processes (how and by whom, top
    down)
  • Ownership of organizational goals
  • Communication patterns (open, candid, feedback)
  • Leadership (styles, behaviors)
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