Keeping Morale High In the Workplace

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Keeping Morale High In the Workplace

• Motivation1.com
• paulclayton_at_earthlink.net

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Morale is the Energizer of the organization

• Morale is proportionate to how involved an
  employee is in the organization.

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The Perception of Justice

• The greatest trap in lowering morale is the
  perception there is injustice.
• Process need to be followed.

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Develop A Culture of Gratitude

• 1 complaint among employees not being
  recognized

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A Culture of Loyality
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Participatory Management
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A Vision of the Future

• Every Great leader had a vision for the future.

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Mission How can we change the world
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A passion for the Job
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Creating Competition

• Outside Recognition

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Give them Control

• No micro managers

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Manager Vs. Leader
Would your people follow you if you did not have
your title?
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Comparison

• New School
• Manages energy
• Manages Performance
• Encourages breaks
• Pay for energy and performance
• Morale fuels energy
• Understands the connection between home and
  office
• Employee driven
• Employee is number one
• Trains to improve physical, mental and emotional
• Vision and Passion

• Old School
• Manages Time
• Manages Worker
• Few breaks
• Pay per hour
• Morale is unimportant
• Office is office, home is home they never come
  together
• Authority driven
• Customer is most important
• Training limited to direct work activities
• Rules and regulations

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What is a leader

• A Leader is someone who take you some where you
  would not go alone

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Leader

• Creates a culture or environment where others can
  succeed.
• Manages things (buildings equipment )
• Leads People
• Leadership is an influence process.

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Ten Qualities of a Leader

• Has a vision of the future. I have a dream
• Listens Listen to what troops have to say
• Caring Cares about the people being led has a
  passion for them.
• Knowledgeable in setting direction
• Model Behavior Dont expect others to do
  something you do not do yourself.

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Ten Qualities of a Leader

• Integrity adherence to a code of values
• Consistent Management is consistent in the
  decisions Predictive environment.
• Set of Directions and Goals a map of the dream.
• Confident leader can accomplish the vision or
  dream.
• Honest Up front and shares the good and the bad

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8 THINGS TO KNOW ABOUT LEADERSHIP

• Do Associates get along?
• Is there trust between Administration and
  Associates?
• Outside Recognition
• Is there Office Pride?
• Is there competition?
• Is there a challenge?
• Is there an enemy?
• Is there a vision?

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People have to like each other to have a team
leader

• Have functions that get people to connect as
  persons.
• If there is one thing that you can not tolerate
  is disrespect.
• Future Hiring Check Out Plays Well In The
  Playground.

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Leaders Need to be Trusted

• In a team all are equal with different jobs
• There are no secrets
• Open all meetings to team members
• Are they Employees or Contributors of value?
  Associates and Team Members

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Tooting Your Own Horn

• Speak at the next conference.
• Write articles
• Do TV interviews

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Team Pride

• What is the team best at?
• USP Unique Selling Point
• Bring in Visitors into your office.
• Have people talk about their department.
• Pep rally

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COMPETITION

• Intramurals seldom work.
• Find another office to be in competition with
  from WA or another State.
• Rank yourself in this State

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A STANDARD A CHALLENGE

• The best in the State
• The best in the Country
• Individual departments
• EG We have the
• lowest cost per placement
• 0 mistakes
• highest placement salary
• highest retention rate
• Create an enemy

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Who is the enemy?

• Poverty
• Domestic Violence
• Low Standards of living
• Unemployment
• Homes without heat

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Leaders need Vision, Mission and Guiding
Principles

• Vision To Arrive in San Diego
• Mission Fly to MIA-DFW-SAN
• Guiding Principles(our priorities)
• Safety
• Comfort
• On Time

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Great Leaders Have A Vision

• The Promised Land
• The Holy Grail
• The New Frontier
• Thy Kingdom Come
• I Have a Dream