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The Interface Between Management and Leadership

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Functions. Management. Functions. Degree of Responsibility. Management and Leadership ... Identify core functions, appreciate this is a statement of ... – PowerPoint PPT presentation

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Title: The Interface Between Management and Leadership


1
The Interface Between Management and Leadership

Janet Porter, PhD Associate Dean of the School of
Public Health University of North Carolina at
Chapel Hill
2
Objectives
  • To stimulate thinking about the interface between
    management and leadership
  • To develop a framework for thinking about
    leadership in public health
  • To improve skills in leading change

3
Management and Leadership
Management Functions
Time Spent In Activities
Leadership Functions
Degree of Responsibility
4
Management and Leadership
Managing Complexity
Time Spent In Activities
Managing Change
Degree of Responsibility
5
Public Health Leadership Framework
Paint Picture
Develop Process
1. 2. 3. 4. . . . 112.
Provide Perspective
Identify Priorities
Manage Prophets
Set Pace
6
Public Health Leadership Framework
Paint Picture
Develop Process
1. 2. 3. 4. . . . 112.
Provide Perspective
Identify Priorities
Manage Prophets
Set Pace
7
Paint Picture
  • Provide general vision
  • Create stretch goals
  • Answer the question, If we are successful, what
    will have happened?
  • Dont tell how to get there, just where you are
    going
  • Provide description of organization, heroes,
    customers, markets, services in clear terms

8
Public Health Leadership Framework
Paint Picture
1. 2. 3. 4. . . . 112.
Develop Process
Provide Perspective
Identify Priorities
Manage Prophets
Set Pace
9
Provide Perspective
  • Put magnitude of change, challenge in
    perspective, in context (How big is this?)
  • Compare to other local (peer) organizations in
    quantifiable terms (Where else are they doing
    this?)
  • Explain consequences of failing to change (If we
    arent successful, so what?)
  • Delete design (Acknowledge, celebrate the former
    organizational identify, services being
    eliminated)

10
Public Health Leadership Framework
Develop Process
Paint Picture
1. 2. 3. 4. . . . 112.
Provide Perspective
Identify Priorities
Manage Prophets
Set Pace
11
Develop Process
  • Hardest part of getting from here to there
  • Establish relationship of change to mission,
    goals, past efforts
  • Update human resources policies, services
  • Draw upon process experts in organization
  • Acknowledge process is iterative

12
Develop Process
  • Define steps, staff involvement, committees
  • Give clear deadlines
  • Define responsibilities, how people will be held
    accountable for outcomes
  • Define decision-making process
  • Teach process skills to staff, train facilitators

13
Public Health Leadership Framework
Paint Picture
Develop Process
1. 2. 3. 4. . . . 112.
Provide Perspective
Identify Priorities
Manage Prophets
Set Pace
14
Identify Priorities
1. 2. ... 112.
  • Identify areas of greatest opportunity
  • Quantify improvement in value to patient/provider
  • Identify core functions, appreciate this is a
    statement of organizational values
  • Communicate rationale behind priorities along
    with process (You cannot explain why too much
    Dont assume people understand why just because
    you explained what you are doing)

15
Identify Priorities
1. 2. ... 112.
  • Priorities should be broad statement regarding
    service levels, value of staff rather the
    protection of specific programs
  • Use benchmarking data to identify areas of
    opportunity for improvement
  • Apply constant rigor across organization
  • Set standards of performance

16
Public Health Leadership Framework
Paint Picture
Develop Process
1. 2. 3. 4. . . . 112.
Provide Perspective
Identify Priorities
Manage Prophets
Set Pace
17
Set Pace
  • Determine pace of change based upon sentinel
    events, financial performance demands
  • Set firm deadlines and accountabilities
  • Outline timeline of process
  • Consider other demands on organization, other
    staff

18
Public Health Leadership Framework
Paint Picture
Develop Process
1. 2. 3. 4. . . . 112.
Provide Perspective
Manage Prophets
Identify Priorities
Set Pace
19
Finally Prophet (not Profit)-Management
  • In designing change, identify key stakeholders in
    terms of expertise, interest, position
  • Prophets must be engaged in process, otherwise
    they scream louder
  • Acknowledge the value of their prior
    prognostications
  • Assign (with caution) leadership role

20
Public Health Leadership Framework
Paint Picture
Develop Process
1. 2. 3. 4. . . . 112.
Provide Perspective
Identify Priorities
Manage Prophets
Set Pace
21
Objectives
  • To stimulate thinking about the interface between
    management and leadership
  • To develop a framework for thinking about
    leadership in public health
  • To improve skills in leading change
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